Instructional Designer

Position Name: Implementation Consultant

Work Shifts: 6 pm- 3am IST

Work Location: Remote, India

Required Experience : 10 + Years

Position Overview :

Replicon the world's first knowledge workforce management solution provides a modern and unified solution designed for your business. We help align your people with projects, skills and time to build a high-performing organization. Replicon has 25+ years experience building world class SaaS products with an R&D budget of 41%. We are a 700+ strong team across multiple geographies and have 7800+ customers in 80+ countries.

As an Enterprise Implementation Consultant, you will be responsible for ensuring that Replicon’s customers achieve success with their chosen solution, which is defined by effective implementation, high user adoption, and return on investment. Leveraging your functional, technical and consultative skills, you will achieve these goals by understanding the customer’s overall business objectives and provide recommendations on how to get the most out of Replicon’s solutions to facilitate our customers business need. You will partner with our enterprise project team to review current business processes and make recommendations to improve efficiency while mapping solution design to Replicon product functionality.

Individuals with implementation experience in HRIS, time management, ERP, and/or payroll systems are encouraged to apply. Ideal candidates would have proven history of exemplary consultative skills, client servicing skills and experience in translating technical requirements to business solutions. You are expected to be creative and think outside the box to and be able to operate in in a fast-paced environment with competing priorities

Open to work in Global working hours

We have:

• An innovative, market-leading enterprise solution with a growing customer base
• An exciting, nurturing culture that rewards a determined attitude of getting things done and problems solved
• Clear goals with an opportunity to learn new things and explore a variety of avenues
• Smart, well-connected global teams that work like a family with the sole aim to delight customers
• An open-minded approach to continuous improvement of people, product and processes

You have:

• Bachelor’s Degree or equivalent work experience in the software industry
• PMP, ITIL certification is a plus
• Overall 10+ years of experience with 8+ years of strong consulting, customer delivery, Implementation experience of business software such as ERP, CRM, Payroll, HRIS, SAAS applications is a plus
• Excellent business acumen and experience dealing with challenging situations
• Experience working and communicating with C level executives and HR/Payroll heads
• Experienced in handling multiple complex engagements simultaneously
• Experience implementing multiple project configuration set up, with proven incorporation of structured planning and testing processes
• Expertise in setting and managing customer expectations at enterprise level
• Expertise in business processes, knowledge on system development, process improvements
• Expertise in gathering business requirements, process flows and use cases
• Expertise with modelling and mapping as-is and to-be business processes.
• Engaged in integration touch points and understanding of emerging technologies
• Excellent verbal and written communication skills

What you’ll do:

• Implement and manage a large volume portfolio of key customer accounts
• Responsible for optimal solution design and ensure it meets the client’s business needs
• Work closely with stakeholders within each customer account to identify their workflow processes and business challenges to create a Business Requirements document and project plan with the goal of a successful implementation of their chosen Replicon solution
• Oversee successful implementation/configuration of Replicon’s product suite for each customer account by closely working with business analyst
• Develop a strategy for each engagement by identifying their critical success criteria, measurable milestones, potential risks, and recommended plan of action
• Work collaboratively with internal resources keeping the best interests of the customer (technical support, engineering, sales, etc.) and meeting project timelines
• Participate in project planning activities, including defining detailed project tasks/activities
• Ensure 100% quality on each delivery using standard testing methods, validation, and user acceptance testing
• Translate the functional and technical requirements into business document. Responsible for preparing test scripts; training materials and maintaining required checklists
• Responsible for overall project management, stakeholder management and customer management
• Consistent engagement with various levels such as PMO, C Levels, IT, Operation heads at the customer end during engagement
• Share best practices by providing not just product consulting but also a touch of business consulting (as required) based on the domain, industry, or region of the customer

Responsibilities

·       Generate, edit, publish and share daily content on all social media platforms (original text, images, or video) that builds meaningful connections and encourages community members to take action. (Ability to write content for social media posts is a must)

·       Set up and optimize company pages within each platform to increase the visibility of company’s social content

·       Develop, implement and manage the company’s social media strategy

·       Manage and oversee social media content

·       Collaborate with other departments (customer relations, sales, etc.) to manage reputation, identify key players and coordinate actions.

·       Communicate with industry professionals and influencers on social media to create a strong network and leverage it for collaborations.

·       Suggest and implement new features to develop brand awareness, like promotions and competitions.

·       Stay up-to-date with current technologies and trends in social media, design tools and applications.

·       Monitor and evaluate performance across the company's social channels in order to improve engagement.

·       Execute quarterly marketing plans to meet overall business targets.

Education & Knowledge Desired

·       2 years of experience in online marketing, advertising or communication

·       Experience with social media platforms, including but not limited to Facebook, LinkedIn, Twitter, Instagram, and YouTube

·       Bachelor’s Degree or Master’s in Marketing, Advertising or Communications required

·       Excellent creative writing skills

Experience: 6 to 10 Years

Must have:

• Experience in leading teams and handling communication among engineers and product managers,and have worked with mobile teams and product teams.
• Experience working on RFC documentation.
• Experience in architecting the software, estimating tasks, breaking down into subtasks, prioritizing tasks as per need, and timely delivery.

Responsibilities:

• Designing and developing mobile-first applications.
• Creating and maintaining clean and clear front-end code and backend APIs for our web and mobile applications.
• Automation and Deployments of builds - Frontend and Backend.
• Application Performance And Error Monitoring and Automation
• Maintaining excellent test coverage for our code base.
• Follow best practices while reviewing pull requests
• Working with our shared services and field teams to identify application bottlenecks and make relevant architectural decisions.
• Working with our front-end application developers to optimize performance across our system.
• Designing administrative tools for our shared services and business development teams
• Constantly optimizing our code bases with an eye for modularity and legibility.
• Writing documentation for our external and internal APIs.

Requirements:

• Strong understanding of RESTful JSON web API design principles.
• Demonstrable experience with NodeJS, Express. JS, PostgreSQL, MongoDB
• Familiarity with popular NodeJS packages (e. g. express, socket-io).
• Must have experience with test driven development(TDD).
• Experience in JavaScript development.
• Experience in backend web development.
• Containerisation experience working with Docker/ Kubernetes/ Docker Swarm
• Familiarity with multiple additional programming languages/stacks.
• Experience with NoSQL databases, ideally MongoDB.
• Experience with RDBMS databases like MySQL/PostgreSQL.
• An excellent understanding of distributed systems and their tradeoffs.
• Excellent documentation skills.
• Ability to clearly articulate technical problems, design and implementation choices to a broad range of stakeholders (e. g. sales team, users, security experts).
• Experience working with web sockets.
• Familiarity with the AWS stack.
• Experience in application security testing.
• Familiarity with client-side JavaScript frameworks and best practices.
• Familiarity with CI/CD Pipeline.
• Contributions to open source communities.

Perks and Benefits

• Work from anywhere
• Competitive salary and bonus program
• Annual company retreats to fantastic places
• Unlimited Vacation Policy
• Great healthcare coverage
• Professional development allowance
• Internet Allowance
• Customised CMMversary rewards on your 1,3,5,7 and 10-year work anniversaries
• Career Enablement – We meld your upskilling initiatives with organization’s strategic planning
• Take your Birthday Off

Experience : 5-8 years

Location : Bangalore,Chennai and hyderabad

Python Developer (1 Position)

Must have skills: 

·        Experience in advanced Python

·        Experience in GUI/Test Automation tools/libraries (Robot Framework, Selenium, & Sikuli etc.)

·        Ability to create UI Automation scripts to execute in Remote/Citrix servers

·        Knowledge in analytical libraries like Pandas, Numpy, Scipy, PyTorch etc.

·        AWS skillset

Nice to have skills:

·        Experience in SQL and Big Data analytic tools like Hive and Hue

·        Experience in Machine learning

·        Experience in Linux administration