Inside Sales Manager

Job Overview:

We are seeking a client-focused and analytically strong Application Support Engineer

to ensure the smooth functioning, user adoption, and issue resolution of our TMS software

Quantum Beacon. This role combines client interaction with technical investigation, requiring

a balance of functional knowledge, product expertise, and clear communication to address

user queries, support ongoing operations, and contribute to continuous product

improvement.

Key Responsibilities:

Issue Management & Ticketing

 Acknowledge and log user queries received via phone, email, or support portal.

 Create, categorize, and prioritize support tickets appropriately.

 Monitor the full lifecycle of tickets, ensuring timely resolution within agreed SLAs.

 Escalate unresolved or critical issues to appropriate internal teams.

Troubleshooting & Root Cause Analysis

 Diagnose and replicate reported issues in test environments.

 Analyze system behavior, logs, and data to identify root causes.

 Coordinate with product, development, and QA teams to confirm and resolve issues.

Client & Stakeholder Communication

 Act as the primary contact for assigned client issues and feature requests.

 Provide regular updates and maintain transparent communication with both internal

and external stakeholders.

 Clearly articulate timelines, dependencies, and any additional effort or cost

implications.

Training & Onboarding

 Support onboarding of new users by setting up accounts and conducting training.

 Deliver ongoing training sessions to enhance product adoption and user

competence.

 Help users understand product features, workflows, and calculations relevant to their

roles.

Documentation & Knowledge Management

 Document issues, resolutions, FAQs, and best practices for internal knowledge

sharing.

 Prepare and maintain business requirement documents (BRDs), user manuals, and

support records.

 Maintain audit-ready documentation and provide evidence during internal or external

reviews.

Product & Change Request Support

 Capture enhancement requests or change requirements based on user feedback.

 Collaborate with internal teams to scope and plan new features.

 Track and communicate progress of approved changes to clients.

Infrastructure & Installation Support

 Assist clients with software installation, configuration, and infrastructure-related

queries.

 Coordinate with internal tech teams to resolve environment-specific issues.

Required Qualifications/Skills

1. Bachelor's degree (B.E, B.tech, BSc IT, BCA, B.Com or above) with 0-2 years of work

experience as Application support

2. Basic documentation/presentation

3. Good communication and interpersonal skills

4. Analytical thinking and problem-solving capability

5. Good Excel knowledge

Desired Qualifications

Previous experience working in the Software Services domain, preferably for BFSI sector

About the Company

We are a fast-growing D2C FMCG food brand focused on delivering high-quality food products through both owned and third-party e-commerce platforms. The organization operates in a dynamic, customer-first environment and emphasizes innovation, digital expansion, and operational excellence across online marketplaces. With a strong presence across leading e-commerce and quick-commerce platforms, the company is rapidly scaling its digital footprint nationwide.

Roles and Responsibilities

1. Online Catalog Management

• Ensure product catalog hygiene across all e-commerce platforms
• Update product listings, descriptions, pricing, and availability
• Conduct regular audits to identify and resolve listing issues or inconsistencies

2. E-Commerce Platform Operations

• Manage day-to-day operations on platforms such as Amazon, Shopify, BigBasket, Swiggy Instamart, Blinkit, and others
• Coordinate with platform points of contact (POCs) for promotions, campaigns, and operational alignment
• Resolve technical and operational issues in a timely manner

3. Sales and Performance Optimization

• Drive sales growth through data-backed strategies and promotions
• Plan and execute initiatives to improve product visibility and conversion
• Identify and onboard new e-commerce platforms to expand digital reach
• Analyse sales trends and optimize listings for performance

4. Customer Coordination

• Handle customer queries, complaints, and feedback across platforms
• Work closely with customer support teams to enhance the buying experience
• Implement strategies to improve customer satisfaction and online ratings

5. Logistics and Order Fulfilment

• Coordinate with production, warehousing, and logistics teams
• Track and resolve issues related to delays, returns, and cancellations
• Monitor inventory levels to avoid stock-outs or overstocking

6. Online Reputation Management

• Monitor brand reviews and ratings across e-commerce platforms
• Respond to customer feedback professionally and promptly
• Collaborate with marketing teams to maintain a positive brand image

7. Data Analysis and Reporting

• Analyse sales and platform performance using Excel and related tools
• Prepare weekly and monthly performance reports
• Share actionable insights to optimize campaigns and product placement

8. Cross-Functional Collaboration

• Work closely with marketing, production, warehouse, and logistics teams
• Coordinate with digital media teams on platform-specific promotions
• Stay updated on e-commerce trends and best practices

Desired Candidate Profile

Experience:

• Minimum 1 years of experience in e-commerce operations
• FMCG or D2C background preferred

Platform Expertise:

• Hands-on experience with Amazon, Shopify, Swiggy Instamart, Flipkart, and similar platforms

Education:

• Bachelor’s degree (BBA, BMS, or equivalent preferred)

Job Summary:

We are looking for a skilled and motivated .NET Full Stack Developer with strong expertise in .NET Core, React, and Microservices architecture. The ideal candidate will be responsible for designing, developing, and maintaining scalable, high-performance applications while collaborating with cross-functional teams.

