We are looking for candidate who can :-
1. Deal with our new and existing clients on daily basis to mantain relations
2. You willbe closing working with marketing team and help them to build best stratergies as per output.
3. knowing google sheets is an add on

About AONE STEEL AND ALLOYS PRIVATE LIMITED
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ROLES AND RESPONSIBILITIES:
As the G1 Head of Technical Support, you will be the central force ensuring an exceptional post-go-live technical experience across the company suite. You’ll oversee L3 support operations across all products, manage customer escalations, drive cross-team resolution, and build processes for visibility, accountability, and continuous improvement. This is a cross-functional, high-impact leadership role, working across engineering, QA, DevOps, customer support, and product teams to ensure that every issue is tracked, resolved, and learned from—within SLA and with a customer-first mindset.
YOU WILL-
Incident & Ticket Management:
- Own end-to-end L3 technical support governance across company products (ERP, POS,OMS, etc.)
- Ensure customer issues are responded to and resolved within defined SLAs
- Drive prioritization, root cause resolution, and engineering coordination across product teams
- Personally manage and de-escalate high-severity issues with customers and internal teams
Process & Metrics Ownership:
- Define, track, and optimize support processes, SLAs, escalation workflows, and ticket lifecycle practices
- Build dashboards for SLA adherence, issue aging, bug trends, defect density, etc.
- Establish strong feedback loops to engineering/product based on recurring issues
RCA & Knowledge Management:
- Ensure timely Root Cause Analysis (RCAs) for all S1/S2 issues with actionable insights
- Lead trend analysis to preempt issues and recommend long-term fixes or product hardening
- Build and maintain a knowledge base to improve internal resolution efficiency
Customer Interaction:
- Engage with enterprise customers on complex or long-running tickets
- Serve as a trusted escalation point for strategic clients
- Collaborate with Customer Success and Implementation teams for seamless client experience
Collaboration & Leadership:
- Coordinate with Product Architects and Engineering Heads to ensure ticket resolution
- Build and mentor a lean L3 support team or tiger squads when required
- Drive a culture of accountability, learning, and proactiveness in technical support
IDEAL CANDIDATE:
- 11+ years of experience in technical support or L3 support leadership roles in SaaS or high- scale enterprise products
- Strong experience handling customer escalations, RCAs, and cross-team ticket resolution
- Solid technical background (understanding of APIs, microservices, database queries, logs, debugging)
- Expertise in support tooling: Freshdesk, Jira, ServiceNow, etc.
- Excellent communication skills—able to speak fluently with both customers and engineers
- Data-driven mindset for reporting, insights, and stakeholder updates
- Experience working in retail tech, ERP, or platform businesses is a big plus
PERKS, BENEFITS AND WORK CULTURE:
- Comprehensive health insurance coverage.
- Excellent rewards and recognition policy.
- Transparent compensation policy with no unnecessary deduction in CTC.
- Annual company off-site and a variety of events, celebrations throughout the year.
- Travelling opportunities between our offices across the country.
- Annual company walkathon & related sporting events.
- Quarterly Coffee with CEO.
Job Location: Ahmedabad - WFO
Job Description:
We are looking for an E-commerce Specialist to join our team. You will manage our clients’ accounts on Amazon and solve any arising doubts or queries.
As an Ecommerce Specialist, you should have excellent multitasking skills to handle all of our clients’ accounts in a cohesive way. If you have a creative way of thinking and of presenting our clients’ brands through multiple online selling channels, we would like to make you part of our team. Ultimately, you should be able to ensure our clients' marketplace accounts are in order and that their business is running smoothly.
Responsibilities:
- Manage all marketplace accounts and listings.
- Resolve any errors/issues arising in the account.
- Able to create/manage cases and solve complex listing-level issues
- Create and manage the product listings across channels.
- Research keywords, competition, and optimize product listings organically.
- Prepare weekly and monthly sales and traffic reports.
- Collaborate with the Amazon Ads team to share data analytics.
- Collaborate with clients to address any queries arising from managing the marketplace account.
- Stay up-to-date with best practices
Build the future of 3D virtual and hybrid events with Sarcon. Fast-growing profitable startup working with top brands across the globe.
