Data Engineer

Job Title: Product Lead or Tech Lead (AI & Infrastructure)

Location- Delhi

Job type: Full time, On site

About Us: TIMBLE is leading Authentication Company, delivering cutting edge technology and alternate data analysis for Identity management, Onboarding & Verification and Business Intelligence. We provide solutions across three verticals

1. BFSI Solutions

2. KYC and background check Solutions

3. AI Solutions

Role Overview-You will be the architectural backbone of Timble’s AI engine. This role requires a strong backend & systems mindset with exposure to AI/ML systems—balancing the development of high-accuracy fraud detection models with the scalable infrastructure required to run them.

Key Responsibilities

·      Engineering Leadership: Lead the development of our core AI products, including Bank Statement Analyzers, Face Match technology, and Electronic Residence Physical Verification (ERPV).

·      AI/ML Architecture: Design and deploy AI/ML-driven systems for document intelligence, fraud detection, and automation to enhance real-time intelligence.

·      Delivery Ownership: Take end-to-end ownership of features and ensure timely delivery in high-stakes production environments.

·      System Design & Scalability: Design and optimize high-throughput, low-latency API systems capable of handling real-world production loads across our 30+ high-quality APIs.

·      Hands-on Contribution: Remain hands-on with code when required, especially for critical modules, core architecture decisions, and troubleshooting.

·      Practical AI Application: Work on integrating and scaling AI/ML components in production. You must have the ability to apply complex AI solutions to solve real-world business problems.

·      Technical Strategy & InfoSec: Oversee Information Security protocols to protect proprietary financial data. Lead IP-related technical work, including patent-pending research for our authentication engines.

·      Mentorship: Act as the technical North Star for SDE-1 and SDE-2 engineers, instilling a culture of clean code, scalability, and cloud economics.

What We’re Looking For

·      Technical Expertise: Strong backend engineering expertise (Python or similar), with experience in building and maintaining scalable systems. Exposure to ML frameworks (TensorFlow/PyTorch) is a plus.

·      Domain Knowledge: Previous experience in Fintech, Cybersecurity, or BFSI tech stacks is highly preferred.

·      Infrastructure Skills: Solid experience with cloud infrastructure (AWS/GCP/Azure) and maintaining high availability.

·      Vision: The ability to translate complex fraud patterns into automated, executable code and a passion for "efficiency by design."

Learn more about us at: https://timbleglance.com

Job Description

Position: Senior HR Executive - People Experience

Department: Human Resources

Location: Connect and Heal (CNH) Bangalore

About Connect and Heal (CNH)

At CNH, we strive to create a healthy and engaging workplace by ensuring that employees experience a seamless journey, from onboarding to daily operations. We value people-centric practices that prioritize collaboration, innovation, and care.

Position Summary

The Senior HR Executive - People Experience will play a pivotal role in delivering exceptional employee experiences across onboarding, recruitment, engagement, and HRMS management. This role requires a proactive individual who can work collaboratively to ensure processes are efficient, compliant, and aligned with CNH’s core values.

Key Responsibilities

1. Onboarding

• Coordinate with hiring managers and cross-functional teams to deliver induction programs.
• Facilitate documentation, verification, and orientation sessions for new employees.
• Ensure compliance with company policies and regulatory requirements during onboarding.

2. Recruitment

• Manage recruitment processes, including job posting, sourcing, screening, scheduling interviews, and offer rollouts.
• Partner with department heads to understand staffing requirements and create effective hiring strategies.
• Maintain a talent pipeline by leveraging social media platforms, job portals, and referral programs.
• Conduct pre-employment checks and reference verifications to ensure quality hiring.

3. Employee Engagement

• Design and implement programs that enhance employee satisfaction, well-being, and retention.
• Plan and execute initiatives such as town halls, team-building activities, and feedback surveys.
• Act as a point of contact for employee queries and provide resolution to concerns in a timely manner.
• Analyze engagement metrics to recommend and implement improvements.

4. HRMS Management

• Oversee the maintenance and accuracy of employee data in the HRMS system.
• Ensure data security and compliance with data protection regulations.

Skills and Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• 1-4 years of experience in HR functions, including onboarding, recruitment, employee engagement, and HRMS.
• Proficient in HRMS tools, Microsoft Office Suite.
• Strong interpersonal and communication skills.
• Ability to handle sensitive information with confidentiality and professionalism.
• Detail-oriented, with strong organizational and multitasking capabilities.

Why Join CNH?

• Be part of a fast-growing organization that prioritizes employee health and well-being.
• Collaborative and inclusive work culture.
• Opportunities for professional growth and development.

About the Role: Sales operations is a vital function within an organization that focuses on optimizing and improving the effectiveness of sales processes. Operating behind the scenes, sales operations professionals play a crucial role in supporting the sales team and driving revenue growth.

Responsibilities:

·      Optimize sales processes and workflows for maximum efficiency.

·      Oversee the implementation and maintenance of Customer Relationship Management (CRM) system.

·      Analyze sales data and prepare reports to provide insights and recommendations.

·      Forecast sales and set goals for the team

Requirements:

·      Excellent communication and collaboration skills

·      Problem-solving and critical thinking abilities.

·      Knowledge of market trends and competitive landscape.

• · Detail-oriented with exceptional organizational skills

The role is about 70% support (aka reactive > keeping the customer happy) and 30% success (aka pro-active > helping the customer get success with LimeCall to stick and love us).

On the SUPPORT side, you’ll be doing things like… (80% of your day)

• Helping customers and potential customers on LIVE Chat (we use Intercom)
• Figuring out the “problem” the customer is having with our software. ("My text didn’t get sent, what happened?")
• Manage customer success pipeline (we use Hubspot)
• Relaying bugs to our development team to get taken care of (we use Jira)
• Creating user stories around customers wants, needs, issues (Asana)
• Using Stripe to process payments, refunds, and all things billing
• Create systems for tracking bugs, feature requests, and better ways to improve our support process and channel
• Create, edit, and continuously update our knowledge-base so our customers don’t have to bother you on how to do the simple things.
• Create videos and animated gif's that show people how to DO things (people love walk-throughs)

On the SUCCESS side, here are some things that you’ll be doing… (30% of your day)

• Host group & 1-on-1 demo’s, webinars, and training with leads and customers weekly and monthly
• Create surveys and google forms to gain feedback from current customers
• Reach out to “likely to churn” customers to help them get value from Salesmsg
• Engage with canceling customers and design a system for tracking for later followup.
• Speak with customers on the phone, text message, live chat, email, and other channels to help them with whatever questions they have.
• Onboard new customers