International Sales Executive

sJob Description for Purchase Engineer

Purchase Engineer will be responsible for sourcing equipment, goods and services and

managing vendors.

Roles & Responsibilities:

 Source Raw materials, fabrication & consumable electrical items.

 Run MRP thrice a week for optimal results.

 Raise & issue PO to supplier,

 Ensure on-time supplier delivery;

 Raise debit-note for rejected materials;

 Update stores for returning rejected materials;

 Update pending work order status/report to Suppliers;

 Reviewing, evaluating, consolidating, upgrading and approving purchase requests;

 Track price changes & prepare comparative statements;

 Craft negotiation strategies and close commercial deals with best terms;

 Ensure clear requirements documentation;

 Partner with reliable vendors and suppliers;

 Determine quantity and timing of deliveries;

 Examine & resolve shortages and quality issues; procurement delays;

 Coordinate regularly with Sales, Production, Engineering, Quality, Stores, HR & Admin,

Process & Accounts Departments;

 Maintain records/reports as per ISO requirements;

 Work non-traditional hours on weekends and holidays during exigencies;

 Any other task assigned by management;

 Reporting to Dy Manager-Purchase

Key Result Areas/KRAs (annual evaluation across entire Company) for Purchase Engineer:

 Identifying & recommending Suppliers;

 Coordinating with Suppliers by raising Enquiries, Purchase Orders And Receipt Of Materials;

 Follow–up on all Orders placed;

 Analysing the purchase requirements.

 Developing and maintaining systems to procure material.

 Cost Reduction - alternate Vendor Development;

 Handle any related matters to Purchase;

 Responsible for timely passing of the bills;

 Responsible in gathering & sorting related documents for Purchase;

 Responsible for timely delivery of the material.

Job Title: Incident Manager – Fault Management

Function: Incident, Problem & Change Management

Department: NOC Operations / Command Centre / Service Operations

Experience: 6–10 Years

Employment Type: Full-Time

Shift: 24x7 Rotational (as per business requirement)

Location: Gurgaon / Mumbai / Pune (or as per project needs)

Job Summary

We are looking for an experienced Incident Manager to lead fault management operations, ensuring rapid restoration of services and minimal business impact. The role focuses on Incident, Problem, and Change Management, acting as a central point of coordination during major incidents and ensuring compliance with ITIL processes, SLAs, and governance standards.

The ideal candidate will have strong operational leadership, stakeholder communication, and escalation management skills within complex IT / Telecom environments.

Key Responsibilities

Incident Management

• Own and manage P1/P2/P3 incidents end-to-end in line with ITIL standards.
• Act as Incident Commander during major incidents, leading bridge calls and coordinating technical teams.
• Ensure timely incident detection, logging, categorization, prioritization, and resolution.
• Drive restoration efforts and ensure adherence to SLAs, OLAs, and KPIs.
• Provide regular incident status updates to customers, management, and stakeholders.
• Ensure proper incident documentation, closure notes, and audit readiness.

Fault Management & Monitoring

• Oversee proactive fault detection through NOC monitoring tools.
• Ensure alarms and alerts are correlated, triaged, and assigned appropriately.
• Coordinate with L2/L3 engineering teams for fault isolation and resolution.
• Identify recurring faults and initiate preventive actions.

Problem Management

• Lead Root Cause Analysis (RCA) for recurring and major incidents.
• Facilitate Post-Incident Reviews (PIRs) and track corrective and preventive actions (CAPA).
• Maintain problem records and trend analysis to reduce repeat incidents.
• Work closely with engineering and vendors to drive permanent fixes.

Change Management

• Govern changes to production environments to minimize risk.
• Review and validate Change Requests (CRs), MOPs, rollback plans, and impact assessments.
• Participate in CAB (Change Advisory Board) meetings.
• Ensure changes are executed as per approved windows with pre/post validation.
• Track change-related incidents and drive improvement actions.

Stakeholder & Vendor Coordination

• Act as a single point of contact during service-impacting events.
• Coordinate with internal teams, service providers, OEMs, and vendors.
• Manage customer communication during outages and critical events.
• Escalate issues appropriately to senior management when required.

Governance, Reporting & Continuous Improvement

• Prepare and publish incident, problem, and change management reports (daily/weekly/monthly).
• Monitor and improve operational KPIs and SLA performance.
• Drive process improvements aligned with ITIL best practices.
• Maintain SOPs, runbooks, escalation matrices, and communication templates.
• Support audits, compliance reviews, and regulatory requirements (if applicable).

Required Skills & Competencies

Technical & Process Skills

• Strong expertise in ITIL Incident, Problem, and Change Management.
• Experience working in NOC / Command Centre / Telecom / Enterprise IT Operations.
• Good understanding of infrastructure domains:
• Network (LAN/WAN/SD-WAN)
• Security (Firewalls, SOC coordination)
• Data Center / Cloud (basic understanding)
• Familiarity with monitoring tools (SolarWinds, Netcool, Splunk, PRTG, etc.).
• Hands-on experience with ITSM tools such as ServiceNow, Remedy, Helix, Jira.

Soft Skills

• Strong leadership and decision-making abilities during high-pressure situations.
• Excellent verbal and written communication skills.
• Strong stakeholder and customer management capability.
• Analytical mindset with attention to detail.
• Ability to work independently and in cross-functional teams.

Education & Certifications

• Bachelor’s degree in Engineering, IT, Computer Science, or related field.
• ITIL Foundation (mandatory); ITIL Intermediate/Expert is a plus.
• PMP / PRINCE2 / Agile certifications are advantageous.

Experience

• 6–10 years of experience in Incident / Problem / Change Management roles.
• Prior experience handling Major Incidents in 24x7 operations environments.
• Experience in Telecom, BFSI, Managed Services, or Large Enterprise IT preferred.

Key Performance Indicators (KPIs)

• Incident response and resolution times.
• SLA and availability compliance.
• Reduction in repeat incidents.
• Quality and timeliness of RCA reports.
• Change success rate and reduction in change-related incidents.

Job Title: HR Manager

Location: Pamposh Enclave, Greater Kailash -1, New Delhi

Job Description:

We are looking for an experienced HR Manager to oversee all aspects of human resources practices and processes at Advanced Hair Studio. The HR Manager will play a pivotal role in attracting, retaining, and developing top talent while ensuring compliance with HR policies and regulations.

Responsibilities:

1. Recruitment and Talent Acquisition:

• Collaborate with department heads to identify staffing needs.
• Manage the end-to-end recruitment process, including job postings, candidate screening, interviewing, and selection.
• Develop and nurture strong relationships with recruitment agencies and networks.

1. Employee Relations:

• Act as a point of contact for employee concerns and inquiries.
• Manage disciplinary matters, including investigations, and enforce company policies and procedures.
• Foster a positive and inclusive work culture.

1. Training and Development:

• Design and implement training programs to enhance employee skills and performance.
• Identify and address skills gaps within the organization.
• Monitor training effectiveness and provide ongoing support.

1. Compensation and Benefits:

• Administer and update the company's compensation and benefits programs.
• Conduct salary surveys to ensure competitive pay practices.
• Address compensation-related queries and issues.

1. HR Policies and Compliance:

• Develop and enforce HR policies and procedures in compliance with applicable laws and regulations.
• Stay updated with labour laws and regulations, ensuring company-wide compliance.
• Understanding and implementation of POSH regulations.

1. Performance Management:

• Oversee the performance appraisal process.
• Provide guidance to managers on performance improvement and development plans.

1. Employee Engagement:

• Organize and support employee engagement initiatives and events.
• Cultivate a positive and inclusive work environment.

Qualifications:

• Bachelor's degree in Human Resources, Business Administration, or a related field (Master's degree preferred).
• Proven experience as an HR Manager or in a similar role.
• Strong knowledge of HR laws, regulations, and best practices.
• Excellent communication and interpersonal skills.
• Effective problem-solving and conflict-resolution abilities.
• Proficiency in HRIS and Microsoft Office Suite.
• High level of discretion and integrity.
• Certification in HR (e.g., SHRM, HRCI) is a plus.

.

