Machine Learning - Software Engineer at Amagi Media Labs · chennai · 5 - 7 years · ₹20L - ₹30L / yr · Profitable · Posted 15 Dec 2021

Job Summary
Condé Nast is seeking an experienced and highly motivated Software engineer-ML who will support
productionizing projects in a databricks environment for the data science team. We expect the person
to be a software/data engineer experienced in building robust ML systems & deploying ML pipelines
in production, Study and transform data science prototypes into an engineering product and is
knowledgeable about machine learning models.
**This role is NOT for building Machine Learning models **
Primary Responsibilities
● Operationalize ML models into production environment(s) by building data
pipelines ● Designing and developing Machine Learning Systems
● Keep abreast of developments in the field
● Come up with engineering ideas to resolve problems faced with respect to ML pipeline ●
Design and code highly scalable, machine learning frameworks processing large volumes of data
● Engineer a near-real-time system that can process massive amounts of data efficiently ●
Collaborate with other Machine Learning Engineers and Data Scientists in architecting &
engineering the solution
● Participate in the entire development lifecycle, from concept to release
● Participate in all phases of quality assurance and defect resolution
Desired Skills & Qualifications
● 5+ years software development experience with highly scalable systems involving
machine learning and big data
● Understanding of data structures, data modeling and software architecture
● Strong software development skills with proficiency in Python/Pyspark
● Experience with Big Data technologies such as Spark, Hadoop
● Familiarity with machine learning frameworks and libraries would be a good-to-have
skill ● Excellent communication skills
● Ability to work in a team
● Outstanding analytical and problem-solving skills
● Applicants should have a Undergraduate/Postgraduate degree in Computer Science or a
related discipline
About Condé Nast
CONDÉ NAST GLOBAL
Condé Nast is a global media house with over a century of distinguished publishing history. With a
portfolio of iconic brands like Vogue, GQ, Vanity Fair, The New Yorker and Bon Appétit, we at Condé Nast
aim to tell powerful, compelling stories of communities, culture and the contemporary world. Our
operations are headquartered in New York and London, with colleagues and collaborators in 32 markets
across the world, including France, Germany, India, China, Japan, Spain, Italy, Russia, Mexico, and Latin
America.
Condé Nast has been raising the industry standards and setting records for excellence in the publishing
space. Today, our brands reach over 1 billion people in print, online, video, and social media.
CONDÉ NAST INDIA (DATA)
Over the years, Condé Nast successfully expanded and diversified into digital, TV, and social platforms -
in other words, a staggering amount of user data. Condé Nast made the right move to invest heavily in
understanding this data and formed a whole new Data team entirely dedicated to data processing,
engineering, analytics, and visualization. This team helps drive engagement, fuel process innovation,
further content enrichment, and increase market revenue. The Data team aimed to create a company
culture where data was the common language and facilitate an environment where insights shared in
real-time could improve performance.
The Global Data team operates out of Los Angeles, New York, Chennai, and London. The team at Condé
Nast Chennai works extensively with data to amplify its brands' digital capabilities and boost online
revenue. We are broadly divided into four groups, Data Intelligence, Data Engineering, Data Science, and
Operations (including Product and Marketing Ops, Client Services) along with Data Strategy and
monetization. The teams-built capabilities and products to create data-driven solutions for better
audience engagement.
What we look forward to:
We want to welcome bright, new minds into our midst and work together to create diverse forms of
self-expression. At Condé Nast, we encourage the imaginative and celebrate the extraordinary. We are a
media company for the future, with a remarkable past. We are Condé Nast, and It Starts Here.

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Role Summary
We are seeking an Advanced Machine Learning Engineer to design, build, train, deploy, and operate scalable machine learning systems. This hands-on ML engineering role focuses on implementing models and production systems—not solely conducting data analysis or research. It requires strong Python and deep-learning expertise, experience with frameworks such as PyTorch or TensorFlow, and the ability to own the end-to-end model lifecycle, from behavioral/event data preparation and feature engineering through model development, large-scale training, deployment, inference optimization, and monitoring. The engineer will work with Snowflake, Databricks, Spark, and GPU-based training infrastructure to deliver reliable, efficient, and maintainable ML capabilities.
Must have - Buulding and operated production ML systems using Python + PyTorch /TensorFlow + Snowflake/Databricks + MLOps.
Key Responsibilities
Machine Learning Engineering
- Implement and optimize machine learning algorithms and models for business use cases, including classification, regression, clustering, and recommendation systems as applicable.
- Translate model requirements into robust, reusable, and testable Python components.
- Build model training, validation, scoring, and inference workflows that can be integrated into production applications.
- Evaluate model performance against agreed technical and business metrics and implement improvements to accuracy, latency, robustness, and resource efficiency.
- Apply appropriate validation, error analysis, and model testing practices to ensure reliable behavior.
Train models efficiently on GPU infrastructure using techniques such as mixed-precision training, gradient accumulation, checkpointing, memory optimization, and distributed training strategies where appropriate.
Use PyTorch, TensorFlow,Pyspark or equivalent frameworks to implement experiments and production-ready training code; apply rigorous evaluation, error analysis, and reproducibility practices.
Build model-training workflows covering event/token sequence preparation, tokenization, temporal and positional representations, self-supervised pretraining, and downstream fine-tuning when appropriate to the use case.
Design, implement, train, and optimize deep-learning models; develop custom architectures where required, including transformer- and attention-based models for sequential or behavioral data.
Deep Learning & Model Architecture
Data Platforms & ML Pipelines
- Use Snowflake and SQL to access, query, and prepare enterprise data required by machine learning applications.
- Use Databricks for scalable data processing, feature preparation, model development, and ML pipeline execution.
- Develop and maintain reliable pipelines for data preparation, feature generation, training, batch scoring, and inference.
- Use PySpark and distributed processing techniques where appropriate for large-scale workloads.
- Work with data engineering teams to integrate upstream data sources and ensure dependable data contracts, quality checks, and pipeline operation.
Productionization & MLOps
- Productionize ML solutions and integrate them with services, APIs, data products, or downstream business workflows.
- Implement model and code versioning, experiment tracking, reproducible builds, automated testing, and release practices.
- Monitor model outputs and pipeline health; troubleshoot failures, data changes, drift, and performance degradation.
- Improve operational reliability, scalability, observability, and maintainability of ML systems.
- Collaborate with platform, cloud, and DevOps teams on deployment automation and production support.
Build observable production ML systems with appropriate logging, alerting, performance tracking, and operational safeguards.
Optimize inference latency, throughput, memory use, and serving cost through model architecture choices, batching, and serving-side optimizations.
Software Engineering & Technical Ownership
- Develop clean, modular, documented, and maintainable code following engineering standards and design principles.
- Contribute to technical design, code reviews, testing strategies, and architectural decisions for ML systems.
- Own assigned ML engineering deliverables from technical design through implementation, release, and ongoing support.
- Identify performance bottlenecks and improve runtime, resource utilization, and processing efficiency.
- Collaborate with cross-functional engineering and product teams to deliver dependable ML capabilities.
Required Skills & Qualifications
- Strong proficiency in Python and software engineering practices, including object-oriented design, modular development, testing, debugging, and code quality.
- Strong ML foundation and mathematical understanding
- Strong understanding of the end-to-end ML lifecycle, including model architecture, training, evaluation, optimization, inference, production integration, and monitoring.
- Strong SQL skills and experience working with structured data and data pipelines.
- Hands-on experience with Snowflake for querying and preparing data for ML workflows.
- Hands-on experience with Databricks for data processing and/or ML pipeline development.
- Strong hands-on experience with PyTorch, TensorFlow, or a similar deep-learning framework; experience with scikit-learn is also useful where appropriate.
- Understanding of production ML concepts, including reproducibility, model versioning, deployment, monitoring, and troubleshooting.
- Ability to design reliable, scalable, and maintainable software components and pipelines.
Familiarity with GPU training concepts and distributed strategies such as Distributed Data Parallel (DDP), Fully Sharded Data Parallel (FSDP), or equivalents is an advantage for large-model workloads.
Understanding of model optimization, inference efficiency, and integration with production services or applications.
Experience developing and deploying ML solutions at scale, including end-to-end model lifecycle ownership.
Preferred Skills
- PySpark, Apache Spark, and distributed processing for large-scale behavioral or event data.
- MLflow or similar tooling for experiment tracking, model registry, reproducible training, and model lifecycle management.
- Experience integrating Snowflake and Databricks within enterprise ML workflows.
- Cloud experience with AWS, Microsoft Azure, or Google Cloud.
- REST APIs, containers, CI/CD, automated testing, logging, and observability.
- Experience with fraud detection, anomaly detection, behavioral modeling, identity or account-abuse signals, recommendation systems, or other large-scale ML applications.
- Exposure to Generative AI, LLM integration, embeddings, or RAG as an additional advantage.
Education & Experience
- Bachelor’s or Master’s degree in Computer Science, Software Engineering, Computer Engineering, or a related field, or equivalent practical experience.
- At least 5 years of professional experience building, deploying, and supporting machine learning solutions at scale, or equivalent experience demonstrating the required engineering depth.
- Demonstrated ability to take ownership of engineering deliverables and work through implementation, deployment, and operational issues.
Greetings!
Hiring For Large Product Based Company!
Role- Mlops Engineer
Experience- 8-12 years
Location- Pune, Nagpur
JD-
- 8-10 years of experience in DevOps, MLOps, Data Engineering, Software Engineering or Site Reliability Engineering
- Strong understanding of cloud infrastructure and experience working with at least one major cloud provider, preferably Azure
Proficiency in at least one objected-oriented programming language, preferably python with hands-on experience in ml frameworks like TensorFlow, PyTorch or Scikit-learn
Company: Wissen Technology
Position: Databricks Engineer
Experience: 6-10 Years
Location: Bengaluru/Mumbai
Employment Type: Full-time
About Wissen Technology
Wissen Technology is a global technology services company focused on delivering innovative software engineering, data, and technology solutions to leading enterprises. The company works with clients across industries to build scalable, high-performance technology platforms and solve complex business and technology challenges.
With a strong focus on engineering excellence, innovation, and collaboration, Wissen Technology brings together skilled technology professionals across areas such as software engineering, data engineering, cloud, analytics, and digital transformation.
At Wissen Technology, employees have the opportunity to work on challenging technology projects, collaborate with experienced engineering teams, and contribute to solutions that create measurable business impact.
Key Responsibilities
- Design, develop, and maintain scalable data processing applications using Python, PySpark, and Spark.
- Develop and optimize data pipelines and workflows on Databricks.
- Collaborate with data engineers, data scientists, business stakeholders, and other technical teams to understand requirements and deliver high-quality solutions.
- Ensure data integrity, quality, performance, and reliability across data processing pipelines.
- Write clean, maintainable, scalable, and efficient code following established coding standards and best practices.
- Perform data analysis and implement appropriate data validation and quality checks.
- Monitor, troubleshoot, and optimize performance issues across data workflows and pipelines.
- Work with relational databases and develop efficient SQL queries for data extraction and transformation.
- Participate in code reviews, testing, deployment, and continuous improvement of data engineering solutions.
- Use Git/version control and follow established software development and deployment practices.
Required Skills & Qualifications
- Bachelor’s or Master’s degree in Computer Science, Engineering, Information Technology, or a related field.
- Proven experience as a Databricks Developer, Data Engineer, or similar role.
- Strong hands-on expertise in Apache Spark and PySpark.
- Strong programming skills in Python; experience with Scala is an advantage.
- Strong proficiency in SQL and hands-on experience with relational databases.
- Practical experience developing and optimizing data pipelines and data processing applications.
- Familiarity with Git and version control systems.
- Strong understanding of data engineering concepts, data transformation, and data validation.
- Excellent analytical and problem-solving skills.
- Strong communication and collaboration skills, with the ability to work effectively with cross-functional teams.
