Manager – Visual Content

About Us:

We are a technology-driven financial services firm specializing in providing high-performance trading platforms and broking

solutions. Our products serve top brokers and trading institutions across the capital markets. With innovation at our core,

we build scalable and secure systems that keep the financial markets running smoothly. For more details, pls visit:

https://tradelab.in/

Role Summary:

We are seeking experienced Application Support Engineers to join our client-facing support team. The ideal candidate will

be the first point of contact for client issues, ensuring timely resolution, clear communication, and high customer satisfaction

in a fast-paced trading environment.

Key Responsibilities:

• Act as the primary contact for clients reporting issues related to trading applications and platforms.

• Log, track, and monitor issues using internal tools and ensure resolution within defined TAT (Turnaround Time).

• Liaise with development, QA, infrastructure, and other internal teams to drive issue resolution.

• Provide clear and timely updates to clients and stakeholders regarding issue status and resolution.

• Maintain comprehensive logs of incidents, escalations, and fixes for future reference and audits.

• Offer appropriate and effective resolutions for client queries on functionality, performance, and usage.

• Communicate proactively with clients about upcoming product features, enhancements, or changes.

• Build and maintain strong relationships with clients through regular, value-added interactions.

• Collaborate in conducting UAT, release validations, and production deployment verifications.

• Assist in root cause analysis and post-incident reviews to prevent recurrences.

Required Skills & Qualifications:

• Bachelor's degree in Computer Science, IT, or related field.

• 2+ years in Application/Technical Support, preferably in the broking/trading domain.

• Sound understanding of capital markets – Equity, F&O, Currency, Commodities.

• Strong technical troubleshooting skills – Linux/Unix, SQL, log analysis.

• Familiarity with trading systems, RMS, OMS, APIs (REST/FIX), and order lifecycle.

• Excellent communication and interpersonal skills for effective client interaction.

• Ability to work under pressure during trading hours and manage multiple priorities.

• Customer-centric mindset with a focus on relationship building and problem-solving.

Nice to Have:

• Exposure to broking platforms like NOW, NEST, ODIN, or custom-built trading tools.

• Experience interacting with exchanges (NSE, BSE, MCX) or clearing corporations.• Knowledge of scripting (Shell/Python) and basic networking is a plus.

• Familiarity with cloud environments (AWS/Azure) and monitoring tools.

Why Join Us?

• Be part of a team supporting mission-critical systems in real-time.

• Work in a high-energy, tech-driven environment.

• Opportunities to grow into domain/tech leadership roles.

• Competitive salary and benefits, health coverage, and employee wellness programs.

To be successful in this role, you should possess

• Collaborate closely with Product Management and Engineering leadership to devise and build the

right solution.

• Participate in Design discussions and brainstorming sessions to select, integrate, and maintain Big

Data tools and frameworks required to solve Big Data problems at scale.

• Design and implement systems to cleanse, process, and analyze large data sets using distributed

processing tools like Akka and Spark.

• Understanding and critically reviewing existing data pipelines, and coming up with ideas in

collaboration with Technical Leaders and Architects to improve upon current bottlenecks

• Take initiatives, and show the drive to pick up new stuff proactively, and work as a Senior

Individual contributor on the multiple products and features we have.

• 3+ years of experience in developing highly scalable Big Data pipelines.

• In-depth understanding of the Big Data ecosystem including processing frameworks like Spark,

Akka, Storm, and Hadoop, and the file types they deal with.

• Experience with ETL and Data pipeline tools like Apache NiFi, Airflow etc.

• Excellent coding skills in Java or Scala, including the understanding to apply appropriate Design

Patterns when required.

• Experience with Git and build tools like Gradle/Maven/SBT.

• Strong understanding of object-oriented design, data structures, algorithms, profiling, and

optimization.

• Have elegant, readable, maintainable and extensible code style.

You are someone who would easily be able to

• Work closely with the US and India engineering teams to help build the Java/Scala based data

pipelines

• Lead the India engineering team in technical excellence and ownership of critical modules; own

the development of new modules and features

• Troubleshoot live production server issues.

• Handle client coordination and be able to work as a part of a team, be able to contribute

independently and drive the team to exceptional contributions with minimal team supervision

• Follow Agile methodology, JIRA for work planning, issue management/tracking

Additional Project/Soft Skills:

• Should be able to work independently with India & US based team members.

• Strong verbal and written communication with ability to articulate problems and solutions over phone and emails.

• Strong sense of urgency, with a passion for accuracy and timeliness.

• Ability to work calmly in high pressure situations and manage multiple projects/tasks.

• Ability to work independently and possess superior skills in issue resolution.

• Should have the passion to learn and implement, analyze and troubleshoot issues

Role Senior Dot Net Developer

Location India, Remote (Work from Anywhere in India)

Minimum Qualification B. Tech. (or equivalent) from an accredited institution

Indicative Experience 5+ years

Domain : Preferably Life-Sciences/Pharma

Customer Profile : Captive research and development pods for a $ 500 million group of pharma data research companies that help patients gain access to life-saving therapies. We help our clients navigate the complexities at each step of the drug development life cycle, from pipeline to patient.

Other benefits Health Insurance, Provident Fund, Life Insurance, Reimbursement of Certification Expenses, Gratuity, 24x7 Health Desk.

Overview:

The Senior .NET Developer plays a crucial role in the organization, responsible for developing, testing, and maintaining high-quality software solutions using .NET technologies. They are essential in ensuring the stability and scalability of our systems, contributing to the overall success of our software products.

