UI/UX Designer

🔹 Position : Scrum Master (Agile & SAFe)

📍 Location : Chennai (RMZ – Face-to-Face Interview Required)

💼 Experience : 2+ Years (Total & Relevant)

💰 Budget : Up to 8 LPA

📅 Joining : Immediate

Job Description :

We are looking for a motivated and experienced Scrum Master with hands-on experience in Agile and SAFe (Scaled Agile Framework) methodologies.

The ideal candidate will have strong facilitation skills, excellent communication, and a proactive mindset to drive Agile best practices across the team.

Mandatory Skills :

Agile, Scrum, SAFe (Scaled Agile Framework), Team Facilitation, Strong Communication Skills.

Key Responsibilities :

• Facilitate Agile ceremonies such as Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives.
• Guide and coach the team on Agile and SAFe principles, ensuring adherence to best practices.
• Act as a servant leader, removing impediments and helping the team remain focused and productive.
• Foster a culture of collaboration, continuous improvement, and high performance.
• Work closely with Product Owners, Developers, and other stakeholders to ensure delivery of high-quality products.

Mandatory Skills :

• Agile & Scrum Methodologies
• SAFe Framework
• Strong communication and team facilitation skills
• Proactive problem-solving attitude

Interview Mode :

• Face-to-Face only at RMZ, Chennai

MDM Engineer / Developer

As a Developer, you are responsible for creating and maintaining software development lifecycle activities pertaining to the business applications. You will design, code, test, debug, and document existing and new enhancements.

Responsibilities: 

• Works with project managers, business analysts, content specialists, and digital product owners to understand how business requirements and technical specifications will translate to actual work product across platform.
• Maintains a culture of open communication, collaboration, mutual respect and productive behaviors; hires, trains and retains top tier talent and mentors team members to new and fulfilling career experiences.
• Writes clean, efficient and well-engineered front-end code that can serve as standard of excellence for other team members.
• Conducts code reviews and provides guidance on code management, release management, environment management, process flows and documentation.
• Identifies risks, barriers, efficiencies and opportunities when thinking through development approach.
• Explores all technical options when considering a solution, including homegrown coding, third party sub-systems, enterprise platforms and existing technology components.
• Participates in collaborative efforts through all phases of software development life cycle (SDLC), including requirements analysis, technical design, coding, testing, and release support.
•  Understands lifecycle of various technology sub-systems that comprise eCommerce platform (i.e., version, release, roadmap), including current capabilities, compatibilities, limitations and dependencies; understands and advises of optimal upgrade paths.
• Leverages relationships with key IT, QA and other corporate colleagues by communicating and collaborating on cross function initiatives.
• Participates in collaborative technology discussions and accepts and provides constructive criticism in a professional manner. Works with project managers, business analysts, content specialists, and digital product owners to understand how business requirements and technical specifications will translate to actual work product across platform.
• Develops technical documentation, such as system context diagrams, design documents and release procedures.
• Participates in troubleshooting efforts for production issues of all levels and severities, through a hands-on approach or through delegation, and assigns to third party front-end developers as appropriate and tracks progress.
• Participates in efforts to monitor web properties for uptime, and proactively identify future problems by analyzing trends, data and monitoring reporting.

Qualifications:

• Bachelor’s degree in eCommerce, eBusiness, information technology or related field required. 
• 3 years required, 5 years preferred experience in a development role in an enterprise environment with responsibility for the delivery and support of world class technology solutions.
• 3 years required, 5 years preferred experience with coding experience in required language, platform, and/or technology.
• 3 years required, 5 years preferred experience developing solutions using modern tools and practices.
• Working knowledge with code management systems.
• Working knowledge with intake and task management tools.
• Working knowledge of the Software Development Lifecycle (SDLC)
• Working knowledge of development frameworks
• Working knowledge with build tools
• Working knowledge of Agile delivery methodologies
• Ability to multi-task and reprioritize in a dynamic environment
• Outstanding written and verbal communication skills

Responsibilities:

- Design, develop, and implement robust and efficient backend services using microservices architecture principles.

-  Write clean, maintainable, and well-documented code using C# and the .NET framework.

-  Develop and implement data access layers using Entity Framework.

-  Utilize Azure DevOps for version control, continuous integration, and continuous delivery (CI/CD) pipelines.

-  Design and manage databases on Azure SQL.

-  Perform code reviews and participate in pair programming to ensure code quality.

-  Troubleshoot and debug complex backend issues.

-  Optimize backend performance and scalability to ensure a smooth user experience.

-  Stay up-to-date with the latest advancements in backend technologies and cloud platforms.

-  Collaborate effectively with frontend developers, product managers, and other stakeholders.

-  Clearly communicate technical concepts to both technical and non-technical audiences.

Qualifications:

-  Strong understanding of microservices architecture principles and best practices.

-  In-depth knowledge of C# programming language and the .NET framework (ASP.NET MVC/Core, Web API).

-  Experience working with Entity Framework for data access.

-  Proficiency with Azure DevOps for CI/CD pipelines and version control (Git).

-  Experience with Azure SQL for database design and management.

-  Experience with unit testing and integration testing methodologies.

-  Excellent problem-solving and analytical skills.

-   Ability to work independently and as part of a team.

-   Strong written and verbal communication skills.

-   A passion for building high-quality, scalable, and secure software applications.

Job Description

POSITION: Quality Assurance Automation Analyst

DESCRIPTION:

The Quality Assurance Automation Analyst works with the QA staff to perform Quality Assurance Automation planning, application testing and developing scripts using established automated testing tools before and after production implementation. Focus on creating test scripts, and frameworks and executing functional, regression and end-to-end automated scripts for products' front-end and back-end applications. This role is responsible for executing the automated regression tests before release and on demand. The candidate should be willing to step into a Manual QA role and perform Manual Testing on a need basis.

RESPONSIBILITIES:

• Accountable for the Quality Automation planning and testing of the application for the assigned projects.
• Performs timely reporting of planning and testing efforts.
• Develop and maintain automated scripts for all product testing using Selenium WebDriver with Java implementation. 
• Develop manual and automated test cases/scripts.
• Able to shift between Automation and Manual Testing tasks on a need basis.
• With support from QA staff and the configuration team, writes and executes test cases for the projects assigned.
• Achieves and maintains excellent content knowledge of assigned products.
• Perform daily; weekly, monthly and on-demand execution automated regression tests.
• Identify and document issues found in modules and products during automated regression to assist with easy recreation.
• Communicate daily and weekly progress.
• Collaborates with management to continuously provide input to improve the QA process.
• Performs other duties as assigned.

REQUIREMENTS:

• Minimum of 3-5 years of experience in software testing with 2-3 years of experience in developing automation scripts using Selenium Web Driver.

• Saas industry experience is preferred

• Experience in developing Automation Frameworks from scratch. 

• Strong in Java programming (Core JAVA) 

• Experience using Selenium Grid is preferred.

• Good knowledge of Web Services.

• Working knowledge of web technologies including basic knowledge HTML, CSS, JavaScript, and DOM

• Experience in QA Methodologies - Agile preferred

• Experience in analysing requirements & create Test scenarios.

• Knowledge of Defect Management Process & Defect lifecycle.

• Working knowledge of Test Management Tool.

• Working knowledge of database (e.g. MySQL).

Job Responsibility:

• Manage digital advertising campaign activities: Setup, traffic, manage and optimize online ad campaigns, campaign modification as per request, campaign scheduling, targeting and monitoring its performance.
• Day to day campaign optimization by focusing on conversion and other performance metrics.
• Reporting of the campaign performance metrics on timely basis to various stakeholders.
• Sustaining present clients for further business opportunities.
• Shall take lead in achieving monthly delivery target on existing publishers
• Strategizing execution of different campaigns across various verticals.
• Interaction with agencies/ad networks to plan and run campaigns.

Job Requirements:

• Prior experience of managing CPL/CPI/CPR/CPT/CPS Campaign Delivery & Optimization in US/RU/CA/UK/UAE/SA/JP/KR preferred.
• Working knowledge of tracking platform (hasoffers, affise etc)
• Excellent English Communications skills – written & verbal.

Responsibilities:

• Design, configure, administer, monitor and troubleshoot complex enterprise network environment for communications and solution improvements within the Company's high-traffic, business-critical Internet production environment. 
• Develop and implement plans for infrastructure upgrades, modeling, analysis, and planning.
• Analyze, design, test, and evaluate network systems including local area networks (LAN), wide area networks (SD-WAN), Cloud, Data Centers, and other data communications systems. 
• Design, manage, and maintain office wired and wireless networks.
• Work with complex network and storage environments including SAN, clustering, load balancing, multi-site VPNs, network IDS, and firewalls.
• Monitor network performance and provide security measures, troubleshooting and maintenance, as needed. 
• Acquire, maintain and report on data related to network performance management, capacity planning and utilization trend analysis.
• Provide after-hours support for systems and applications.
• Collaborate with other functional IT areas to ensure that IT best practices, policies, and procedures are adhered to. Provide technical support for staff issues.
• 7+ years of experience in setup, configuration and maintenance of networking infrastructure including Cisco switches, routers, firewalls, VPN technologies, SD-WAN, and other WAN administration.

Experience

• 7+ years of experience with configuring and supporting IP networks.
• 5+ years of experience with Google Cloud Platform (GCP) and multi-region Amazon Web Services (AWS) networking configurations
• 3+ years of experience in managing Meraki wireless networks and equipment in office environments.
• Strong fundamental knowledge of networks, ports, protocols, and infrastructure setup
• Enterprise-Level: Larger than 1,000 PCs and 500 Servers (multi-platform) are a definite plus
• Solid understanding of Microsoft Active Directory, DNS, DHCP, etc. in a large multi-site environment.
• In-depth knowledge of IT standards, concepts, best practices, and procedures - relies on knowledge, experience and judgment to plan and accomplish goals.
• Excellent verbal and written communication skills for purposes of communicating with team members as well as other departments.
• Ability to take initiative & manage multiple detailed tasks in a fast-paced and ever-changing environment.
• Organizational, and project management abilities, strong analytical and problem-solving skills

Education Qualifications:

• Bachelor's Degree: CIS Computer Information Systems; Information Technology, Computer Science or similar.
• CCNP Certification or similar
• Cisco switches, routers, firewalls, VPN technologies, SD-WAN, WAN administration
• Cisco SAN experience
• OS Platforms: Windows / Linux
• Hardware Platforms: Cisco UCS, Cisco Meraki, EMC storage

Job Responsibility: 

• Interacts with customers, company sales and/or service representatives via telephone, email, text, chat or through other social media platforms, to handle a variety of pre-sales or post-sales service functions. Analyzes requests, provide solutions or ascertains who best can provide the information, and routes the request to the appropriate department/individual 

• Resolves level 1 product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

• Receives customer requests and prepares documents/trouble tickets related to processing returns (RMA), servicing and exchanges.

• Contributes to team effort by accomplishing team metrics and SLA   

• Provides all billing-related information to customers – helps in resolving any billing issues 

• Receives, processes and verifies the accuracy of requests from customers utilizing the company’s internal tools and systems 

• Ensures and provides quality service to both internal and external customers. 

• Receives inquiries and contacts the organization’s other departments to resolve a variety of account-related issues 

• Participates and provides expertise as a member of the Customer Care group 

• Attends regular meetings and feedback sessions