REVIEW CRITERIA:
MANDATORY:
- Strong Manager – Customer Success, Account management Profile
- Must have 6+ years of overall experience with at least 4+ Years in Customer Success role
- Must have 1+ years of experience in AdTech industry
- Must have experience managing clients in the outside India market (Preferably US/America clients)
- Must have cross-functional experience working closely with Sales, Product, and Ad Operations teams for campaign execution, performance optimization, and client delivery.
- Must have strong technical understanding of digital advertising / programmatic platforms/software products
- B2B SaaS (AdTech experience is highly preferred)
PREFERRED:
- B.E/B.Tech (IT/CSE/ECE) with MBA preferred
- Exposure to pre-sales activities, including product demos, onboarding, and performance review presentations.
- Experience in analyzing data-driven advertising performance metrics and building optimization strategies.
ROLE & RESPONSIBILITIES:
As an Associate Manager - Customer Success, you are someone who comes with 6 to 8 years of Account Management/Business Development/ problem solving / hustling experience ina high growth internet startup/ technology company. As a technically savvy and results-driven Customer Success Manager, your primary focus will be driving revenue growth, reducing churn, enhancing product value, and supporting pre-sales activities. The ideal candidate should possess excellent relationship-building skills, a strong technical background, and a drive for achieving results.
- Serve as the primary point of contact and trusted advisor for assigned clients, ensuring exceptional customer service and satisfaction.
- Proactively engage with clients to understand their business objectives, monetization goals, and challenges, and provide strategic recommendations to achieve optimal results.
- Collaborate closely with internal teams, including Sales, Product, and Operations, to coordinate seamless onboarding, implementation, and ongoing support for clients.
- Conduct regular performance reviews and analysis of client monetization stack, identifying areas for improvement and developing optimization strategies.
- Monitor key performance metrics and provide timely reports and insights to clients, highlighting advertising performance, trends, and opportunities for growth.
- Deliver product demos and educate clients on best practices, new features, and industry trends to maximize their utilization and success with our platform solutions.
- Resolve client inquiries, concerns, and issues promptly and effectively, escalating to the appropriate teams when necessary.
- Support pre-sales activities, including conducting product demonstrations, presenting technical information, and addressing client inquiries and concerns.
- Stay up to date with industry trends, competitive landscape, and emerging technologies in the ad tech space to provide valuable insights and recommendations to clients.
IDEAL CANDIDATE:
- 6-8 years of experience in the internet/technology industry (mandatory)
- B.E / B.Tech(IT / CSE / ECE) along with an MBA degree (highly preferred)
- Excellent relationship-building skills with the ability to establish trust, foster positive business relationships and credibility with clients.
- Strong technical background with a solid understanding of software products and the ability to quickly grasp new technologies.
- Accountability and personal organisation are essential
- Experience in managing a diverse group and training each according to company standards
- Strong problem-solving and analytical skills with a focus on results and driving revenue growth.
- Outstanding communication and presentation skills, with the ability to convey complex concepts in a clear and concise manner.
- Self-motivated and proactive mindset with the ability to work independently and as part of a team.
- Experience in the tech industry or a related field is highly desirable.
PERKS, BENEFITS AND WORK CULTURE:
- Flexible work hours and leaves
- Salary advance
- Maternity/Paternity leave benefits & adoption assistance
- Butler & Concierge services
- Team Off-sites & Celebrations
BEYOND WORK:
- Insurance benefits for you and family
- Interest-free loans
- Gift vouchers for special moments
- Fully-equipped Gym
- Education Sponsorship Programs
Shubham Vishwakarma
Full Stack Developer - Averlon
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Location - Bangalore
Job Description :
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POSITION: HubSpot Specialist – Marketing Operations
- We seek a talented HubSpot Specialist with expertise in Salesforce to join our team and help optimize our marketing operations.
- You will play a crucial role in managing and enhancing our HubSpot platform, ensuring seamless integration with Salesforce, and optimizing marketing automation processes.
- Your expertise will help us improve lead management, data accuracy, and overall campaign effectiveness.
Key Responsibilities:
● HubSpot Management:
- Administer and optimize HubSpot marketing automation processes.
- Create and manage workflows, email campaigns, and lead nurturing programs.
- Develop and maintain dashboards and reports to track key metrics and performance.
● Salesforce Integration:
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WHAT YOU WILL DO:
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Technical Skills
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Soft Skills
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Apply Here - https://tinyurl.com/t6x23p9b
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Roles and Responsibilities:
What you will do:
Review of accounting, closing, entire AR / AP relationship.
Preparation of monthly financial statements and MIS
Preparation of various financial management and Business Metrics reports, including financial
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Preparation of Consolidated Financials Statements as per IND-AS / IFRS
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ERP / QuickBooks implementation (automation/upgradation), process designing and
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Working knowledge of monthly / Quarterly tax compliance
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3+ years of Financial reporting & Auditing experience / 5+ years including Articleship
Strong Knowledge of Indian GAAP / IND-AS / IFRS / US GAAP
Strong Knowledge of MS-Excel , Tally ERP and QuickBooks
Qualification as CA / ICWA
Experience in Good Consulting Firms / Industry with IND-AS / IFRS implementation assignments
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Strong communication and interpersonal skills
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Industry best perks
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- Salesforce Certified Platform Developer I/II
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Who Are We?
Founded in 2019, Rajasthan Studio is India’s leading Art Experiences’ hub for travellers & explorers, art lovers, artists, students, working professionals, retired people; in short for everyone. With a dedicated aspiration to make art available in the millennial and fast-paced world of today, Rajasthan Studio is scaling up and entering a whole new world that is driven by technology.
For this purpose, Rajasthan Studio is looking for a highly experienced and passionate UI/UX designer for its upcoming innovative, never-experienced-before app platform for virtual art experiences, who has a soft spot for art & culture to work on an app that is one of its kind. This app will open a whole new dimension and possibilities for art lovers and enthusiasts to showcase their talent alongside generating revenue. If you are as passionate as us about art, culture, heritage, and preserving the same, this role may just be the right fit for you.
We Are Looking For
We are looking for someone who lives UI/UX, someone who is passionate about design, art and the power of the same. We are a group of young and talented people looking for someone who knows how to work together and grow together as well. Unlike any other company out there, we want you to genuinely enjoy and love what you do. Love what you design and come up with a design, never seen before for an app never made before, the world’s first live experience application here at Rajasthan Studio.
Job Description:
As a UI/UX Designer, you will be responsible for autonomous conceptualizing, designing, prototyping and delivering compelling and intuitive experiences through the application. A good mix of interaction, visual, and problem-solving abilities with a passion for crafting useful and delightful features end-to-end.
Eligibility Criteria:
- Bachelor’s degree in Interaction Design, User Experience Design, or equivalent design-related field.
- Minimum Three (3) years’ professional expertise as a UI/UX Designer - Mobile & Web
- Or equivalent combination of education and experience to successfully perform the essential duties of the job.
Preferred:
- Experience with Adobe Creative Suite, Figma, Sketch
- Exposure to Agile/Scrum Methodology
- Understanding of the Art and Entertainment Industry
- Exceptional Attention To Detail
Responsibilities:
- Passionate about designing mind-blowing & problem-solving user experiences (interfaces & interactions)
- Rapidly develop user flows, wireframes, and full-fidelity mockups, for a range of assets such as small interactive elements
- Gather & evaluate user/design requirements.
- Conceptualize, create illustrations, icons, and animations from scratch
- Ideate and create delightful micro-interactions
- Identify and troubleshoot UX problems (like responsiveness)
- Ability to do rapid prototyping and user testing
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon