Maintenance & Repair Executive (M&R)

We’re Hiring: Customer Care Executive (Inbound Process)

📍 Ahmedabad | 🗓️ 6 Days | 💼 Exp: 0–5 yrs | 👩‍🎓 Freshers Welcome

✨ What You’ll Do:

📞 Handle inbound calls & emails

🤝 Resolve complaints & ensure satisfaction

💡 Guide customers with service info

📝 Maintain accurate documentation

✨ What We Need:

🎓 Graduate / PG (any field except Engg.)

🌐 Fluent in English, Hindi & Gujarati

🗣️ Strong verbal & vocal English skills

🏆 Right attitude, loyal & long-term vision

About the company

KPMG International Limited, commonly known as KPMG, is one of the largest professional services networks in the world, recognized as one of the "Big Four" accounting firms alongside Deloitte, PricewaterhouseCoopers (PwC), and Ernst & Young (EY). KPMG provides a comprehensive range of professional services primarily focused on three core areas: Audit and Assurance, Tax Services, and Advisory Services. Their Audit and Assurance services include financial statement audits, regulatory audits, and other assurance services. The Tax Services cover various aspects such as corporate tax, indirect tax, international tax, and transfer pricing. Meanwhile, their Advisory Services encompass management consulting, risk consulting, deal advisory, and other related services.

Job Description

Position: SAP S4 HANA

Education Qualification: CA OR MBA in Finance

Experience: 

• 8-12 years of experience as an accountant in NON- Financial services sector (Should not be financial services, ideally manufacturing, can be other services)
• 2-5 years of minimum experience in the SAP S4 HANA
• Financial services sector experience- DO NOT APPLY PLEASE

Location:  Bangalore, Gurgaon, Mumbai

CTC: 25-40 LPA pa, commensurate with experience

Skill requirement

• Proven experience in ERP implementations (SAP ECC, SAP S/4 Hana, Oracle EPBCS, Oracle fusion)
• Strong expertise in finance modules (R2R, FA,AR,AP, Project Accounting, Costing, Margin Analysis)
• Experience with emerging technologies are (RPA, AI) and EPM tools (SC/Anaplan, One stream, Oracle PBCS)
• Outstanding analytical and communication skills
• FICO certification would be an advantage
• Experience in managing large scale finance transformation projects
• Strong project management skills with a focus on delivering high quality results
• Ability to work in a fast-paced dynamic environment
• Excellence stakeholder management and relationship building skills
• Proficiency in data analytics and advanced data analytics tools
• Experience with cloud-based finance solutions
• Knowledge of regulatory and compliance regulation in finance
• Ability to adapt to different industries and remain current on economic developments

Responsibilities

• Lead the implementation of SAP S/4HANA from inception to completion.
• Collaborate with cross-functional teams to define project scope, goals, and deliverables.
• Develop and manage project plans, timelines, and budgets.
• Ensure successful integration of SAP S/4HANA with existing financial processes and systems.
• Provide expert guidance on best practices for all accounting related processes.
• Conduct training sessions and workshops for end-users to ensure smooth adoption of new tools.
• Monitor and report on project progress, identifying and mitigating risks as needed.
• Work closely with stakeholders to gather requirements and translate them into technical specifications.
• Drive continuous improvement initiatives to enhance financial reporting and consolidation processes.
• Stay updated on industry trends and emerging technologies in finance transformation.

We are looking to hire a Senior Backend Developer, with over 4+ years of experience, to directly work with the CTO and contribute in building and developing new products and feature sets for NostraGamus. The work will entail the opportunity to explore and utilise the latest developments in the world of technology, and formulate ways to incorporate them into day to day work to create stellar products. The candidate must have had significant exposure in building real products, including working with various stakeholders across product and marketing teams. Prior knowledge in building games at scale is highly desirable, but not necessarily.

