Lead - UX Research / Analytics (Customer Experience, App/ Web)

Job Title : Principal Software Architect – AI/ML & Product Innovation

Location : Bangalore, Karnataka & Trichy, Tamilnadu, India (No remote work available)

Company : Zybisys Consulting Services LLP

Reports To : CEO

Job Type : Full-Time

Experience Required: Minimum of 10+ years in software development, with at least 5 years in software architect role.

About Us:

At Zybisys, we’re not just another cloud hosting and software development company—we’re all about pushing boundaries in the FinTech world. We don’t just solve problems; we rethink how businesses operate, making things smoother, smarter, and more efficient. Our tech helps FinTech companies stay ahead in the digital game with confidence and flexibility.

Innovation is in our DNA, and we’re always on the lookout for bold thinkers who can tackle big challenges with creativity and precision. At Zybisys, we believe in growing together, nurturing talent, and building a future where technology transforms the way FinTech works.

Role Overview:

We're looking for a Principal Software Architect who’s passionate about AI/ML and product innovation. In this role, you’ll be at the forefront of designing and building smart, AI-driven solutions that tackle complex business challenges. You’ll work closely with teams across product, development, and research to shape our tech strategy and ensure everything aligns with our next-gen platform. If you love pushing the boundaries of technology and driving real innovation, this is the role for you!

Key Responsibilities:

• Architect & Design: Architect, design, and develop large-scale distributed cloud services and solutions with a focus on AI/ML, high availability, scalability, and robustness. Design scalable and efficient solutions, considering factors such as performance, security, and cost-effectiveness.
• AI/ML Integration: Spearhead the application of AI/ML in solving business problems at scale. Stay at the forefront of AI/ML technologies, trends, and industry standards to provide cutting-edge solutions
• Product Roadmap : Work closely with Product Management to set the technical product roadmap, definition, and direction. Analyze the current technology landscape and identify opportunities for improvement and innovation.
• Technology Evaluation: Evaluate different programming languages and frameworks to determine the most suitable ones for project requirements
• Component Design: Develop and oversee the creation of modular software components that can be reused and adapted across different projects.
• UI/UX Collaboration: Work closely with design teams to craft intuitive and engaging user interfaces and experiences.
• Project Oversight: Oversee projects from initiation to completion, creating project plans, defining objectives, and managing resources effectively
• Team Mentorship: Guide and inspire a team of engineers and designers, fostering a culture of continuous learning and improvement.
• Innovation & Ideation: Champion the generation of new ideas for product features, staying ahead of industry trends and customer needs.
• Research & Development: Leading initiatives that explore new technologies or methodologies.
• Strategic Planning: Participating in high-level decisions that shape the direction of products and services.
• Industry Influence: Representing the company in industry forums or partnerships with academic institutions.
• Open-Source Community Handling: Manage and contribute to the open-source community, fostering collaboration, sharing knowledge, and ensuring adherence to open-source best practices.

Qualifications:

• Experience: Minimum of 10 years in software development, with at least 5 years in a scalable software architect role.
• Technical Expertise: Proficient in software architecture, AI/ML technologies, and UI/UX principles.
• Leadership Skills: Proven track record of mentoring teams and driving cross-functional collaboration.
• Innovative Mindset: Demonstrated ability to think creatively and introduce groundbreaking ideas.
• Communication: Excellent verbal and written skills, with the ability to engage effectively with both technical and non-technical stakeholders.
• Education: Bachelor's or Master's degree in Computer Science, Engineering, or a related field.

What We Offer:

• A dynamic work environment where your ideas truly matter.
• Opportunities to attend and speak at industry conferences.
• Collaboration with cutting-edge technology and tools.
• A culture that values innovation, autonomy, and personal growth.

Cyger Technolabs Pvt. Ltd. is a leading IT solutions company committed to delivering tailored, innovative, and reliable technology services that empower businesses to thrive. We are seeking a highly motivated and results-oriented Business Development Executive to join our dynamic team. As a key contributor, you will play a pivotal role in identifying and capturing new business opportunities, fostering client relationships, and driving revenue growth

Roles & Responsibilities:

·       Handling of International IT Sales & Marketing.

·       Generate qualified leads through various channels like Networking,

Upwork, LinkedIn, or any other freelance marketplace and nurture

client contacts in companies to build relationship for IT services.

·       Network with prospects through virtual conferences, forums etc.

·       Prepare the content relevant to prospective customer.

·       Prepare and deliver the company pitch, work portfolio and

proposals to the potential clients.

·       Communicate with clients from beginning to end.

·       Monitor market trends and competitor activity to stay informed and

make strategic decisions.

Required Experience: 1- 3 Year

Preferred Location: Ahmedabad

Educational Qualification:

·      Bachelor's degree in business, marketing, or a related field.

·      Master degree in business, marketing ·

·      Fluency in IT

Skills Required:

·      Excellent English Communication Skills (Verbal & Written) and negotiation skills.

·      Should know about IT Sales & Marketing and Proven experience as a Business Development Executive.

·      Strong analytical and decision-making skills.

Job Type: Full-time

Responsibilities:

• Hand on experience in Golang/Python/Ruby on Rails /Node.Js
• Must have at least 1+ years of experience in Team Handling

1. Develop new key account relationship and act as the main point of contact to ensure effective communication and services deliveries to meet or exceed client expectations
2. Provide ongoing customer and technical support for products and services
3. Assist in preparing quotations, provide pricing and availability of products
4. Entry of orders, process and invoices
5. Effectively communicate and coordinate with logistics and lab during all steps of the ordering process from inception to completion
6. Develop and maintain existing accounts by identifying customer needs and recommending relevant products/solutions
7. Participate in business development strategies. 
8. Responsible for the business growth and execution of business development/sales strategy to achieve the target.
9. Maintain professional and technical knowledge; participate in industry trade shows and conferences
10. Review and maintain assigned accounts in the CRM for accuracy.
11. Extensive exposure and knowledge in exports documentation, shipment and sales generation is must.