We are hiring for the position of International Voice Process Executive/Customer Care Executive for our company Webvio Technologies Pvt Ltd at Rajarhat, Kolkata.
This is a US Inbound Ticketing Process Candidate have to take 15 to 30 inbound calls in a day only and book flight tickets for US customers as per their requirements and resolve their queries.
Need Candidates with Good communication skills
Minimum 6 years of experience in International Outbound sales
2 years experience in International Voice Process
Working days: 24 days working days in a month , 6 week offs, 2 paid leaves, 1 birthday Leave , 15 compensatory off for a year .
Shifts: US night shift , Fixed shift with Roster off
Incentive : UP to 4-6 lakhs in a month ( Average incentive 30 k to 50k in a month ) apart from salary
Salary : 18k-30k ( No deduction on salary)
Training : 30 days Fully paid training will be provided
Responsibilities:-
1.Manage incoming phone calls
2.Identify and assess customers needs to achieve satisfaction
3.Provide accurate, valid and complete information by using the right methods/tools
4.Handle customer queries, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
About Webvio Technologies
Similar jobs
We are the only cloud-based testing platform aimed at bringing the whole testing ecosystem to cloud. Today we have a powerful cloud network of 2000+ real browsers and operating systems that helps testers in cross-browser and cross platform compatibility testing.
Our Mission
On a mission to provide the most powerful, cutting-edge, comprehensive, and secure cloud test platform to empower software testers & developers globally to perform testing intelligently at scale.
Our Vision
We envision an integrated platform where professionals can rely to perform and manage all types of tests without being limited by infrastructure dependency. So people could focus on things that matter the most, i.e. their tests.
About the Team
We are a dynamic team that works in a fast-paced environment, ambitious to make a huge impact. Aligned with the company’s vision and strategy, the cross-functional teams work closely to build cutting-edge SaaS products that enable software developers & testers globally to perform testing intelligently at scale. Default to transparency, we share stories of our successes, failures, challenges, and interests so that we can learn from and support one another.
Description
We are looking for an Account Executive with strong technical expertise and decent years of experience to join our team. You will be responsible for facilitating the development process across our organization. Besides you should come up with Ownership as a personality trait.
Responsibilities
Responsible for achieving quarterly and annual sales quota
Conducts sales needs analysis with new and prospective customers, including the development of client-centric product solutions.
Generates leads with the support of SDRs by contacting prospective clients through cold reachouts, networking and industry events.
Qualifies new leads and determines serviceability of prospects
Understands the communication needs of enterprise customers, and designs solutions to meet those unique business needs.
Designs, develops, and delivers sales proposals and presentations on product benefits.
Maintains all sales databases necessary to report sales activity and customer information with the support of SDRs
Requirements
4-10 years’ experience in similar roles; Experience as Account Executive or Sales
Development Representative at any technical product company is a big plus!
Flawless communication skills, both written and oral, with extensive public
Speaking experience
Demonstrated ability to work solo as well as being a productive team member, making outbound reach - outs every day
Have a strong work ethic and are eager to learn and make new connections with prospects
- You have 3+ years of experience using Golang/ Go Programming development language.
- You can write clean, high-quality code in a variety of languages and are also able to spot (and improve) bad code
- You have experience with Agile, Lean and/or Continuous Delivery approaches such as Continuous Integration, TDD, Infrastructure as Code, etc.
- Bonus points if you have knowledge of cloud technology such as AWS, Docker or Kubernetes
FURIOUS FOX is looking for Embedded Developers with strong coding skills in C & C++ as well as experience with Embedded Linux.
Experience : (Minimum 7-10 yrs)
• Experienced in edge processing for connected building / industrial / consumer
appliances / automotive ECU
• Have a good understanding of IoT platforms and architecture
• Deep experience in operating systems eg: Linux, freeRTOS / kernel development/device drivers.
/ sensor drivers
• Have experience with various low-level communication protocols, memory devices, messaging
framework etc.
• Have a deep understanding of design principles, design patterns, container preparations
• Have developed hardware, OS abstraction layers, and sensor handlers services to manage various BSP, os standards
• Have experience with Python edge packages.
• Have a good understanding about IoT databases for edge computing
• Good understanding of connectivity application protocols and connectivity SDK for Wi-Fi and BT / BLE
• Experienced in arm architecture, peripheral devices and hardware board configurations
• Able to set up debuggers, configure build environments, and compilers and optimize code and performance.
Skills / Tools:
• Expert at object-oriented programming
• Modular programming
• C / C++ / JavaScript / Python
• Eclipse framework
• Target deployment techniques
• IoT framework
• Test framework
Highlights :
• Having AI / ML knowledge in applications
• Have worked on wireless protocols
• Ethernet / Wi-Fi / Bluetooth / BLE
• Highly exploratory attitude
• willing to venture in and learn new
technologies.
• Have done passionate projects based on self-interest.
