REVIEW CRITERIA:
MANDATORY:
- Strong Manager – Customer Success, Account management Profile
- Must have 6+ years of overall experience with at least 4+ Years in Customer Success role
- Must have 1+ years of experience in AdTech industry
- Must have experience managing clients in the outside India market (Preferably US/America clients)
- Must have cross-functional experience working closely with Sales, Product, and Ad Operations teams for campaign execution, performance optimization, and client delivery.
- Must have strong technical understanding of digital advertising / programmatic platforms/software products
- B2B SaaS (AdTech experience is highly preferred)
PREFERRED:
- B.E/B.Tech (IT/CSE/ECE) with MBA preferred
- Exposure to pre-sales activities, including product demos, onboarding, and performance review presentations.
- Experience in analyzing data-driven advertising performance metrics and building optimization strategies.
ROLE & RESPONSIBILITIES:
As an Associate Manager - Customer Success, you are someone who comes with 6 to 8 years of Account Management/Business Development/ problem solving / hustling experience ina high growth internet startup/ technology company. As a technically savvy and results-driven Customer Success Manager, your primary focus will be driving revenue growth, reducing churn, enhancing product value, and supporting pre-sales activities. The ideal candidate should possess excellent relationship-building skills, a strong technical background, and a drive for achieving results.
- Serve as the primary point of contact and trusted advisor for assigned clients, ensuring exceptional customer service and satisfaction.
- Proactively engage with clients to understand their business objectives, monetization goals, and challenges, and provide strategic recommendations to achieve optimal results.
- Collaborate closely with internal teams, including Sales, Product, and Operations, to coordinate seamless onboarding, implementation, and ongoing support for clients.
- Conduct regular performance reviews and analysis of client monetization stack, identifying areas for improvement and developing optimization strategies.
- Monitor key performance metrics and provide timely reports and insights to clients, highlighting advertising performance, trends, and opportunities for growth.
- Deliver product demos and educate clients on best practices, new features, and industry trends to maximize their utilization and success with our platform solutions.
- Resolve client inquiries, concerns, and issues promptly and effectively, escalating to the appropriate teams when necessary.
- Support pre-sales activities, including conducting product demonstrations, presenting technical information, and addressing client inquiries and concerns.
- Stay up to date with industry trends, competitive landscape, and emerging technologies in the ad tech space to provide valuable insights and recommendations to clients.
IDEAL CANDIDATE:
- 6-8 years of experience in the internet/technology industry (mandatory)
- B.E / B.Tech(IT / CSE / ECE) along with an MBA degree (highly preferred)
- Excellent relationship-building skills with the ability to establish trust, foster positive business relationships and credibility with clients.
- Strong technical background with a solid understanding of software products and the ability to quickly grasp new technologies.
- Accountability and personal organisation are essential
- Experience in managing a diverse group and training each according to company standards
- Strong problem-solving and analytical skills with a focus on results and driving revenue growth.
- Outstanding communication and presentation skills, with the ability to convey complex concepts in a clear and concise manner.
- Self-motivated and proactive mindset with the ability to work independently and as part of a team.
- Experience in the tech industry or a related field is highly desirable.
PERKS, BENEFITS AND WORK CULTURE:
- Flexible work hours and leaves
- Salary advance
- Maternity/Paternity leave benefits & adoption assistance
- Butler & Concierge services
- Team Off-sites & Celebrations
BEYOND WORK:
- Insurance benefits for you and family
- Interest-free loans
- Gift vouchers for special moments
- Fully-equipped Gym
- Education Sponsorship Programs
Shubham Vishwakarma
Full Stack Developer - Averlon
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PythonAbout Asha Health
Asha Health helps medical practices launch their own AI clinics. We're backed by Y Combinator, General Catalyst, 186 Ventures, Reach Capital and many more. We recently raised an oversubscribed seed round from some of the best investors in Silicon Valley. Our team includes AI product leaders from companies like Google, physician executives from major health systems, and more.
About the Role
We're looking for a Software Engineer Intern to join our engineering team in our Bangalore office (currently 5 teammates). We're looking for someone who is an all-rounder, but has particularly exceptional backend engineering skills.
Our ideal candidate has built AI agents at the orchestration layer level and leveraged clever engineering techniques to improve latency & reliability for complex workflows.
You will be working alongside senior engineers on our team who will mentor you and coach you; however we expect strong backend engineering skills coming in.
Responsibilities
In this role, you will have the opportunity to build state-of-the-art AI agents, and learn what it takes to build an industry-leading multimodal, multi-agent suite.
You'll wear many hats. Your responsibilities will fall into 3 categories:
AI Engineering
- Develop AI agents with a high bar for reliability and performance.
- Build SOTA LLM-powered tools for providers, practices, and patients.
- Architect our data annotation, fine tuning, and RLHF workflows.
- Live on the bleeding-edge ensuring that every week, we have the most cutting edge agents as the industry evolves.
Full-Stack Engineering (80% backend, 20% frontend)
- Lead the team in designing scalable architecture to support performant web applications.
- Develop features end-to-end for our web applications (Typescript, nodeJS, python etc).
Requirements
You do not need AI experience to apply to this role. While we prefer candidates that have some AI experience, we have hired engineers before that do not have any, but have demonstrated that they are very fast learners.
We prefer candidates who have worked as a founding engineer at an early stage startup (Seed or Preseed) or a Senior Software Engineer at a Series A or B startup.
Perks of Working at Asha Health
#1 Build cool stuff: work on the latest, cutting-edge tech (build frontier AI agents with technologies that evolve every 2 weeks).
#2 Surround yourself with top talent: our team includes senior AI product leaders from companies like Google, experienced physician executives, and top 1% engineering talent (the best of the best).
#3 Rocketship trajectory: we get more customer interest than we have time to onboard, it's a good problem to have :)
Required: Car Sales executive At Ahmedabad, Rajkot, Surat, Navsari
About the Company- automotive industry ( Car Dealership )
Experience of at least 1 TO 2 years as a Car Sales Executive
(Preferably from - a ( automotive industry)
Location - Ahmedabad, Rajkot, Surat, Navsari
Job Description:
Position Overview:
We are seeking a dynamic and customer-focused Car Sales Executive to join our thriving car dealership showroom. The ideal candidate will be responsible for assisting customers in finding the perfect vehicle to meet their needs, providing exceptional customer service, and contributing to the overall success of our sales team.
Key Responsibilities:
• Customer Interaction: Engage with customers in a courteous and professional manner, actively listening to their needs and preferences. Provide detailed information about available car models, features, and pricing.
• Sales Process: Guide customers through the entire sales process, from initial contact to the final sale. Present and demonstrate vehicles, provide test drives, and explain financing and leasing options.
• Product Knowledge: Maintain a thorough knowledge of the car dealership's inventory, including specifications, features, and pricing, to assist customers effectively.
• Customer Service: Ensure a high level of customer satisfaction by addressing customer inquiries, resolving any concerns, and maintaining a positive and helpful attitude at all times.
• Sales Targets: Achieve and exceed monthly sales targets and quotas set by the dealership management.
• Documentation: Complete all necessary paperwork accurately and efficiently, including sales contracts, financing applications, and vehicle registration.
• Follow-up: Maintain ongoing communication with potential and existing customers to nurture leads, answer questions, and facilitate follow-up visits.
• Market Trends: Stay informed about industry trends, new car models, and competitor offerings to provide customers with up-to-date information.
Qualifications:
• 1-3 years of experience in car sales or a related field.
• Strong interpersonal and communication skills.
• Ability to build rapport with customers and provide exceptional customer service.
• Knowledge of automotive features, specifications, and financing options.
• Proven track record of meeting and exceeding sales targets.
• Professional appearance and demeanor.
• Valid driver's license.
Benefits:
• Competitive base salary and commission structure.
• Health, dental, and retirement benefits.
• Training and development opportunities.
• Employee discounts on vehicles and services.
• Friendly and supportive work environment.
Amazon Web Services (AWS)Responsibilities
Independent ability to execute Upgrades, OS/DB migration projects, S/4 HANA conversion and resolve issues on your own. Lead the team technically on Production support and resolve day to day technical issues Gather requirements, design, architect and implement optimal solutions for SAP landscape based on client’s requirements Should be willing to work on USA time zone as project demands
SKILLS & EXPERIENCE
Complete architectural know-how of ABAP and JAVA stacks and of other BASIS activities
Very good knowledge and experience on Cloud architecture (AWS, Azure, GCP)
Ability to gather Client's business requirements and implement them with optimal technical solutions
Experience and deep knowledge of SAP systems, including S/4HANA, and the required architecture and infrastructure to support them
Provide recommendations and guidance on the SAP platform and tools
Should lead a BASIS team and act as a SPOC for customers for the production support and Project activities
Strong knowledge & hands-on experience in technical planning, implementation, upgrades, migration and maintenance of various SAP modules on premise and on cloud (preferable)
Must have strong SAP Basis skills on Operating Systems Linux/Unix, and Windows
Strong experience in most of the database like Oracle, HANA, MSSQL, DB2, Sybase and MaxDB. Table administration, Performance tuning, Backup and restore, point-in time recovery on these databases
Knowledge of infrastructure, especially cloud infrastructure is a big plus
Experience in OS/DB/Infrastructure migration especially HANA migration using SUM/DMO from any source database like Oracle/SQL/DB2
Experience in Unicode conversion and S/4 HANA migrations
Hands on experience in SAP systems sizing including HANA landscape
Good experience in HANA installation, administration and maintenance in scaled up and scaled out landscape
Expertise in configuration of SAP systems not limiting to ECC, CRM, SRM, SCM, Portal, BW, PI, GRC, GTS, MDG, MDM, HCM, EWM, Solution manager
Experience in most of these - TREX, Live cache, BEx reporting, NWDI, FIORI, Web dispatcher, BOBJ, BODS, IS, Content Server, SLT, Pre-calc, etc.
Experience in System refresh, system copy, Client copy, Client export/import
Experience in EHP upgrades, SP updates, Patches, kernel upgrades and so on
Experience with Solution manager 7.1/7.2 EWA configuration, Setup systems monitoring, Root cause analysis, Automated monitoring and alerting setup, E2E implementation of Solman
Experience in High availability setup in Unix and Windows with various clustering tools, and disaster recovery setup
Experience in security activities like central user administration, managing roles and profiles of various business systems, SSO configuration, integrating with active directory, etc.
Big plus to have automation and scripting skills on any of the BASIS activities like System Refresh, transports, monitoring, etc.
Mentor Junior staffs to train them in various support and project activities
Should possess strong problem solving and analytical skills and demonstrate strong technical leadership to solve customer problems
Excellent communication (verbal and written) & interpersonal skills
QUALIFICATION
15 years’ experience as SAP Basis Engineer
SAP Netweaver, HANA, OSDB migration, Cloud (AWS/Azure) certifications preferable
2+ full lifecycle SAP implementations, 2+ upgrades, 2+ migrations/conversions, 2+ support projects
Good infrastructure knowledge on Network, Storage, etc.
Data Analytics
Google AnalyticsOur client is currently looking for a Data Solutions Associate Director to join the data, technology & analytics division.
- Support agencies on client brief responses, working with the analytics & technology directors to develop tailored solutions using proprietary or partner technologies.
- Conduct client data & technology audits for development of audience strategies.
- Deliver detailed digital transformation roadmaps to support audience activation, provided in a client-ready format for agency partners to utilize.
- Project manage all signed-off SOW’s, from initiation to closure and ensure effective delivery.
- Work closely with agency planning teams to identify opportunities for clients within data & tech service scope.
- As the SME on data marketplaces, be the POC for buying teams with enquiries on data strategy for media activation (source, validate, build).
- Develop agency data ‘champions’ in your respective market, through training and enablement programs covering Identity resolutions, data governance and ethics policies, as defined by our global and legal teams.
- Work with the Regional & Marketing teams to create & deliver Learning & Development sessions on our partner solutions to buying and agency teams.
- Lead and develop key relationships with relevant data & technology partners, working with investment & agencies to deliver opportunities that support our client and internal requirements.
- Any other ad-hoc projects or tasks relevant to the position.
- Build a great working relationship with your team, market teams and client team, operating seamlessly together to deliver success for our clients, across the briefing, booking, set up, optimization and reporting processes.
Requirements
- Bachelor’s degree in a relevant quantitative field (Engineering, Computer Science, Analytics)
- 10+ years in a data & technology consulting role, with expertise around developing client data strategies (eg CRM, 1st party, 3rd party, CDP/DMP’s) for media activation.
- Thorough understanding of digital marketing channels (specifically search, social & programmatic) & digital media metrics
- Expert knowledge on the data landscape and relevant topics within the industry.
- Be a strategic problem solver, with the ability to understand client business challenges and develop creative, effective & measurable solutions
- High-level stakeholder management capabilities, who can influence a diverse range of teams and individuals
- Experienced trainer, having worked with marketing teams to deliver learning & development programs.
- Outstanding communication skills, both written and verbal. Must be comfortable presenting to clients if needed.
- Strong data & tech partner management capabilities, with established relationships in place with key partners (eg Data onboarders, aggregators, panel providers, etc)
- Highly organised, detail orientated, QA-focused with demonstrated project management capabilities
- Flexibility to work in a cross-functional team but also have the initiative to problem solve independently
- The following will be highly regarded:
- Certifications (in addition to demonstrated experience) with Marketing Technology platforms (eg SFMC, AEC)
- Advanced knowledge of clean room solutions
- Hands-on experience in either a technology or analytics role, within an agency or management consulting firm.
- Commercial experience within Data & Tech consulting (eg package service offerings to generate revenue, develop ratecards, SOW’s etc)
Android Development
Kotlin
Java1. 3 + years of mobile development - Building and Designing advanced Android applications for Android platform
2. Translate designs and wireframes into high quality code
3. Should have knowledge in MVC/MVVM architecture.
4. Strong knowledge in android SDK, different versions of android and how to deal with different screen sizes.
5. Familiarity with REST ful API's to connect backend servers
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1. 3 + years of mobile development - Building and Designing advanced Android applications for Android platform
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Vue.js
AngularJS (1.x)
Angular (2+)
React.js
JavascriptEXPERTISE AND QUALIFICATIONS
- 14+ years of experience in Software Engineering with at least 6+ years as a Lead Enterprise Architect preferably in a software product company
- High technical credibility - ability to lead technical brainstorming, take decisions and push for the best solution to a problem
- Experience in architecting Microservices based E2E Enterprise Applications
- Experience in UI technologies such as Angular, Node.js or Fullstack technology is desirable
- Experience with NoSQL technologies (MongoDB, Neo4j etc.)
- Elastic Search, Kibana, ELK, Logstash.
- Good understanding of Kafka, Redis, ActiveMQ, RabbitMQ, Solr etc.
- Exposure in SaaS cloud-based platform.
- Experience on Docker, Kubernetes etc.
- Experience in planning, designing, developing and delivering Enterprise Software using Agile Methodology
- Key Programming Skills: Java, J2EE with cutting edge technologies
- Hands-on technical leadership with proven ability to recruit and mentor high performance talents including Architects, Technical Leads, Developers
- Excellent team building, mentoring and coaching skills are a must-have
- A proven track record of consistently setting and achieving high standards
Five Reasons Why You Should Join Zycus
1. Cloud Product Company: We are a Cloud SaaS Company, and our products are created by using the latest technologies like ML and AI. Our UI is in Angular JS and we are developing our mobile apps using React.
2. A Market Leader: Zycus is recognized by Gartner (world’s leading market research analyst) as a Leader in Procurement Software Suites.
3. Move between Roles: We believe that change leads to growth and therefore we allow our employees to shift careers and move to different roles and functions within the organization
4. Get a Global Exposure: You get to work and deal with our global customers.
5. Create an Impact: Zycus gives you the environment to create an impact on the product and transform your ideas into reality. Even our junior engineers get the opportunity to work on different product features.
About Us
Zycus is a pioneer in Cognitive Procurement software and has been a trusted partner of choice for large global enterprises for two decades. Zycus has been consistently recognized by Gartner, Forrester, and other analysts for its Source to Pay integrated suite. Zycus powers its S2P software with the revolutionary Merlin AI Suite. Merlin AI takes over the tactical tasks and empowers procurement and AP officers to focus on strategic projects; offers data-driven actionable insights for quicker and smarter decisions, and its conversational AI offers a B2C type user-experience to the end-users.
Zycus helps enterprises drive real savings, reduce risks, and boost compliance, and its seamless, intuitive, and easy-
to-use user interface ensures high adoption and value across the organization.
Start your #CognitiveProcurement journey with us, as you are #MeantforMore
Spring BootJava- Experience in designing and developing interactive, user-friendly applications.
- Proven work experience or Knowledge in Java technologies.
- Mandatory Skills: Core Java, Jsp & servlet.
- Desired Skills: Spring Boot
- Execute full software development life cycle (SDLC)
- Develop flowcharts, layouts and documentation to identify requirements and solutions
- Integrate software components into a fully functional software system
- Develop software verification plans and quality assurance procedures
- Document and maintain software functionality
- Troubleshoot, debug and upgrade existing systems
- Deploy programs and evaluate user feedback
- Comply with project plans and industry standards. Ensure software is updated with latest features
React.js
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Your primary focus will be on developing user interface components and implementing them following well-known React.js workflows (such as Flux or Redux) along with CSS3 and HTML5. You will ensure that these components and the overall application are robust and easy to maintain. You will coordinate with the rest of the team working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and quality product is important.
React Native, MongoDB, Node JS Knowledge is a plus.
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- Maintain quality and ensure the responsiveness of applications.
- Collaborate with the rest of the engineering team to design and launch new features.
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Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon