MAINTENANCE TECHNICIAN

Location: Bangalore

Experience: Fresher-2 years

Type: Full-time | On-site

Open Roles: 2

Start: Immediate

Why this role exists

Most AI agents fail not because of models—

but because they sound wrong, behave inconsistently, and don’t handle real conversations.

This role exists to own the craft layer:

• Make agents sound natural, human, and trustworthy
• Make them reliable across real-world conversations
• Make them fast to deploy without endless iteration cycles

What you’ll do

You will not just write prompts.

You will design conversational systems that perform in production.

1. Own conversational quality across deployments

• Achieve 80%+ quality scores on insurer QA audits
• Design conversations across:
• Hindi
• English
• 3+ regional languages
• Ensure agents sound:
• Natural
• Context-aware
• Consistent across interactions

2. Build a reusable prompt and workflow library

• Reduce new workflow launch time from 3 weeks → 5 days
• Create standardized:
• Prompt templates
• Conversation flows
• Objection handling patterns
• Ensure new deployments do not start from scratch

3. Design human-like conversational behavior

• Move agents from:
• Scripted → adaptive
• Robotic → human-like
• Focus on:
• Tone
• Pauses
• Context retention
• Personalization
• The output should feel like:
• “This sounds human”
• not
• “This sounds like a bot”

4. Improve agent performance continuously

• Analyze:
• Call transcripts
• Failure cases
• Drop-offs
• Iterate prompts and flows based on real usage data
• Ensure performance improves across:
• Conversion
• Resolution
• Customer experience

5. Reduce deployment friction

• Minimize back-and-forth during agent setup
• Create clarity in:
• Requirements
• Conversation logic
• Expected outcomes
• Enable faster, cleaner deployments with fewer iterations

6. Align conversations with business outcomes

• Design conversations that drive:
• Conversions
• Retention
• Resolution
• Ensure prompts are not just “good”—they are effective

What success looks like

• QA scores consistently ≥ 80% across languages
• New workflows go live in ≤ 5 days
• Agents sound natural and human-like
• Iteration cycles reduce significantly
• Conversation quality directly improves business outcomes

Who you are

• You have 0-2 years of experience in conversation design, content, or AI prompting
• You have worked on:
• Chatbots / voice bots / conversational systems
• You understand:
• Language nuances
• User psychology
• Real-world conversation flows
• You care about:
• Detail
• Quality
• Real user experience

What will make you stand out

• Experience working with:
• Multilingual conversational systems
• Strong writing and structuring ability
• Familiarity with:
• LLM prompting techniques
• Conversation analytics
• Ability to debug:
• Why a conversation failed, not just rewrite it

Compensation

Upto ₹50,000/month (fixed)

(Aligned with role scope and impact expectations)

Why join

• You will define how AI agents actually feel to customers
• Your work directly impacts:
• Customer experience
• Conversion rates
• Product perception
• You will build the craft layer of an AI platform

What this role is not

• Not generic content writing
• Not static script creation
• Not disconnected from real user interactions

What this role is

• A designer of conversational systems
• A builder of human-like AI experiences
• A driver of quality and performance in AI agents

One question to self-evaluate

Can you design conversations that consistently feel human, handle edge cases, and drive outcomes at scale?

• Should have hands-on experience in Web Development
• Good understanding of PHP and Object-oriented programming paradigms.
• Able to understand the project requirements and handle projects independently.
• Strong learning capability.
• Having a good knowledge of jQuery.
• Framework experience would be beneficial.
• Should be comfortable working with the team.
• Should be comfortable with working on any MVC-based framework.
• Work experience in the Codeigniter framework is a must.
• 2 Projects are required in the PHP language.

About the Role

We are seeking a highly skilled Senior AI/ML Engineer to join our dynamic team. The ideal candidate will have extensive experience in designing, building, and deploying machine learning models and AI solutions to solve real-world business challenges. You will collaborate with cross-functional teams to create and integrate AI/ML models into end-to-end applications, ensuring models are accessible through APIs or product interfaces for real-time usage.

Responsibilities

• Lead the design, development, and deployment of machine learning models for various use cases such as recommendation systems, computer vision, natural language processing (NLP), and predictive analytics.

