Jr.Facade Designer

Job description

Opportunity to work on cutting-edge tech pieces & build from scratch

Ensure seamless performance while handling large volumes of data without system slowdowns

Collaborate with cross-functional teams to meet business goals

Required Skills:

Frontend: ReactJS (Next.js must)

Backend: Exp in Node.js, Python, or Java

Databases: SQL (must), MongoDB (nice to have)

Caching & Messaging: Redis, Kafka, or Cassandra exp

Cloud certification is a bonus

Company Description

VMax e-Solutions India Private Limited, based in Hyderabad, is a dynamic organization specializing in Open Source ERP Product Development and Mobility Solutions. As an ISO 9001:2015 and ISO 27001:2013 certified company, VMax is dedicated to delivering tailor-made and scalable products, with a strong focus on e-Governance projects across multiple states in India. The company's innovative technologies aim to solve real-life problems and enhance the daily services accessed by millions of citizens. With a culture of continuous learning and growth, VMax provides its team members opportunities to develop expertise, take ownership, and grow their careers through challenging and impactful work.

About the Role

We’re hiring a Senior Data Scientist with deep real-time voice AI experience and strong backend engineering skills.

1. You’ll own and scale our end-to-end voice agent pipeline that powers AI SDRs, customer support 2. agents, and internal automation agents on calls. This is a hands-on, highly technical role where you’ll design and optimize low-latency, high-reliability voice systems.

3. You’ll work closely with our founders, product, and platform teams, with significant ownership over architecture, benchmarks.

What You’ll Do

1. Own the voice stack end-to-end – from telephony / WebRTC entrypoints to STT, turn-taking, LLM reasoning, and TTS back to the caller.

2. Design for real-time – architect and optimize streaming pipelines for sub-second latency, barge-in, interruptions, and graceful recovery on bad networks.

3. Integrate and tune models – evaluate, select, and integrate STT/TTS/LLM/VAD providers (and self-hosted models) for different use-cases, balancing quality, speed, and cost.

4. Build orchestration & tooling – implement agent orchestration logic, evaluation frameworks, call simulators, and dashboards for latency, quality, and reliability.

5. Harden for production – ensure high availability, observability, and robust fault-tolerance for thousands of concurrent calls in customer VPCs.

6. Shape the voice roadmap – influence how voice fits into our broader Agentic OS vision (simulation, analytics, multi-agent collaboration, etc.).

You’re a Great Fit If You Have

1. 6+ years of software engineering experience (backend or full-stack) in production systems.

2. Strong experience building real-time voice agents or similar systems using:

STT / ASR (e.g. Whisper, Deepgram, Assembly, AWS Transcribe, GCP Speech)

TTS (e.g. ElevenLabs, PlayHT, AWS Polly, Azure Neural TTS)

VAD / turn-taking and streaming audio pipelines

LLMs (e.g. OpenAI, Anthropic, Gemini, local models)

3. Proven track record designing and operating low-latency, high-throughput streaming systems (WebRTC, gRPC, websockets, Kafka, etc.).

4. Hands-on experience integrating ML models into live, user-facing applications with real-time inference & monitoring.

5. Solid backend skills with Python and TypeScript/Node.js; strong fundamentals in distributed systems, concurrency, and performance optimization.

6. Experience with cloud infrastructure – especially AWS (EKS, ECS, Lambda, SQS/Kafka, API Gateway, load balancers).

7. Comfortable working in Kubernetes / Docker environments, including logging, metrics, and alerting.

8. Startup DNA – at least 2 years in an early or mid-stage startup where you shipped fast, owned outcomes, and worked close to the customer.

Nice to Have

1. Experience self-hosting AI models (ASR / TTS / LLMs) and optimizing them for latency, cost, and reliability.

2. Telephony integration experience (e.g. Twilio, Vonage, Aircall, SignalWire, or similar).

3. Experience with evaluation frameworks for conversational agents (call quality scoring, hallucination checks, compliance rules, etc.).

4. Background in speech processing, signal processing, or dialog systems.

5. Experience deploying into enterprise VPC / on-prem environments and working with security/compliance constraints.

Fynd is India’s largest omnichannel platform and a multi-platform tech company specializing in retail technology and products in AI, ML, big data, image editing, and the learning space. It provides a unified platform for businesses to seamlessly manage online and offline sales, store operations, inventory, and customer engagement. Serving over 2,300 brands, Fynd is at the forefront of retail technology, transforming customer experiences and business processes across various industries.

