Oracle HCM-Technical Consultant

Primary Skills -Oracle Fusion, BI Publisher (BIP),  Oracle Transactional Business Intelligence (OTBI)

Educational background - Graduate or above in CS or other Engineering/Computing streams.

Roles and Responsibilities :

• Experience working as a Technical Consultant implementing multiple Oracle Fusion projects. 5 to 10 years of overall ERP experience

• Experience required in:
•  Oracle Fusion HCM, Oracle Finance Fusion Cloud
• Migrations and Integrations
• BI Publisher (BIP), Oracle Transactional Business Intelligence (OTBI), SQL, HCM Data Loader (HDL), File Based Data Import (FBDI)
•  ESS jobs, Extensions and customizations, BPM Workflows

Required experience and Technical Skills

• Knowledge supported by professional experience in one of the selected Oracle Cloud solutions:

PaaS services e.g., Application development, Integrations, Security, Analytics, Data Management, IoT PaaS services e.g., Compute, Network, and Storage Hardware

• Experience in the preparation of Technical Design documents

• Development of reports using BI Publisher or OTBI (Oracle Transactional Business Intelligence) in Oracle Cloud environment

• Extract, transform and load data from legacy/third party to Oracle fusion cloud environment

• Create technical design documents for all the requirement specifications

• Migration and deployment of completed technical objects

• Inbound and outbound integrations using tools like FBDI, ADFdi, SOAP web services

• Extensions and customizations of applications

About Company :-

Our Client is the world’s largest media investment company and is a part of WPP. In fact, we are responsible for one in every three ads you see globally. We are currently looking for a Manager -Social to join us. As part of the largest media agency in India, you’ll have the opportunity to leverage the scale that comes with the job. You will become an integral part of this growing team and will be working with both internal teams and external parties to ensure campaign delivery objectives are met.

This team is responsible for delivering international solutions, particularly in APAC & EMEA, with some global influence. You will enjoy working in a collaborative team environment and will hold a ‘can do’ attitude with the passion to learn and grow.

At APAC, our people are our strength, which is why fostering a culture of diversity and inclusion is important to us.

Key Responsibilities:

- Lead QA team for effective testing, validation, and verification.

- Implement QA processes and standards.

- Design and execute test plans, cases, and automated scripts.

- Utilize SQL, Excel, and Python for data analysis and testing strategies.

- Validate data across platforms and reports.

- Analyze data for system improvement.

- Monitor and report key quality metrics.

- Develop and maintain process documentation.

Requirements

- Bachelor’s degree in CS, IT, Engineering, or related field.

- 3+ years of QA experience.

- Proficient in SQL, Excel, and Python.

- Strong knowledge of QA methodologies and tools.

- Experience in commerce or digital marketing preferred.

- Demonstrated leadership skills.

- Excellent problem-solving and communication.

- Proactive in task optimization.

- Systems approach to problem-solving.

- Strong attention to detail.

• Challenge technical decisions and web service designs and provide inputs for improvement
• Provide qualified code (tested and documented)
• Fix issues that arise from testing/customers
• Create or update all the relevant and required technical documents (design, architecture, )
• Follow quality development rules and recommendations (unitary test, change management, build management, Software factory…)
• Perform code reviews and suggest improvements
• Work in Agile mode and Test Driven development process
• Collaborate and work closely with all stakeholders

• Hardcore developers who can write performance-based quality code and drive code
• Preferred: Java1.8, Junit, Springboot, Dropwizard, RabbitMQ, Jenkins jobs, NoSQL DB (MongoDB, Neo4j), Docker, and DevOps (Optional: Python, AWS)
• Knowledge about Secure coding guidelines, Sonarqube, Configuration Management (Perforce), Jira
• MUST have experience in Scrum/Agile SDLC
• Value Add – experience on the server side in IPTV/OTT/STB

• Maintain, drive, monitor, and put in place dependable technological standards, systems, and procedures.
• With a high degree of skill and understanding, influence technology plans and choices.
• Provide guidance and help to ensure that necessary legislation specifications and standards are followed.
• Lead a team of product developers and handle training requirements as needed.
• Coordinate product testing on a regular basis to identify flaws and offer feedback in order to improve them.
• Assist clients with technical concerns as a key contact.
• Ascertain if the firm has adequate resources, including staff, materials, and equipment.
• Development, execution, and progress are all reported to management.
• Working with development teams and departments, as well as taking user feedback into account.
• Managing support teams and monitoring performance indicators are two of my responsibilities.
• Assuring timely and cost-effective delivery of products and services.
• Managing software and hardware updates and installs.
• Keeping the computer network infrastructure up to date and secure.

The Role

The Project Manager will be responsible for ensuring all projects are delivered using a ‘best-practice’ project delivery approach and are delivered within the agreed scope, time, cost and quality.

Deliver high-quality shippable products as per the scope of the program. He/She will understand the key requirements and scope of the project working with the Product Owner and Business stakeholders.

How You Will Make an Impact:

• Understand how the product works and how it is used by customers.
• Apply strong engineering principles to drive the development and delivery of the Hotfix and minor release. This role has the ultimate responsibility to manage customer satisfaction and team engagement.
• Technically hands-on and support and guide the team members in solutions to customers and driving the best engineering practices for developing software.
• Implement the Agile frameworks in its entirety in the capacity as a flow manager. Ensure the development teams are practicing the core agile principles
• Establish clear ownership for project tasks, ensure that team members have the tools needed and provide timely feedback.
• Report (or contribute in preparing the status report) to the Project Steering Committee as per the schedule and agreed-upon metrics. Track progress and review project tasks to meet project deadlines.
• Assess project issues and identify solutions to meet productivity, quality, and customer goals.
• Timely Interaction with customers on/ off-site to troubleshoot issues, suggests workarounds.
• Should be able to guide/work with the technical team for quicker resolutions and achieve productivity goals for the team.
• Should be able to drive initiatives for productivity and ticket resolution quality improvement.
• Work on providing innovative ideas to improve ticket closure quality.
• Should suggest functionality in the platform to provide ways to improve turn around time for tickets
• Should drive and provide efficient ways for resolution/fixes of common issues across the customers.
• Propose ways to reduce overall tickets, operational efficiencies, and features for product to reduce the support tickets
• Should suggest better implementation for product based on usage on Production
• Should be able to suggest/implement the optimum process for a ticket raised to fix on PROD cycle
• Propose optimum process across departments at interfacing points, do regular ticket analysis and fine-tune the process
• Work on increasing supportability to product, Lead on RED account working with various departments/stakeholders.
• Ensuring Ticket Hygiene with Goal of SLA adherence. Problem and backlog management
• Contribute to knowledge base articles for both customer and internal staff to reduce troubleshooting time and drive faster issue resolution.
• Own large customers for day to day interactions with customers as required. Ensure SLAs are adhered to the accounts
• Ensure successful transition from SE, have regular connection with customers team management and attrition management.

People Management & Recruitment:

• Recruit and manage the team - Coach and Mentor the team members on career growth including performance management discussions. Be the evangelist for a high-performance culture
• Responsible for Resource planning & Optimization driving with utilization to timely deliverables.
• Should engage the team with team building and motivational activities.

What You Bring to the Team:

• 5-7years of solid experience in software product development. Should be in a manager role for at least 4+ years.
• Bachelor’s Degree in IT or Computers Engineering or equivalent degree in Computer Science
• Demonstrated understanding of Project Management processes, strategies and methods
• Experience mentoring, coaching and developing rising talent in the technology department
• Excellent time management and organisational skills and experience establishing guidelines in these areas for others
• Strong sense of personal accountability regarding decision-making and supervising department teams
• Experience working in a high-level collaborative environment and promoting a teamwork mentality 
• Managerial experience applying analytical thinking and problem-solving skills
• Ability to predict challenges and seek to proactively head-off obstacles 
• SCRUM, APM and other agile certificates will be nice to have

Technical Ability:

• Should have experience in transitioning projects (Development and Maintenance).
• Past experience in Building and Managing high-performance teams.
• Exposure to the SAP Platform
• Strong Working Experience in JIRA
• Should have prior development background along with current support role.
• Strong and proven background with experience in Troubleshooting on the Mobile platform
• Knowledge and/or experience with widely successful Agile techniques: Scrum and Kanban.
• Strong orientation towards Technical and functional aspects of the product.
• Strong influencing skills and ability to prioritize the backlog.
• Understanding of customer support processes and tools.

• Leading a team of researchers in certain projects, if and when required by the business
• Understanding the competitive landscape within each market
• Proposing research studies that will lead to impactful business decisions
• Developing and establishing a well-defined roadmap before starting a research project
• Working hand-in-hand with the business in understanding the various market, economic or such questions which are to be answered through relevant research
• Designing the research methodology and also Identifying and locating relevant information related to the particular research
• Identifying various data sources, collecting and analyzing data relevant to the research topic and also supporting in report-writing
• Performing statistical and qualitative analysis of data related to markets and competitors
• Planning and implementing project research processes and methodologies
• Monitoring the project output, analyzing the final conclusion and utility of the same in line with the business needs

• Masters in Economics or Public Policy is a must
• 3 – 5 years of experience in managing research process and outcomes
• Excellent communication skills and exceptional attention to details
• Ability to gather relevant data from various sources
• Strong problem-solving skills
• Strong quantitative and qualitative analysis skills
• Experience in leading a team of researchers is preferred    

• Manage sales operations in assigned district to achieve revenue goals.
• Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
• Identify skill gaps and conduct trainings to sales team.
• Work with team to implement new sales techniques to obtain profits.
• Assist in employee recruitment, promotion, retention and termination activities.
• Conduct employee performance evaluation and provide feedback for improvements.
• Contact potential customers and identify new business opportunities.
• Stay abreast with customer needs, market trends and competitors.
• Maintain clear and complete sales reports for management review.
• Build strong relationships with customers for business growth.
• Analyze sales performances and recommend improvements.
• Ensure that sales team follows company policies and procedures at all times.
• Develop promotional programs to increase sales and revenue.
• Plan and coordinate sales activities for assigned projects.