Requirements:
- Hands on Experience on OneStream or Hyperion Planning/Essbase Applications.
- Implementation experience including Building application, modules, writing Business rules is must
- Must have Vb.net scripting experience or Essbase Calculation expertise is mandatory
- Hyperion Planning & Essbase is plus
- Cloud experience is preferred (Azure, GCP)
- Hands on Experience with SQL Server and RDBMS systems
- Understanding of Finance Business Functions (Budgeting, Forecasting), Financial Reporting
•Candidate should have basic communication and good convincing power.
•Candidate should be comfortable with calling.
•Lead generation, Ability to work in a team or individually as and when required.
•Outstanding problem solving skills.
•Have great interpersonal skills.
•Candidate should have strong organizational skills.
Responsibilities
- Design and implementation of low-latency, high-availability, and performant applications
- Developing new features & refining existing features on server-side
- Implementation of security and data protection
- Integration of data storage solutions
Qualifications
- Proficient in NodeJS and experience working on frameworks such as Express, StrongLoop, etc.
- 2+ years experience working on consumer mobile products / businesses at scale.
- Proficient in asynchronous programming and its quirks and workarounds
- Experience working on User Authentication and Authorisation between multiple systems, servers, and environments
- Experience working on NoSQL DBs such as MongoDB
- Experience working on Unit Testing & Functional Testing frameworks for NodeJS
Benefits
- become a part of our early team, and shape products from grounds up
- Attractive Compensation & Stock Options
- empowered to build an amazing startup culture with us
- full ownership and massive growth opportunities
- and more...
Period: 6 months+
JD:
● 4-7 years of experience building and scaling APIs and web applications.
● Experience building and managing large scale data/analytics systems.
● Have a strong grasp of CS fundamentals and excellent problem solving abilities. Have a good
understanding of software design principles and architectural best practices.
● Be passionate about writing code and have experience coding in multiple languages, including at least
one scripting language, preferably Python.
● Be able to argue convincingly why feature X of language Y rocks/sucks, or why a certain design decision
is right/wrong, and so on.
● Be a self-starter—someone who thrives in fast paced environments with minimal ‘management’.
● Have experience working with multiple storage and indexing technologies such as MySQL, Redis,
MongoDB, Cassandra, Elastic.
● Good knowledge (including internals) of messaging systems such as Kafka and RabbitMQ.
● Use the command line like a pro. Be proficient in Git and other essential software development tools.
● Working knowledge of large-scale computational models such as MapReduce and Spark is a bonus.
● Exposure to one or more centralized logging, monitoring, and instrumentation tools, such as Kibana,
Graylog, StatsD, Datadog etc.
● Working knowledge of building websites and apps. Good understanding of integration complexities and
dependencies.
● Working knowledge linux server administration as well as the AWS ecosystem is desirable.
● It's a huge bonus if you have some personal projects (including open source contributions) that you work
on during your spare time. Show off some of your projects you have hosted on GitHub.
Description
Your primary objective will be the development of full stack applications.
Responsibilities
- Design, develop and improve the applications.
- Lead design of major software components, systems, and features.
- Work closely with engineering partners and clients, to enhance the growth of the company.
Required Experience, Skills and Qualifications:
- 8-12 Years of total experience in Node.js and Angular.
- Strong understanding of Node.js and its concepts and any of the Node.js frameworks like Express, Next JS
- Understanding the nature of asynchronous programming and its characteristics.
- Must be experienced in any relational database(MySQL, PostgreSQL, etc)
- Basic understanding of front-end technologies, such as HTML5, and CSS.
- Basic understanding of front-end frameworks, like Angular or React and so on.
- Good understanding of code versioning tools, such as Git.
- Basic understanding of cloud services like AWS
Requirements
Competency Skills Required:
· Good Communication Skills
· Team Player
· Problem Solving and decision making skills
· Innovative and creative
Job Type: Full-time
Salary: 10,00,000 to 12,00,000 LPA
Benefits
Salary: 10,00,000 to 12,00,000 LPA
As an Infrastructure Engineer at Navi, you will be building a resilient infrastructure platform, using modern Infrastructure engineering practices.
You will be responsible for the availability, scaling, security, performance and monitoring of the navi Cloud platform. You’ll be joining a team that follows best practices in infrastructure as code
Your Key Responsibilities
- Build out the Infrastructure components like API Gateway, Service Mesh, Service Discovery, container orchestration platform like kubernetes.
- Developing reusable Infrastructure code and testing frameworks
- Build meaningful abstractions to hide the complexities of provisioning modern infrastructure components
- Design a scalable Centralized Logging and Metrics platform
- Drive solutions to reduce Mean Time To Recovery(MTTR), enable High Availability.
What to Bring
- Good to have experience in managing large scale cloud infrastructure, preferable AWS and Kubernetes
- Experience in developing applications using programming languages like Java, Python and Go
- Experience in handling logs and metrics at a high scale.
- Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive.