Inside Sales (International)

Job Title: Customer Success Associate

Location: Pune

Work Mode: Work from Office

Experience Required:

Prior experience in Customer Support (Voice Process) in B2B, Sales, or Motor Insurance or freshers

Key Responsibilities:

Handle outbound calls efficiently.

Provide exceptional customer service and sales advisory.

Address customer queries and objections effectively.

Assist customers in understanding products and services.

Required Skills:

Excellent English communication skills (spoken & written).

Strong objection-handling and persuasion skills.

Qualification:

Any Graduation (Mandatory)

Interview Rounds:

HR Round

Versant Round

Operations Round

Client Round

Working Days & Shifts:

6 days a week (Rotational Week Off)

Rotational shifts

About Company: 

Espressif Systems (688018) is a public multinational, fabless semiconductor company established in 2008, with headquarters in Shanghai and offices in Greater China, India, and Europe. We have a passionate team of engineers and scientists from all over the world, focused on developing cutting-edge Wi-Fi and Bluetooth, low-power IoT solutions. We have created the popular ESP8266 and ESP32 series of chips, modules, and development boards. By leveraging wireless computing, we provide green, versatile, and cost-effective chipsets. We have always been committed to offering IoT solutions that are secure, robust, and power-efficient. By open-sourcing our technology, we aim to enable developers to use Espressif’s technology globally and build smart connected devices. In July 2019, Espressif made its Initial Public Offering on the Sci-Tech Innovation Board (STAR) of the Shanghai Stock Exchange (SSE). 

Espressif has a technology centre in Pune. The focus is on embedded software engineering and IoT solutions for our growing customers.

About Role: 

https://rainmaker.espressif.com/">ESP RainMaker provides a complete solution to makers to develop connected devices with ease. It also focuses on solving a major challenge about how the quality of connected devices can be improved. It constitutes device-side SDK, mobile apps and a cloud application. This role requires product engineering for the web UI for the RainMaker cloud.

Minimum Qualification: 

• BE/B.Tech in Computer Science with 5 to 10 years of experience
• Strong Computer Science Fundamentals

• Excellent understanding of UX and design sensibilities

• Design, develop, and test UI for web applications
• Experience with one or more of these: React, Redux, Webpack, ES6, Async JS Communication, WebSockets
• Strong debugging and troubleshooting skills
  
  

Desired Qualification:

• Significant experience with JavaScript, React and Redux.
• Experience in consumption of cloud services and REST interfaces (implementation experience would be added advantage)
• Experience with CSS pre-processors like LESS or SASS
• Expertise with cross-browser, cross-platform, and responsive design
• Solid understanding of user interactions required for Single-Page Applications
• Experience with modern browser technologies

Responsibilities: 

• Designing and developing User Interface for web applications
• Write code based in HTML, CSS, JavaScript and ReactJS
• Accurately translate user and business needs into functional, secure and efficient frontend design and code
• Experience and desire to take product/feature ownership from delivery and customer support perspective
• Collaborate with backend and quality engineers to spec, write, test, and deploy code that integrates with data streams and API endpoints
• Utilise responsive design techniques and ensure cross-browser compatibility
• Perform code reviews and improve/ensure the quality of product

What to expect from our interview process

• The first step is to email your resume or apply to the relevant open position, along with a sample of something you have worked on such as a public GitHub repo or side project etc.
• Next, post shortlisting your profile recruiter will get in touch with you via a mechanism that works for you e.g. via email, phone. This will be a short chat to learn more about your background and interests, to share more about the job and Espressif, and to answer any initial questions you have.
• Successful candidates will then be invited for 2 to 3 rounds of the technical interview as per the previous round feedback.
• Finally, Successful candidates will have an interview with HR.

What you offer us

• Ability to provide technical solutions, support that fosters collaboration and innovation.
• Ability to balance a variety of technical needs and priorities according to Espressif’s growing needs.

What we offer

• An open-minded, collaboration culture of enthusiastic technologist.
• Competitive salary
• 100% company paid medical/dental/vision/life coverage
• Frequent training by experienced colleagues and chances to take international trips, attend exhibitions, technical meetups and seminars.

Key Responsibilities

• Analyze and understand business processes and requirements to develop effective technical solutions.

