Lead Generation/International bd

Job Title: Sr. QA Engineer

Location: Pune, Banner

Mode - Hybrid

Major Responsibilities:

• Understand product requirements and design test plans/ test cases.
• Collaborate with developers for discussing story design/ test cases/code walkthrough etc.
• Design automation strategy for regression test cases.
• Execute tests and collaborate with developers in case of issues.
• Review unit test coverage/ enhance existing unit test coverage
• Automate integration/end-to-end tests using Junit/ Mockito /Selenium/Cypress

Requirements: 

• Experience of web application testing/ test automation
• Good analytical skills
• Exposure to test design techniques
• Exposure to Agile Development methodology, Scrums
• Should be able to read and understand code.
• Review and understand unit test cases/ suggest additional unit-level coverage points.
• Exposure to multi-tier web application deployment/architecture (SpringBoot)
• Good exposure to SQL query language
• Exposure to Configuration management tool for code investigation - GitHub
• Exposure to Web Service / API testing
• Cucumber – use case-driven test automation
• System understanding, writing test cases from scratch, requirement analysis, thinking from a user perspective, test designing, and requirement analysis

Job Description: Customer Service Executive (Hindi Voice Process)

Company: Hippdocloud Technologies

Location: Visakhapatnam

Experience: 0-1 year

Qualification: Any Graduate

Job Overview:

As a Customer Service Executive, you will be responsible for providing excellent customer service to clients in the Hindi language.

You will handle customer inquiries, resolve complaints, and provide information about company products and services.

The role involves communicating with customers primarily through voice calls.

Responsibilities:

Handle incoming customer calls and provide assistance in a professional and courteous manner.

Address customer inquiries, complaints, and provide appropriate solutions.

Maintain accurate and detailed records of customer interactions and transactions.

Collaborate with team members and other departments to ensure customer satisfaction.

Stay updated on company products, services, and policies to provide accurate information to customers.

Follow communication scripts and guidelines to ensure consistent and effective customer interactions.

Identify and escalate priority issues to the appropriate department or supervisor.

Provide feedback and suggestions for process improvements to enhance customer experience.

Requirements:

Fluency in Hindi and Telugu languages is essential.

Excellent verbal and written communication skills in Hindi.

Strong customer service orientation and problem-solving skills.

Ability to handle customer inquiries and complaints with empathy and professionalism.

Basic computer skills and familiarity with CRM systems.

Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

Prior experience in customer service or call center roles is preferred but not mandatory.

[AeroLeads](https://aeroleads.com) is a fast-growing product-based startup with 180,000+ business users and a good number of paying customers including major startups in India, Inc 5000 companies, IBM, Gartner, GrubHub, Hindustan Times, Tata Chemicals, etc. 

**About AeroLeads**

* We are a 4-year-old profitable product-based startup with an office in Bangalore. The team is currently working remotely.

* We are a team of 20 and growing rapidly. We are launching new features every day and have multiple new products in the pipeline.

* The founder has experience of 15 years. He has built multiple product software and sold his last startup to build and focus on AeroLeads. You will be working directly with the founding team. 

**What you will do**

Ideally, we want you to think out of the box and come up with growth hacking strategies. A few things we can suggest are - 

1. Mention our aeroleads name on the web. You can post on Slack groups, Discord groups, Sales Telegram channels, marketing-related subreddits, Quora, ProductHunt, LinkedIn, etc
2. Get some startup, news, and blog coverage for our product. 
3. You want to focus on building a brand and audience. 

There are 100s of other growth hacking things we can do We can discuss those at the time of the Interview and when you start working. 

We are looking for someone who is a fast learner, who can observe and learn and can apply himself. The icing on the cake will be if you already have experience in growth hacking in a SaaS company! 

Mactores is a trusted leader among businesses in providing modern data platform solutions. Since 2008, Mactores have been enabling businesses to accelerate their value through automation by providing End-to-End Data Solutions that are automated, agile, and secure. We collaborate with customers to strategize, navigate, and accelerate an ideal path forward with a digital transformation via assessments, migration, or modernization.

We are looking for a DataOps Engineer with expertise while operating a data lake. Amazon S3, Amazon EMR, and Apache Airflow for workflow management are used to build the data lake.

You have experience of building and running data lake platforms on AWS. You have exposure to operating PySpark-based ETL Jobs in Apache Airflow and Amazon EMR. Expertise in monitoring services like Amazon CloudWatch.

If you love solving problems using yo, professional services background, usual and fun office environment that actively steers clear of rigid "corporate" culture, focuses on productivity and creativity, and allows you to be part of a world-class team while still being yourself.

What you will do?

• Operate the current data lake deployed on AWS with Amazon S3, Amazon EMR, and Apache Airflow
• Debug and fix production issues in PySpark.
• Determine the RCA (Root cause analysis) for production issues.
• Collaborate with product teams for L3/L4 production issues in PySpark.
• Contribute to enhancing the ETL efficiency
• Build CloudWatch dashboards for optimizing the operational efficiencies
• Handle escalation tickets from L1 Monitoring engineers
• Assign the tickets to L1 engineers based on their expertise

What are we looking for?

• AWS data Ops engineer.
• Overall 5+ years of exp in the software industry Exp in developing architecture data applications using python or scala, Airflow, and Kafka on AWS Data platform Experience and expertise.
• Must have set up or led the project to enable Data Ops on AWS or any other cloud data platform.
• Strong data engineering experience on Cloud platform, preferably AWS.
• Experience with data pipelines designed for reuse and use parameterization.
• Experience of pipelines was designed to solve common ETL problems.
• Understanding or experience on various AWS services can be codified for enabling DataOps like Amazon EMR, Apache Airflow.
• Experience in building data pipelines using CI/CD infrastructure.
• Understanding of Infrastructure as code for DataOps ennoblement.
• Ability to work with ambiguity and create quick PoCs.

You will be preferred if

• Expertise in Amazon EMR, Apache Airflow, Terraform, CloudWatch
• Exposure to MLOps using Amazon Sagemaker is a plus.
• AWS Solutions Architect Professional or Associate Level Certificate
• AWS DevOps Professional Certificate

Life at Mactores

We care about creating a culture that makes a real difference in the lives of every Mactorian. Our 10 Core Leadership Principles that honor Decision-making, Leadership, Collaboration, and Curiosity drive how we work.

1. Be one step ahead

2. Deliver the best

3. Be bold

4. Pay attention to the detail

5. Enjoy the challenge

6. Be curious and take action

7. Take leadership

8. Own it

9. Deliver value

10. Be collaborative

We would like you to read more details about the work culture on https://mactores.com/careers 

The Path to Joining the Mactores Team

At Mactores, our recruitment process is structured around three distinct stages:

Pre-Employment Assessment: 

You will be invited to participate in a series of pre-employment evaluations to assess your technical proficiency and suitability for the role.

Managerial Interview: The hiring manager will engage with you in multiple discussions, lasting anywhere from 30 minutes to an hour, to assess your technical skills, hands-on experience, leadership potential, and communication abilities.

HR Discussion: During this 30-minute session, you'll have the opportunity to discuss the offer and next steps with a member of the HR team.

At Mactores, we are committed to providing equal opportunities in all of our employment practices, and we do not discriminate based on race, religion, gender, national origin, age, disability, marital status, military status, genetic information, or any other category protected by federal, state, and local laws. This policy extends to all aspects of the employment relationship, including recruitment, compensation, promotions, transfers, disciplinary action, layoff, training, and social and recreational programs. All employment decisions will be made in compliance with these principles.

3+ yrs of exp develp'g in PHP and open source language, knowledge in MySQL, JQuery, Javascript, and other popular& widely used server technologies like Drupal, WordPress, Joomla used to implement php web applications. Knowledge of UNIX & Web Hosting.

Role IT Project Lead

Industry Type IT Services & Consulting

Functional Area Project & Program Management

Role Category Technology / IT
Location:Hyderabad

Develop optimization strategies that increase the company's search engine results rankings.

· Research SEO keywords to use throughout the company's website and marketing materials.

· Set measurable goals that demonstrate improvement in marketing efforts.

· Monitor daily performance metrics to understand SEO strategy performance.

· Efficiently communicate with other marketing professionals to align goals.

· Collaborate with others within the marketing department to manage SEO strategy.

· Write compelling and high-quality website content, including blog posts and page descriptions.

· Update content and website links for maximum optimization and search engine rankings.

· Minimum 2+ years of experience in developing and executing SEO campaigns.

· Bachelor's degree in business, marketing, communications or information technology, certification, and other degree programs available so must be having min. requisite of IT side & good at Marketing side.

· Understanding of search engine algorithms and ranking methods.

· Experience with SEO industry programs, such as Google Analytics or Adobe Analytics.

· Knowledge of keyword research and data mining tools.

· Able to complete competitive analysis of other companies within the industry.

About the Company

• 💰 Early-stage, ed-tech, funded, growing, growing fast
• 🎯 Mission Driven: Make Indonesia competitive on a global scale
• 🥅 Build the best educational content and technology to advance STEM education
• 🥇 Students-First approach
• 🇮🇩 🇮🇳 Teams in India and Indonesia

Skillset 🧗🏼‍♀️

• You primarily identify as a DevOps/Infrastructure engineer and are comfortable working with systems and cloud-native services on AWS
• You can design, implement, and maintain secure and scalable infrastructure delivering cloud-based services
• You have experience operating and maintaining production systems in a Linux based public cloud environment
• You are familiar with cloud-native concepts - Containers, Lambdas, Orchestration (ECS, Kubernetes)
• You’re in love with system metrics and strive to help deliver improvements to systems all the time
• You can think in terms of Infrastructure as Code to build tools for automating deployment, monitoring, and operations of the platform
• You can be on-call once every few weeks to provide application support, incident management, and troubleshooting
• You’re fairly comfortable with GIT, AWS CLI, python, docker CLI, in general, all things CLI. Oh! Bash scripting too!
• You have high integrity, and you are reliable

What you can expect from us 👌🏼

☮️ Mentorship, growth, great work culture

• Mentorship and continuous improvement are a part of the team’s DNA. We have a battle-tested robust growth framework. You will have people to look up to and people looking up to you
• We are a people-first, high-trust, high-autonomy team
• We live in the TDD, Pair Programming, First Principles world

🌏 Remote done right

• Distributed does not mean working in isolation, feeling alone, being buried in Zoom calls
• Our leadership team has been WFH for 10+ years now and we know how remote teams work. This will be a place to belong
• A good balance between deep focussed work and collaborative work ⚖️

🖥️ Friendly, humane interview process

• 30-minute alignment check and screening call
• A short take-home coding assignment, no more than 2-3 hours. Time is precious
• Pair programming interview. Collaborate, work together. No sitting behind a desk and judging
• In-depth engineering discussion around your skills and career so far
• System design and architecture interview for seniors

What we ask from you👇🏼

• Bring your software engineering — both individual brilliance and collaborative skills
• Bring your good nature — we're building a team that supports each other
• Be vested or interested in the company vision