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Job description:-
- Strong experience of Angular along with other technologies like HTML5, CSS, jQuery, AJAX with good knowledge of ECMA Scripts.
- Strong knowledge of JS Fundamentals.
- Design & development of Angular applications as per desired specifications, along with experience in frameworks/libraries like jQuery, Bootstrap, Typescript etc.
- Architecture design, development, testing and maintenance of Web Apps, Implementation based on Angular Application MVC Patterns.
- Own end to end product modules/features (from the requirement to going live)- Design & code review, troubleshoot & help team members on issues.
- Gather requirements by interacting directly with the end-users.
- Research on open source framework/technology required for developing the feature/application.
Job Description:
Contact Center – Process Associate
Contact Center Agent Job Responsibilities:
- Managing a team that obtains client information by answering telephone calls; interviewing clients; verifying information.
- Determines eligibility by comparing client information to requirements.
- Informs clients by explaining procedures; answering questions; providing information.
- Maintains communication equipment by reporting problems.
- Maintains and improves team quality results by adhering to standards and guidelines, recommending improved procedures.
- Updates job knowledge by studying new product descriptions; participating in educational opportunities.
- Accomplishes team and service delivery mission by completing related results as needed.
- Team performance reporting and management
Work Hours:
- Should be flexible
Location: Kolkata
Qualifications / Skills:
- Verbal communication
- Phone skills & Listening
- Reporting & Data entry skills
- Informing
- Customer focus
- Customer service
- Attention to detail
- Professionalism
- Multi-tasking
Band: A3
Education, Experience
- University/college degree is an asset
- Previous customer service experience of 1 years to 2 years, especially in Voice process.
Position – A4 (Senior Associate) – Multiple Positions
Experience – 3 to 5 Years
Skillset – Helpdesk, Contact Center, Inbound Calls, Outbound Calls, Call Center, ETC.
Salary Range – Max 3.25 LPA
Location – Kolkata
Notice Period – Immediate or Max 30 days
SPOC – Arnab Sarkar
Job Description:
Contact Center – Senior Associate
Contact Center Agent Job Responsibilities:
- Managing a team that obtains client information by answering telephone calls; interviewing clients; verifying information.
- Determines eligibility by comparing client information to requirements.
- Informs clients by explaining procedures; answering questions; providing information.
- Maintains communication equipment by reporting problems.
- Maintains and improves team quality results by adhering to standards and guidelines; recommending improved procedures.
- Updates job knowledge by studying new product descriptions; participating in educational opportunities.
- Accomplishes team and service delivery mission by completing related results as needed.
- Team performance reporting and management
Work Hours:
- Should be flexible
Location: Kolkata
Qualifications / Skills:
- Verbal communication
- Phone skills & Listening
- Reporting & Data entry skills
- Informing
- Customer focus
- Customer service
- Attention to detail
- Professionalism
- Multi-tasking
Band: A4
Education, Experience
- University/college degree is an asset
- Previous customer service experience of 3 years to 5 years, especially in Voice process.
Have an experience building backend server side applications in Node.js and Express.js Have in-depth knowledge and experience of using ES6+ features and Object Oriented Principles Have sound knowledge and are familiar with databases like MongoDb - (Preferred) and Mysql. Have good exposure to cloud native technologies (AWS Lambda, S3, RDS, etc) Have working knowledge of version control (Git) and continuous deployment Have experience in optimising backend API’s and database queries for optimal performance. You are good at problem solving and have analytical skills You are flexible in adapting new technologies and frameworks as per the projects needs




Dear Candidate,
I came across your candidature and want to discuss on a suitable role with us.Please find below JD and do reply with updated resume. Software Development Engineer – SDE 2. Bengaluru/Hyderabad/Gurgaon/Chennai/Pune As a Software Development Engineer at Amazon, you have industry-leading technical abilities and demonstrate breadth and depth of knowledge. You build software to deliver business impact, making smart technology choices. You work in a team and drive things forward. Top Skills You write high quality, maintainable, and robust code, often in Java or C++ or C# You recognize and adopt best practices in software engineering: design, testing, version control, documentation, build, deployment, and operations. You have experience building scalable software systems that are high-performance, highly-available, highly transactional, low latency and massively distributed. Roles & Responsibilities You solve problems at their root, stepping back to understand the broader context. You develop pragmatic solutions and build flexible systems that balance engineering complexity and timely delivery, creating business impact. You understand a broad range of data structures and algorithms and apply them to deliver high-performing applications. You recognize and use design patterns to solve business problems. You understand how operating systems work, perform and scale. You continually align your work with Amazon’s business objectives and seek to deliver business value. You collaborate to ensure that decisions are based on the merit of the proposal, not the proposer. You proactively support knowledge-sharing and build good working relationships within the team and with others in Amazon. You communicate clearly with your team and with other groups and listen effectively. Skills & Experience Bachelors or Masters in Computer Science or relevant technical field. Experience in software development and full product life-cycle. Excellent programming skills in any object-oriented programming languages - preferably Java, C/C++/C#, Perl, Python, or Ruby. Strong knowledge of data structures, algorithms, and designing for performance, scalability, and availability. Proficiency in SQL and data modeling.

You would possess experience building web applications using MVC frameworks (Reactjs, Redux) in a service-oriented environment.
- In-depth experience in object oriented Javascript.
- Excellent knowledge of professional software engineering practices and best practices for the full Software Development Lifecycle, including coding standards, code reviews, source control management, build processes, testing and operations.
- Proficiency to code in front-end technologies such as Javascript/HTML/CSS.
POSITION DESCRIPTION / JOB RESPONSIBILITIES:
Social Media Management- Strategy/Execution
Develop a social media strategy and set goals to increase brand awareness and increase engagement. Plan campaigns keeping in mind product launches, offers, occasions etc.
Content Creation & Management
Administrate the creation and publishing of relevant, original, high-quality content. Implement a content editorial calendar to manage content and plan specific, timely marketing campaigns. Promote content through social advertising
Media & Advertising
Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs
Budgeting
Create budgets for social media activities and reconcile discrepancies.
Liaison with cross functional teams to integrate different activities
Work on their expectation and translate them into results.
Website Management
Improving the user experience on the companys website(includes design, content and usability)
Collaborate with internal teams to create landing pages and optimize user experience
ROI driven digital campaigns
Stakeholder management
Ability to juggle multiple priorities & work with multiple stakeholders and partner agencies
Influencer Marketing & Management
Liaison with key influencers for long term strategy. A key part of the role is developing relationships with popular bloggers and online influencers
Search Engine Optimization
Provision of promotional calendar to Digital Agency. Facilitating content and creative for ongoing marketing campaigns. Ensuring campaign driven cross social media support on ongoing basis.
Other Key Functional Skills Required :
Proven working experience as a data analyst
Technical expertise regarding data models, segmentation techniques
Proficient in Microsoft Office - Fluent in Power Point and Proficient in Excel
Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
Adept at queries, report writing and presenting findings
Ability to establish and meet deadlines, change directions when necessary and manage multiple projects at once
Self-motivated with the ability to work independently and within a team
Accustomed to working in a fast-paced creative environment
Client Acquisition - BDM role.
Job Description.
- Will be involved in Client Acquisition.
- Needs to do cold calls and generate leads.
- Identify the potential prospects and work accordingly by prioritising the tasks.
- Responsible for sales target.
-Build Client relationship professionally and have a good rapport.
- Will have to bring in New clients who have Recruitment and Staffing Requirements to THB.
- Should have the ability to contact & speak to the HR Heads of Organizations and give them an introduction about THB.
- Should convince Clients to give their requirements on a regular basis & maintain a good rapport with the client.
- Should ideally interact with the HR Heads (Director, VP, HR Head, Talent Acquisition Head, Recruitment Head, Managers etc) in these organizations
- Excellent Communication & Convincing ability required.
- If needed promoting and selling THB concepts and Software Products.
- 75% field work(Cold calls, Meetings demos etc) and 25% office works(Follow-ups, proposals closures etc)



