Business Development Manager

About Us:

We are a technology-driven financial services firm specializing in providing high-performance trading platforms and broking

solutions. Our products serve top brokers and trading institutions across the capital markets. With innovation at our core,

we build scalable and secure systems that keep the financial markets running smoothly. For more details, pls visit:

https://tradelab.in/

Role Summary:

We are seeking experienced Application Support Engineers to join our client-facing support team. The ideal candidate will

be the first point of contact for client issues, ensuring timely resolution, clear communication, and high customer satisfaction

in a fast-paced trading environment.

Key Responsibilities:

• Act as the primary contact for clients reporting issues related to trading applications and platforms.

• Log, track, and monitor issues using internal tools and ensure resolution within defined TAT (Turnaround Time).

• Liaise with development, QA, infrastructure, and other internal teams to drive issue resolution.

• Provide clear and timely updates to clients and stakeholders regarding issue status and resolution.

• Maintain comprehensive logs of incidents, escalations, and fixes for future reference and audits.

• Offer appropriate and effective resolutions for client queries on functionality, performance, and usage.

• Communicate proactively with clients about upcoming product features, enhancements, or changes.

• Build and maintain strong relationships with clients through regular, value-added interactions.

• Collaborate in conducting UAT, release validations, and production deployment verifications.

• Assist in root cause analysis and post-incident reviews to prevent recurrences.

Required Skills & Qualifications:

• Bachelor's degree in Computer Science, IT, or related field.

• 2+ years in Application/Technical Support, preferably in the broking/trading domain.

• Sound understanding of capital markets – Equity, F&O, Currency, Commodities.

• Strong technical troubleshooting skills – Linux/Unix, SQL, log analysis.

• Familiarity with trading systems, RMS, OMS, APIs (REST/FIX), and order lifecycle.

• Excellent communication and interpersonal skills for effective client interaction.

• Ability to work under pressure during trading hours and manage multiple priorities.

• Customer-centric mindset with a focus on relationship building and problem-solving.

Nice to Have:

• Exposure to broking platforms like NOW, NEST, ODIN, or custom-built trading tools.

• Experience interacting with exchanges (NSE, BSE, MCX) or clearing corporations.• Knowledge of scripting (Shell/Python) and basic networking is a plus.

• Familiarity with cloud environments (AWS/Azure) and monitoring tools.

Why Join Us?

• Be part of a team supporting mission-critical systems in real-time.

• Work in a high-energy, tech-driven environment.

• Opportunities to grow into domain/tech leadership roles.

• Competitive salary and benefits, health coverage, and employee wellness programs.

Key Factors:

1. Proven experience in sales and business development, preferably within the education sector, specifically in selling admission management solutions to CBSE, ICSE, IGCSE, IB, and boarding schools.
2. Strong understanding of the admission processes and challenges faced by educational institutions.
3. Excellent communication and presentation skills, with the ability to effectively engage with school stakeholders at all levels.
4. The proactive and results-driven mindset with a track record of meeting or exceeding sales targets.
5. Ability to build and nurture long-term relationships with customers.
6. Strong negotiation and closing skills, with attention to detail in contract and agreement management.
7. Exceptional organizational and time management skills, with the ability to prioritize tasks effectively.
8. Willingness to travel within the assigned territory as required.
9. Bachelor's or Master’s degree in business, marketing, education, or a related field is preferred.

Only candidates currently in Pune or Open to relocating to Pune, please apply:

Job Description: 

We are looking for a proactive, detail-oriented Bid Support Executive to join our business development team. This role involves identifying tender opportunities, coordinating across departments to prepare bid documents, and ensuring timely submissions on various e-procurement platforms. The ideal candidate will be highly organized, capable of multitasking, and possess strong communication skills.

Key Responsibilities:

1. You will track and identify relevant tenders (Govt./PSU/Private portals, GeM).
2. You will assist in preparing and formatting technical and financial bid documents.
3. You will coordinate with internal departments (Tech, Finance, HR, Legal) to gather required inputs.
4. You will assist in submitting bids on e-procurement portals (GeM, CPPP, state portals) within timelines.
5. You will maintain and organize the standard document repository, declarations, and past submissions.
6. You will handle post-submission queries and documentation requests.
7. You should be good at handling administrative tasks and coordinating across departments for timely bid compilation and approvals.

Candidate Profile:

Required Qualifications:

1. 2–3 years of experience in bid/tender support (preferably in IT, e-Gov, or HealthTech sectors).
2. Proficiency in MS Word, Excel, and PowerPoint.
3. Familiarity with e-procurement portals and tender procedures.
4. Strong communication and coordination skills.
5. Good at multitasking and managing administrative follow-ups.
6. High attention to detail and time management.

Desired Qualifications:

1. Experience in preparing and submitting tenders or proposals
2. Understanding of government bidding and RFP process
3. Basic knowledge of healthcare or IT solutions (optional)
4. Familiar with tender portals like GeM or CPPP
5. Ability to prepare standard documents
6. Comfortable using tools like Google Drive, Excel, or task trackers.

Experience:

2 to 3 Years

Educational Background:

Graduate in any discipline (Business/IT preferred)

Job Overview:

We are looking for a passionate and skilled React.js Developer with 1-2 years of experience in front-end development. The ideal candidate will be responsible for developing and maintaining web applications using React.js while ensuring high performance, responsiveness, and seamless user experiences.

Key Responsibilities:

• Develop and maintain responsive web applications using React.js.
• Collaborate with designers and backend developers to implement UI/UX designs.
• Optimize components for maximum performance across multiple devices and browsers.
• Work with RESTful APIs and integrate third-party services.
• Troubleshoot and debug application issues.
• Maintain clean, scalable, and reusable code following industry best practices.
• Participate in Agile development processes, including scrum meetings and sprint planning.

Required Skills:

• Strong proficiency in React.js, JavaScript (ES6+), HTML, and CSS.
• Knowledge of Redux, Context API, or other state management libraries.
• Experience with RESTful APIs and asynchronous programming.
• Familiarity with Git version control.
• Understanding of responsive design and cross-browser compatibility.
• Basic knowledge of Node.js (preferred but not mandatory)

Post: E-Commerce Executive – Amazon & Ebay

Location: GIDC Gate No.4, Naroda-Ahmedabad

Job Overview:

We are looking for a Specialist who can post advertisements, run campaigns, and can held our seller accounts.

Our company is looking for an E-Commerce Executive to join our online marketing and sales team. Our ideal applicant is organised enough to manage our online inventory and creative enough to help design social media campaigns to increase our digital sales. You will optimise our campaigns using marketing and SEO strategies and measure how much they increase web traffic by using analytics tools. While we prefer applicants who have a bachelor’s degree, it is more important that you have some experience managing a digital store or inventory of products.

E-CommerceExecutive Duties and Responsibilities

Manage our online inventory

Develop campaigns to increase digital sales

Optimise paid advertising campaigns using SEO and other tools

Help manage our online marketing presence, including on social media platforms

Monitor changes in website traffic or increases in sales

Assist with forming our company’s overall digital marketing strategy

E-Commerce Executive Requirements and Qualifications

Bachelor’s degree in marketing (preferred)

Experience managing digital product inventory