Key Responsibilities:

• Designing, coding, and testing software applications using C# and the .NET framework.
• Collaborating with cross-functional teams to analyze user requirements and deliver robust solutions.
• Implementing and maintaining ASP.NET MVC applications, ensuring high performance and responsiveness.
• Developing database structures and queries using SQL Server for data storage and retrieval.
• Integrating front-end elements with server-side logic using JavaScript and other web technologies.
• Utilizing Entity Framework to map and access data from the database.
• Creating and consuming web services using Web API to support system integrations.
• Participating in code reviews, identifying areas for improvement and implementing best practices.
• Resolving technical issues and debugging software to optimize functionality.
• Collaborating with the QA team to perform thorough testing and ensure product quality.
• Keeping abreast of industry trends and technologies to enhance technical capabilities.
• Providing technical guidance and mentorship to junior team members.
• Contributing to the continuous improvement of development processes and methodologies.
• Adhering to project timelines and delivering high-quality code within established deadlines.

Required Qualifications:

• Bachelor's degree in Computer Science, Software Engineering, or a related field.
• Proven experience as a .NET Developer, with a strong portfolio of successful projects.
• Proficiency in C#, .NET Framework, ASP.NET, and MVC for developing web applications.
• Solid understanding of SQL Server and database design principles for efficient data management.
• Experience in client-side scripting using JavaScript, HTML, and CSS.
• Familiarity with Entity Framework for ORM, and Web API for building RESTful services.
• Strong knowledge of software development best practices and design patterns.
• Ability to work collaboratively in a team environment and communicate effectively.
• Excellent problem-solving skills and attention to detail in writing clean, maintainable code.
• Proactive attitude towards learning and applying new technologies to enhance development processes.
• Working knowledge of version control systems, such as Git, for code management.
• Certifications in relevant technologies, such as Microsoft Certified: Azure Developer Associate, are a plus.
• Experience with agile methodologies, such as Scrum or Kanban, for iterative and adaptive development.
• Strong analytical and troubleshooting abilities to identify and resolve complex technical issues.
• Understanding of software security principles and implementation of best practices to safeguard applications.

Education: BE / B.Tech- EEE/ECE/E&I/ Instrumentation and Control
Experience: 3-6 years in the graduates.
Minimum 3+ years of experience in Industrial Automation applications for manufacturing environment.

Domain knowledge: In areas of Industrial Automation technology tools – PLC/DCS/SCADA/HMI for Manufacturing in one or more of the following verticals: Chemicals, Glass, Construction products, Automotive, Abrasives, ceramics industries.

Requirements:

• To be part of Digital Manufacturing and Industry 4.0 projects across Saint Gobain group of companies
• Design and develop Industrial automation applications for discrete, process and hybrid Manufacturing
• Experience in working with various Automation OEM or systems Integrators- Rockwell/Siemens/Schneider
• Experience in providing the network architecture for connectivity of PLC/DCS/OPC/HMI for software integration
• Experience in Industrial automation tools- feature selection, product evaluation for cost effective solution
• Expertise in Industrial automation - Best Practices, Industry Standards and integration methodologies
• Experience in various SCADA platforms such as - GE Proficy, Wonderware, Siemens Win CC, RA Factory Talk
• Collaborate with multi-functional teams to provide Industrial Automation solutions for Digital Manufacturing
• Part of end to end project of automation right from design to delivery of the project.

JOB DESCRIPTION

• Client acquisition and business development by direct/indirect sales.

• Offer customised portfolio solutions to clients based on their risk/ return and liquidity profile.

• Maximise revenue generation and lead closures by using social and public media marketing campaigns.

• Strong client focus including pre and post sales services for long term wealth retention.

• Meet and advise clients on real estate.

• Transaction management and deal closure from sourcing to ROI generation.

• Develop Square Yards as a brand by ensuring service standards in line with company policies.

• Attractive incentives, mobility across regions (global), fast track growth and equity ownership for superior performers.

Key Responsibilities:

• Owning the entire marketing framework, including developing nurture campaigns, email sequences, transactional emails, SMS Campaign On-Page marketing (such as banners, Pop-ups, and offer campaigns)
• Excellent in writing email SMS and on-page campaign copies.
• Good understanding of HTML for (Email campaign building)
• Working understanding of Marketing automation, customer communication journey. 
• Worked on Landing page creation (drag and drop builder forms)
• Identifying campaign trends/insights and analyzing results to help make informed decisions and program enhancements overtime
• Prioritizing tasks and managing multiple stakeholders and strands of work with a willingness to take on additional projects as needed.

Required Skills:

• Bachelor’s degree/MBA with equivalent experience of 2-4 years in Digital Marketing domain.
• Edu-tech and E-Commerce experience will be preferred.
• Experienced in campaign creation, journey building, lead nurturing, landing page optimiser.
• Familiar with Hubspot, Webengage, Clevertap, moengage is a plus.
• Extensive understanding of the digital marketing industry, best practices, user behaviour, and buyer’s psychology.
• Understanding
• Understanding of Marketing Tools such as Email, SMS, Push etc.
• A dynamic candidate who can adopt new techniques quickly.
• Strong understanding of social media marketing techniques.
• Ability to analyze metric data and convey recommendations appropriately to supervisors.
• Self-motivated, detail oriented and able to prioritize daily work efficiently.
• Effective Analytical skills.