Key Responsibilities
Lead Generation & Outreach
· Contact and develop relationships with potential customers through email marketing, cold calling, and LinkedIn outreach.
· Execute email campaigns targeting prospects to generate leads and create business opportunities.
· Mine data and extract information of C-level executives from various online sources and tools.
Sales Process Management
· Follow up on leads and respond to sales inquiries from existing and potential customers as per guidelines.
· Assist senior staff in generating and following up on leads.
· Convince clients, schedule appointments, and manage the sales pipeline.
· Track sales efforts and monitor results to ensure alignment with targets.
Customer Relationship Management
· Liaise between customers and the company to provide up-to-date status on service, pricing, and new product releases.
· Collect customer feedback and conduct market research to inform business strategy and product development.
· Maintain CRM systems to manage lead generation, track interactions, and store customer information.
Market & Competitor Analysis
· Stay informed about the latest products, market trends, and competitors to provide insights for business strategy.
· Increase business opportunities through various routes to market.
Required Skills & Qualifications
· Strong communication and interpersonal skills.
· Proficient in email marketing, cold calling, and LinkedIn outreach.
· Experience in data mining and CRM systems.
· Ability to prepare detailed reports and commercial proposals.
· Strong analytical and organizational skills.
· Ability to work independently and as part of a team.
· Understanding of market research and customer feedback processes.
Performance Metrics
· Number of new leads generated.
· Conversion rate of leads to appointments and sales.
· Quality and timeliness of proposals and reports.
· Customer satisfaction and feedback.
· Sales targets and revenue growth.