MAINTENANCE TECHNICIAN

What will you do?

●Improve customer service experience, create engaged customers, and facilitate organic growth

●Take ownership of customers’ issues and follow problems through to resolution

●Develop service procedures, policies, and standards

●Keep accurate records and document customer service actions, and discussions

●Analyze statistics and compile accurate reports

●Build, and mentor the customer service team, and nurture an environment where they can excel through encouragement and empowerment

●Keep ahead of the industry’s developments and apply best practices to areas of improvement

●Adhere to and manage the approved budget

●Maintain an orderly workflow according to priorities

You should apply if, you have

●Verbal and written proficiency in English and Vietnamese

●1-2 years of proven working experience in customer-facing roles

●Excellent knowledge of management methods and techniques

●Working knowledge of customer service software, databases, and tools

●Awareness of the industry’s latest technology trends and applications

• Calling potential customers to explain company products and encourage purchases.
• Answering customers' questions and escalating complex issues to the relevant departments as needed.
• Developing in-depth knowledge of company products.
• Maintaining an accurate record of all sales, scheduled customer appointments, and customer complaints.
• Collaborating with the marketing department to ensure that the company is reaching its target audience.
• Informing product developers of possible product improvements and changes to ensure that company products meet current market needs.
• Preparing cost-benefit analyses for prospective and existing customers to determine the most suitable purchase options.
• Analyzing competitors' products to determine product features, benefits, shortfalls, and market success.

Title: Content Writing Specialist

Experience: 2+ years

About the role:

We are looking for a skilled content writer who can compose short-form and long-form content in clear, concise, and conversational language. As part of your role, you’ll craft compelling, original, well-researched, and benefit-centric content. Within our brand guidelines and style guide, you will have complete creative freedom in execution. 

Responsibilities:

• Develop, write, and deliver TOFU (top-of-funnel) and MOFU (middle-of-funnel) content in the form of Use case blogs, Primary (surveys, insights from industry experts/clients), and Secondary research based articles, and various other forms of marketing material. 

• Work with the SEO team to ensure content optimization for better reach. 

• Coordinate with the design team to deliver readable and consumable content. 

• Collaborate with internal teams and external stakeholders to understand the use cases and functionalities of the solution. 

• Present and sell work. Provide a point of view and express it well. 

• Consistently work towards tracking and improving individual performance based on set parameters.

Requirements: 

• B.A. in English, Journalism, Communications, or related field.

• 2+ years of experience writing marketing copy for B2B customers. Tech experience helps.

• Basic SEO knowledge. 

• Hands-on experience with WordPress.

• Strong communication skills. Knowledge of proper spelling, grammar, and punctuation.

• Flexibility and patience in the face of changing methods, objectives and content revisions.

• An optimistic attitude and drive for professional growth.

• A go-getter who is able to handle projects end-to-end.

If you feel you meet these requirements and are ready to take on the aforementioned responsibilities, please submit your resume along with an online portfolio of your published work. You can also share your work through web links and documents. 

Good luck!

About the Company

Job Description

Experience : 2-3Years

Requirement

• 2 years of experience in frontend development primarily using React .JS
• Knowledge and experience in JavaScript and ReactJS ,HTML,CSS3
• Thorough understanding of NodeJs & React.js(SSR) and its core principles
• Familiarity with RESTful APIs
• Familiarity with modern front-end build pipelines and tools
• Good experience and thorough understanding of React.js and its core principles
• Good experience in UI design and development
• Knowledge of functional and object-oriented programming
• Ability to write well-documented, clean Javascript code
• Ability to understand business requirements and translate them into technical requirement

Regards 
Team Merito

You’ll be responsible for building APIs for a progressive web app. You must know Node.js, Express.js, Mongo.db, and basic Github.

Expectations:

• Design and develop REST API modules.
• Good experience in building and testing API’s and integrating them.
• Assuring the complete stack is designed and built for speed and scalability.

Your Requirement:

• Must know Node.js, Express.js, Mongo.db, and basic Github.
• 1-3 years of backend experience.
• Previously worked on similar projects (e commerce, food delivery, etc).
• Logical and problem solver.
• Optimized and clean code

Good to have:

• Worked on Payment Gateways
• Worked with food tech or similar projects

Hiring Process:

• Round 1 - Task based on backend technologies
• Round 2 - Task review and technical round

Responsibility:

• Complete the goal without missing any deadlines.
• Compensated on feature or hourly basis.

About Menu Cart Private Limited

We are a high growth startup currently experimenting in stealth. We are solving food delivery related problem with gamification features.

Responsibilities:

• Works as part of a team to continually refresh and enhance our users’ web experiences using an Agile Development Methodology. 

• Build and ship features with an understanding of Javascript, CSS and HTML best practices.

• Coordinate with back-end engineers to provide a cohesive experience.

Must-Have:

• 2+ years of extensive exposure in developing web applications using the latest front-end technologies

• Expertise in the following area:

• HTML5, CSS3, JavaScript and JS frameworks, such as jQuery,

• Responsive & Adaptive web design

• CSS frameworks like SASS/LESS

• Able to work both independently and in a team environment.

• Adequate knowledge of Version Control Systems like Git

Mandatory Skills to have:

• Drupal Must-Have:

• Prior hands-on experience with Drupal Projects.

• Java
• Springboot
• REST API
• Microservices

What is the role?

You will be responsible for architecting and developing features on the application end to end. You will be working closely with the Product Managers and the Technical architect to come up with high-quality, resilient, and highly performant applications.‍

Key Responsibilities

• Design and develop SaaS-based applications based on microservices architecture.
• Work on core backend and ensure it meets the performance benchmarks.
• Work on the front end with ReactJS.
• Designing and developing APIs for the front end to consume.
• Constantly improve the architecture of the application by clearing the technical backlog.
• Meeting both technical and consumer needs.
• Staying abreast of developments in web applications and programming languages.

What are we looking for?

An enthusiastic individual with the following skills. Please do not hesitate to apply if you do not match all of it. We are open to promising candidates who are passionate about their work and are team players.

• Education - BE/MCA or equivalent.
• Overall 4+ years of experience.
• Agnostic/Polyglot with multiple tech stacks.
• Worked on open source technologies – NodeJS, ReactJS, MySQL, NoSQL, MongoDB, DynamoDB.
• Good experience with Front-end technologies like JavaScript frameworks, ReactJS, AngularJS.
• Backend exposure – good knowledge of building API.
• Worked on serverless technologies.
• Efficient in building microservices in combining server & front-end.
• Knowledge of cloud architecture.
• Should have sound working experience with relational and columnar DB.
• Should be innovative and communicative in approach.
• Will be responsible for functional/technical track of a project.

Whom will you work with?

You will closely work with the engineering team and support the Product Team of Plum.

We are

A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls and Compass. Company works with over 1000 global clients. We help our clients in engaging and motivating their employees, sales teams, channel partners or consumers for better business results.

Way forward

We are looking for an experienced DevOps engineer that will help our team establish DevOps practice. You will work closely with the technical lead ( and/or CTO ) to identify and establish DevOps practices in the company.

You will help us build scalable, efficient cloud infrastructure. You’ll implement monitoring for automated system health checks. Lastly, you’ll build our CI pipeline, and train and guide the team in DevOps practices.

Responsibilities

• Implement and own the CI.
• Manage CD tooling.
• Implement and maintain monitoring and alerting.
• Build and maintain highly available production systems.

Qualification- B.tech in IT