We are recognized by the Government of Singapore & are a NASSCOM 10K startup. We also have a bunch of prestigious recognitions to our name. Our technology has powered virtual, hybrid and physical events of all sizes, from large international conferences to focused B2B meets in industries ranging from defense, information technology, aerospace to medicine and nanotechnology. The engineering team behind Sarcon consists of patent-holding engineers having worked for the likes of Intel, Qualcomm, Oracle, and L-Brands. We are continually working on adding products and features to our arsenal to make your events world-class.
In this role you would get to work closely not only with a highly smart and dedicated group of technologists but also with the sales and customer success teams as you help deliver the delightful experience customers have started to expect from Sarcon.
The role would be of interest to you if:
1) You want to build a world-class B2B2C product (A product used by businesses and end customers).
2) Are excited by the prospect of building cutting edge, scalable,secure, and intuitive applications.
3) You want to work on a product that is seeing exponential growth in demand and are excited by the challenges of building technology to support this demand
4) You want to work on stuff where the impact of your work will be seen by hundreds of thousands of industry leaders across industries
5) You want to push yourself to your limits and build a world-beater
Bonus-
Experience with Docker
Setting up scalable systems on the cloud
Key responsibilities:
1. Work on full-stack development with Primary Laravel PHP, JavaScript & Secondary- NodeJS,React
2. Work on building high-performance scalable applications for the global audience
Salary is negotiable for rockstar candidates.
Hiring Graphic Designer
Responsibilities:
- Make different types of design layouts for social media using your skills.
- Web design layout & typography according to brand guidelines.
- Create designs for direct mailing, posters, logos, brochures, etc.
- Good communication skills with the ability to think creative concepts.
- Visualize and design the briefed upon requirements.
- Meeting timelines.
Skills: Photoshop, Premiere Pro, Illustrator, In Design
Work Experience: 2 years and more.
Job Type: Full-time
Salary: ₹15,000 - ₹25,000 per month
Negotiable (We will not hold back for the right candidate)
Location: Mumbai, Maharashtra ( Marol, Andheri)
Deskera's suite of products has three robust offerings; Books and Sales. Books addresses all accounting needs any business might have from invoicing, inventory, and financial documentation. Sales allow for customer and vendor contact management. The suite is available on both the web and mobile platforms, so as a business owner or employee, you are always within access to your business's pulse and needs. Deskera has empowered many SMEs globally by providing innovative business functions across diverse industry segments such as manufacturing, engineering, construction, education, and Government.
What you will do daily
Designing, building, prototyping, developing, and implementing single page responsive web
applications for our cloud platform.
Involved in decision making for design and technical aspects for modular and component-based architectures.
Developing application code, services, user interfaces, user experience and unit tests.
Ensuring high performance and responsive applications with state-of-the-art user experience.
Experimenting with new technologies and working with integrated web-applications.
Collaborating and iterating with the Product Managers, UI/UX and Backend teams to define, design, build, extend products and features.
What you will bring with you
You have previously worked for 4 years in a technical environment contributing as a programmer.
You have proven expertise in the JavaScript ecosystem and used frameworks like ReactJS, Angular or Vue.
You have exposure to Golang, TypeScript, HTML5, CSS3, JavaScript, jQuery, MySQL and Firebase.
Strong sense of web design and attuned to the fundamentals of UI/UX, including accessibility and usability.
You have the ability to write comprehensible, testable, secure code with an eye towards
maintainability.
You have the working knowledge of several architectural approaches, data structures, algorithms, programming languages, distributed systems, information retrieval, caching, data storage and security.
You have had the exposure to internet security, SEO, Node, NPM, Yarn, and any related technology or domain would be an added benefit.
You must have strong debugging and problem-solving skills.
You have a Bachelor’s Degree in computer science, engineering or related field.
You have excellent communication skills, both verbal and written.
You must be collaborative and adaptable to change.
1. To write on a variety of topics related to education and courses offered by the colleges and institutions in India and educational news and updates etc.
