Machine Learning Developer

Job Title: Customer Success Associate (International Process)

Location: Gurugram, Haryana

Work Mode: Work from Office

About the Role:

We are seeking passionate and customer-focused professionals to join our international support team. If you have excellent communication skills, a problem-solving mindset, and prior experience in customer service—especially within international or healthcare domains—this opportunity is for you.

As a Customer Success Associate, you will be responsible for managing and resolving customer queries efficiently while ensuring an exceptional service experience.

Key Requirements:

• Excellent English communication skills (C1 level – mandatory)
• Education: Graduates and Undergraduates both are eligible
• Minimum 1 year of experience in International Customer Support (Healthcare background preferred)
• Salary: Up to ₹35,000 CTC (₹30,517 in-hand)
• 5 Days Working with 2 rotational week-offs
• Rotational Shifts (24/7 environment)
• Two-way cab facility available (for hiring zone only)

Roles & Responsibilities:

• Handle inbound and outbound calls, chats, or emails from international customers.
• Provide prompt, accurate, and empathetic assistance for customer queries or concerns.
• Analyze customer issues and ensure first-contact resolution wherever possible.
• Escalate unresolved or complex issues to higher support tiers when necessary.
• Maintain detailed and accurate documentation of all customer interactions.
• Ensure adherence to process guidelines, SLAs, and quality parameters.
• Collaborate with internal teams to improve overall customer experience.
• Stay updated on product knowledge, policies, and procedures.
• Demonstrate a positive attitude and maintain professionalism under pressure.

Why Join Us:

• Competitive salary with performance-based growth opportunities
• Exposure to global customer experience standards
• Supportive work culture with professional development programs

Location: Remote (India preferred) | Hybrid for strategic collaboration

Experience: 2-5 years (Exceptional execution and ownership matter more than years.)

Stage: Founder's Office | Early-Stage AI Startup

We're Looking for a Growth Operator, Not Just a Marketer.

We're building AI-native software products and scaling them globally.

As we begin finding product-market fit, our biggest challenge shifts from building products to building repeatable growth.

That's why we're looking for a Founding Growth Associate—someone who combines growth marketing, sales operations, partnerships, analytics, and founder-level execution.

You'll work directly with the founders to help turn strategy into measurable business outcomes.

Think of this role as a Mini Chief Growth Officer + Revenue Operations Lead + Founder Associate.

Your Mission

Help the founders scale what works.

Your role is to identify growth opportunities, build repeatable systems, improve sales efficiency, and ensure the founders spend their time on the highest-impact activities.

You won't own just one function—you'll help connect marketing, sales, partnerships, and operations into a single growth engine.

What You'll Own

Growth & Demand Generation

• Research and identify ideal customer profiles (ICPs).
• Build outbound lead generation campaigns.
• Support inbound lead qualification.
• Execute LinkedIn, email, and community outreach.
• Identify new customer acquisition opportunities.
• Experiment with new growth channels.

CRM & Sales Operations

• Manage and maintain CRM hygiene.
• Track leads throughout the sales pipeline.
• Automate repetitive sales workflows.
• Prepare proposals, follow-ups, and sales materials.
• Build dashboards for pipeline health and revenue tracking.
• Ensure no qualified opportunity is lost.

Partnerships & Business Development

• Identify strategic partners and channel opportunities.
• Build relationships with agencies, technology partners, and communities.
• Coordinate partnership outreach and follow-ups.
• Support founders during business development conversations.
• Maintain partnership pipelines and documentation.

Content & Marketing

• Repurpose founder insights into blogs, newsletters, and social content.
• Coordinate product launch announcements.
• Support webinars, demos, and events.
• Improve website content and messaging.
• Use AI tools to accelerate content production while maintaining quality.

Marketing Automation

• Build and optimize marketing workflows.
• Manage email campaigns and lead nurturing.
• Automate repetitive marketing and sales tasks.
• Integrate AI into growth operations wherever possible.

Analytics & Reporting

• Track key business metrics.
• Build weekly and monthly growth dashboards.
• Measure campaign performance and ROI.
• Identify bottlenecks across the customer journey.
• Recommend improvements using data rather than assumptions.

What You'll Help Build

You'll contribute to creating:

• Repeatable customer acquisition systems
• Sales playbooks
• Partnership programs
• Founder branding initiatives
• AI-assisted marketing workflows
• CRM and RevOps processes
• Growth dashboards
• Scalable go-to-market systems

Skills We're Looking For

Growth & Marketing

• Lead generation
• Outbound prospecting
• Email marketing
• LinkedIn outreach
• Content marketing
• Community building
• Growth experimentation

Sales Operations

• CRM management
• Pipeline management
• Proposal coordination
• Sales process optimization
• Revenue operations
• Workflow automation

Analytics

• KPI tracking
• Dashboard creation
• Funnel analysis
• Campaign reporting
• Spreadsheet proficiency
• Data-driven decision making

AI & Automation

Experience with AI-powered productivity tools is a plus, including:

• ChatGPT
• Claude
• Gemini
• Marketing automation platforms
• CRM automation
• AI research tools
• No-code/low-code automation tools

What Makes You a Great Fit

We're looking for someone who:

• Thinks like an owner, not a task executor.
• Loves solving business problems with systems and automation.
• Is comfortable working across multiple functions.
• Learns quickly and adapts to changing priorities.
• Is highly organized and detail-oriented.
• Communicates clearly with customers, partners, and internal teams.
• Uses data to guide decisions.
• Enjoys working directly with founders.
• Is excited about building an AI-native company from the ground up.

What Success Looks Like

Within your first year, you will have:

• Built a predictable lead generation process.
• Improved CRM accuracy and pipeline visibility.
• Established strategic partnerships that generate opportunities.
• Created dashboards that guide founder decision-making.
• Automated repetitive growth and sales workflows.
• Increased marketing and sales efficiency.
• Freed founders to spend more time on customers, strategy, and product innovation.

Our Growth Principles

We believe:

• Distribution is as important as product.
• Systems outperform heroics.
• Data should drive decisions.
• Automation should eliminate repetitive work.
• Founders should spend their time where they create the most leverage.
• Every experiment should produce learning.
• Sustainable growth comes from delivering real customer value.

What You'll Learn

Working with us means you'll gain experience in:

• AI-native go-to-market strategy
• Revenue operations
• Growth marketing
• Business development
• Founder operations
• Startup execution
• Product launches
• Building scalable growth systems from zero to one

Compensation

• Competitive salary based on experience.
• Performance-based incentives.
• Opportunity for ESOPs/equity for exceptional long-term contributors.
• Direct mentorship from founders.
• Significant ownership and autonomy.

Who Should Apply

This role is ideal for someone who wants to become:

• A Chief Growth Officer
• A Revenue Operations Leader
• A Startup Generalist
• A Founder Associate
• A Business Operator
• A Startup Founder

If you're looking for a narrowly defined marketing or sales role, this position may not be the right fit.

If you're excited to work alongside founders, build scalable growth systems, combine AI with business execution, and help shape the future of an AI-native company, we'd love to meet you.

We're not hiring someone to execute campaigns—we're looking for a founding teammate who can help build the growth engine that turns a great product into a great business.

We are looking for an entry level developer to join our team. You must have delivered at least 2 projects either as a part of self training, internships or industry experience.

Required Skills (more the better):

• Native iOS Application Development with Swift, understanding of Objective C, iOS SDK, Xcode, Cocoa Layer, Media Layer, Core Service Layer, Core OS Layer, iOS Frameworks, iOS Developer Tools, iOS programming, iOS Human Interface
• Hybrid mobile application development using Flutter will be an added advantage
• Deployment/ publish in Apple App Store
• Understanding of design patterns like MVC

Additional Skills:

• Versioning tools such as Git, Bit Bucket, and concepts like branching
• DevOps: Knowledge of operating systems, hosting and deployment on cloud platforms like Amazon Web Services, Google Cloud, Azure etc will be added advantage

Responsibilities will include:

• Developing applications for iPhone and iPad
• Reviewing new releases, SDKs, updates in the mobile space
• Writing clean, well-designed code
• Debugging code and fixing bugs
• Ensuring code quality and security by following industry standards
• Managing code repositories and deploying builds
• Contributing to all phases of the development lifecycle
• Participating in team meetings and client meetings/ calls
• Learning new technologies

Why should I join Big Rattle?

Big Rattle Technologies specializes into development of Mobile and Web applications. Our clients include Fortune 5000 companies. Over the past 9 years, we have delivered multiple projects for clients from various industries like FMCG, Restaurants, Banking and Finance, Automobiles, Ecommerce, Television and Broadcast Agencies.

You will have an opportunity to get end-to-end exposure in software design and development of products, web applications and mobile applications. You will also have opportunities to participate in the decision-making process and take leadership roles as you grow in the organisation.

The company offers benefits like

• Healthcare coverage (including Covid-19 vaccination reimbursement)
• Technical certification fee reimbursements
• Technical training fee reimbursements
• 5-day work week
• Flexible working hours
• Hybrid working

Position: Business Development Executive

Company: Enpointe.io

Location: Mumbai

Employment Type: Full-time

About Enpointe.io:

Enpointe.io is a technology-driven company delivering cutting-edge web and digital solutions tailored to solve real business challenges. Our team blends creativity, strategy, and innovation to empower clients with impactful results. As part of our growth journey, we are seeking a highly motivated Business Development Executive to drive revenue, forge partnerships, and shape our business growth strategy.

