Lead Data Engineer

Job Role: Customer Support Executive (Jaipur)

Location: Jaipur (On-site)

Employment Type: Full-time, Permanent

Shifts: Rotational; Night shifts as per business requirement

Experience: Freshers to 3 years

Compensation:

• International Process: ₹23,000 – ₹34,000 CTC/month
• Domestic Process (if applicable): ₹12,000 – ₹22,000 CTC/month

Role Overview

We are hiring Customer Support Executives for our International (Voice/Chat/Email) process in Jaipur. You will handle customer queries professionally, ensure timely resolution, and deliver a great customer experience.

Key Responsibilities

• Handle customer queries via phone calls, emails, and chats.
• Diagnose issues, provide accurate resolutions, and escalate when needed.
• Document interactions in CRM/tools and follow defined SLA/TAT.
• Collaborate with team/lead to improve customer satisfaction and KPIs.

Must-Have Skills

• Excellent English communication (spoken and written).
• Customer first mindset; active listening and problem-solving.
• Typing accuracy and basic computer proficiency.
• Willingness to work night/rotational shifts for international support.

Eligibility

• Undergraduates/Graduates/Postgraduates are welcome.
• Freshers and experienced candidates (up to 3 years) can apply.
• Immediate joiners preferred.

Benefits

• Cab facility for night shifts (as per company policy).
• One-time meal during shifts (as applicable).
• Performance incentives and growth opportunities.

The ideal candidate will be responsible for developing high-quality applications. They will also be responsible for designing and implementing testable and scalable code.

Responsibilities

Develop quality mobile and web applications

Design highly scalable, testable code

Discover and fix programming bugs

Qualifications

Bachelor's degree or equivalent experience in Computer Science or related field

Development experience with programming languages

Hands on knowledge of dart would be great

Hands on knowledge of flutter would be great

Experience with the BLOC design pattern would be a big plus

Working knowledge of API integration

Experience with Flutter 2.0 for building both web and mobile applications would be a big plus

Good communication skills to operate in today's remote work environment

Bachelor’s degree (minimum) in Computer Science or Engineering.

5-7 years of experience working as a senior–level Software Engineer

Excellent programming and debugging skills in C/C++and Python

Experience developing on Windows and Linux systems 

Experience in automation of manual tasks

Although not required, the following are a plus:  

Experience working with Build framework (Makefile, CMake, Scons), Batch/Shell scripting

Experience with Jenkins and other CI/CD tools

Knowledge of RESTful web services and docker

• 3+ years of relevant experience
• 2+ years experience with AWS (EC2, ECS, RDS, Elastic Cache, etc)
• Well versed with maintaining infrastructure as code (Terraform, Cloudformation, etc)
• Experience in setting CI/CD pipelines from scratch
• Knowledge of setting up and securing networks (VPN, Intranet, VPC, Peering, etc)
• Understanding of common security issues

About Client Launched in 1993, Client's brand, focused on providing high-quality herbal powders for beauty care. With a commitment to purity, their products contain only natural ingredients without fillers or preservatives. Recognizing the demand for safe and differentiated products in the growing Indian personal care market, they expanded their product range. In 2012, a strategic investor joined, leading to further expansion and enhanced product quality. Today, the brand boasts 36 products across 10 categories, marrying Ayurvedic principles with natural ingredients, offering outstanding products globally through various channels.

 Job Description:

• Develop and oversee performance marketing strategy
• Manage Ad campaigns on Facebook, Google & Marketplaces
• Create engaging content for digital platforms
• Conduct regular CRO audits and execute A/B tests
• Implement user testing for enhanced conversion rates
• Review and optimize advertising campaigns for planned ROAS/ACOS
• Identify and optimize performance marketing channels
• Manage Analytics for campaign tracking
• Troubleshoot campaign-related issues
• Stay updated on industry trends and emerging technologies

Requirements

• 3-4 years of proven Performance Marketing experience
• Bachelor's degree in Marketing, Business, or related field
• In-depth knowledge of digital marketing channels and analytics
• Strong creative skills with attention to detail
• Data-driven mindset and analytical abilities

Title - HR Associate

Reporting to - Founders

Location - Hyderabad (Work from Office)

About Us -

At Devaseva, we believe in the power of devotion to bring joy and fulfilment to our lives. That's why we've created a dharmic tech platform where devotees can immerse in devotion through the sacred practice of Devaseva, no matter where they are in the world. 

Our mission is to preserve the ancient wisdom of Sanatana Dharma and Vedic Rituals and make them accessible to all through technology. We want to provide a space for individuals to deepen their connection with the divine. 

Our team is composed of knowledgeable and passionate people who are committed to using technology to enhance the spiritual experience. We are always exploring new and innovative ways to improve our platform and provide a meaningful and fulfilling experience for our users.

If you are driven, talented, and passionate about the spiritual path, we would love to hear from you. Join our team and be a part of the Devaseva family, as we work together to bring joy and fulfilment to individuals everywhere through devotion.

Short Description -

We at Devaseva are looking for a Human Resources enthusiast to join our power team and grow with us. If you are passionate about pursuing a career in Human Resources and growing in a dynamic fast paced startup environment, irrespective of your educational background and work experience we are happy to consider your profile. Inclination and passion towards the company's vision and mission is definitely an added advantage.

Roles and responsibilities -

• Recruits, interviews, and facilitates the hiring of qualified job applicants for open positions; collaborates with departmental managers to understand skills and competencies required for openings.
• Conducts or acquires background checks and employee eligibility verifications.
• Implements new hire orientation and employee recognition programs.
• Performs routine tasks required to administer and execute human resource programs including but not limited to compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development.
• Attends and participates in employee disciplinary meetings, exit interviews, and investigations.
• Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance.
• Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
• Performs other duties as assigned.

Required Skills -

• Excellent verbal and written communication skills.
• Excellent interpersonal, negotiation, and conflict resolution skills.
• Excellent organisational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Ability to prioritise tasks and to delegate them when appropriate.
• Ability to act with integrity, professionalism, and confidentiality.
• Thorough knowledge of employment-related laws and regulations.
• Proficient with Microsoft Office Suite or related software.
• Proficiency with or the ability to quickly learn the organisations HRIS and talent management systems.

Education and Experience: - Open to any background and experience (freshers as well).

Your responsibilities include:

• Work on the LOTR (Locus on the road) app which is native app in Android in a small team of 3 engineers
• Apart from the app, there is LOTR SDK also which is in nascent stage. The role would require building up the SDK as well
• Write maintainable code with around 80% unit test coverage. Do PR (pull request) review of fellow engineers on the app
• If you are adventurous - opportunity will be provided to work on the backend API to which the LOTR app/SDK will communicate to. Backend is in all java
• We have some created some cool stuff around selective app upgrade setup. Also, our app development process is under CI/CD so you don’t have to build & release app manually.

Requirements:

• 2 - 6 year experience as Android developer in a product based company

Perks:

• Healthy catered meals at office
• You decide your own Work From Home (WFH) and Out Of Office (OOO)
• Pet-friendly - bring your pets to the office any day. Locus family already has a Rottweiler and a Beagle

Skills

ANDROID, MOBILE APPLICATION, Java, KOTLIN