• Work with large datasets to build, train, and optimize models using techniques such as classification, regression, clustering, and neural networks.

• Fine-tune pre-trained models and develop custom models based on specific business needs.

• Collaborate with data engineers to build scalable data pipelines and ensure the smooth integration of models into production.

• Collaborate with frontend/backend engineers to build AI-driven features into products or platforms.

• Build proof-of-concept or production-grade AI applications and tools with intuitive UIs or workflows.

• Ensure scalability and performance of deployed AI solutions within the full application stack.

• Implement model monitoring and maintenance strategies to ensure performance, accuracy, and continuous improvement of deployed models.

• Design and implement APIs or services that expose machine learning models to frontend or other systems

• Utilize cloud platforms (AWS, GCP, Azure) to deploy, manage, and scale AI/ML solutions.

• Stay up-to-date with the latest advancements in AI/ML research, and apply innovative techniques to improve existing systems.

• Communicate effectively with stakeholders to understand business requirements and translate them into AI/ML-driven solutions.

• Document processes, methodologies, and results for future reference and reproducibility.

Required Skills & Qualifications

• Experience: 3-5+ years of experience in AI/ML engineering roles, with a proven track record of successfully delivering machine learning projects.

• AI/ML Expertise: Strong knowledge of machine learning algorithms (supervised, unsupervised, reinforcement learning) and AI techniques, including NLP, computer vision, and recommendation systems.

• Programming Languages: Proficient in Python and relevant ML libraries such as TensorFlow, PyTorch, Scikit-learn, and Keras.

• Data Manipulation: Experience with data manipulation libraries such as Pandas, NumPy, and SQL for managing and processing large datasets.

• Model Development: Expertise in building, training, deploying, and fine-tuning machine learning models in production environments.

• Cloud Platforms: Experience with cloud platforms such as AWS, GCP, or Azure for the deployment and scaling of AI/ML models.

• MLOps: Knowledge of MLOps practices for model versioning, automation, and monitoring.

• Data Preprocessing: Proficient in data cleaning, feature engineering, and preparing datasets for model training.

• Strong experience building and deploying end-to-end AI-powered applications— not just models but full system integration.

• Hands-on experience with Flask, FastAPI, Django, or similar for building REST APIs for model serving.

• Understanding of system design and software architecture for integrating AI into production environments.

• Experience with frontend/backend integration (basic React/Next.js knowledge is a plus).

• Demonstrated projects where AI models were part of deployed user-facing applications.

• NLP & Computer Vision: Hands-on experience with natural language processing or computer vision projects.

• Big Data: Familiarity with big data tools and frameworks (e.g., Apache Spark, Hadoop) is an advantage.

• Problem-Solving Skills: Strong analytical and problem-solving abilities, with a focus on delivering practical AI/ML solutions.

Nice to Have

• Experience with deep learning architectures (CNNs, RNNs, GANs, etc.) and techniques.

• Knowledge of deployment strategies for AI models using APIs, Docker, or Kubernetes.

• Experience building full-stack applications powered by AI (e.g., chatbots, recommendation dashboards, AI assistants, etc.).

• Experience deploying AI/ML models in real-time environments using API gateways, microservices, or orchestration tools like Docker and Kubernetes.

• Solid understanding of statistics and probability.

• Experience working in Agile development environments.

What You'll Gain

• Be part of a forward-thinking team working on cutting-edge AI/ML technologies.

• Collaborate with a diverse, highly skilled team in a fast-paced environment.

• Opportunity to work on impactful projects with real-world applications.

• Competitive salary and career growth opportunities

Attaching the Job description for reference -

Role : Automation Tester

EXP : 5+ yrs

Mode : WFO

Location : Coimbatore

Role Description

As an Automation Cloud QA Engineer, you will be responsible for designing, implementing, and executing automated tests for cloud-based applications. You will work closely with the development and DevOps teams to ensure the quality and reliability of software releases in a cloud environment. The ideal candidate will have a strong background in test automation, cloud technologies, and a deep understanding of quality assurance best practices.

Automation QA Engineer Responsibilities:

Automated Testing:

· Design, develop, and maintain automated test scripts for cloud-based applications using industry-standard tools and frameworks.

· Implement end-to-end test automation to validate system functionality, performance, and scalability.

Cloud Testing:

· Perform testing on cloud platforms (e.g., AWS, Azure, Google Cloud) to ensure applications function seamlessly in a cloud environment.

· Collaborate with DevOps teams to ensure continuous integration and deployment pipelines are robust and reliable.

Test Strategy and Planning:

· Contribute to the development of test strategies, test plans, and test cases for cloud-based applications.

· Work with cross-functional teams to define and implement quality metrics and standards.

Defect Management:

· Identify, document, and track defects using established tools and processes.

· Collaborate with developers and product teams to ensure timely resolution of issues.

Performance Testing:

· Conduct performance testing to identify and address bottlenecks, ensuring optimal application performance in a cloud environment.

Collaboration

· Work closely with development teams to understand system architecture and functionality.

· Collaborate with cross-functional teams to promote a culture of quality throughout the development lifecycle.

Requirements And Skills:

· Bachelor's degree in Computer Science, Engineering, or a related field.

· Proven experience as a QA Engineer, with a focus on automation and cloud technologies.

· Strong programming skills in languages like Python, Java, or other scripting languages.

· Experience with cloud platforms such as AWS, Azure, or Google Cloud.

· Proficiency in using automation testing frameworks (e.g., Selenium, JUnit, TestNG), Selenium is preferred.

· Solid understanding of software development and testing methodologies.

· Excellent problem-solving and analytical skills.

· Strong communication and collaboration skills.

· Maintain documentation for test environment

Regards

Divya

About Navi

Navi is one of the fastest growing financial services companies in India providing Personal & Home Loans, Insurance and Mutual Funds with a digital first approach. At Navi, our mission is to build financial services that are simple, accessible and affordable.

Founders: Sachin Bansal & Ankit Agarwal

Know what makes you a “Navi_ite” :

1.Perseverance, Passion and Commitment

• Passionate about Navi’s mission and vision
• Demonstrates dedication, perseverance and high ownership
• Goes above and beyond by taking on additional responsibilities

2.Obsession with high quality results

• Consistently creates value for the customers and stakeholders through high quality outcomes
• Ensuring excellence in all aspects of work
• Efficiently manages time, prioritizes tasks, and achieves higher standards

3.Resilience and Adaptability

• Adapts quickly to new roles, responsibilities, and changing circumstances, showing resilience and agility

Key Responsibilities :

• Design and develop new, end-to-end financial product experiences in BFSI domain for Retail Consumers
• Work cross-functionally with Engineering teams across multiple product teams to drive buy-in on new product
• Experiences and engineering frameworks.
• Work closely with your’s and other engineering teams with a keen eye towards scalable architecture to design and implement new 0→1 integrations with an appetite to quickly scale from 1→n across products.
• Recruit and build an entirely new engineering team and move fast in converting new ideas to product.
• Collaborating with Product,Design, Leadership and other functions, while maintaining high product quality and reliability.
• Staying ahead of the curve by lending a stable structure to the teams and products while bringing operational.
• Excellence as products mature.

What You’ll Need :

• 10+ years of overall experience with 3+ years of Engineering Management experience, managing a diverse set of candidates(frontend, backend, mobile), across various technologies. Good software engineering methodology- meaningful and deeply-rooted opinions about testing and code quality, ability to make sound quality/speed trade-offs.
• Exceptional technical skills in backend with significant experience building and operating critical high-scale systems with a hands-on approach to lead from the front when the situation calls for it.
• Ability to think and analyze both breadth-wise (client, server,DB, control flow) and depth-wise (threads, sessions, space-time complexity)while designing and implementing services
• Exceptional design and architectural skills
• Expertise and interest in growing teams-interviewing junior and senior engineers, collaborating with a recruiting team, smoothly onboarding new team members

Future Scope of joining Navi :

• Navi’s future, and hence your future, is boundless. We want to start with reimagining the BFSI industry to a tech-forward, customer centric sector.
• For your personal future, at NAVI, the impact and dedication you bring forth with your work is what matters the most.If you show enthusiasm and dedication, promotions, team-jumps and vertical changes are all easily within your reach, as is exponential career growth.

