Language Engineer (SSE) (xtext)

Job Title: BASE24 EPS Tester / Developer

Location: Bangalore

Work Type: Permanent – Full Time

Role Overview:

Seeking an experienced technical engineer to support the migration from the existing transaction switch to BASE24 EPS. The role involves development, configuration, integration, and testing of BASE24 EPS modules, ensuring smooth transition, high-quality delivery, and collaboration within cross-functional teams.

Key Responsibilities:

Develop, test, and deploy solutions including CSMs on BASE24 EPS

Configure BASE24 EPS modules, terminals, ATMs, host systems, and interfaces

Prepare migration scripts and interchange configurations (VISA, MasterCard, AMEX, JCB)

Manage scheme mandates and updates

Configure security keys and integrate EPS with HSMs

Generate MIS and required business reports

Skills & Experience:

5+ years in transaction switch systems

Strong hands-on experience in BASE24 EPS, scripting, SDK

Knowledge of ISO 8583, XML, scheme formats and certifications

Strong C++/Java programming and debugging skills

Experience with Linux, VMware; cloud knowledge (Azure/AWS) preferred

Education:

Bachelor’s or Master’s in Engineering/Science or equivalent

Relevant certifications preferred

Values: 

Ethical, bold, professional

Respectful, customer-focused

Strong communication and time management skills

Drive the design, automation, and reliability of Albert Invent’s core platform to support scalable, high-performance AI applications.

You will partner closely with Product Engineering and SRE teams to ensure security, resiliency, and developer productivity while owning end-to-end service operability.

Key Responsibilities

• Own the design, reliability, and operability of Albert’s mission-critical platform.
• Work closely with Product Engineering and SRE to build scalable, secure, and high-performance services.
• Plan and deliver core platform capabilities that improve developer velocity, system resilience, and scalability.
• Maintain a deep understanding of microservices topology, dependencies, and behavior.
• Act as the technical authority for performance, reliability, and availability across services.
• Drive automation and orchestration across infrastructure and operations.
• Serve as the final escalation point for complex or undocumented production issues.
• Lead root-cause analysis, mitigation strategies, and long-term system improvements.
• Mentor engineers in building robust, automated, and production-grade systems.
• Champion best practices in SRE, reliability, and platform engineering.

Must-Have Requirements

• Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience.
• 4+ years of strong backend coding in Python or Node.js.
• 4+ years of overall software engineering experience, including 2+ years in an SRE / automation-focused role.
• Strong hands-on experience with Infrastructure as Code (Terraform preferred).
• Deep experience with AWS cloud infrastructure and distributed systems (microservices, APIs, service-to-service communication).
• Experience with observability systems – logs, metrics, and tracing.
• Experience using CI/CD pipelines (e.g., CircleCI).
• Performance testing experience using K6 or similar tools.
• Strong focus on automation, standards, and operational excellence.
• Experience building low-latency APIs (< 200ms response time).
• Ability to work in fast-paced, high-ownership environments.
• Proven ability to lead technically, mentor engineers, and influence engineering quality.

Good-to-Have Skills

• Kubernetes and container orchestration experience.
• Observability tools such as Prometheus, Grafana, OpenTelemetry, Datadog.
• Experience building Internal Developer Platforms (IDPs) or reusable engineering frameworks.
• Exposure to ML infrastructure or data engineering pipelines.
• Experience working in compliance-driven environments (SOC2, HIPAA, etc.).

·        Monitoring the entire customer service process.(US Process)

·        Resolving customer issues brought to your attention.

·        Creating procedures and policies for effective customer service.

·        Planning how to train customer support professionals.

·        Standardizing the customer service delivery of an organization

·        Tracking the work of every customer service representative in the team.

·        Performing quality assurance surveys with customers.

·        Conveying customers’ feedback to the team.

·        Fixing appointments according to the convenience of clients and customers.

·        Interacting with customers to determine whether they have a desirable and shareable experience.

·        Helping every customer service professional improve.

·        Possessing the knowledge and ability to improve customer service of the organization.

·        Creating a pleasant work environment for customer service professionals.

Customer Service Executive Requirements

·        A minimum of 0 to 1.5 year of experience as a customer service representative.

·        Superior written and oral communication skills.

·        Leadership skills to guide and improve a team.

·        Data entry and basic computer skills.

·        Knowledge about customer relationship management systems.

·        Knowledge about the best mediation and conflict resolution tactics.

·        Ability to empathize with customers.

·        Utmost patience while dealing with angry and agitated customers.

·        Ability to respect every customer.

·        Fast and efficient problem-solving skills.

·        English should be fluent

Job Title: Cloud Engineer - Azure DevOps

Job Location: Mumbai (Andheri East)

About the company:
MIRACLE HUB CLIENT,   is a predictive analytics and artificial intelligence company headquartered in Boston, US with offices across the globe. We build prediction models and algorithms to solve high priority business problems. Working across multiple industries, we have designed and developed breakthrough analytic products and decision-making tools by leveraging predictive analytics, AI, machine learning, and deep domain expertise

Skill-sets Required:

• Azure Architecture
• DevOps Expert
• Infrastructure as a code
• Automate CICD pipelines
• Security and Risk Compliance
• Validate Tech Design

Job Role:

• Create a well-informed cloud strategy and manage the adaption process and Azure based architecture
• Develop and organize automated cloud systems
• Work with other teams in continuous integration and continuous deployment pipeline in delivering solutions
• Work closely with IT security to monitor the company's cloud privacy

Desired Candidate Profile:

• Bachelor’s degree in computer science, computer engineering, or relevant field.
• A minimum of 3 years’ experience in a similar role.
• Strong knowledge of database structure systems and data mining.
• Excellent organizational and analytical abilities.
• Outstanding problem solver.
• IMMEDIATE JOINING (A notice period of 1 month is also acceptable)
• Excellent English communication and presentation skills, both verbal and written
• Charismatic, competitive and enthusiastic personality with negotiation skills

Compensation: 12-15 LPA with minimum 5 years of experience. ( OR AS PER LAST DRAWN )

🌍 We’re Hiring: VP – Enterprise Business Development | Remote | Full-time

Are you a seasoned enterprise leader with a passion for shaping the future of AI transformation?

Do you thrive in building C-level relationships, driving strategic partnerships, and leading market expansion?

We’re looking for a VP – Enterprise Business Development to lead revenue growth and help global enterprises unlock the power of agentic AI. This is a high-impact role where you’ll own strategic accounts, shape adoption journeys, and position our platform at the center of enterprise digital transformation.

What You’ll Do:

🔹 Lead enterprise revenue growth & new account acquisition

🔹 Structure complex partnerships & multi-stakeholder transformation programs

🔹 Build trusted relationships with C-level executives across industries

🔹 Apply consultative solution selling to uncover and solve business pain points

🔹 Represent the company at industry conferences, executive forums & customer events

What We’re Looking For:

✔️ 10+ years of enterprise experience with proven success influencing C-level stakeholders

✔️ Track record of closing six-figure+ enterprise deals with complex sales cycles

✔️ Deep expertise in one or more verticals: manufacturing, retail, financial services, energy, real estate, infrastructure

✔️ Strong consultative selling skills & end-to-end sales ownership

✔️ Startup leadership mindset – thrive in fast-paced, high-growth environments

✨ This is not a typical sales role – it’s a strategic thought leadership position with significant ownership, competitive compensation, and equity participation.

Job Description:

A sales development representative (SDR) is responsible for outbound sales prospecting for the Enterprise segment. Rather than trying to close deals, his/her work revolves around generating and qualifying new leads and moving them through the sales pipeline, until they’re ready to talk to the account executives/sales closers. He/she has to validate and screen potential customers given by LDRs (Lead Development Representatives) who can benefit from our products. As the first line of communication with prospects, ideal SDRs should have a strong understanding of the sales process, excel at researching leads, understand key pain points, start new relationships, and set our sales closers up for success. You should be a quick learner with strong communication skills and have the ability to showcase our offerings compellingly. Every potential customer is an opportunity for you to boost top-line revenue growth, customer acquisition levels, and profitability.

Role & Responsibilities

• Generate Sales Qualified Opportunities from various lead generating channels through LDRs, LinkedIn, Company Reports and profiles etc.,
• Design email campaigns (persona wise) to generate interest in the leads.
• Do discovery meetings to understand the pain points of the prospects.
• Do email/calls to the target audience to generate interest and fix demo appointments.
• Represent our company’s products and services, starting with a comprehensive understanding and leading to consumer research to identify how our solutions meet needs.
• Build relationships by nurturing warm prospects and finding new potential sales outlets.
• Manage and maintain a pipeline of interested prospects and engage sales executives for the next steps.
• Identify best practices to refine the company’s lead generation.

Desired Candidate Profile

• Bachelor’s/Master’s Degree from an accredited University with relevant 0-2 years of sales experience.
• Must have strong interpersonal, communication, and presentation skills across a variety of channels (email, social media, phone, etc.)
• Should showcase a target-oriented approach toward his/her work.
• Possess a research-oriented approach to identifying opportunities.
• Prior automotive experience is preferred but not mandatory.
• Willingness to work outside the strict job description parameters, thinking creatively about how to provide the highest level of internal and external customer service.
• Strong desire and ability to come up with innovative ideas.
• Ability to see problems as opportunities.
• Prior experience in using CRM is preferred but not mandatory.

Employment Type

Full-time

Apply through this link

https://garageplug.freshteam.com/jobs/GFHD8JF1VJm7/sales-development-representative-sdr" target="_blank">https://garageplug.freshteam.com/jobs/GFHD8JF1VJm7/sales-development-representative-sdr