2. Knowledge of writing articles, blog posts, descriptions, page titles etc. for digital media.
3. Create content which gives website readers access to information in a simple, easy to understand language.
4. The content writer should know the target audience and write content to engage and draw visitors.
5. Generate content, making smart use of keywords. The text should have relevant keywords and variations for better search engine ranking and indexing.
6. Creating stories from in-house reports/surveys monthly.
7. Developing new ideas for web content.
8. Work with team members to enhance content pieces.
9. Candidates handled a team will be given preference.
Desired Profile
1. Freshers with impressive writing skills are welcome.
2. As a web content writer, ability to write engaging content for websites.
3. Knowledge in writing content for websites/print/company blogs.
4. Good written and communication skills.
5. Awareness of Search Engine Optimization (SEO), internet marketing trends is a plus.
6. Excellent time management skills.
Personal Traits:
1. Excellent written and oral communication skills.
2. Excellent problem solving skills.
3. Should be excellent in Time Management, Planning Skills & Organizing Skills.
- 5+ years of working experience in the technologies like Angular6 or higher, NodeJS & MySQL, AWS Cloud Services
- Strong Hands-on with any Enterprise Programming Language (Python/.Net) in past
- Experience with architecting, designing, and debugging MEAN, full-stack based enterprise software
- Should have expertise in designing relational database tables & writing SQL Queries, Stored Procedures, and Functions.
- Ability to handle small teams and mentor them.
- Ability to analyze, design, and build object-oriented, component-based applications.
- Extensive experience in the design, planning, and implementation of complex large-scale enterprise solutions using distributed teams within process-oriented organizations.
- Experience developing and deploying applications on Linux based operating systems
- Willingness to experiment with new and latest tools and technologies.
- Experience in Banking, Credit Card Payments, and Gateways domain would be an advantage. ·
- To appoint Block Sales Manager in their respective Districts.
- To manage sales operations in assigned district to achieve revenue goals.
- To supervise sales team members on daily basis and provide guidance whenever needed.
- To identify skill gaps and conduct trainings to sales team.
- To work with team to implement new sales techniques to obtain profits.
- To assist in employee recruitment, promotion, retention and termination activities.
- To conduct employee performance evaluation and provide feedback for improvements.
- To contact potential customers and identify new business opportunities.
- To stay abreast with customer needs, market trends and competitors.
- To maintain clear and complete sales reports for management review.
- To build strong relationships with customers for business growth.
- To analyze sales performances and recommend improvements.
- To ensure that sales team follows company policies and procedures at all times.
- To develop promotional programs to increase sales and revenue.
- To plan and coordinate sales activities for assigned projects.
- Manage sales operations in assigned district to achieve revenue goals.
- Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
- Identify skill gaps and conduct trainings to sales team.
- Work with team to implement new sales techniques to obtain profits.
- Assist in employee recruitment, promotion, retention and termination activities.
- Conduct employee performance evaluation and provide feedback for improvements.
- Contact potential customers and identify new business opportunities.
- Stay abreast with customer needs, market trends and competitors.
- Maintain clear and complete sales reports for management review.
- Build strong relationships with customers for business growth.
- Analyze sales performances and recommend improvements.
- Ensure that sales team follows company policies and procedures at all times.
- Develop promotional programs to increase sales and revenue.
- Plan and coordinate sales activities for assigned projects.
- Provide outstanding services and ensure customer satisfaction.
We are Hiring Oracle Fusion Financial Senior/Staff Infogrex Technology
Experience 4-10 years
Location Bangalore
Annual Salary: 26 LPA INR
Job Description:
Primary Responsibilities and Accountabilities:
o Requirements gathering and documentation using AIM / OUM or other prescribed methodologies
o Assist business user during CRPs/SITs/UATs
o Prepare quality deliverables
o Prepare test scripts and test cases
o Conduct trainings
o Prepare quality deliverables
o Support Project Management Office (PMO)
Experience Required:
o 4-10 years of relevant experience working in ERP Financials with at least 2 years of experience in Fusion Financials
o Should have worked in at least 2 full life cycle implementations with at least one of the implementations on Fusion Financials
o Experience in Oracle EBS functional financial areas
o Experience of having worked in a client facing delivery role







