Job Title: Marketing Executive – International Outbound Calling (IT Services)
Job Type: Full Time
Location: Indore
Shift: Night Shift (US & Canada Timings)
Summary / Objective:
We are looking for a dynamic and results-driven Marketing Executive to handle outbound calls to US and Canadian customers for promoting our IT services, including website development and digital solutions. The ideal candidate should have strong communication skills, international calling experience, and a passion for lead generation and client engagement.
Responsibilities / Duties:
• Make outbound calls to potential customers in the US and Canada to promote IT services and website development solutions.
• Identify client requirements and present suitable web and IT solutions.
• Generate and qualify leads for the sales team.
• Build and maintain strong relationships with international prospects and clients.
• Follow up on leads via calls and emails to convert opportunities.
• Maintain accurate records of calls, leads, and client interactions in CRM systems.
• Collaborate with sales and technical teams to ensure smooth handover of qualified leads.
• Achieve daily and monthly targets for calls, lead generation, and conversions.
• Provide regular reports on calling activities and performance metrics.
Qualifications / Requirements:
Education:
• Graduate in any discipline.
Experience:
• Minimum 1 year of experience in outbound calling, international sales, marketing, or lead generation.
• Experience in IT services / website development sales will be an added advantage.
Skills:
• Excellent verbal and written communication skills in English.
• Confident and professional communication with US & Canadian customers.
• Strong persuasion and negotiation skills.
• Familiarity with CRM tools and MS Office.
• Target-driven, self-motivated, and result-oriented mindset.
• Ability to work in night shifts.