Key Responsibilities:

• Test Strategy & Planning: Develop and implement comprehensive test strategies and plans for the e-commerce gift card product, covering functional, regression, integration, and performance testing.
• Manual Testing: Conduct thorough manual testing when necessary, focusing on critical paths, edge cases, and user experience.
• Bug Management: Identify, document, and track bugs using JIRA or similar tools. Work with the development team to prioritize and resolve issues.
• Collaboration: Collaborate closely with cross-functional teams, including developers, product managers, and UX/UI designers, to understand requirements, provide feedback, and ensure product quality.
• Performance Testing: Lead efforts to test the scalability and performance of the gift card platform, ensuring it can handle high volumes of transactions and users.
• Documentation: Create and maintain detailed test documentation, including test cases, test scripts, and test reports.
• Continuous Improvement: Stay up-to-date with the latest QA tools, trends, and best practices. Continuously seek to improve the efficiency and effectiveness of QA processes.

Minimum Requirements

• 8+ years development experience
• Solid Experience and knowledge of

• Coding and debugging using Object Oriented languages like Java, C++, Go or similar languages.
• Database design, Query optimizations, pitfalls (both SQL, NoSQL)
• Developing Scalable, distributed systems and patterns
• Developing REST and/or GraphQL based APIs
• Writing and driving Clean code in a team (via SOLID principles).
• Knowledge of writing unit tests
• NodeJS

• Experience with GoLang/Python
• Experience with Microservices, designs and patterns
• Experience with Dockers/Kubernetes and orchestration
• Familiarity with    Reactive    programming    and patterns like RxJs/RxJava, CQRS, Eventing systems
• Experience with automating DevOps lifecycle
• Proficiency with

• Work with Product team and Drive design, development and deployment of the overall architecture and individual modules to support our Apps , website and internal tools
• Ensure the entire stack is designed and built for availability, speed, scalability, testability, debugging
• Design and development of our REST and GraphQL API
• implement and improve continuous integration and deployment
• Serve as a technical lead for the team
• Mentor team members

What you need to have:

• Minimum 1 to 5 years of B2C product management experience
• Experience designing and building metrics for product engagement and customer satisfaction and adept in user research, data- driven experimentation, sprints and rapid iteration    

Key Responsibilities:

· You’ll be actively involved with development of server backend that support mobile apps.

· You’ll be architecting and implementing best-in-class complex ‘real time’ web software and/or messaging systems to power highly scalable apps for users.

· Translate high level business problems into scalable design and code. Create libraries & Utilities for larger consumption.

· Work closely with UI/UX designers to create exciting user experiences and ensure delivery of graphic assets as per modern web standards.

· You’ll be continuously keeping an eye on the latest cutting-edge technologies and leveraging these in one’s own and the team’s work as necessary.

· Care about the business results of what you build, not just the elegance of the technology you build.

· Work on the end to end stack (Platforms, UI, distributed systems, databases) rather than specialize in one area.

· And of course, get hands dirty by writing server-side code for mobile-based applications, create robust high-volume production applications, and develop prototypes quickly.

Eligibility

Desired Candidates Profile:

• 5+ years of experience on Node.js based web applications and systems development.
• Strong knowledge of MEAN, Linux/UNIX based development & client-side JavaScript/jQuery.
• Knowledgeable on ORMs, their utility and limitations.
• Knowledge of web services and serialization techniques like REST, SOAP, XML & JSON.
• Knowledgeable about caching mechanisms & tools like memcache, CDNs, nginx.
• Scripting experience in using Shell/Python for creating quick technology solutions to problems.
• Prior expertise of working with AWS Cloud, CDNs and other PAAS based services.
• A strong penchant for Object-Oriented Design.
• Experience of working with version control, bug tracking, continuous integration and other productivity enhancement software like SVN, Bugzilla, Jira etc.
• Prior experience in implementing Agile software methodologies.
• Passionate about software development & modern-day web technologies like:
• Server-Side JavaScript – Node.js, Backbone.js
• Web Sockets
• NoSQL based databases like MongoDB/Couchbase/Redis
• Big Data
• Taking responsibility and ownership in the team’s work.

Additional Requirements:

• B-Tech/BS/BE/BS/MS/M.Tech/MS in Electronics or Computer Science from a premier institute in India (IITs, BITS, NITs etc) or abroad.

Angular 7 with Ionic frame work experience + strong oops concept + experience in PHP