Who will be my Stakeholders :

• Our customers come first. they will be your priority, always.
• Your team members will be passionate, responsible, outspoken and innovative. - Your managers will be there to guide you through any problems you may face. They will show you the way, but you will have to walk to the path.
• Your leaders will live and breathe to ensure that Navi runs smoothly, your customers are happy, and that every employee working in Navi grows as a professional

Other Perks :

• Hyper-growth opportunities
• Flexibility to move across business domains
• Unlimited leaves.
• Satisfaction of building something from scratch and driving it till the end

At Priori Capital , we are building The financial SaaS for the Businesses operating with digital assets by empowering the teams to operate in an  effective, efficient and error-free manner by bringing all things finance on one platform. We aim to solve digital asset management for institutions offering cryptographic security, user management setup and secure access to the blockchain ecosystem.

We are currently in a fast-paced growth environment where the only constant is evolution!

Our team includes individuals with experience in internationally known blockchain and fintech companies like Polygon (Matic), The Dapp list, udaanCapital, Iris, Cognizant, etc.

We are a part of the Kira community and backed by a Polygon Co-founder as an investor and a mentor.

We’re looking for someone passionate about driving innovation and solving exciting problems.

Role Summary

We, at Priori, are looking for a self-motivated and experienced individual to join as our Business Development Manager. We are looking for someone to lay out a sales strategy and execute the same. You will have an existing network amongst the crypto organizations and will lead our sales efforts by building relationships with prospective customers across Europe, UK & Asia.

• Define short and long term Sales strategy to enable product adoptions
• Lead the development of tools, techniques and literature to make an effective sales process
• Identify the most effective channels to connect with potential customers
• Identify potential prospects, deep dive research on their requirements, identify relevant use case of our product to them, pitch,  negotiate and close targets while making it a positive experience for the customer
• Build long-term meaningful relationships, understand the customer’s pain points and requirements and work with the business team to translate potential opportunities into future features 
• Work closely with the product and business team in understanding upcoming features and keep the customers informed and excited about the same
• Build and lead a high performing sales team
• Monitor and analyse key metrics to build opportunities

What you will need

• 5+ years of experience in a client facing business development role for SaaS or Fintech product to B2B/ Blockchain projects in Europe, UK and Asia
• Proven success in recognizing prospects, negotiating and closing B2B technology/fintech products
• Existing network within the Crypto Organization’s decision makers
• High level of energy and self- motivation to secret short and long term strategies to bolster product adoption
• Proficient with CRM software and forecasting
• Passion to build and lead an excellent sales team
• Exception listening skills to understand customer needs and pain points to identify potential business opportunities
• Excellent written and verbal communication skills
• Ability to adapt effectively in a hyper-growth early-age Web3 startup environment
• Active team player, self-starter, and multitasker with a process-oriented mindset who can quickly adjust priorities.
• Open to travelling

• Competitive Salary
• Work from anywhere
• Flexible work hours
• Self-managed leave policy
• Learning budget to hone your skills or acquire new ones
• Be a part of an inclusive, international and fast growing environment

Job description

The ideal candidate possesses a passion for writing and an innovative ability to create successful marketing campaigns and aid in creating company growth.

As a Creative Writer, you will be responsible for creating both long and short-form content. Your content needs to be clear and concise for advertisements and websites while maintaining brand consistency. We are looking for someone who has a keen eye for detail and can thrive under pressure. As our content presence is significant for the business to succeed, your position will play a massive role in driving our business' growth and success.

Skills: Content Development, Content Writing, Basic SEO

Writing Industry: Technology, Software Products

Qualification: Any Graduate

Requirements:-

• Impeccable Communication Skills.
• Good command of the English language.
• Exceptional verbal, and written communication skills.
• Good eye for details.
• Experience in developing content for websites.
• Experience in developing content for content marketing activities.
• Strong writing skills, understanding of content.

Roles & Responsibilities:-

• Must be able to deliver content on time
• Coordinate with teams and get the assigned task done
• Should be able to handle tasks independently.