Learning Architect at wordsburg translations · Remote only · 10 - 17 years · ₹15L - ₹32L / yr · Remote only · Posted 24 Aug 2025
ROLE OVERVIEW:
- The Learning Architect will be a visionary and influential professional whose core responsibility is to strategically guide the development of innovative and effective learning services/products in a customer-facing capacity, often requiring travel to engage with customers. This role demands deep expertise across the entire learning services/products lifecycle, from initial customer consultation and conceptualization to successful implementation and evaluation, grounded in a strong understanding and application of various instructional systems design methodologies and emerging learning technologies. The Learning Architect will champion the strategic integration of simulations, AR/VR, game-based learning, gamification, and other new learning technologies to enhance both comprehensive macro learning programs and targeted micro learning initiatives, ensuring culturally sensitive and accessible learning experiences for diverse learners.
RESPONSIBILITES:
- Strategic Direction in Learning Services/Product Development & Customer Engagement:
- Define and champion the vision and strategy for customer-facing learning services/products, aligning with organizational goals and customer needs. Apply adult learning principles, instructional design (ADDIE, SAM, Agile ISD), and leverage simulations, AR/VR, gamification, and new technologies. Ensure quality, accessibility,
and cultural relevance.
- Human-Centric Learning Experience Design:
- Design innovative, engaging learning experiences using advanced instructional methodologies. Integrate simulations, AR/VR, and game-based learning to enhance knowledge transfer. Develop learning architectures that combine diverse content formats and interactive tools.
- Compelling Content Creation & Adaptation:
Oversee high-quality, culturally sensitive content development for macro and microlearning. Use AI ethically and explore AR/VR and games for immersive delivery.Innovate content formats to improve retention across diverse audiences.
Culturally Intelligent & Inclusive Design:
- Embed cultural intelligence and accessibility into all learning products, ensuring inclusivity in simulations, games, and AR/VR. Guide teams on localization, dialects, and accessibility for diverse learners.
- Digital Learning Development & Deployment:
Direct the use of authoring tools, LMS/LXPs, and digital platforms for scalable learning solutions. Evaluate emerging technologies (AR/VR, game development) to enhance learning impact, considering customer infrastructure.
- Quality & Impact Excellence:
Enforce rigorous QA standards for accuracy, functionality, and cultural appropriateness.Analyze feedback and analytics to improve learning effectiveness, particularly in game-based and immersive experiences.
-Strategic Thinking & Customer Alignment:
Align learning services with customer business needs, industry trends, and evolving learning technologies to foster long-term partnerships.
-Vision & Innovation Driver:
Promote innovation by adopting new technologies and pedagogical approaches,including simulations, AR/VR, and gamification, to deliver cutting-edge customer
solutions.
-Teamwork & Collaboration:
Foster collaboration between internal teams, SMEs, and customers, ensuring seamless integration of new learning technologies and clear communication.
- Communication & Influence:
Articulate the vision and benefits of learning solutions, including AR/VR and gamification,to stakeholders, building buy-in through persuasive, design-backed rationale.
- Developing Others:
Mentor teams in instructional design, cultural sensitivity, and emerging technologies,enhancing customer-focused expertise.
- Project Guidance & Partnership:
Ensure efficient project execution and strong customer relationships through proactive communication and alignment with their needs.
- QUALIFICATION AND EXPERIENCE:
- Advanced degree (Master’s required, PhD preferred) in ISD, Educational Technology,
- Learning Sciences, Game Design, HCI, or a related field, with expertise in ISD methodologies, AR/VR, and game-based learning.
- 12+ years of experience leading the strategic development of complex e-learning solutions, applying ISD models (ADDIE, SAM, Agile ISD) and innovative technologies in customer-facing roles.
- Strong knowledge of learning theories, human-centric design, CRM, and emerging tech (AR/VR, game design, AI-powered tools, and learning analytics).
- Proven leadership in managing product teams, engaging customers, and delivering inclusive, accessible global learning experiences.
- Strategic thinker with excellent project management (including Agile), communication, and presentation skills, particularly in advocating for new learning technologies.
- Commitment to cultural intelligence and accessibility in games/immersive tech.Willingness to travel and deep understanding of learning trends, ISD applications, and macro/micro learning best practices.
Shubham Vishwakarma
Full Stack Developer - Averlon
Similar jobs (5)
Job Description
Training Lead
We are looking for a highly experienced Change Management & Training Lead with over 20 years of experience to establish and scale a dedicated sub-practice for Training & Change Management within the organization.
This role requires strong expertise in organizational change management (OCM), learning strategy, and end-user enablement, with the ability to drive business adoption (BOS) across large-scale transformation programs. The ideal candidate will lead the design and execution of end-user training frameworks, communication strategies, and change adoption initiatives, ensuring seamless transition and sustained value realization.
________________________________________
Key Responsibilities
1. Practice Development & Strategy
• Define and establish a Training & Change Management sub-practice, including vision, offerings, and roadmap
• Develop service frameworks, methodologies, and reusable assets for:
o Organizational Change Management (OCM)
o End User Training (EUT)
o Business Adoption Services (BOS)
• Build a scalable operating model, including governance, tools, and best practices
• Identify opportunities to integrate change management into enterprise transformation programs
• Drive continuous improvement and maturity of the practice
________________________________________
2. Change Management Leadership
• Lead end-to-end change management strategy and execution across large transformation initiatives
• Conduct change impact assessments, stakeholder analysis, and readiness assessments
• Develop and execute change strategies, communication plans, and adoption roadmaps
• Ensure alignment between business objectives and change initiatives
• Monitor and track adoption metrics, business outcomes, and change effectiveness
________________________________________
3. Training Strategy & Execution
• Define enterprise-wide training strategy and learning frameworks
• Design and implement end-user training programs (role-based, system-based, and process-based)
• Develop training materials, e-learning modules, and digital adoption tools
• Ensure effective training delivery models (instructor-led, virtual, on-demand)
• Drive training effectiveness measurement through feedback, assessments, and adoption KPIs
________________________________________
4. Business Adoption & Transformation Enablement
• Drive Business Ownership & Adoption (BOS) for new systems, processes, and platforms
• Ensure smooth transition of users from legacy to new systems
• Establish adoption frameworks ensuring high user engagement and productivity
• Collaborate with program teams to ensure change and training are embedded into delivery lifecycle
• Enable sustained adoption and continuous user support mechanisms
________________________________________
5. Stakeholder & Client Engagement
• Act as a trusted advisor to senior stakeholders, business leaders, and clients
• Lead change workshops, training sessions, and leadership alignment meetings
• Collaborate with program managers, architects, and business teams to align change initiatives
• Manage complex stakeholder landscapes and ensure effective communication
• Support RFPs, proposals, and solutioning for change management and training services
________________________________________
6. Governance & Quality Assurance
• Establish and enforce change management governance frameworks
• Define and track KPIs for change success, training effectiveness, and business adoption
• Ensure quality and consistency of training content and change deliverables
• Conduct periodic reviews, audits, and health checks for ongoing initiatives
• Mitigate risks related to user adoption, resistance, and organizational readiness
________________________________________
7. Technology & Tools Enablement
• Leverage tools for learning management systems (LMS), digital adoption platforms (DAP), and content management
• Integrate automation, analytics, and AI-enabled learning tools into training delivery
• Utilize data-driven insights to improve change strategies and training outcomes
• Stay updated with emerging trends in learning technologies and change management practices
________________________________________
Preferred Experience
• Proven experience in building and scaling a Change Management & Training practice
• Strong track record in large-scale digital transformation programs
• Experience in domains like Travel, Transportation, Hospitality, or Enterprise IT (preferred)
• Exposure to ERP, CRM, or large enterprise platform implementations
________________________________________
Key Competencies
• Strategic thinking and execution capability
• Strong leadership and team-building skills
• Expertise in driving user adoption and behaviour change
• Excellent communication and stakeholder management
• Ability to operate in complex, multi-program environments
• High ownership and influence without authority
Machine Learning (ML)Key Responsibilities
We seek an experienced AI Enablement professional to design and deliver high-impact learning programs in Generative AI, Agentic AI, AI Productivity, Data & Analytics, and Digital Transformation. The role focuses on driving enterprise AI adoption through structured learning journeys, hands-on workshops, AI certifications, and business-aligned capability-building initiatives. The trainer will work closely with business leaders and SMEs to enable employees to leverage AI, automation, and intelligent agents.
Core Competencies
- Design and deliver instructor-led, virtual, and blended learning programs on Generative AI, Agentic AI, Large Language Models (LLMs), AI Engineering, Data Science, and enterprise AI platforms such as Microsoft Copilot, Copilot Studio, and Azure AI Foundry.