Job Description – Data Engineer
Role: Data Engineer
Experience: 9+ Years
Location: Bangalore / Hyderabad
Notice Period: Immediate to 15 Days
Interview Process: 1st Round – Virtual | 2nd Round – F2F
Mandatory Skills
- Python
- PySpark
- SQL
- Azure Data Engineering
Job Description
We are looking for an experienced Azure Data Engineer with 9+ years of experience and strong hands-on expertise in Python, PySpark, SQL, and Azure Data Engineering.
Key Responsibilities
- Develop and maintain scalable data engineering solutions using Azure.
- Build and optimize data processing pipelines using PySpark and Python.
- Write complex SQL queries for data extraction and transformation.
- Work with Azure data services and cloud-based data platforms.
- Perform data processing, transformation, and integration.
- Troubleshoot data pipeline and production issues.
- Collaborate with technical and business teams to deliver data solutions.
Preferred: Immediate to 15 Days joiners.
ABOUT
The Persona Labs is building a new kind of social platform focused on something most social products do not explicitly optimize for: helping people become real friends.
We want to help people discover interesting people around them, find meaningful common ground, start low-pressure interactions, continue promising conversations, create shared experiences, and ultimately build real-life friendships.
DISCOVER → CURIOSITY → COMPATIBILITY → INTERACTION → UNDERSTAND → IRL EXPERIENCE → FRIENDSHIP
THE AI LAYER - COMPANION INTELLIGENCE
Alongside the platform, we are building a proactive personal AI companion that learns about the user and helps them navigate this journey through personalized recommendations, suggestions, reminders, conversations, and experiences.
THE OPPORTUNITY
We are looking for a Founding ML Engineer to build the intelligence layer of the platform from the ground up. This is a 0→1 Applied AI / ML role where you will work directly with the founder and Product Engineer to turn ambiguous problems around users, relationships, recommendations and personal intelligence into working systems.
You will be expected to:
Understand the problem → identify the signals → design the intelligence system → prototype → evaluate → deploy → learn → improve.
WHAT YOU WILL BUILD & OWN
USER INTELLIGENCE
User representations, behavioural models, interests, preferences, contextual signals, and evolving understanding of the user. MEMORY Short- and long-term memory, episodic/preference/relationship memory, retrieval, relevance and updating.
RECOMMENDATION & MATCHING
People discovery, compatibility, activity/experience recommendations, and personalized ranking.
INTENT & INTEREST
Infer what the user is trying to do and learn what they care about from behaviour, not only declared interests.
RANKING
Decide what should appear first across potentially thousands of relevant people, activities or experiences.
CONTENT INTELLIGENCE
Classification, toxicity, spam, policy signals, quality, relevance, and semantic understanding.
RELATIONSHIP INTELLIGENCE
Reciprocity, interaction health, shared interests, progression, declining engagement and shared activity.
NEXT-BEST-ACTION
Determine the most useful action now: show a person, suggest a question, recommend an activity, reconnect, or do nothing.
TRUST / SAFETY INTELLIGENCE
Fake-account signals, spam, abuse, behavioural anomalies, risky interactions and moderation assistance.
COMPANION INTELLIGENCE
Use signals and outputs to help the companion decide what to say, suggest, recommend or not do.
WHAT YOUR DAY-TO-DAY LOOKS LIKE
• Translate ambiguous product problems into ML/AI system designs.
• Build models and intelligence pipelines using behavioural, relational and contextual signals.
• Develop recommendation, matching and personalization systems.
• Design memory and retrieval systems that help the companion understand the user over time.
• Build and evaluate LLM-powered and agentic workflows.
• Decide when to use traditional ML, rules, retrieval, ranking or LLMs.
• Prototype quickly, test assumptions and iterate based on real user behaviour.
• Work closely with the founder and Product Engineer to turn intelligence into product experiences.
• Design APIs and production systems that bring ML/AI capabilities into the application.
• Build evaluation, monitoring and feedback loops so the intelligence improves over time.
WHO SHOULD APPLY
• Experience: 0–4 years’ experience, including exceptional fresh graduates. Strong 1–3 year engineers and experienced 3–4 year product builders are welcome.
• Strong foundations in ML, Python, statistics and software engineering.
• Evidence of Building: Experience with AI/ML projects, recommendation systems, LLM applications or personalization is highly valued.
• Strong evidence of building: Shipped projects, research, hackathons, internships, open source or startup work.
WHAT WE LOOK FOR
MACHINE LEARNING DEPTH
Can you understand the modelling problem underneath the application?
RECOMMENDATION & PERSONALIZATION
Can you reason about relevance, ranking, cold start and behavioural signals?
AI ENGINEERING
Can you turn LLMs and agents into reliable product capabilities rather than simple API wrappers?
USER INTELLIGENCE
Can you design systems that gradually understand a person from sparse and changing signals?
SYSTEMS THINKING
Can you move from a model to a production system with APIs, data, latency, cost and monitoring?
EVALUATION MINDSET
Can you determine whether the intelligence actually helped the user?
PRODUCT JUDGMENT
Can you decide what the system should do when there is no predefined answer?
SPEED OF EXECUTION
Can you move from idea → prototype → evaluation → production quickly and responsibly?
BUILD WITH US
You will join at a stage where many of the answers do not exist yet. You will not simply implement a model someone else selected; you will help decide how the product learns to understand people.
CAREERS:
Apply with your resume, GitHub, portfolio or shipped work.
https://forms.gle/12YpUSBY2Sqs5xjp8
www.thepersonalabs.com
Job Title: Senior AI/ML Engineer
Company: Timble Technologies Pvt. Ltd
Location: Gurugram (Hybrid)
Experience: 2 TO 5 Years
About Us
Timble Glance is a high-growth AI RegTech and B2B SaaS company catering to top-tier BFSI and enterprise clients. We build cutting-edge systems powering 30+ high-scale APIs for digital identity verification, fraud detection, document intelligence, and compliance automation.
Role Overview
We are looking for a hands-on Senior AI/ML Engineer to design, develop, and productionize high-throughput AI/ML and Generative AI systems. You will own the full lifecycle—from problem formulation and data pipelines to deep learning architectures, RAG systems, LLMOps, and model governance—delivering sub-second latency and high reliability across our enterprise products.
Key Responsibilities
· Model Architecture & Deployment: Design, train, and deploy production-scale ML/Deep Learning and GenAI systems (computer vision, document intelligence, OCR, NLP, fraud risk classification, and LLM applications).
· GenAI & LLM Solutions: Develop robust LLM workflows including prompt engineering, fine-tuning, RAG pipelines, semantic search, vector indexing (Pinecone/Milvus/Chroma), and safety guardrails.
· Pipelines & Engineering: Build performant feature extraction and data pipelines; write modular, vectorized, production-grade Python (NumPy, Pandas) and advanced SQL.
· MLOps & Monitoring: Establish end-to-end MLOps/LLMOps standards—model registries, CI/CD, experiment tracking, drift detection, A/B testing, latency optimization, and cost governance.
· Responsible AI & Security: Ensure model decisions comply with enterprise data security, privacy standards, and auditability required by the BFSI sector.
· Collaboration & Ownership: Translate complex business requirements into technical roadmaps, conduct rigorous code reviews, and mentor junior engineers.
Required Qualifications & Skills
· Education: B.Tech / M.Tech in Computer Science, AI/ML, Mathematics, or a related field—Tier-1 institutes (IIT, IIIT, NIT) strongly preferred.
· Experience: 2+ years of hands-on experience developing, deploying, and maintaining ML/Deep Learning or GenAI models in production environments.
· GenAI & NLP Stack: Hands-on experience with LLMs, embeddings, RAG architectures, and frameworks such as LangChain, LlamaIndex, or Hugging Face.
· Deep Learning Frameworks: Strong proficiency in PyTorch or TensorFlow, with deep knowledge of transformer architectures and modern NLP/CV models.
· Software & Data Engineering: Expert-level Python skills (pytest, Git, OOP, asynchronous programming), solid SQL proficiency, and familiarity with data workflows.
· Deployment & Cloud: Practical exposure to cloud platforms (AWS/GCP), containerization (Docker), API frameworks (FastAPI/Flask), and basic orchestration (Kubernetes).
Preferred Qualifications
· Prior domain experience in Fintech, RegTech, Identity Verification (KYC/AML), Fraud Intelligence, or B2B SaaS.
· Experience optimizing models for low latency and inference cost (e.g., ONNX, TensorRT, model quantization).
· Familiarity with workflow orchestrators such as Airflow, Prefect, or Kubeflow.
Experience: 0–1 Year / Freshers
Location: Remote
Employment Type: Full-Time
About the Role
We are looking for a Junior Software Engineer – AI/ML with hands-on academic, internship, or personal project experience in Core AI/ML.
Key Areas We’re Looking For
- Core AI/ML
- Trading / Finance
- CCTV / Video Analytics
- Face Recognition
- OMR / OCR
Required Skills
- Python and basic Machine Learning concepts
- Experience with AI/ML projects
- Knowledge of OpenCV, Scikit-learn, PyTorch, or TensorFlow
- Basic understanding of model training, evaluation, and data preprocessing
- Git/GitHub
Candidate Profile
- Freshers or candidates with 0–1 year experience
- Practical AI/ML projects preferred
- Should be able to clearly explain their project, model/algorithm, dataset, and individual contribution
Data Science Engineer – Python, SQL, Statistics & Machine Learning
Company: Talview
Experience: 3–5 years
Location: Bengaluru, Karnataka
Work Mode: Work from Office, with some flexibility
Work Week: 5 days
About Talview
Talview builds AI-powered hiring and assessment solutions for enterprise organisations. Our products support candidate screening, interview scheduling and online exam proctoring, helping teams improve efficiency and make better-informed decisions.
Role Overview
We are looking for a Data Science Engineer with strong hands-on experience in Python, SQL, statistics and classical machine learning, along with experience working on GenAI and Large Language Models (LLMs).
You will work across data processing, statistical analysis, experimentation, model development, evaluation and production AI/ML workflows. You will collaborate with Engineering and Product teams to translate business problems into measurable data science solutions.
This role requires practical experience in classical ML and statistics, beyond working only with LLM APIs or prompt engineering.
Roles and Responsibilities
- Develop complex SQL queries for data extraction, transformation, analysis and validation.
- Use Python for data processing, exploratory data analysis, automation and reusable experimentation utilities.
- Apply statistical analysis, hypothesis testing and experimental design to evaluate business and product outcomes.
- Develop and evaluate machine learning models using appropriate metrics and clearly defined success criteria.
- Build LLM workflows involving prompting, structured outputs and comparative evaluation of models and configurations.
- Create evaluation datasets, benchmarks, sampling strategies and ground-truth validation approaches.
- Perform error analysis and root-cause analysis to identify model failures, anomalies and performance degradation.
- Analyse production data and troubleshoot data, model and pipeline issues.
- Integrate data from APIs, databases and other structured and unstructured sources.
- Collaborate with Engineering and Product teams on ML pipelines, evaluation frameworks and inference workflows.
- Research and test techniques to improve AI/ML system performance.
Required Skills and Experience
- 3–5 years of relevant experience in Data Science, Machine Learning, AI or a related field.
- Strong hands-on Python programming skills.
- Strong SQL skills for complex querying, data transformation and analysis.
- Solid understanding of statistics, hypothesis testing, experiment design and performance measurement.
- Practical experience developing and evaluating classical machine learning models.
- Experience with LLMs, prompting, structured outputs and evaluation.
- Experience defining evaluation metrics, benchmarks and error-analysis approaches.
- Ability to work with APIs, databases and structured and unstructured datasets.
- Strong analytical and problem-solving skills.
- Ability to explain technical decisions, interpret results and communicate findings to stakeholders.
Preferred Skills
- Experience designing end-to-end ML or LLM workflows.
- Experience with dataset creation, sampling, annotation and ground-truth validation.
- Experience analysing production AI/ML systems and debugging model or pipeline issues.
- Experience building reusable experimentation and evaluation frameworks.
Key Skills
Python, SQL, Data Science, Statistics, Machine Learning, Classical ML, Hypothesis Testing, Experimental Design, Model Evaluation, Exploratory Data Analysis, GenAI, Large Language Models, LLM Evaluation, Error Analysis
- Bachelor’s degree in computer science, Data Science, Information Systems, or a related field
- 8-10 years of experience in DevOps, MLOps, Data Engineering, Software Engineering or Site Reliability Engineering
- Strong understanding of cloud infrastructure and experience working with at least one major cloud provider, preferably Azure
- Proficiency in at least one objected-oriented programming language, preferably python with hands-on experience in ml frameworks like TensorFlow, PyTorch or Scikit-learn
About the Role
We’re building the next generation of AI-powered business software, and we’re looking for people who want to shape that future with us. With Lumen, we’re reimagining how users interact with CRM — moving beyond screens, menus and dashboards to an intelligent interface where users can simply ask AI to take actions, retrieve knowledge, generate insights and get work done. With Agent Studio, we’re enabling businesses to build, test and deploy their own AI agents for real-world workflows. And with Invorto, we’re bringing AI to voice, allowing businesses to create intelligent voice agents tailored to their customer and operational use cases.
What makes this especially exciting is the stage and scale of the opportunity. You’ll get to work on genuinely hard problems across LLMs, agents, reasoning, orchestration, voice AI, evaluation, reliability and enterprise security — not as isolated experiments, but as products used in real business workflows. You’ll have the opportunity to build zero-to-one, own meaningful parts of the product end-to-end, work closely with customers, experiment rapidly, and see your work reach production at scale.
Why join now? Because the playbook for enterprise AI is still being written. You won’t just be implementing someone else’s roadmap — you’ll help define the product, architecture and experiences that become that playbook. Expect high ownership, fast iteration, hard technical and product problems, direct customer impact, and the chance to build AI systems that have to work reliably in the real world — not just in a demo.
About the Role
We are looking for a Senior AI/ML Backend Engineer to help build the core intelligence layer powering Lumen and Agent Studio. You will design and ship production-grade backend systems that integrate LLMs into real agentic workflows — taking actions, retrieving knowledge and generating insights inside a live CRM product used by real businesses. This is a hands-on, build-focused role with direct ownership of systems that ship to production.
What You’ll Do
- Design, build and scale backend services in Python that power LLM-driven and agentic features within Lumen and Agent Studio.
- Build and productionize agentic AI systems — including planning, tool use, orchestration, memory and multi-step task execution.
- Integrate LLMs into core product workflows, focusing on reliability, latency, cost and correctness at production scale.
- Build robust APIs and services that connect AI agents with CRM data, business logic and third-party systems.
- Own evaluation, testing and monitoring for AI features to ensure they behave reliably in real-world, not just demo, conditions.
- Collaborate closely with product, design and other engineers to take features from zero to one and iterate rapidly based on real usage and customer feedback.
- Work directly with customers and customer-facing teams to understand real workflows, debug issues and translate feedback into product and engineering decisions.
What We’re Looking For
- 2–4 years of professional backend engineering experience, with strong hands-on Python skills.
- Design and build LLM-powered agentic systems using frameworks such as LangChain, LlamaIndex, AutoGen, or CrewAI to automate complex, multi-step workflows.
- Should be hands-on with traditional Machine learning frameworks like Pytorch, Scikit-learn
- Solid understanding of API design, backend architecture, databases and distributed systems fundamentals.
- Familiarity with LLM orchestration concepts — prompting, tool/function calling, RAG, agent frameworks, evaluation and guardrails.
- Comfort working in a fast-paced, ambiguous, zero-to-one environment where you’ll be defining as much as building.
- Strong communication skills — this is a customer-facing role, and you will be expected to clearly articulate technical concepts, decisions and trade-offs to both technical and non-technical stakeholders, including customers.
Good to Have
- Experience with enterprise security, reliability or observability practices for AI systems.
- Prior experience working on CRM, SaaS or other enterprise business software.
- Exposure to voice AI or real-time systems.














