Unreal Enginer

Job Title: Customer Support Executive

Location: On-site – Lower Parel, Mumbai

Company: OneSpider Technologies LLP

Timings: Monday to Saturday, 10:00 AM – 7:00 PM

About the Role

We are looking for Customer Support Executives to assist clients who are already using our software. You will receive calls from customers and help them with questions about using the software, billing, accounting, and GST. This role is perfect for someone who enjoys solving problems, guiding clients, and providing friendly support over calls.

What You’ll Do

• Answer client calls and solve software-related queries.
• Guide clients on billing, accounting, and GST features.
• Provide online support and training when needed.
• Keep clients happy with clear and friendly communication.

Who We’re Looking For

• Commerce Graduate (Freshers with accounting knowledge are welcome), or
• 12th Pass (Commerce) with 6+ months customer support experience.
• Basic knowledge of accounting and GST.
• Good communication and problem-solving skills.
• Comfortable handling client systems online.

Why Work With Us

• Join a growing healthcare software company.
• Learn software support and client management hands-on.
• Friendly team with opportunities for career growth.

Apply Now

We are seeking an experienced Senior Golang Developer to join our dynamic engineering team at our Hyderabad office (Hybrid option available).

What You'll Do:

• Collaborate with a team of engineers to design, develop, and support web and mobile applications using Golang.
• Work in a fast-paced agile environment, delivering high-quality solutions focused on continuous innovation.
• Tackle complex technical challenges with creativity and out-of-the-box thinking.
• Take ownership of critical components and gradually assume responsibility for significant portions of the product.
• Develop robust, scalable, and performant backend systems using Golang.
• Contribute to all phases of the development lifecycle, including design, coding, testing, and deployment.
• Build and maintain SQL and NoSQL databases to support application functionality.
• Document your work and collaborate effectively with cross-functional teams, including QA, engineering, and business units.
• Work with global teams to architect solutions, provide estimates, reduce complexity, and deliver a world-class platform.

Who Should Apply:

• 5+ years of experience in backend development with a strong focus on Golang.
• Proficient in building and deploying RESTful APIs and microservices.
• Experience with SQL and NoSQL databases (e.g., MySQL, MongoDB).
• Familiarity with cloud platforms such as AWS and strong Linux skills.
• Hands-on experience with containerization and orchestration tools like Docker and Kubernetes.
• Knowledge of system design principles, scalability, and high availability.
• Exposure to frontend technologies like React or mobile development is a plus.
• Experience working in an Agile/Scrum environment.

Job Title: AI/ML Engineer

Expereince: 5+ Years

Location: Remote

Responsbilities

Algorithm Development:

• Design and develop cutting-edge algorithms for solving complex business problems.

• Collaborate with cross-functional teams to understand business requirements and translate them into effective AI/ML solutions.

Content Customization:

• Implement content customization strategies to enhance user experience and engagement.

• Work closely with stakeholders to tailor AI/ML models for specific business needs.

Data Collection and Preprocessing:

• Develop robust data collection strategies to ensure the availability of high-quality datasets.

• Implement preprocessing techniques to clean and prepare data for model training.

Model Training and Evaluation:

• Utilize machine learning frameworks such as TensorFlow, Pytorch, and Scikit Learn for model training.

• Conduct rigorous evaluation of models to ensure accuracy and reliability.

Monitoring and Optimization:

• Implement monitoring systems to track the performance of deployed models.

• Continuously optimize models for better efficiency and accuracy.

Data Analytics and Reporting:

• Leverage statistical modelling techniques to derive meaningful insights from data.

• Generate reports and dashboards to communicate findings to stakeholders.

Documentation:

• Create comprehensive documentation for algorithms, models, and implementation details.

• Provide documentation for training, deployment, and maintenance procedures.

Skills:

• 6+ years of experience in AI/ML engineering.
• Proficiency in Python and machine learning frameworks (TensorFlow, Pytorch, Scikit Learn).
• Experience in Natural Language Processing (NLP) and Computer Vision.
• Expertise in Generative AI techniques.
• Familiarity with cloud platforms such as Azure and AWS.
• Strong background in statistical modelling and content customization.
• Excellent problem-solving skills and ability to work independently.
• Strong communication and collaboration skills

Role Must Have's

• Startup Hiring Experience in both Tech and Non Tech domains
• 2 years + Experience
• Demonstrated experience in closing mid and senior roles at startups
• Demonstrated experience in using LinkedIn recruiter, GitHub, and social media channels for recruiting
• Excellent communication and interpersonal skills
• Nice to Have: Computer Science Academic Background

Responsibilities

• Build an effective candidate pipeline through Inbound/Outbound sourcing channels with minimal dependency
• Co-ordinate for interview panel, schedule interviews, and run debriefs efficiently
• Be able to recruit active/passive candidates for Tech roles
• Possess strong ability to pre-screen interview candidates
• Build and maintain a network of potential candidates through pro-active market research and ongoing relationship management
• Communicate well with the hiring manager and stakeholders to ensure an effective interview process.

Behaviors & Experiences

• Independently Driven
• Experience managing and prioritizing multiple searches, projects, and client relationships
• High Learning Agility
• Extraordinarily Conscientious