International Voice Process - Sales

Position Overview: Front-End Developer (Next.js)

We are seeking an experienced Front-End Developer with strong hands-on expertise in Next.js and React.js. The ideal candidate will build and maintain scalable, responsive web applications using modern front-end technologies and best practices in performance, SEO, and rendering techniques.

Key Responsibilities

• Develop and maintain responsive, scalable web applications using React.js and Next.js
• Implement CSR, SSR, and SSG using Next.js best practices
• Build reusable, modular UI components following clean front-end architecture
• Integrate and manage REST APIs for data retrieval, caching, and error handling (React Query or similar)
• Optimize applications for performance, SEO, and accessibility
• Collaborate with backend engineers and UI/UX designers to deliver high-quality user interfaces
• Debug, test, and document code to ensure maintainability and scalability

Required Skills

• Strong knowledge of Next.js fundamentals (routing, rendering techniques, API routes)
• Proficiency with React Hooks and understanding of component lifecycle
• Solid experience integrating REST APIs and handling errors effectively
• Familiarity with state management libraries such as React Query, Redux, or Zustand
• Strong skills in JavaScript (ES6+), HTML5, and CSS3
• 7–10 years of front-end development experience

Roles and Responsibilities:

● Create thumb-stopping Reels, Instagram Stories, and short-form videos for various social media platforms.

● Plan, shoot, and edit high-quality promotional and brand videos that bring our brand to life with flair and creativity.

● Develop and maintain a content calendar aligned with campaigns, launches, and trending moments.

● Collaborate with the marketing and design teams to roll out content that aligns with brand strategy and visual identity.

● Stay ahead of the curve on social media trends, evolving formats, and viral-worthy content ideas.

● Craft captivating copy for social media captions, video hooks, and campaign taglines that spark engagement.

● Play an active role in influencer marketing – whether that’s partnering with creators or being the influencer yourself!

● Represent the brand as a social media influencer with on-screen presence, charm, and authenticity.

● Pitch bold, quirky, scroll-breaking content concepts every week – and make them happen!

WHAT WILL YOU NEED TO SUCCEED?

● A creative mind that sees magic in the mundane.

● A portfolio of past work (even personal IG/ Linkedin content counts!)

● Passion for storytelling, aesthetics, and digital media.

● Comfort in front of or behind the camera (we love dual threats!)

● Familiarity with tools like Canva, CapCut, InShot, Adobe Rush, or anything else that gets your creativity flowing.

● Strong understanding of LinkedIn, Instagram, YouTube Shorts, and content performance i

Excellent communication with good typing skills.

• Generate leads and establish contact with businesses that may be interested in our products or services through cold calling, email outreach, networking, and referrals
• Schedule and conduct meetings with potential clients to present products or services 
• Follow up with leads and existing clients to provide more information, address concerns, and nurture the relationship

About Kloud9:

Kloud9 exists with the sole purpose of providing cloud expertise to the retail industry. Our team of cloud architects, engineers and developers help retailers launch a successful cloud initiative so you can quickly realise the benefits of cloud technology. Our standardised, proven cloud adoption methodologies reduce the cloud adoption time and effort so you can directly benefit from lower migration costs.

Kloud9 was founded with the vision of bridging the gap between E-commerce and cloud. The E-commerce of any industry is limiting and poses a huge challenge in terms of the finances spent on physical data structures.

At Kloud9, we know migrating to the cloud is the single most significant technology shift your company faces today. We are your trusted advisors in transformation and are determined to build a deep partnership along the way. Our cloud and retail experts will ease your transition to the cloud.

Our sole focus is to provide cloud expertise to retail industry giving our clients the empowerment that will take their business to the next level. Our team of proficient architects, engineers and developers have been designing, building and implementing solutions for retailers for an average of more than 20 years.

We are a cloud vendor that is both platform and technology independent. Our vendor independence not just provides us with a unique perspective into the cloud market but also ensures that we deliver the cloud solutions available that best meet our clients' requirements.

What we are looking for:

-         Service Manager managing a team providing L1, L2 support for multiple applications

-         Should be able to work in China hours as and when required

-         6-7 years of experience in a support role

-         2+ years’ experience in Prior experience in supervisory role 

-         Manage shift rosters, escalations

-         Responsible for standing up and running the support team

-         Managing the customer support department’s day-to-day functions.

-         Ensuring that all processes used by the service desk are thoroughly documented, consistently audited, and regularly improved.

-         Assigning tasks to support team members each day that are based on SLAs, technician availability, and the technician’s skills.

-         High level knowledge of the Data Engineering space having supported data stores, data pipelines, and downstream reporting applications is desirable

-         Periodic reporting to stakeholders

Why Explore a Career at Kloud9:

With job opportunities in prime locations of US, London, Poland and Bengaluru, we help build your career paths in cutting edge technologies of AI, Machine Learning and Data Science. Be part of an inclusive and diverse workforce that's changing the face of retail technology with their creativity and innovative solutions. Our vested interest in our employees translates to deliver the best products and solutions to our customers!

We are looking for a competitive and trustworthy Sales Executive to help us build up our business activities.

Sales Executive responsibilities include discovering and pursuing new sales prospects, negotiating deals and maintaining customer satisfaction. If you have excellent communication skills and feel comfortable reaching out to potential customers to demonstrate our services and products through email and phone.

Ultimately, you’ll help us meet and surpass business expectations and contribute to our company’s rapid and sustainable growth.

Requirement & Skills

• Sales Executive Responsibilities:
• Setting sales goals and developing sales strategies.
• Researching prospects and generating leads.
• Contacting potential and existing customers on the phone, by email, and in person.
• Handling customer questions, inquiries, and complaints.
• Preparing and sending quotes and proposals.
• Managing the sales process through specific software programs.
• Meeting daily, weekly, and monthly sales targets.

Sales Executive Requirements:

• Graduate or 1+ years of sales experience.
• Excellent customer service and sales skills.
• Strong verbal and written communicator.
• Excellent phone and presentation skills.
• Good negotiation and problem-solving skills.