Customer relationship Executive / Manager

Job Description

🚀 Job Title : Principal Officer – Compliance (Crypto Exchange + FIU)

Experience : 4+ Years

Location : Anywhere in India (Preferred : Delhi / Gurgaon)

Working Days : 5 Days

🛠️Mandatory Requirement (Strict) :

We are strictly looking for candidates who :

• Have worked with a Centralized Crypto Exchange (CEX)
• Have hands-on experience dealing with FIU-IND
• Have direct experience in FIU reporting (STR, CTR, etc.) under PMLA and
• Proven expertise in AML/CFT compliance and regulatory audits.

✅ Mandatory & Required Skills :

• Experience with Centralized Crypto Exchange (CEX).
• Hands-on FIU-IND Reporting (STR, CTR, SAR) under PMLA.
• Strong knowledge of AML/CFT regulations and compliance frameworks.
• Experience in regulatory audits, inspections, and reporting.
• Expertise in KYC, CDD, EDD processes.
• Proficiency in transaction monitoring and suspicious activity investigation.
• Experience in fraud risk management and financial crime prevention.
• Strong understanding of PMLA (Prevention of Money Laundering Act, India).
• Experience with sanctions screening and compliance tools.
• Ability to handle regulatory queries and law enforcement coordination.
• Strong risk assessment & internal controls implementation.
• Excellent analytical and investigative skills.
• Strong documentation, reporting, and communication skills.
• High level of ownership, integrity, and regulatory accountability.

Role Overview :

We are seeking a skilled and proactive Principal Officer – Compliance to lead AML, CFT, fraud prevention, and enterprise risk management functions for crypto operations in India.

The role will be responsible for ensuring compliance with the Prevention of Money Laundering Act (PMLA), 2002, and managing reporting obligations with FIU-IND, while strengthening the compliance framework for digital asset operations.

Key Responsibilities :

1. Regulatory & AML Oversight :

• Act as the designated Principal Officer under PMLA and FIU-IND guidelines.
• Ensure timely filing of STRs, CTRs, and regulatory reports with FIU-IND.
• Serve as the primary point of contact for regulators, auditors, and law enforcement.
• Track and implement regulatory updates in crypto, AML/CFT frameworks.
• Handle regulatory inspections, audits, and queries.

2. Compliance Framework & Risk Management :

• Develop and enhance AML/CFT policies, procedures, and controls.
• Conduct enterprise-wide risk assessments (AML, fraud, operational risks).
• Oversee KYC, CDD, EDD, transaction monitoring, and sanctions screening.
• Investigate suspicious transactions and prepare STR filings.
• Maintain PMLA records and audit-ready documentation.

3. Fraud Management & Controls :

• Design fraud detection and prevention mechanisms for crypto transactions.
• Investigate fraud incidents and compliance breaches.
• Strengthen internal control frameworks to mitigate financial crime risks.

4. Governance & Reporting :

• Prepare board-level compliance reports.
• Conduct internal audits and compliance testing.
• Manage regulatory complaint handling and escalations.
• Ensure policies and disclosures remain up-to-date and compliant.

5. Stakeholder Management & Culture :

• Engage with regulators and licensing authorities.
• Collaborate with product, tech, operations, and legal teams.
• Drive a compliance-first culture through training programs.
• Evaluate and onboard compliance tools and monitoring systems.

Required Qualifications :

• Bachelor’s or Master’s degree in Law, Finance, Business, or related field.
• ACAMS (CAMS) or equivalent AML certification (Preferred).
• 4–5 years of experience in AML/Compliance/Fraud Risk.
• Must have worked in a Centralized Crypto Exchange environment.
• Strong experience in FIU-IND reporting and regulatory audits.

Key Skills & Competencies :

• Strong knowledge of AML/CFT regulations and crypto compliance.
• Hands-on experience with transaction monitoring systems.
• Excellent analytical and investigative skills.
• Strong communication and stakeholder management.
• High level of integrity, ownership, and accountability.

💡 Ideal Candidate Profile :

• Has end-to-end FIU reporting experience.
• Comes from crypto exchange / fintech dealing with digital assets.
• Comfortable handling regulatory pressure and audits independently.

About MyOperator

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.

About the Role: 

Lead & Scale a High-Growth Inbound SaaS Sales Team We are looking for a hands-on Sales Team Leader – Inbound SaaS to own revenue outcomes and lead a team of inbound Business Consultants. This role is ideal for someone who has closed inbound SaaS deals, handled monthly revenue targets, and is ready to build, coach, and scale a high-performing sales team. You will work with high-intent inbound leads, sell a category-leading SaaS product, and play a critical role in driving MyOperator’s revenue growth.

What You’ll Own

• Lead, mentor, and manage a team of inbound Business Consultants to achieve monthly MRR targets
• Drive daily execution through stand-ups, pipeline reviews, and deal strategy discussions
• Own conversion metrics across calls, demos, closures, and revenue
• Ensure strong CRM hygiene, process adherence, and forecast accuracy

Revenue & Process Ownership

• Deliver consistent achievement of revenue and closure targets
• Ensure fast, high-quality follow-ups across all inbound leads
• Support negotiations, deal closures, and retention of key customers.

Training & Team Development

• Identify performance gaps and partner with L&D to strengthen sales capability
• Conduct regular role-plays, feedback sessions, and coaching conversations
• Build a strong, motivated, and accountable sales culture

Qualifications

Who Should Apply (tightened & clearer)

• 4–6 years of experience in B2B Inside Sales / SaaS Sales
• Minimum 2 years of team-handling experience with revenue ownership
• Proven success in inbound sales environments with monthly targets
• Strong experience using CRM tools (Zoho preferred)
• High ownership mindset, data-driven approach, and strong communication skills
• Experience in SaaS / cloud telephony / communication technology is a plus

Why Join MyOperator

• Work in a high-growth SaaS environment with strong inbound demand
• Clear ownership of revenue and team performance
• Fixed salary + performance-driven incentives with real upside
• Opportunity to sell and scale impactful AI-powered SaaS solutions

1. Develop and maintain server-side logic and APIs using Node.js.
2. Collaborate with front-end developers to integrate user-facing elements with server-side logic.
3. Design and implement scalable, secure, and maintainable backend solutions.
4. Work with databases such as MongoDB, PostgreSQL, or MySQL.
5. Optimize application performance and troubleshoot production issues.
6. Follow best practices for testing, deployment, and code quality.
7. Stay updated with the latest trends and technologies in backend

Looking for a Senior Digital Marketing Manager to be responsible for marketing strategy for the organization and to drive initiatives to improve SEO, performance ads and brand presence. Our ideal candidate is a blend of analytical and creative, passionate about driving metrics while also being very sensitive to brand and user experience, and distinctive at operating in highly collaborative and cross-functional settings. This role partners closely with our design, engineering, analytics, and broader marketing teams.

‍

• Use data, cross-functional input, and best practices to build a plan for how to optimize the organization digital marketing efforts.
• Develop and maintain marketing performance dashboards. Create and manage implementation of analytics tracking requirements for SEO, performance ads, emailers and any other marketing initiative in the company. Draw insights using the data to enhance marketing performance.
• Work with marketing, engineering, and design to deliver data driven results on A/B tests, SEO, Google Ads, Linkedin Ads, email sequences and customer lifecycle marketing from lead generation to deal closure.
• Work with content creators to ensure content is distributed effectively, generates leads, and improves SEO objectives.
• Manage all ppc campaigns to drive lead generation with right metrics.
• Growth hacks and technical expertise in marketing with various tools like Google analytics, Hubspot, SEO tools, Adwords, Heatmaps etc would be required.
  
  

• Data-driven. You get deep into data to generate hypotheses, run experiments, and scale successful findings.
• Creative. You partner well with design and are excited about building novel things.
• Passionate about customers. You have deep empathy for users and are able to adapt how you communicate to best reach and engage your audience. You have excellent verbal and written communication skills.
• Organized. You are able to manage highly interdependent, complex projects and keep various work streams on track.
• Ambitious. You are eager to make an impact at orzanization. You thrive in a fast-moving, dynamic, hyper-growth environment and are able to operate fluidly between the 30,000-foot strategy level and the micro-detail to get things right.
• A team player. You are able to work with a range of disciplines to execute on your work and thrive seeing different points of view on an issue.

• 5-7 years of relevant work experience in digital marketing, growth marketing and analytics.
• Candidates from SaaS, top institutes like IIM/IIT/NIT/SpJain/NITIE/FMS will be preferred.
• Key skills required:  Content marketing, On page and off page SEO, data driven, good knowledge of SEO tools and  marketing analytics.

Challenging opportunity, tough problems and a very good growth path. An excellent opportunity to work with a team of highly talented young professionals. We also offer a whole load of benefits to make your stay enjoyable with the organization.

A SaaS commerce company helping organizations enhance employee engagement by offering products in the area of employee engagement via Empuls, sales & channel incentive management via Compass, and loyalty & rewards management via Plum. We welcome you to explore the website to learn more about us.

If you find this role exciting and want to join us at Bangalore, India, then apply by clicking below. Provide your details and upload your resume. All received resumes will be screened, shortlisted candidates will be requested to join for a discussion and on mutual alignment and agreement, we will proceed with hiring.

• Proven software development experience in PHP

• Understanding of open source projects like Laravel, Drupal, Mysqletc

• Demonstrable knowledge of web technologies including HTML, CSS, Javascript, AJAX etc

• Good knowledge of relational databases, version control tools and of developing web services

• Experience in common third-party APIs (Google, Facebook, Ebay etc)

Job Title: Sales and Marketing Executive

We are seeking a dynamic and experienced Sales and Marketing Executive to join our advertising team.

Responsibilities:

- Develop and implement marketing strategies to increase brand awareness and drive sales.

- Coordinate advertising campaigns, including print, television, radio, hoardings and digital media.

- Build and maintain strong relationships with clients, vendors, and stakeholders.

Requirements:

- Minimum of 06 months of experience in marketing, retail, and sales within the advertising industry.

- Strong understanding of marketing principles and strategies.

- Excellent communication and interpersonal skills.

- Ability to work independently and as part of a team.

Sigmoid works with a variety of clients from start-ups to fortune 500 companies. We are looking for a detailed oriented self-starter to assist our engineering and analytics teams in various roles as a Software Development Engineer.

This position will be a part of a growing team working towards building world class large scale Big Data architectures. This individual should have a sound understanding of programming principles, experience in programming in Java, Python or similar languages and can expect to

spend a majority of their time coding.

Location - Bengaluru and Hyderabad

Responsibilities:

● Good development practices

○ Hands on coder with good experience in programming languages like Java or

Python.

○ Hands-on experience on the Big Data stack like PySpark, Hbase, Hadoop, Mapreduce and ElasticSearch.

○ Good understanding of programming principles and development practices like checkin policy, unit testing, code deployment

○ Self starter to be able to grasp new concepts and technology and translate them into large scale engineering developments

○ Excellent experience in Application development and support, integration development and data management.

● Align Sigmoid with key Client initiatives

○ Interface daily with customers across leading Fortune 500 companies to understand strategic requirements

● Stay up-to-date on the latest technology to ensure the greatest ROI for customer &Sigmoid

○ Hands on coder with good understanding on enterprise level code

○ Design and implement APIs, abstractions and integration patterns to solve challenging distributed computing problems

○ Experience in defining technical requirements, data extraction, data

transformation, automating jobs, productionizing jobs, and exploring new big data technologies within a Parallel Processing environment

● Culture

○ Must be a strategic thinker with the ability to think unconventional /

out:of:box.

○ Analytical and data driven orientation.

○ Raw intellect, talent and energy are critical.

○ Entrepreneurial and Agile : understands the demands of a private, high growth company.

○ Ability to be both a leader and hands on "doer".

Qualifications: -

- Years of track record of relevant work experience and a computer Science or related technical discipline is required

- Experience with functional and object-oriented programming, Java must.

- hand-On knowledge in Map Reduce, Hadoop, PySpark, Hbase and ElasticSearch.

- Effective communication skills (both written and verbal)

- Ability to collaborate with a diverse set of engineers, data scientists and product managers

- Comfort in a fast-paced start-up environment

Preferred Qualification:

- Technical knowledge in Map Reduce, Hadoop & GCS Stack a plus.

- Experience in agile methodology

- Experience with database modeling and development, data mining and warehousing.

- Experience in architecture and delivery of Enterprise scale applications and capable in developing framework, design patterns etc. Should be able to understand and tackle technical challenges, propose comprehensive solutions and guide junior staff

- Experience working with large, complex data sets from a variety of sources

Title: Data Engineer (Azure) (Location: Gurgaon/Hyderabad)

Salary: Competitive as per Industry Standard

We are expanding our Data Engineering Team and hiring passionate professionals with extensive

knowledge and experience in building and managing large enterprise data and analytics platforms. We

are looking for creative individuals with strong programming skills, who can understand complex

business and architectural problems and develop solutions. The individual will work closely with the rest

of our data engineering and data science team in implementing and managing Scalable Smart Data

Lakes, Data Ingestion Platforms, Machine Learning and NLP based Analytics Platforms, Hyper-Scale

Processing Clusters, Data Mining and Search Engines.

What You’ll Need:

• 3+ years of industry experience in creating and managing end-to-end Data Solutions, Optimal

Data Processing Pipelines and Architecture dealing with large volume, big data sets of varied

data types.

• Proficiency in Python, Linux and shell scripting.
• Strong knowledge of working with PySpark dataframes, Pandas dataframes for writing efficient pre-processing and other data manipulation tasks.
  ● Strong experience in developing the infrastructure required for data ingestion, optimal

extraction, transformation, and loading of data from a wide variety of data sources using tools like Azure Data Factory,  Azure Databricks (or Jupyter notebooks/ Google Colab) (or other similiar tools).

• Working knowledge of github or other version control tools.
• Experience with creating Restful web services and API platforms.
• Work with data science and infrastructure team members to implement practical machine

learning solutions and pipelines in production.

• Experience with cloud providers like Azure/AWS/GCP.
• Experience with SQL and NoSQL databases. MySQL/ Azure Cosmosdb / Hbase/MongoDB/ Elasticsearch etc.
• Experience with stream-processing systems: Spark-Streaming, Kafka etc and working experience with event driven architectures.
• Strong analytic skills related to working with unstructured datasets.

Good to have (to filter or prioritize candidates)

• Experience with testing libraries such as pytest for writing unit-tests for the developed code.
• Knowledge of Machine Learning algorithms and libraries would be good to have,

implementation experience would be an added advantage.

• Knowledge and experience of Datalake, Dockers and Kubernetes would be good to have.
• Knowledge of Azure functions , Elastic search etc will be good to have.

• Having experience with model versioning (mlflow) and data versioning will be beneficial
• Having experience with microservices libraries or with python libraries such as flask for hosting ml services and models would be great.

• Design and build advanced applications for the Android platform.
• Collaborate with cross-functional teams to define, design, and ship new features.
• Work with outside data sources and APIs.
• Unit-test code for robustness, including edge cases, usability, and general reliability.
• Work on bug fixing and improving application performance.
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency