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Review Criteria
- Strong Implementation Manager / Customer Success Implementation / Technical Solutions / Post-Sales SaaS Delivery
- 3+ years of hands-on experience in software/tech Implementation roles within technical B2B SaaS companies, preferably working with global or US-based clients
- Must have direct experience leading end-to-end SaaS product implementations — including onboarding, workflow configuration, API integrations, data setup, and customer training
- Must have strong technical understanding — including ability to read and write basic SQL queries, debug API workflows, and interpret JSON payloads for troubleshooting or configuration validation.
- Must have worked in post-sales environments, owning customer success and delivery after deal closure, ensuring product adoption, accurate setup, and smooth go-live.
- Must have experience collaborating cross-functionally with product, engineering, and sales teams to ensure timely resolution of implementation blockers and seamless client onboarding.
- (Company): B2B SaaS startup or growth-stage company
- Mandatory (Note): Good growth opportunity, this role will have team leading option after a few months
Preferred
- Preferred (Experience): Previous experience in FinTech SaaS like BillingTech, finance automation, or subscription management platforms will be a strong plus
Job Specific Criteria
- CV Attachment is mandatory
- Are you open to work in US timings (4/5:00 PM - 3:00 AM) - to target the US market?
- Please provide CTC Breakup (Fixed + Variable)?
- It’s a hybrid role with 1-3 work from office (Indiranagar) with in office hours 3:00 pm to 10:00 om IST, are you ok with hybrid mode?
- It’s a hybrid role with 1-3 work from office (Indiranagar) with in office hours 3:00 pm to 10:00 om IST, are you ok with hybrid mode?
Role & Responsibilities
As the new hire in this role, you'll be the voice of the customer in the company, and lead the charge in developing our customer-centric approach, working closely with our tech, design, and product teams.
What you will be doing:
You will be responsible for converting, onboarding, managing, and proactively ensuring success for our customers/prospective clients.
- Implementation
- Understand client billing models and configure company contracts, pricing, metering, and invoicing accurately.
- Lead pilots and implementation for new customers, ensuring complete onboarding within 3–8 weeks.
- Translate complex business requirements into structured company workflows and setup.
- Pre-sales & Technical Discovery
- Support sales with live demos, sandbox setups, and RFP responses.
- Participate in technical discovery calls to map company capabilities to client needs.
- Create and maintain demo environments showcasing relevant use cases.
- Internal Coordination & Escalation
- Act as the voice of the customer internally — share structured feedback with product and engineering.
- Create clear, well-scoped handoff documents when working with technical teams.
- Escalate time-sensitive issues appropriately and follow through on resolution.
- Documentation & Enablement
- Create client-specific documentation (e.g., onboarding guides, configuration references).
- Contribute to internal wikis, training material, and product documentation.
- Write simple, to-the-point communication — clear enough for a CXO and detailed enough for a developer.
Ideal Candidate
- 3-7 years of relevant experience
- Willing to work in US time zone (~430 am IST) on weekdays (Mon-Fri)
- Ability to understand and shape the product at a granular level
- Ability to empathize with the customers, and understand their pain points
- Understanding of SaaS architecture and APIs conceptually — ability to debug API workflows and usage issues
- Previous experience in salesforce CRM
- Entrepreneurial drive, and willingness to wear multiple hats as per company’s requirements
- Strong analytical skills and a structured problem-solving approach
- (Strongly preferred) Computer science background and basic coding experience
- Ability to understand functional aspects related to the product e.g., accounting/revenue recognition, receivables, billing etc
- Self-motivated and proactive in managing tasks and responsibilities, requiring minimal follow-ups.
- Self-driven individual with high ownership and strong work ethic
- Not taking yourself too seriously.
Key Responsibilities
- Design, develop, and maintain complex desktop applications using WPF, C#, and the .NET framework.
- Lead and implement scalable architecture using design patterns such as MVC or MVVM for improved performance and maintainability.
- Drive the full software development lifecycle including requirement analysis, design, coding, code reviews, testing, and deployment.
- Proactively troubleshoot, debug, and resolve high-level application issues ensuring reliability and performance.
- Collaborate with cross-functional teams including UI/UX designers, QA, and product managers to deliver robust software solutions.
- Mentor junior developers, conduct code reviews, and enforce best development practices.
- Maintain code integrity and version control using Git and branching strategies.
- Stay updated with the latest trends and technologies in desktop application development and suggest improvements as needed.
About us
Astra is a cyber security SaaS company that makes otherwise chaotic pentests a breeze with its one of a kind Pentest Platform. Astra's continuous vulnerability scanner emulates hacker behavior to scan applications for 8300+ security tests. CTOs & CISOs love Astra because it helps them fix vulnerabilities in record time and move from DevOps to DevSecOps with Astra's CI/CD integrations.
Astra is loved by 650+ companies across the globe. In 2023 Astra uncovered 2 million+ vulnerabilities for its customers, saving customers $69M+ in potential losses due to security vulnerabilities.
We've been awarded by the President of France Mr. François Hollande at the La French Tech program and Prime Minister of India Shri Narendra Modi at the Global Conference on Cyber Security. Loom, MamaEarth, Muthoot Finance, Canara Robeco, ScripBox etc. are a few of Astra’s customers.
Role Overview
As an SDE 2 Back-end Engineer at Astra, you will play a crucial role in the development of a new vulnerability scanner from scratch. You will be architecting & engineering a scalable technical solution from the ground-up.
You will have the opportunity to work alongside talented individuals, collaborating to deliver innovative solutions and pushing the boundaries of what's possible in vulnerability scanning. The role requires deep collaboration with the founders, product, engineering & security teams.
Join our team and contribute to the development of a cutting-edge SaaS security platform, where high-quality engineering and continuous learning are at the core of everything we do.
Roles & Responsibilities:
- You will be joining our Vulnerability Scanner team which builds a security engine to identify vulnerabilities in technical infrastructure.
- You will be the technical product owner of the scanner, which would involve managing a lean team of backend engineers to ensure smooth implementation of the technical product roadmap.
- Research about security vulnerabilities, CVEs, and zero-days affecting cloud/web/API infrastructure.
- Work in an agile environment of engineers to architect, design, develop and build our microservice infrastructure.
- You will research, design, code, troubleshoot and support (on-call). What you create is also what you own.
- Writing secure, high quality, modular, testable & well documented code for features outlined in every sprint.
- Design and implement APIs in support of other services with a highly scalable, flexible, and secure backend using GoLang
- Hands-on experience with creating production-ready code & optimizing it by identifying and correcting bottlenecks.
- Driving strict code review standards among the team.
- Ensuring timely delivery of the features/products
- Working with product managers to ensure product delivery status is transparent & the end product always looks like how it was imagined
- Work closely with Security & Product teams in writing vulnerability detection rules, APIs etc.
Required Qualifications & Skills:
- Strong 2-4 years relevant development experience in GoLang
- Experience in building a technical product from idea to production.
- Design and build highly scalable and maintainable systems in Golang
- Expertise in Goroutines and Channels to write efficient code utilizing multi-core CPU optimally
- Must have hands-on experience with managing AWS/Google Cloud infrastructure
- Hands on experience in creating low latency high throughput REST APIs
- Write test suites and maintain code coverage above 80%
- Working knowledge of PostgreSQL, Redis, Kafka
- Good to have experience in Docker, Kubernetes, Kafka
- Good understanding of Data Structures, Algorithms and Operating Systems.
- Understanding of cloud/web security concepts would be an added advantage
What We Offer:
- Adrenalin rush of being a part of a fast-growing company
- Fully remote & agile working environment
- A wholesome opportunity in a fast-paced environment where you get to build things from scratch, improve and influence product design decisions
- Holistic understanding of SaaS and enterprise security business
- Opportunity to engage and collaborate with developers globally
- Experience with security side of things
- Annual trips to beaches or mountains (last one was Chikmangaluru)
- Open and supportive culture
Strategic Planning and Execution :
● Develop and execute comprehensive business development strategies specifically tailored for the domestic market.
● Identify market trends, consumer behavior, and competitive landscape to formulate effective strategies that align with company objectives. Digital Lead Role:
● Take ownership of driving revenue growth through various digital channels and platforms.
● Develop and execute comprehensive digital marketing strategies to achieve sales targets and objectives.
● Utilize a mix of digital marketing tactics such as SEO, PPC, social media, email marketing, and content marketing to generate leads and increase conversions.
Sales and Revenue Generation:
● Lead the sales process from prospecting to closure, negotiating contracts, and achieving sales targets.
● Identify opportunities for upselling and cross-selling digital marketing services to existing clients.
Market Research and Analysis:
● Conduct thorough market research to identify emerging trends, competitive threats, and new business opportunities within the domestic digital marketing landscape.
● Analyze sales data and performance metrics to evaluate the effectiveness of marketing campaigns and identify areas for improvement.
Client Relationship Management:
● Act as the primary point of contact for clients, maintaining regular communication and providing exceptional customer service.
● Address client inquiries and concerns promptly, coordinating with the technical department to resolve any issues related to products or post-sale services.
● Conduct conference calls and presentations to update clients on project progress, discuss strategy adjustments, and address feedback.
Online Media Planning and Presentations:
● Develop comprehensive online media plans that outline the recommended digital marketing tactics, budget allocation, and expected outcomes for clients.
● Deliver compelling presentations to clients, showcasing proposed strategies, campaign ideas, and performance metrics in a clear and persuasive manner.
Lead Management:
● Effectively manage inbound leads generated through various marketing channels.
● Qualify leads based on predefined criteria and prioritize them for follow-up and conversion.
● Implement lead nurturing strategies to maintain engagement and move leads through the sales pipeline towards closure.
Excellent communication and interpersonal skills
Inbound sales, negotiating and convincing skills
Skills to promote our service to potential customers and close deals to maximize sales
Actively seek out new sales opportunities through cold calling, networking, and social media
Effectively managing feedback and escalations from customers and vendors.
Working in close interface with the product and marketing team to build better processes, products for the customers.
Good to have:
API Integrations with UI Layer
Job Responsibilities:
- Developing and installing software solutions.
- Designing, implementing and delivering high quality Software project in JAVA, SQL / Oracle, J2EE and other JAVA technologies.
- Participate in detailed level in design, coding, code walk through, peer code reviews and unit testing, System Testing, UAT, Demos, POCs, installation, maintenance of Software modules.
- Software prototype.
- System Architecture.
- Software Design Document.
- User interfaces to be developed as per UX guidelines Code files ensuring coding guidelines followed.
- Code review artefacts during peer code review.
- Test plan and Test Cases.
- Installation / Deployment document Release Document.
- Technical Documentation.
Sr. Backend Developer | Disruptive HR Tech Platform | GGN
Job Description:
- Developing new user-facing features.
- Writing clean, reusable, high-quality, high-performance, maintainable code.
- Encouraging innovation and efficiency improvements to ensure processes are productive
- Ensuring the training and mentoring of the team members
- Ensuring the technical feasibility of UI/ UX designs and optimizing applications for maximum speed.
- Researching and applying new technologies, techniques, and best practices
- Writing blog posts and having a strong record on StackOverflow and similar sites
What you need to have:
- Bachelors/ Masters in Computer Science or a related field
- Experience with web technologies and microservices architecture
- Java, Spring framework
- MySQL, Mongo, Solr, Redis,
- Kubernetes, Docker
- Excellent teamwork skills, flexibility, and ability to handle multiple tasks.
- Experience with API Design, ability to architect and implement an intuitive customer and third-party integration story
- Ability to think and analyze both breadth-wise (client, server, DB, control flow) and depth-wise (threads, sessions, space-time complexity) while designing and implementing services
- Exceptional design and architectural skills
- Experience of cloud providers/platforms like GCP and AWS
- Experience in working with micro-services, containers, or big data technologies
- Experience with high-performance websites, orchestrating data pipelines, ETL frameworks
Experience: 4 to 7 years