The following skillsets are highly essential:

1. Expertise in Node Js&Javascript, and hobbyist interest in few other languages like Python, Ruby, PHP. Must have done C/C++ programming in school/college
2. Deep knowledge on Database systems, especially PostgreSQL, and any noSQL clones, including knowledge to optimise
3. Awareness of Docker, virtualization, Redis or similar caching toolsets
4. Absolute mastery in using Unix based systems and Bash. Ability to work in seamlessly in headless environments is a must.
5. Disciplined in approaching problems, ability to maintain composure under catastrophic failures and propensity to work under deadlines

Bonus Points :

1. Passionate about building new products - having done a few personal projects, regardless of success achieved or goals completed.
2. Prior knowledge in building games at scale.
3. Good understanding in AWS and its various services - EC2, ECS, RDS, SQS, Elastic Beanstalk, Elasticache, Route53.
4. Strong interest in Mathematics, Probability Theory, Statistics, Machine Learning and ability to apply math in real-world applications.

Greeting!!

Hiring Services Sales-Manager For IT Infra # IT MNC Company

Location : Gurugram/Chennai (work from office)

Experience : 7 - 12 Years.

Notice Period: Immediate /15 days/30 days.

Job Description

Responsible for Business Development / Sales / Opening new accounts for achieving assigned Services business targets for the territory / accounts / vertical. Operating as a single point of contact for any matters specific to your customers.

Key Job Functions

• Responsible for Minimum 15Crs Services Order Book & 5Crs Services Revenue
• Key Account Management and Opening new accounts and generating a healthy funnel in line with the Services business targets assigned for territory / accounts / vertical.
• Forecasting and achieving monthly/quarterly business targets by offering IT services to enterprise customer
• Soliciting business for IT Infrastructure Managed Services, Data Centre Management Services, Cloud Management Services, End User Management Services, Network Management Services, Remote Infrastructure Management Services, NOC & SOC Services, Security Device Management Services, Identity& Access Management Services, Cloud & Hosting Services, Annual Maintenance Contracts (AMC / Device Uptime Services), Facility Management Services (FMS), Tools and Services Automation Solution and Professional Services.
• Generate New business & Acquire New Logos through existing contacts, connects & sources
• Building and maintaining strong, long-lasting customer relationships with the customers.
• Must have good relationship with key customers stakeholders and executive sponsors in penetrating new accounts.
• Negotiate business contracts and agreements to maximize profit.
• Liaise between customers and cross-functional internal teams (Pre-sales, delivery, Finance, etc) and OEM’s/partners to ensure the customer needs met and to improve the over-all customer experience.
• Ability to understand the customer needs and their business requirement
• Ability to understand customer pain points in IT services and suggest remedial measures which can create avenues for services business.
• Timely response to all Request for proposals & Information request
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.
• Forecast and track key account metrics (e.g. Monthly/quarterly sales results and annual forecasts)
• Prepare & present reports on account and opportunity status.
• Identify and grow opportunities within territory by collaborate with pre-sales/delivery/OEM partners.
• Assist delivery team with high severity requests or issue escalations as needed.

Required Skills & experience.

• BE / BSc / BCA in Electronics or Computer science with MBA or PGDM in Management
• Minimum 7-10 Years of experience as an Account Manager/ Key Account Manager/Business Development Manager in sales from IT Industry and managed Key Accounts in BFSI, Manufacturing, Enterprises Accounts (LE and VLE), etc.
• Minimum 3-4 years of IT Infrastructure Services Sales experience.

• Very good understanding of IT landscape (Server, Storage, Networking & Security).
• Fair understanding on Service delivery methodologies and frameworks

• Fair understanding of tools & services automation technologies.
• Knowledge of strategic, conceptual, consultative selling
• Flexibility and adaptability with Pro-active approach to customer engagement.
• Experience of engaging with business and IT functions in customer organizations.
• Experience in responding to large Services RFP’s.
• Solid experience with using CRM software and MS Office (particularly MS Excel)
• Understanding of opportunity management lifecycle.

Role Description

This is a full-time on-site role for a SAP Advanced Business Application Programming (ABAP) Consultant. The ABAP Consultant will be responsible for day-to-day tasks related to SAP implementation, support, and enhancement. The role will involve working with ALV Reports, User Exits, BAPI, IDoc, and Object-Oriented Programming (OOP). The ABAP Consultant will collaborate with a team of experienced professionals to provide the best solutions for clients' business needs.

Experience:

Relevant Experience of 5 - 8 years in SAP ABAP is required.

Qualifications

• Hands-on experience with ALV Reports, User Exits, BAPI, IDoc, and Object-Oriented Programming (OOP)
• Strong understanding of SAP implementation, support, and enhancement processes
• Ability to analyze complex business requirements and translate them into technical solutions
• Excellent problem-solving and debugging skills
• Good communication and interpersonal skills
• Relevant SAP certifications and additional technical skills (e.g., SAP Fiori development, SAP HANA)
• Bachelor's degree in Computer Science, Information Technology, or related field
• Prior experience in IT service industry or SAP consulting is a plus

JD for Online Bidder/ Upwork Bidder

About Believ-In Technologies Private Limited

We are a rapidly growing software services startup based out in Gurugram, India. We combine passion with the correct concept and assist you in gaining a competitive edge. We have a vision of helping our clients create trust in the minds of their audiences.

Website - https://believintech.com/

Job Description

As an Online Bidder / Upwork Bidder, your roles & responsibilities include -

- Command on freelancing platforms

- Identify Prospects based on solid analysis

- Generate leads from freelancing platforms

- Excellent Communication skills

- Good knowledge of Web & Digital Marketing services

Location- Gurgaon, Haryana

Work Mode- In-office (5-day working)

Shift - UK Shift (12:30 p.m. - 9:30 p.m)

Job Description

• 0-1 year of experience working on (Web, SaaS Dashboards, Android & IoS Apps).
• An impressive portfolio/case study to back that High proficiency with Adobe XD, Figma, Sketch, or any other prototyping tool
• Experience with design tools such as Adobe Illustrator and Photoshop
• Excellent understanding of basics in UI Design such as (Grids, typography, and defining visual hierarchy)
• Applied knowledge of UX Processes, methods, and Principles.
• Impressive communication skills and ability to convey your ideas.

Responsibilities

• Create compelling User Interfaces designed to keep the user and their needs at the centre.
• Design intuitive UX deliverables for web and mobile enterprise applications.
• Understand the brief, align with the customer's business, goals, and milestones, and reflect that in the work done.
• Work closely with the Design Lead to ensure that your concepts meet our customer's expectations and will deliver the desired results.
• Create low to high-fidelity mock-ups with pixel-perfect designs to be handed off to the development team that clearly illustrate how sites function.
• Create a BrandGuide / Logo Process if required by stakeholders.
• Work with the development team to ensure pixel-perfect outcomes of the front-end assets
• They should be enthusiastic about sharing their ideas and proactively participate and collaborate on projects with the team.

• Mandatory skills -PHP Experience.
• Experience in web application development and web developer.
• Good Knowledge of PHP, MySQL, jQuery, Javascript, HTML5, CSS3, XML
• Good debugging skills .
• Expertise in MVC Frameworks and good technology exposure of CI/Larvel frameworks added advantage.

• Improving business processes across customer service and operations functions
• Working in partnership with business stakeholders providing process excellence expertise to identify and shape opportunities that drive improved customer experience
• Working closely with business to embed continuous improvement as a culture and support the delivery of outcomes in conjunction with project implementation stakeholders
• Increasing process transparency to identify process optimization opportunities with lean/Six sigma methodologies and tools
• Being a voice for our customer experience team by identifying escalatory queries, operational inefficiency, providing customer insights and collaborating with cross-functional teams to provide solutions for those customers
• Collaborating with other departments to resolve complicated issues and issues which require special attention
• Analysing customer care / operations team data and statistics to obtain results useful in taking key business decisions
• Contributing to the development of industry-leading processes and best practices for delivering customer excellence

Desired Candidate Profile

• MBA/ PGDM from Tier 1 college
• Certifications in Six Sigma/ PMP/ ITIL will be an added advantage
• Focus on quality and excellent problem solving and conflict resolution skills
• Knowledge in OKR, Agile Tools: Jira, CRM (Zoho, OneDirect etc.), Power BI
• Exceptional communication and presentation skills
• Minimum 5 years of experience in Process/ Business Excellence and process automation across BFSI/ Fintech domain
• Experience in streamlining and automation of inbound and outbound communication channels
• Experience in leading a process excellence function with a team of passionate individuals to deliver measurable results