Position Overview:

We are looking for a dynamic Business Development Executive with 1 to 3 years of experience in IT services, SaaS, or digital products. The ideal candidate will be responsible for end-to-end sales — from lead generation and prospecting to closing deals and post-sale account management. You will play a key role in identifying new business opportunities, nurturing client relationships, and representing Enpointe.io’s value in the market.

Key Responsibilities:

• Identify, qualify, and pursue new business leads across target industries and regions.
• Own the end-to-end sales cycle — lead generation, pitching, proposal development, negotiation, and closure.
• Understand client needs and tailor solutions that align with Enpointe’s offerings.
• Build and maintain strong relationships with new and existing clients.
• Collaborate with internal teams (marketing, design, tech) to deliver customized proposals and client communications.
• Achieve revenue targets through strategic sales planning and effective funnel management.
• Conduct regular market research and competitive analysis to identify new trends and growth opportunities.
• Represent the company at networking events, industry meetups, and client meetings.
• Maintain accurate sales reports, pipelines, and forecasts using CRM tools.
• Support marketing campaigns and contribute to the creation of outreach content, case studies, and collateral.

Required Skills and Qualifications:

• 1 to 3 years of experience in business development, sales, or client acquisition in IT services, SaaS, or digital products.
• Proven track record of closing deals and achieving revenue targets.
• Strong understanding of B2B sales processes and client lifecycle.
• Excellent communication, negotiation, and presentation skills.
• Experience using CRM platforms (e.g., Zoho, HubSpot, Salesforce) to track and manage leads.
• Knowledge of digital services, including websites, applications, branding, or marketing campaigns.
• Ability to work independently, take ownership, and drive initiatives forward.
• Comfortable with market research, outbound outreach, and cold communication strategies.

Preferred Qualifications:

• Experience in pitching IT solutions to startups, SMEs, or global clients.
• Familiarity with proposal and RFP/RFQ creation.
• Understanding of sales enablement strategies including email campaigns and LinkedIn outreach.
• Knowledge of digital transformation, design thinking, or CX (Customer Experience) is a plus.
• Awareness of industry tools like LinkedIn Sales Navigator, Apollo, Clutch, or Upwork.

Key Skills Required:

Primary Skills:

o COBOL

o JCL (Job Control Language)

o VSAM (Virtual Storage Access Method)

Job Responsibilities:

 Design, develop, test, and maintain mainframe applications using COBOL, JCL, and VSAM.

 Perform impact analysis, troubleshooting, and performance tuning.

 Collaborate with cross-functional teams to understand business requirements and translate

them into technical solutions.

 Ensure adherence to coding standards and participate in code reviews.

 Work independently on tasks with minimal supervision and deliver high-quality code within

deadlines.

Eligibility Criteria:

 Minimum 5 years of hands-on experience in mainframe development.

 Strong problem-solving and debugging skills.

 Good communication and team collaboration abilities.

 Willingness to work from the Pune office.

Interview Mode:

Weekend Drive – Virtual Interviews scheduled for 28th & 29th June

About Company

Our client is a Communities Foundation that works in the area of skilling and livelihoods for underserved youth. This is a pioneering program with a strong PPP model, an agency-led approach to livelihoods and a vision of socio-economic transformation.

Roles and Responsibilities

● Independently lead centers for enabling at least 20% of youth from the nearby

communities to be formal jobs/self-employed

● Develop and maintain a conducive environment at the center that enables learning and a feeling of safe space for youth

● Implement the foundation program such that the youth builds ‘agency’ and over time does not need to depend on the Lighthouse Source

● Manage a team of 3-5 and handhold them for timely deliverables and high-quality

outcomes for all of the stages of the program - Community Outreach to Alumni

● Interfacing with ward–level networks

● Government (Corporators, Ward Officers, PMC personnel) – for mobilization and other

support

● NGOs – for mobilization and other support

● Corporates and Establishments – for volunteering, placements and donor/potential

donor visits

● Citizens – for volunteering

● Manage brand-building activities e.g., Events, which are specific to the center and help with advocacy with the local economy for youth placements.

Requirements

● MSW or Post Graduation in any field, with 8+ years of experience preferably in both social

and corporate sectors.

● Self-driven, excellent time management and multitasking skills

● Strong people management, project management, and data analytics skill

● Strong orientation towards relationship-building and problem-solving

● Strong verbal and written communication skills in English and the local language

● Proven ability to plan and manage the operational process for maximum efficiency and

productivity

Responsibilities:

• Partner with the business to determine the optimal solution for their prioritized needs
• Enforce design principles leading with configuration and only writing code when needed
• Participate in the full software development life cycle from technical design to development, testing and deployment
• Should be able to work with business stakeholders to understand the roadmap, pain points.
• Quickly understand existing system architecture, analyze and recommend improvements.
• Should be able to design solutions on ServiceMax and distribute tasks to team members and guide them.
• Design and develop solutions that best leverage the ServiceMax platform to support critical business functions and meet project objectives, business requirements and company goals
• Participate in technical design discussions, develop technical solution documentation that is aligned with business objectives.
• Develop, test, and document custom development, integrations, and data migration elements of ServiceMax implementation.
• Independently analyze application and system problems and incidents; develop recommendations and solutions for those problems, implement those solutions, and provide communications on the associated actions, business impacts, and results.
• Follow coding standards best practices, and participate in code reviews
• Accountable for the following: design workshops with ServiceMax and SFDC best practices including application limits, complete requirements analysis and confirmation, identify and own the final documentation for the technical specifications for the customizations, confirm functional design, document final solutions, lead deployment including guiding all sandbox code migration
• Provide peer reviews of Solution Design and Configuration Documents ensuring fit between with ServiceMax best practices and customer requirements
• Perform ServiceMax configuration activities, Service Flow Manager Configuration and APEX trigger implementation, including training the system administration and IT team members.

Required Skills

• Minimum 5 years of experience working on Salesforce Platform.
• Having a good understanding of Salesforce object models, relationship, limits, security etc.
• Should be aware of customization and configuration options.
• Minimum 4 years of experience working on ServiceMax technology, where minimum 2 years should be as a lead/architect.
• Having built large scale ServiceMax application catering to complex use cases. Having experience of different ServiceMax modules like Work Order Management, SFM, Location Management, Dispatch Console, Mobile App etc.

Job Description:

· Below are the typical activities expected to be performed by a ServiceMax Administrator/ Developer.

· These activities will be performed to support, break-fix, unit test, configure and develop Horiba's

· ServiceMax as per Help Desk tickets and other projects in a timely manner.

· Technical experience with Force.com, SFDC/ ServiceMax Administrator, Visual Force, Java.

· Field Service "Best Practice" guidance to segments/ end users

· Consult and assist end users and other support team members with data mapping activities in support of integration with SAP system or other systems in future..

· Provide Solution Design and Configuration Documents ensuring fit between with ServiceMax best practices al

· Segment requirements. Follow Horiba Change Management process.

Administration

· ServiceMax administration related to all ServiceMax objects (standard and custom)

· ServiceMax configuration related to all ServiceMax objects (standard and custom) including Work Ord

· Management, Case Management, Service Flow Manager, Dispatch Console, Mobile configuration, MFL

· Tracking user login history and adoption matrices.

· Installation of apps from AppExchange

· Creation of users for an organization

· Maintain login credentials

· Generic users permissions

· Specific data access permissions

· Group Management

· Manage queues & public groups

· User assignment to queues & public groups

Security: Object security definition for Smax users

· Profile Management on object level permissions

· Role wise access on records

· Sharing rules additional record access for users

· Manage permission sets

General Configuration: Objects

Maintain standard object architecture and relationship model

• Create custom objects and maintain relationships among the objects

• Custom Fields

• Create custom fields

• Manage access to different profiles

• Manage page layouts to include custom fields

Page Layouts: Define Object field layouts based on profile

• Addition Of fields, sections, buttons, custom links, actions, related object lists, report charts, etc.

Data Management: Creation of reports & dashboard, maintaining report types, sharing of reports and dashboard

• Setting product Prices (standard, list, sale), Revenue and Quality Schedules.

• Build and manage email alerts

Deployment: Data deployment at organizations / sandboxes using change sets

Posted on Mar 5, 2024.

Role: Builder (SFMC)

Duration: 6 months

Experience: 3 to 5 years

Experienced in SFMC

Experienced in AMP Script programming

If interested update your details in the link given below

shorturl.at/ltMP7

Regards

Navneet

https://lnkd.in/dZjgWVYj

• Minimum 2 years of experience in Core PHP , and hands on experience in any MVC Framework. 
• Should have hands on experience or knowledge in PHP Frameworks like Codeigniter/ Laravel/ CakePHP/ Yii . 
• Should have knowledge about OOPS Concept. 
• Good knowledge in HTML, AJAX, JQuery & MYSQL.
• Minimum 2 years of experience in Core PHP , and hands on experience in any MVC Framework. 
• Should have hands on experience or knowledge in PHP Frameworks like Codeigniter/ Laravel/ CakePHP/ Yii . 
• Should have knowledge about OOPS Concept. 
• Good knowledge in HTML, AJAX, JQuery & MYSQL.