Key Responsibilities:

• Design, develop, and maintain web applications using .NET Core / ASP.NET Core and React.js
• Build and implement microservices-based architecture for scalable systems
• Develop and consume RESTful APIs
• Collaborate with UI/UX designers to implement responsive and user-friendly interfaces
• Ensure code quality through unit testing, code reviews, and best practices
• Work with databases such as SQL Server / NoSQL databases
• Optimize applications for maximum speed and scalability
• Participate in Agile ceremonies like sprint planning, stand-ups, and retrospectives
• Troubleshoot and debug production issues

Required Skills:

• Strong experience in C#, .NET Core, ASP.NET Core
• Hands-on experience with React.js, JavaScript, HTML, CSS
• Solid understanding of Microservices architecture
• Experience in building and consuming REST APIs
• Knowledge of Entity Framework / ORM tools
• Experience with SQL Server / PostgreSQL / MongoDB
• Familiarity with Git / version control systems
• Understanding of design patterns and clean architecture

Job Summary:

We are looking for a friendly, energetic, and sales-oriented Front Desk Executive to manage the reception area and actively sell gym memberships. The role involves greeting members, handling inquiries, converting walk-ins into members, and ensuring timely membership renewals while delivering excellent customer service.

Key Responsibilities:

• Greet and assist members, walk-in clients, and visitors in a professional manner
• Explain gym facilities, services, pricing, and membership plans to prospective clients
• Actively sell new gym memberships and achieve monthly sales targets
• Follow up with existing members for membership renewals
• Handle membership registrations, renewals, and documentation
• Maintain accurate records of members, payments, and enquiries
• Answer phone calls, respond to queries, and handle appointment scheduling
• Coordinate with trainers and management regarding member requirements
• Handle cash/card payments and issue receipts
• Ensure the front desk area is clean, organized, and welcoming
• Address member concerns and escalate issues when required

Required Skills & Qualifications:

• Minimum qualification: 12th pass / Graduate preferred
• 1–2 years of experience in front desk, customer service, or sales (gym/fitness industry preferred)
• Strong communication and interpersonal skills
• Sales-driven mindset with the ability to close deals
• Basic computer knowledge (MS Excel, CRM, billing software)
• Pleasant personality and professional appearance

Company Description

Established in the year 2000, KGiSL Educational Institutions is the brainchild of Dr. Ashok Bakthavathsalam, founder and managing director of KG Information Systems Private Limited (KGISL).

Branded as the pioneers in industry-embedded education in the region, KG Group of Institutions at Saravanampatti boasts of being the only campus that fosters the perfect integration of institute – industry infrastructure in an environment of perfecting learning.

Role Description

This is a full-time on-site HR Internship role located in Coimbatore. The intern will assist in day-to-day HR operations, support the development and implementation of HR strategies and policies, and work on employee engagement initiatives. Tasks may include updating employee records, coordinating recruitment activities, organizing training sessions, and contributing to personnel management processes.

Qualifications

• Knowledge and understanding of Human Resources (HR) and HR Management
• Familiarity with HR Policies and Employee Benefits
• Skills in Personnel Management
• Strong organizational and communication abilities
• Ability to thrive in an on-site collaborative environment
• Master's program in HR mandatory

Candidates in Coimbatore are preferred

Only female Candidates are preferred

·Sales Strategy and Planning:

•  Develop and implement comprehensive sales strategies aligned with company goals. 
•   Analyze market trends, competitor activity, and customer needs to identify new business opportunities. 
•  Set sales targets and quotas for the sales team. 
• Create sales forecasts and monitor performance against targets. 

Team Management:

• Lead and motivate a sales team, including hiring, training, coaching, and performance evaluation. 
• Delegate tasks effectively and empower team members to achieve individual goals. 
• Foster a positive sales culture and promote collaboration within the team. 

Client Relationship Management:

• Build and maintain strong relationships with key clients and identify potential new customers. 
• Understand client needs and develop customized solutions to meet their requirements. 
• Negotiate contracts and close deals effectively. 

Sales Operations:

• Monitor sales activities and performance metrics to identify areas for improvement. 
• Implement sales processes and procedures to ensure efficiency and compliance. 
• Manage sales pipelines and track progress towards sales targets. 

Reporting and Analysis:

• Prepare regular sales reports and presentations for senior management. 
• Analyze sales data to identify trends and insights to inform strategic decisions. 

We are on a hunt for enthusiastic campus ambassadors  who can be the representative of our products and services on their college campus and make our presence felt.

Skills Required

• Strong Interpersonal Skills
• Strong Self Motivation
• Fluency in English
• Convincing Ability

Roles and Responsibilities

• Becoming the on-campus brand spokesperson for Spacenos
• Creating awareness about all our products and services..
• Acting as an influencer and the go-to person for information on our products.
• Organizing Whatsapp group discussion within the college
• Conducting college events and seminars to grow our presence. 

Spacenos is the fastest-growing start-up which is innovating in the finance, edtech and marketing domain since 2015 and won multiple awards and recognitions from more than 40+ MNCs and Fortune 500 companies. Our Clients are based out of the U.S.A and Australia. We are funded & Supported by Government of Karnataka, Angel Investors and International Grants.

1. Apply for your CV and past work to be reviewed.
2. Receive a telephonic interview or assessment upon filling the final step form.

3. Receive offer letter if selected.

Our hiring process takes less than 24 hours from the time you receive the Final Step form.

Validity: Up to Dec 2023

- Apply soon, the earliest applicant would be preferred over the late applicants.

Our client is the fastest growing company in the space of student mobility in Asia Pacific as per Financial times.

More about them

- Long-term accommodation booking platform for students (think booking.com for student housing).

- Helps 80M students worldwide, find and book full-time accommodations near their universities, without the hassle of negotiation, nonstandardized and cumbersome paperwork, and broken payment process.

- Leading student housing platform globally, with 1M+ student housing units listed in 6 countries and across 80 cities.

- Growing rapidly and targeting $400M in annual gross bookings value by 2022.

Key Skill