What will you do at Fynd?

• Run the production environment by monitoring availability and taking a holistic view of system health.
• Improve reliability, quality, and time-to-market of our suite of software solutions
• Be the 1st person to report the incident.
• Debug production issues across services and levels of the stack.
• Envisioning the overall solution for defined functional and non-functional requirements, and being able to define technologies, patterns and frameworks to realise it.
• Building automated tools in Python / Java / GoLang / Ruby etc.
• Help Platform and Engineering teams gain visibility into our infrastructure.
• Lead design of software components and systems, to ensure availability, scalability, latency, and efficiency of our services.
• Participate actively in detecting, remediating and reporting on Production incidents, ensuring the SLAs are met and driving Problem Management for permanent remediation.
• Participate in on-call rotation to ensure coverage for planned/unplanned events.
• Perform other task like load-test & generating system health reports.
• Periodically check for all dashboards readiness.
• Engage with other Engineering organizations to implement processes, identify improvements, and drive consistent results.
• Working with your SRE and Engineering counterparts for driving Game days, training and other response readiness efforts.
• Participate in the 24x7 support coverage as needed Troubleshooting and problem-solving complex issues with thorough root cause analysis on customer and SRE production environments
• Collaborate with Service Engineering organizations to build and automate tooling, implement best practices to observe and manage the services in production and consistently achieve our market leading SLA.
• Improving the scalability and reliability of our systems in production.
• Evaluating, designing and implementing new system architectures.

Some specific Requirements:

• B.E./B.Tech. in Engineering, Computer Science, technical degree, or equivalent work experience
• At least 3 years of managing production infrastructure. Leading / managing a team is a huge plus.
• Experience with cloud platforms like - AWS, GCP.
• Experience developing and operating large scale distributed systems with Kubernetes, Docker and and Serverless (Lambdas)
• Experience in running real-time and low latency high available applications (Kafka, gRPC, RTP)
• Comfortable with Python, Go, or any relevant programming language.
• Experience with monitoring alerting using technologies like Newrelic / zybix /Prometheus / Garafana / cloudwatch / Kafka / PagerDuty etc.
• Experience with one or more orchestration, deployment tools, e.g. CloudFormation / Terraform / Ansible / Packer / Chef.
• Experience with configuration management systems such as Ansible / Chef / Puppet.
• Knowledge of load testing methodologies, tools like Gating, Apache Jmeter.
• Work your way around Unix shell.
• Experience running hybrid clouds and on-prem infrastructures on Red Hat Enterprise Linux / CentOS
• A focus on delivering high-quality code through strong testing practices.

What do we offer?

Growth

Growth knows no bounds, as we foster an environment that encourages creativity, embraces challenges, and cultivates a culture of continuous expansion. We are looking at new product lines, international markets and brilliant people to grow even further. We teach, groom and nurture our people to become leaders. You get to grow with a company that is growing exponentially.

Flex University: We help you upskill by organising in-house courses on important subjects

Learning Wallet: You can also do an external course to upskill and grow, we reimburse it for you.

Culture

Community and Team building activities

Host weekly, quarterly and annual events/parties.

Wellness

Mediclaim policy for you + parents + spouse + kids

Experienced therapist for better mental health, improve productivity & work-life balance 

We work from the office 5 days a week to promote collaboration and teamwork. Join us to make an impact in an engaging, in-person environment!

About Company

With a rich legacy of 40 years in fostering world-class academic excellence and over 100,000 alumni across the globe, our client is one of the premier institutions of higher learning in India offering Undergraduate, Postgraduate, Diploma, and Ph.D. programmes.

Uniquely positioned as one of the first universities across the world that offer the highest standard of professional education ingrained with the postulates of peace studies, the university enables an inclusive culture of dignity, fairness, and respect amongst its students, grooming them into future-ready, responsible citizens of the world.

About the role

• Provide Strategic Vision for University to define medium- and long-term Human Resource direction and priorities.

• Lead on developing, communicating and successfully delivering the University’s HR strategy, including inspiring continuous performance improvement

• Build a dynamic and forward-looking approach to the University’s HR capability development with strong intellectual leadership, understanding and harnessing the University’s comprehensive subject range, in the context of a best HR practices.

• Ensure operational excellence and sustainability.

Roles & responsibilities

Strategic

• Devise HR strategies aligned to University’s vision and mission

• Establish HR roadmap aligned to HR strategies

• Play key role in facilitating the change across organization

• Advice and guide management on strategic alignment require with the growth of University.

• Establish framework which is sustainable, scalable in all areas of HR function

• Designing and executing all the HR policies and procedures of the University.

• Focus on employee capability building through - Conducting the training need analysis (initially nonteaching and later FDP’s for teaching staff).

Research Development

• Create activities around employee engagement and career progression

• Facilitate going forward leadership development, succession planning, High potential development program etc…

• Develop result oriented Performance Management System (Yearly appraisal and competency mapping at each level).

Financial and Budget

• Propose HR Budget and financial strategies focusing employee engagement

• Ensure the budget is used in the best possible way and is adding value as ROI

• Incorporate in the budget provisions leading to “Employer of Choice”

Collaborations

• Be employee advocate & champion within all the institutions under the umbrella of University

• Represent University on professional bodies of repute helpful in further branding university

Operational

• Create activities around employee engagement and career progression

• Conducting HR Audit of all HR processes periodically.

• Create HR dashboard showcasing HR performance to management on monthly basis

• Develop the training calendar and execute the training programs as per the TNA.

• Develop the employee welfare schemes.

• Design employee engagement activities.

• Design HR manual and employee handbook.

• Develop through induction and ensure each new joinee is gone through the induction process.

• Develop result oriented Performance Management System (Yearly appraisal and competency mapping at each level).

• Develop various incentive schemes for the employees.

• Participate and take responsibility during social initiative programs

• Compensation & Benefit Management

• Statutory & Regulatory Compliances Management

• Employee Grievances handling and satisfactory resolution

External Representation

• Represent Institute in various professional bodies, conferences and seminars in order to increase project the image of best employer and the institute’s visibility at the regional and international levels

• Remain abreast of the best practices in the field of Human Resources

Requirements

Minimum Qualification & Experience

• MBA from ISB/institute of repute

• 15 to 20 years of experience in Human Resource, preferable from education sector (Female candidates preferred)

Substantial leadership and management experience

• The personal characteristics to have a substantial experience and a successful record of senior leadership at corporate level in a large and complex organisation.

• Evidence of developing, communicating and executing a vision and strategy in a complex organisation, Proven Transformation Leadership in a sizeable organisation

• Demonstrated personal leadership of creating new benchmark of performance and have proven record of performance improvement and change at an organisational level;

• Financial acumen and experience, and commercial awareness, which demonstrate the ability to strategically manage, optimise and be accountable for the management of resources

• A proven track record of developing leaders and leadership teams, and the ability to work effectively with those teams;

• A commitment to the highest standards of governance, experience of working effectively with governing bodies or boards and external members, and the ability to operate confidently and effectively in an externally regulated environment

Intellectual credibility

• A high level of intellectual credibility, with a strong academic or other intellectual profile, in order to lead, engage with, and gain the respect of staff, demonstrating curiosity and interest in the broad range of HR disciplines.

Personal attributes and style

• A strong commitment to university and its vision, ambitions, and values

• The ability and confidence to lead and work effectively with an experienced and capable senior leadership team, empowering leaders at all levels to deliver the Division’s ambitions;

• The ability to relate to and communicate effectively with staff at all levels in the Division, engaging them with the University’s vision and plans; n

• A personal commitment to and record in effective and respectful partnership working across all staff groups;

• Sound judgement and the ability and courage to make difficult but informed decisions, including on challenging issues;

• Exceptional personal and public communication and relations

Role: UI Developer (ReactJs Developer)

Experience: 1.5 - 2.5 Years
Qualification: BE (IT/ Computer), B.Tech., M.Tech., MCA.

Primary Skills (Must Have):

·      1.5 - 2.5 years of experience in web UI development 

·      Hands-on experience in developing responsive design using ReactJs,HTML 5 + CSS3, jQuery

·      Bootstrap 3 and other JavaScript Frameworks 

·      Worked on SCSS and LESS 

·      Worked on UI integration, collaborate with the design team to define the UI architecture, using Web design best practices 

·      Knowledge of Material design framework Good communication and interpersonal skills 

Additional skills/good to have:

·      Hands-on experience in developing a web-based solution using the latest technologies covering React.Js Angular, Angularjs, jQuery, JavaScript, HTML5 technology (CSS3, Compass, etc.), object-oriented javascript and MVC js frameworks like Extjs/angular/backbone

·      Bootstrap 4 WCAG standards (AAA) W3C validator BEM standards Table structure (Mailer) 

·      Ability to work independently, good communication skills have experience in working on complex and medium to large projects.

·      Good understanding of SDLC and flair to follow the processes. 

·      An understanding of the fundamentals in object-oriented development, UML and Design Patterns

·      Experience building complex web apps that have been successfully delivered to customers 

·      Exceptional analytical abilities, creativity, and attention to detail 

·      Good team player who is a self-starter and well organized

·      Good expertise, good in technical analysis/debugging problems/issues, 

·      Experience in designing and architecting medium to complex systems, well versed with design standards &   framework

·      Experience in working on multiple technologies and complex projects 

·      Knowledge in Design Patterns. 

·      Mobile development experience would be an added advantage.

·      Functional and Technical Specs documentation

We’re looking for a highly skilled customer service representative to join our team, managing inbound and outbound phone calls, email requests, and face to face interaction with a friendly, helpful approach. The ideal candidate is a quick learner who can think on their feet and resolve any issues that come up with our customer-first business mentality. He or she is also experienced with sales, as the opportunity to promote company products and services may arise. The most successful representatives have the communication and interpersonal skills needed to provide support, answer questions, and resolve issues in an efficient manner. Serving as the voice and face of our company, he or she will be integral to reinforcing our reputation for exceptional customer service.

Objectives of this Role

• Manage a large volume of inbound and outbound calls, emails, and chats with knowledge and efficiency
• Identify and address customer needs with a goal of complete satisfaction
• Provide expert answers to questions about products, pricing, and availability, while presenting the value of our portfolio of products to customers
• Meet customer service department sales targets, generating sales leads when opportunities arise

Skills and Qualifications

• Successful experience in a corporate environment
• Strong communication skills, including active listening and clear articulation
• Ability to solve problems and alleviate conflicts or escalate tactifully
• Ability to multitask, manage time, and prioritize
• Able to work individually and as a team

Role- Sr. Engineer Networking-(Post Sales- Implementation Team)

The purpose of the role is to implement and manage different Networking Project implementation for  22by7 customers. Preparing Plan of Action (PoA), Scope of Work (SoW), and implementation documents and submitting to customers.

Key Responsibilities:

Project Implementation as per SoW

Interact with client Project Manager and managing the implementation activities for the client

Troubleshooting L1/L2/L3 tickets and submitting the RCA.

      Responsible for documentation and reporting

Presenting the appropriate solutions at customer meetings.

Keeping well informed of general technical developments, company products and services.

Maintaining accurate, up to date reporting using the company systems and providing reporting where required.

Ensuring that product, technical and market knowledge is kept up to date by reading literature, networking, attending training courses, collaborate with other colleagues and sharing unique knowledge with the rest of the company. 

Maintaining a positive and healthy attitude that contributes directly to the working environment of the sales team and the Company.

Perform all other role-related tasks as assigned.

Key Requirements: 

3 to 5 years of  experience, out of which recent 3 years minimum on handson implementation of Aruba switches and wi-fi solutions

Mandatory Hands on experience on technologies (Routing, Switching, Wi fi)

Good understanding of OSI Model, TCP/IP protocol suite (IP, ARP, ICMP, TCP, UDP, SNMP, FTP, TFTP).. IP addressing & sub netting, Routing Concepts (OSPF, BGP), VLSM/CIDR

In-depth knowledge of L2 technology and protocols like VLANs, VLAN Tagging (IEEE 802.1q), LACP, VLAN trunking, STP (IEEE 802.1D and other 802.1 implementations.).

Good working knowledge of Application layer protocols and functions such as FTP, DHCP, DNS, SNMP, HTTP/HTTPS, LDAP, Radius, User Authentication Mechanisms, SMTP etc.

Implementation scenarios, configuration and troubleshooting of network related issues.

Key Skills:

Routers, Switches, Wi-Fi (Primary Skill- Aruba Switches, Aruba Central, Aruba IAP, Mobility Controller, Mobility Master, Aruba Airwave, Aruba CPPM etc)

Secondary Product suite- Cisco or Ruckus

It will be added advantage if the candidate has a combination of skills in Aruba and network security like Palo Alto etc.

Education- Open

Diploma- Any Diploma

UG: Any Graduate - Any Specialization, B.Tech/B.E. - Any Specialization, Electrical, Electronics/Telecommunication, Diploma - Any Specialization

PG: Any Postgraduate - Any Specialization (Post Graduation Not mandatory)

 CTC- As per the market standard