Marketing Executive

What you'll do

Greetings from Trigent Software!!

Hiring for Customer Support Executive -International Process

**Only candidates who have excellent communication can apply**

Role: Customer Support Representative

Process: Voice

Mode of Work: Work from Office

Location: Bangalore

Working Days: 5 days

Shift: US Shift

Qualification: Graduates (Fresher) & Grads and Undergrads (Exp)

Salary: 0 months to 7 months - 3 LPA

8 months to 5 years - 4.8 LPA

Responsibility:

Identify and conduct communications activities to improve agent effectiveness and increase customer satisfaction.

Create focused communications to reinforce existing processes or introduce new ones.

Help manage the tools used for agent communications.

Good verbal and written communication Minimum 0 - 4 yrs voice customer service experience (not just any customer service), having been part of escalation desk in the past would be an added benefit Work from client location in bengalore on the basis of US shift.

Rounds of Interview: VERSANT > CD > OPS

Preferred Candidates Profiles:

* Candidate should be comfortable working in US Shift

* Candidate should be comfortable working in a Contractual role

Perks and Benefits:

* 2 way cab facility

Regards,

Trigent Software

Manage end to end travel plans pan India efficiently and cost-effectively – airlines, trains, transport, and hotels.  Negotiate on best rates through vendors every time there is a travel occurrence.  Communicate with the person travelling regularly to keep them updated on logistics.  Manage emergency changes/cancellations in a professional and calm manner.  Handle visa applications and formalities promptly.  Handle all incoming travel requests and the processes that follow after.

Job title:  DLP Engineer 

Work Location: Delhi

Division/Department: Technical

Requirement Severity: Immediate

Job Description:.

• Deploy and configure DLP solutions such as Forcepoint, CoSoSys, or Netskope across endpoints, networks, and cloud environments.
• Customize DLP policies and rules to address organizational data security needs.
• Continuously monitor data flow and detect unauthorized access or data exfiltration attempts.
• Analyze DLP alerts and logs to identify potential threats and escalate as necessary.
• Develop, implement, and manage DLP policies to prevent data breaches and leaks.
• Integrate DLP solutions with other security tools, including SIEM.
• Provide technical support for DLP tools and resolve related issues promptly.
• Stay updated with the latest trends and advancements in DLP technologies, particularly Forcepoint, CoSoSys, and Netskope.

Skill Requirements:

• Good communication skills.

Mandatory Requirements:

• 2 years’ experience in the installation of Forcepoint Cososys or Netskope.
• Should have own conveyance.

Education and/or Work Experience Requirements: 

• 2 years’ experience in the installation of Forcepoint Cososys or Netskope.
• Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.
• Ability to work independently and carry out assignments to completion within the instructions' parameters.

Job Requirements: 

Minimum Experience: 2 years

Working Days: 6 days working, Monday to Saturday (3rd Saturday off)

Roles & Responsibilities

• The role will entail enabling new products & propositions liaising with clients, insurers and internal stakeholders to solve business problem(s) and ensure mutual growth.
• The role will entail building and manage relationships with the Insurance Companies.
• Establish relationships with business leaders and underwriters of all insurance companies.
• Be primarily responsible for getting the best quotations across insurers, handle negotiations around policy terms and price.
• Be accountable for end-to-end group insurance product delivery for our partners.
• Maintain and improve the UAT sign off TATs as aligned by the organization.
• Develop and deepen both existing and new insurer relationships to support the strategic vision of the organization.
• Own overall delivery of the product from functions across product, compliance, legal, tech, and other functions.
• Be accountable for the delivery of API integration of new products with partners ecosystem (Web service and API integration).

Requirements, Desired Skills and Experience

• 4 years of relevant experience with any Insurance Company
• 4 years of relevant experience in the Insurer Relations Team, Central Product Team,
• Placements Team, Distribution Planning, Partner Onboarding, Process Excellence vertical/teams
• Masters degree is a must
• Entrepreneurial mindset, networking, and relationship building are must-have competencies
• Ability to take initiative, be proactive and work independently as well as with team to drive results

• 3+ years of working experience using NodeJS
• Knowledge on Express and/or React Js added advantage
• Experience in MongoDB and/or Postgres
• Experience in designing and developing serverless applications
• Knowledge of SOLID principles, Design patterns
• Good debugging skills using modern Dev Tools
• Experience with RESTful API development and integration
• Microservice experience is preferred
• Experience in Unit tests, code reviews
• Experience in cloud platforms – AWS is a plus
• Ability to up-skill in new technologies
• Innovative thinker with strong problem-solving skills

• NodeJS 
• NPM
• RESTful API
• Microservice
• MongoDB
• Postgres

Job Description

We are looking for a Full stack PHP Developer responsible for managing back-end services and the interchange of data between the server and the users. Your primary focus will be the development of all server-side and user-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the front-end elements into the application. Therefore, understanding of front-end technologies is necessary as well.

  Responsibilities

• User-facing elements developed by front-end developers
• Build efficient, testable, and reusable PHP modules
• Solve complex performance problems and architectural challenges
• Integration of data storage

Experience: 2-5years

Key Skills: PHP, Angular JS, React JS, MySQL

Desired Skills and competencies

• Understanding of MVC design patterns
• Strong knowledge of PHP web frameworks {such as Laravel, Yii, etc depending on your technology stack}, preferably into SaaS Product development
• Understanding the fully synchronous behavior of PHP
• Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3
• Knowledge of object oriented PHP programming
• Strong knowledge of the common PHP or web server exploits and their solutions
• User authentication and authorization between multiple systems, servers, and environments
• Integration of multiple data sources and databases into one system
• Familiarity with limitations of PHP as a platform and its workarounds
• Creating database schemas that represent and support business processes
• Strong knowledge of SQL/NoSQL databases and their declarative query languages

Proficient understanding of code versioning tools, such as GITLab

Preferred Skills

• Knowledge on Linux/Shell commands 
• Demonstrates ability to communicate effectively in both technical and business environments.
• Willingness to learn Perl, NodeJS and new technologies
• Willingness to work in a collaborative, innovative, flexible and team-oriented environment
• Demonstrates ability to communicate effectively in both technical and business environments.