Machine Operator

Job Title : Cognos BI Developer

Experience : 6+ Years

Location : Bangalore / Hyderabad (Hybrid)

Notice Period : Immediate Joiners Preferred (Candidates serving notice with 10–15 days left can be considered)

Interview Mode : Virtual

Job Description :

We are seeking an experienced Cognos BI Developer with strong data modeling, dashboarding, and reporting expertise to join our growing team. The ideal candidate should have a solid background in business intelligence, data visualization, and performance analysis, and be comfortable working in a hybrid setup from Bangalore or Hyderabad.

Mandatory Skills :

Cognos BI, Framework Manager, Cognos Dashboarding, SQL, Data Modeling, Report Development (charts, lists, cross tabs, maps), ETL Concepts, KPIs, Drill-through, Macros, Prompts, Filters, Calculations.

Key Responsibilities :

1. Understand business requirements in the BI context and design data models using Framework Manager to transform raw data into meaningful insights.
2. Develop interactive dashboards and reports using Cognos Dashboard.
3. Identify and define KPIs and create reports to monitor them effectively.
4. Analyze data and present actionable insights to support business decision-making.
5. Translate business requirements into technical specifications and determine timelines for execution.
6. Design and develop models in Framework Manager, publish packages, manage security, and create reports based on these packages.
7. Develop various types of reports, including charts, lists, cross tabs, and maps, and design dashboards combining multiple reports.
8. Implement reports using macros, prompts, filters, and calculations.
9. Perform data warehouse development activities and ensure seamless data flow.
10. Write and optimize SQL queries to investigate data and resolve performance issues.
11. Utilize Cognos features such as master-detail reports, drill-throughs, bookmarks, and page sets.
12. Analyze and improve ETL processes to enhance data integration.
13. Apply technical enhancements to existing BI systems to improve their performance and usability.
14. Possess solid understanding of database fundamentals, including relational and multidimensional database design.
15. Hands-on experience with Cognos Data Modules (data modeling) and dashboarding.

Role & Responsibilities

Lead and mentor a team of data engineers, ensuring high performance and career growth.

Architect and optimize scalable data infrastructure, ensuring high availability and reliability.

Drive the development and implementation of data governance frameworks and best practices.

Work closely with cross-functional teams to define and execute a data roadmap.

Optimize data processing workflows for performance and cost efficiency.

Ensure data security, compliance, and quality across all data platforms.

Foster a culture of innovation and technical excellence within the data team.

Position: MEAN Stack Developer

Experience: 2-8 year

Location: Noida, Pune

Salary: Negotiable

Industry: IT

Qualification: Bachelor Degree in Computer Science, Computer Engineering or similar

Desired Candidate profile

• 2-6 years of experience in the specified skills.
• Should have hands-on experience in Angular 2+.
• Certification in Angular Development is a plus
• Knowledge of multiple front-end languages and libraries (e.g., HTML/ CSS, JavaScript, XML, jQuery).
• Experience with the following is a must: JavaScript (ES6) / TypeScript.
• Proficiency in code versioning tools such as Git.
• Proficiency in Development Tracking tools such as JIRA.
• Deep understanding of Server Side technologies like JAVA, Python, or JS.
• Working knowledge of databases (My SQL / Cassandra) and the rest APIs.
• Excellent verbal communication skills.
• Attention to detail.
• Critical thinker and good problem-solver.
• Ability to work independently and with team

Mail updated resume with below details- 

Current ctc-

Expected ctc-

Notice period-

Current location-

Email- satish.glanmc@ gmail.com

Satish- 8851O 18162

Website: http://www.glansolutions.com/">www.glansolutions.com

We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service. 

To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring the representatives in your team and mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management skills. 

RESPONSIBILITIES 

• Handling customer complaints, provide appropriate solutions and alternatives within the time limit. 
• Following up to ensure proper resolution. 
• Adherence to all the SLAs 
• Mediate between clients and the organization. 
• Possessing excellent product knowledge to enhance customer support 
• Promote value through great customer experience. 

REQUIREMENTS 

• A bachelor’s degree in administration or a related field. 
• A minimum of 1-2 years' experience as a customer support executive. 
• Excellent interpersonal and written and oral communication skills. 
• Knowledge of CRM systems. 
• Computer skills. 
• Knowledge of customer success processes. 
• Patient and active listener. 
• Passion for service. 

Job Description

Mandatory Requirements 

• Experience in AWS Glue

• Experience in Apache Parquet 

• Proficient in AWS S3 and data lake 

• Knowledge of Snowflake

• Understanding of file-based ingestion best practices.

• Scripting language - Python & pyspark

CORE RESPONSIBILITIES

• Create and manage cloud resources in AWS 

• Data ingestion from different data sources which exposes data using different technologies, such as: RDBMS, flat files, Streams, and Time series data based on various proprietary systems. Implement data ingestion and processing with the help of Big Data technologies 

• Data processing/transformation using various technologies such as Spark and Cloud Services. You will need to understand your part of business logic and implement it using the language supported by the base data platform 

• Develop automated data quality check to make sure right data enters the platform and verifying the results of the calculations 

• Develop an infrastructure to collect, transform, combine and publish/distribute customer data.

• Define process improvement opportunities to optimize data collection, insights and displays.

• Ensure data and results are accessible, scalable, efficient, accurate, complete and flexible 

• Identify and interpret trends and patterns from complex data sets 

• Construct a framework utilizing data visualization tools and techniques to present consolidated analytical and actionable results to relevant stakeholders. 

• Key participant in regular Scrum ceremonies with the agile teams  

• Proficient at developing queries, writing reports and presenting findings 

• Mentor junior members and bring best industry practices.

QUALIFICATIONS

• 5-7+ years’ experience as data engineer in consumer finance or equivalent industry (consumer loans, collections, servicing, optional product, and insurance sales) 

• Strong background in math, statistics, computer science, data science or related discipline

• Advanced knowledge one of language: Java, Scala, Python, C# 

• Production experience with: HDFS, YARN, Hive, Spark, Kafka, Oozie / Airflow, Amazon Web Services (AWS), Docker / Kubernetes, Snowflake  

• Proficient with

• Data mining/programming tools (e.g. SAS, SQL, R, Python)

• Database technologies (e.g. PostgreSQL, Redshift, Snowflake. and Greenplum)

• Data visualization (e.g. Tableau, Looker, MicroStrategy)

• Comfortable learning about and deploying new technologies and tools. 

• Organizational skills and the ability to handle multiple projects and priorities simultaneously and meet established deadlines. 

• Good written and oral communication skills and ability to present results to non-technical audiences 

• Knowledge of business intelligence and analytical tools, technologies and techniques.

Familiarity and experience in the following is a plus: 

• AWS certification

• Spark Streaming 

• Kafka Streaming / Kafka Connect 

• ELK Stack 

• Cassandra / MongoDB 

• CI/CD: Jenkins, GitLab, Jira, Confluence other related tools

As a Senior Analyst you will play a crucial role in improving customer experience, retention, and growth by identifying opportunities in the moment that matter and surfacing them to teams across functions. You have experience with collecting, stitching and analyzing Voice of Customer and CX data, and are passionate about customer feedback. You will partner with the other Analysts on the team, as well as the Directors, in delivering impactful presentations that drive action across the organization.

You come with an understanding of customer feedback and experience analytics and the ability to tell a story with data. You are a go-getter who can take a request and run with it independently but also does not shy away from collaborating with the other team members. You are flexible and thrive in a fast-paced environment with changing priorities.

Responsibilities

• Stitch and analyze data from primary/secondary sources to determine key drivers of customer success, loyalty, risk, churn and overall experience.
• Verbalize and translate these insights into actionable tasks.
• Develop monthly and ad-hoc reporting.
• Maintain Qualtrics dashboards and surveys.
• Take on ad-hoc tasks related to XM platform onboarding, maintenance or launch of new tools
• Understand data sets within the Data Services Enterprise Data platform and other systems
• Translate user requirements independently
• Work with Business Insights, IT and technical teams
• Create PowerPoint decks and present insights to stakeholders

Qualifications

• Bachelor’s degree in data science/Analytics, Statistics or Business. Master’s degree is a plus.
• Extract data and customer insights, analyze audio or speech, and present them in any visualization tool.
• 5+ years of experience in an analytical, customer insights or related business function.
• Basic knowledge of SQL and Google Big Query.
• 1+ year of experience working with Qualtrics, Medallia or another Experience Management platform
• Hands-on experience with statistical techniques: profiling, regression analysis, trend analysis, segmentation
• Well-organized and high energy

Non-technical requirements:

• You have experience working on client-facing roles.
• You are available to work from our Bangalore office from Day 1 in a night shift. (US Shift)
• You have strong communication skills.
• You have strong analytical skills.