- Develop role-based curricula, learning journeys, certification pathways, and capability frameworks aligned to emerging AI technologies and business needs.
- Deliver hands-on workshops on AI applications, prompt engineering, AI agents, enterprise copilots, and workflow automation.
- Create practical learning experiences using tools such as Microsoft 365 Copilot, Copilot Studio, ChatGPT, Claude, Azure AI Services, and other enterprise AI platforms.
- Track learning effectiveness, adoption, business impact, and ROI using learner feedback, usage analytics, and performance metrics.
- Develop reusable prompts, agent templates, AI accelerators, and knowledge assets to support scalable learning initiatives. Sensitivity: Public evalueserve.com
- Leverage digital learning technologies, AI-powered learning platforms, and modern instructional methodologies to enhance learner engagement.
- Stay abreast of advancements in GenAI, Agentic AI, AI governance, Responsible AI, automation, and emerging technologies and continuously integrate them into learning programs.
Required Qualifications
- Master’s degree in Computer Science, Information Technology, Data Science, Artificial Intelligence, Analytics, or a related discipline
- 6–10 years of corporate training/L&D experience with strong focus on technology and analytics would be an added advantage.
- Hands-on expertise in Python and practical AI solution development, with experience in Generative AI tools, prompt engineering, and AI-powered productivity platforms.
- Working knowledge of LLM ecosystems, Retrieval-Augmented Generation (RAG), AI agents, automation frameworks, and enterprise AI applications.
- Experience with Microsoft Copilot, Copilot Studio, Power Platform, Azure AI Services, OpenAI technologies, or equivalent AI ecosystems.
- Strong understanding of cloud platforms such as Azure, AWS, or Google Cloud, with familiarity in AI and machine learning services. Preferred Qualifications
- AI/ML & Generative AI concepts; model lifecycle and governance awareness.
- Instructional design, curriculum development, and assessment design.
- Strong facilitation, storytelling, and stakeholder management.
- Data-driven evaluation; dashboards and reporting for learning impact.
Position Summary
We are looking for an experienced Enterprise Architect to define and deliver enterprise-scale digital experience architectures leveraging AI/ML capabilities, data platforms, and modern cloud technologies. The role involves partnering with senior business and technology stakeholders to translate business objectives into scalable architectures, strategic roadmaps, and technology solutions.
The ideal candidate will have strong expertise in enterprise architecture, cloud-native technologies, AI-driven customer experiences, and digital marketing platforms, along with the ability to lead architecture initiatives across cross-functional teams.
Key Responsibilities
- Enterprise Strategy & Roadmaps: Define digital, data, and AI strategies, translating business vision into actionable architecture roadmaps aligned with business goals and KPIs.
- Architecture Design: Design end-to-end enterprise and solution architectures integrating digital experience platforms, customer data platforms, AI/ML capabilities, and cloud services.
- Cloud & Technology Architecture: Recommend scalable, secure, and resilient architectures using cloud-native, API-first, microservices, event-driven, and serverless principles across Azure, AWS, or other public cloud platforms.
- AI & Data Architecture: Define architectures for customer data platforms, identity and profile management, data ingestion, governance, personalization, journey orchestration, and AI-powered experiences.
- Architecture Governance: Establish architecture standards, reference architectures, governance frameworks, and operating models to ensure consistency, security, and sustainable technology adoption.
- Stakeholder Management: Collaborate with business leaders, engineering teams, data architects, developers, and data scientists to drive architecture alignment and execution.
- Executive Communication: Lead architecture workshops, visioning sessions, and roadmap presentations, communicating technical recommendations and trade-offs to senior leadership.
- Practice Development: Contribute to reusable architecture assets, mentor architects and consultants, and support presales activities, solutioning, estimations, and proposals.
Required Skills & Experience
- Proven experience in enterprise architecture, solution architecture, and developing enterprise architecture models and roadmaps.
- Strong understanding of architecture frameworks and principles, including TOGAF, SOA, and API-led architecture.
- Hands-on experience with public cloud architecture and services, particularly Microsoft Azure and/or AWS.
- Experience designing and integrating AI-powered solutions, with knowledge of LLMs, prompt engineering, RAG, and model evaluation.
- Understanding of agentic workflows, tool-using agents, and enterprise AI governance, observability, and reliability.
- Experience working with software engineers, application developers, data architects, and data science/ML teams to deliver end-to-end solutions.
- Ability to translate business requirements and strategic vision into technical architectures and implementation roadmaps.
- Strong stakeholder management, leadership, presentation, and communication skills, including experience engaging with senior executives.
- Ability to lead architecture execution across multidisciplinary teams and communicate complex technical concepts to diverse audiences.
Good to Have
- Experience with Adobe Experience Cloud, Adobe Experience Platform, or one or more digital experience solutions.
- Previous experience with other digital marketing and customer experience platforms.
- Experience with customer data platforms, personalization, omnichannel engagement, and marketing optimization initiatives.
- Experience supporting consulting engagements, presales, and enterprise transformation initiatives.
Additional Requirement
- Willingness to travel up to 50%, depending on business and client requirements.
Title: Content Specialist
Location: Mumbai
Experience: 3–4 years
Work Mode: Hybrid
About Master-O
Master-O is a B2B SaaS platform focused on enabling and upskilling frontline teams through microlearning, gamification, AI-powered roleplays and digital coaching. We work with leading organisations across industries like FMCG, BFSI, Pharma, Automotive and Retail.
We are looking for a Content Specialist who can combine strong creative thinking with excellent client communication to own content requirements for our Mumbai and Gurugram based clients.
The Role
This is a client-facing content creation role where you will be the primary point of contact for Master-O's high touch enterprise accounts for their content requirements.
You will work closely with clients to understand their business objectives, frontline challenges, and learning needs, and translate these into engaging content, storyboards and learning journeys.
You will also work cross-functionally with the Customer Success, Product and Content teams at our Gurugram headquarters to ensure seamless execution and delivery.
What Does “Content” Mean at Master-O?
At Master-O, content is not just traditional marketing content or reels. You’ll primarily create microlearning-based static and video learning content designed for the frontline teams of our enterprise clients.
The content and use cases vary based on the client’s business objectives, frontline pain points and industry — from product knowledge and sales pitches to customer handling, compliance and on-the-job skill development.
What We're Looking For
- 3–4 years of experience in content creation, content marketing, creative strategy or a similar role.
- Prior experience in a B2B SaaS company or a marketing/creative agency is strongly preferred.
- Agency candidates should ideally have worked with clients across BFSI, FMCG, Pharma, Automotive and/or Retail.
- Strong storyboarding and content conceptualisation skills.
- Excellent copywriting and editing skills.
- Strong working knowledge of Canva and Adobe Creative Cloud.
- Excellent spoken and written English communication — this is critical as the role involves frequent interaction with senior client stakeholders.
- Strong presentation and client-management skills.
- Ability to manage multiple stakeholders, projects and deadlines independently.
- A good understanding of digital content, learning formats and visual communication.
- Someone who is equally comfortable speaking to a client, building a storyboard and getting into the details of content creation.
Why This Role?
This role sits at the intersection of content, creativity, and client consulting.
You won't just be creating content based on pre-assigned briefs. You'll be responsible for understanding why the client needs the content, what their frontline teams need, and how Master-O can solve that requirement.
You'll get the opportunity to work directly with leading organisations across multiple industries while collaborating with a fast-moving SaaS team across Mumbai and Gurugram.
Amazon Web Services (AWS)Job Description:
Lead regional transformation programs, driving the entire solution architecture lifecycle,
from conceptualization to execution, with a focus on agile and DevOps practices.
Accountable for leading the IT Architecture for all projects and programs, focusing on
innovative business and IT solutions in the insurance domain, such as new-age digital
platforms, cloud-native applications, AI/ML-powered decision-making, and data-driven
insights.
Preferred skills
• Demonstrated expertise in developing cloud-native, microservices-based, and API
driven insurance solutions, leveraging modern architectural patterns and emerging
technologies such as AI/ML, big data, and IoT.
• Thorough understanding of common patterns, frameworks, and reference
architectures for the Insurance domain, with a focus on digital transformation and
innovation.
• Proven experience in leading regional transformation programs, driving the adoption
of agile and DevOps practices.
• Asia regional experience is an advantage.
Qualifications
Minimum Bachelor's degree, preferably with a Master's degree in Computer Science,
Engineering, or a related discipline.
• 15+ years of IT experience, with a minimum of 7+ years in the insurance industry,
focusing on the application of emerging technologies.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon