Data Engineer

The Impact you will create on the Job

Understand and handle deploying, troubleshooting issues with Compute, Networking, Storage, Database services on AWS & Azure.
IT experience in a team handling the cloud, infrastructure and Linux, Windows operating systems.
Working on  different services in AWS & Azure Cloud Platform
In depth knowledge of a wide range of AWS & Azure services in Compute, Storage, Networking, Infrastructure as a code, Serverless computing, IAM, CI/CD pipelines
Possess a thorough understanding of Internet based technologies (DNS, Security, IP Routing, SSH, FTP, HTTP/HTTPS etc.)

ABOUT Company

We are changing the way cataloging is done across the Globe. Our vision is to empower the smallest of sellers, situated in the farthest of corners, to create superior product images and videos, without the need for any external professional help. Imagine 30M+ merchants shooting Product Images or Videos using their Smartphones, and then choosing Filters for Amazon, Asos, Airbnb, Doordash, etc to instantly compose High-Quality "tuned-in" product visuals, instantly. They have built the world’s leading image editing AI software, to capture and process beautiful product images for online selling. We are also fortunate and proud to be backed by the biggest names in the investment community including the likes of Accel Partners, Angellist and prominent Founders and Internet company operators, who believe that there is an intelligent and efficient way of doing Digital Production than how the world operates currently.

ABOUT THE ROLE

We are looking for builders of the 1st order. You should get a rush from creating things from scratch and take pleasure in watching users try to tear them apart through sheer volume and strange, unthinkable use cases. And when it breaks, you are to — make everything smooth, secure, and stronger than ever! If you inhale resilience and exhale code, apply now!

You will work closely with founders to build features, tools, and scalable architecture As with any startup, responsibilities will vary frequently. You’ll wear multiple hats, and work across many different technologies, might talk to clients directly, and have an active say in the direction of our product. We want someone who is passionate about this type of environment!

JOB RESPONSIBILITIES

• Design and build applications for the iOS and Android platforms
• Ability to lead a team of engineers as they execute on building new features for IOS and Android platforms
• Ensure the performance, quality, and responsiveness of applications
• Collaborate with a team to define, design, and ship new features
• Identify and correct bottlenecks and fix bugs
• Help maintain code quality, organization, and automation
• Work proactively in a fast-paced dynamic environment
• Provide work estimates and deliver projects on schedule
• Owns success – Takes responsibility for successful delivery of the solutions.

JOB REQUIREMENTS

• Minimum of a bachelor's degree in engineering or relevant field and Tier 1 college
• Overall 6-10 yrs exp with Min 4 years relevant in iOS, Android, Swift, Kotlin and Objective C
• Strong understanding of Hybrid mobile skills such as Ionic, Cordova, PWAs, Flutter, ReactJS and React Native , Cordova or Capacitor
• Good understanding on native mobile skills include iOS, Android, Swift, Kotlin and Objective C.
• Good to have knowledge JS frameworks such as Angular
• Good hands-on experience on various design and architecture aspects - MVP, MVVM etc.
• Good knowledge of writing unit tests for mobile
• Strong knowledge of mobile app performance, using various tools and Android Studio IDE
• Strong background in Agile and working closely with product management
• Should be able to conduct scrum meetings and ensure team is not blocked
• Leadership skills necessary to manage and develop a team
• Organizational competencies and project management skills to keep projects, processes, and the entire engineering team on track
• Self-motivated attitude with the ability to multitask and thrive in a timeline-driven environment
• Interpersonal communication skills with expertise in distilling complicated topics to a broader audience

Skills

• Have published at least one original React JS Application.
• Experience with third-party libraries and APIs
• Knowledge of REACT tools including React.js, Webpack, Enzyme, Redux, and Flux.

Roles 

Should be able to single-handedly build performant mobile apps on the React JS platform. You will be responsible for architecting and building these applications, as well as coordinating with the teams responsible for other layers of the product infrastructure. Building a product is a highly collaborative effort, and as such, a strong team player with a commitment to perfection is required.

Responsibilities 

• Build pixel-perfect, buttery smooth UIs across web platforms.
• Leverage APIs for deep integrations with web platforms.
• Diagnose and fix bugs and performance bottlenecks for performance that feels native.
• Writing application interface codes using JavaScript following react.js workflows.
• Maintain code and write automated tests to ensure the product is of the highest quality.
• Developing and implementing front-end architecture to support user interface concepts.
• Monitoring and improving front-end performance.

• Carry out analysis, design, development, and delivery of custom-built web parts, application pages, user controls, web services, master pages, application wizards, dashboards, and reports.
• Develop custom SharePoint farm solutions in Visual Studio using C# to address business needs.
• Manage SharePoint services and sites hosted in SharePoint Online.
• Ensure SharePoint solutions deployed is compliant with security requirements
• Experience in designing and delivering SharePoint forms, workflows (including complex workflow), customized sites, search solutions and web parts and aid their implementation. Build SharePoint workflows using Microsoft Flow and Power Automate connectors. Knowledge of Nintex workflow will be a plus.
• Extending SharePoint functionality with forms, web parts, and application technologies
• Manage Technical SharePoint system documentation (create new documentation, update/maintain existing documentation)
• Train and support staff in their daily usage of SharePoint
• Provide end-user support for SharePoint issues.
• Work with Microsoft Support when required to solve bugs, issues reported at work.
• Monitor and analyze SharePoint server and application performance using SharePoint Admin tools, PowerShell, and third-party tools.
• Assist with migration of on-premise SharePoint applications to SharePoint Online
• Assist with migration of custom workflow from on-premise SharePoint to SharePoint Online
• Work with IT leadership to ensure SharePoint governance and standards are followed.
• Must be motivated, independent, and self-sufficient. Able to receive an assigned task and see it through to completion.

Required skills:

• B.E, BCA
• Solid grasp of object-oriented development and design principles.
• 4+ years of hands-on experience developing SharePoint solutions with Visual Studio using C# and SharePoint object model.
• 4+ years of experience, as a .NET Developer, in building, debugging and maintaining mission-critical enterprise applications.
• Demonstrated ability to translate business requirements and processes into effective SharePoint and .NET solutions.
• Experience in professional standards-based web development using ASP.NET, C#, MVC, .Net Frameworks, HTML, CSS, JavaScript, jQuery, web services, Rest API
• Experience designing and consuming Web Services, experience with XML and XSLT.
• Strong SQL development skills, experience with SQL Server. Experience developing data access layer components using ADO.NET or Enterprise Library.
• Should have working knowledge on SharePoint Framework (SPFx)
• Should have working knowledge on SharePoint Add-in Model (Provider and SharePoint hosted add-ins)
• Experience modifying SharePoint UI, including master pages, page layouts and CSS
• In-depth knowledge and understanding of SharePoint Online and on-premise SharePoint
• Knowledge of SharePoint list, library Permissions, Permission Inheritance is a must
• In-Depth knowledge of SharePoint list, library views, views customization and web parts
• Familiar with Business process management (e.g. workflow, electronic forms)
• Experience with UI Flows, Business Process Flows is a must
• Experience in Document Management (e.g. custom content types, policies, metadata)
• OneDrive for Business, SharePoint database usage (on premise), SharePoint Architecture, SharePoint resource management, and permissions management
• Deployment of custom developed SharePoint sites and workflows
• Working knowledge of Active Directory and IIS management and configuration.
• Excellent problem solving and coding/debugging/rapid prototyping skills.

Key Job Responsibilities:

• Expertise in handling out bound sales.
• Ability to communicate clearly with customers. 
• Identify potential customers to sell Taxmann’s products. Demonstrate them Products and Services.   Close sales deals and maintaining good customer rapport.
• Schedule feedback activities with existing clients to make sure they are satisfied and request referrals. Interact with customers to Cross sell products
• Follow and achieve sales goals on a monthly, quarterly and yearly basis
• CRM Operations is mandatory wherein one has to maintain customer’s record and the activities done for one single customer
• Excellent Customer service skills.
• Attend trainings to stay up to date with the specifications of new products and service offerings.

Data analyst responsibilities include conducting full lifecycle analysis to include requirements, activities and design. Data analysts will develop analysis and reporting capabilities. They will also monitor performance and quality control plans to identify improvements.

• Interpret data, analyze results using statistical techniques and provide ongoing reports
• Develop and implement databases, data collection systems, data analytics and other strategies that optimize statistical efficiency and quality
• Acquire data from primary or secondary data sources and maintain databases/data systems
• Identify, analyze, and interpret trends or patterns in complex data sets
• Filter and “clean” data by reviewing computer reports, printouts, and performance indicators to locate and correct code problems
• Work with management to prioritize business and information needs
• Locate and define new process improvement opportunities
  
  

  Requirements

  • Proven working experience as a Data Analyst or Business Data Analyst
  • https://resources.workable.com/data-scientist-analysis-interview-questions">Technical expertise regarding data models, database design development, data mining and segmentation techniques
  • Strong knowledge of and experience with reporting packages (Business Objects etc), databases (SQL etc), programming (XML, Javascript, or ETL frameworks)
  • Knowledge of statistics and experience using statistical packages for analyzing datasets (Excel, SPSS, SAS etc)
  • Strong https://resources.workable.com/analytical-skills-interview-questions">analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
  • Adept at queries, report writing and presenting findings
  • BS in Mathematics, Economics, Computer Science, Information Management or Statistics

We at Zoop.one are looking for a technically savvy Customer Success executive who possesses a strong drive for results.

Duties for the Customer Success Executive will include a broad range of tasks such as maintaining ongoing customer relationships and networking, implementing success programs, contributing to sales, onboarding and training clients, and minimizing churn. You should also be able to provide insights on client-to-business interactions, improve customer experience through product support, and handle customer complaints and requests. You should be able to contribute to creating and maintaining good customer relationships and ensuring smooth onboarding.

Job Role:
Develop and manage client portfolios.
Sustain business growth and profitability by maximizing value.
Analyse customer data to improve customer experience.
Hold product demonstrations for customers.
Improve onboarding processes.
Mediate between clients and the organization.
Handle and resolve customer requests and complaints.
Minimize customer churn.
Aid in product design and product development.
Operate as the lead point of contact for all matters specific to our customers
Support and coordinate with the tech team to ensure seamless delivery to clients

What you’ll do:

Own the product knowledge base
Map customer journey and identify improvements at every stage
Maintain healthy customer engagement levels by identifying low utilization and providing solutions to further drive customer success
Develop a trusted advisor relationship with key customer stakeholders
Be the product champion, interpret customer insights to drive change in product and act as a voice of the customer to the Product team
Manage the Customer Success strategy for tracking and reporting on client health and reducing Customer Churn
Create and perform Monthly/Quarterly Business Reviews for ensuring customer retention and expansion - effectively delivering results to key stakeholders
Raise open issues with cross-functional teams and take ownership of resolving the issues in a timely manner
Constantly work towards providing innovative strategies for delivering customer delight
Engage with clients to understand the nuances of their work processes and the resulting needs and pain points.

Tools and Skills Required

Must Have:

Highly organized and able to multi-task.

Communication skills
Self-driven and proactive nature.
Excellent communication and interpersonal skills.
Experience in SAAS based product, CRM or ERP.
Knowledge of customer success processes.
Experience in document creation.
Patient and active listener.
Passion for service.

Have high proficiency in Microsoft Office (Excel, Word, PowerPoint)

Good to Have:
You should be passionate about engaging customers and expanding their use cases through our product
You have strong problem-solving skills and are great at finding creative solutions and workarounds when needed
You have good data analysis and data-driven decision-making skills
Strong project management skills

Experience:
3+ years proven track record in an enterprise account management role (Customer Success, Relationship Manager, etc.)

Strong Technical Background.

What’s attractive about us?
We offer a suite of memberships and subscriptions to spice up your lifestyle. We believe in practicing an ultimate work life balance and satisfaction. Working hard doesn’t mean clocking in extra hours, it means having a zeal to contribute the best of your talents. Our people culture helps us inculcate measures and benefits which help you feel confident and happy each day. Whether you’d like to skill up, go off the grid, attend your favourite events or be an epitome of fitness. We have you covered round and about.

• Health Memberships 
• Sports Subscriptions 
• Entertainment Subscriptions 
• Key Conferences and Event Passes
• Learning Stipend 
• Team Lunches and Parties 
• Travel Reimbursements 
• ESOPs 

That’s what we think would bloom up your personal life, as a gesture for helping us with your talents.
Join us to be a part of our Exciting journey to Build one Digital Identity Platform!!!