• Assist in the planning, designing, development, of new applications and enhancements to existing applications.

• Collaborate with IT team members, decision makers, systems owners, and end users to define business requirements and systems goals, and identify and resolve business systems issues.

• Prepare functional specification documents in accordance to new business requirements.

• Ensure compatibility and interoperability of business software applications.

• Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems.

• Assist in the deployment of new applications and enhancements to existing applications.

• Identify, assess, and recommend software solutions and implementation partners to management.

• Perform cost-benefit and return on investment analyses for proposed systems to aid management in making implementation decisions.

• Participate and sometimes drive IT projects to ensure that system requirements and data engineering needs are addressed throughout the project life cycle.

• Create systems models including integration points, specifications, diagrams, and charts to provide direction to internal stakeholders and third parties.

• Coordinate and perform in-depth tests, including end-user reviews, for modified and new systems.

• Provide orientation and training to end users for all modified and new systems.

Qualifications & Experience

• Minimum Bachelor’s degree in Information Technology, Computer Science, or related field.

• Minimum of 5 years of experience in related fields with 3 to 4 years in systems and/or functional analysis.

• Proven experience in analysing, designing, and implementing information systems.

• Strong understanding of business processes and technical systems.

• Hands-on skills in SQL and databases (e.g. Oracle, SQL Server).

Other Prerequisites

• Excellent problem-solving skills and the ability to work under pressure. • Good project management skills.

• Excellent written and oral communication and interpersonal skills.

• Ability to conduct research into systems issues and products as required.

• Ability to communicate ideas in both technical and user-friendly language.

• Highly self motivated and directed.

• Keen attention to detail.

• Proven analytical and creative problem-solving abilities.

• Strong customer service orientation.

• Experience working in a team-oriented, collaborative environment

Responsibilities

• Developing new user-facing features using React.js
• Building reusable components and front-end libraries for future use
• Translating designs and wireframes into high-quality code
• Optimizing components for maximum performance across a vast array of web-capable devices and browsers

Skills:

• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
• Thorough understanding of React.js and its core principles
• Experience with popular React.js workflows (Redux)
• Familiarity with newer specifications of ECMAScript
• Experience with data structure libraries (e.g., Immutable.js)
• Knowledge of isomorphic React is a plus
• Familiarity with RESTful APIs
• Knowledge of modern authorization mechanisms, such as JSON Web Token
• Familiarity with modern front-end build pipelines and tools
• Ability to understand business requirements and translate them into technical requirements
• A knack for benchmarking and optimization
• Familiarity with code versioning tools (such as Git, SVN, and Mercurial)

Job Title: Insurance Sales (Direct Channel)

Role: FLS ( Front Line Sales )

Total Exp: 3-5 Years

Relevant Exp: 2 years into insurance

Skills: Life Insurance Sales, Health insurance sales, Insurance sales

Locations: East, South, North, and West Zones.

Hello,

We are conducting Walk In Interviews for MCA & MSc IT in .Net OR Java OR MEAN/MERN OR QA technology for a rewarding career with Gateway group of companies:

Interview would consist of an assessment Test, Technical round and HR round. (as per your performance at each stage).

Selected candidates would be put under a short training program and then would start working with us on live projects:

Eligibility Criteria
Good Communication Skills
Good Analytical Skills
Batch Year 2020/21/22

About US:

Established in 1997, The Gateway Corp (http://www.thegatewaycorp.com">www.thegatewaycorp.com), is a privately held global enterprise, headquartered in India & The Netherlands. The Gateway Corp is the principal holding company and promoter of all Gateway Group Companies, comprising of 20 independent operating companies across 17 countries. Each Gateway Group Company operates independently under the guidance & supervision of its board of directors & shareholders. These companies consist of publicly listed companies, companies focused on disruptive innovation & research, joint ventures, industry focused technology consulting companies, technology platforms and software services companies. The inherent DNA of each Gateway Group Company is to deliver tangible & measurable business value to global customers.

Each brand at Gateway specializes in offering a niche capability to our clientele across 30+ countries around the world. Our businesses run on the same set of values and ethics, with a singular motto of adding an incremental value to our clients’ businesses. We have a shared mission and we collectively work towards it within our chosen specified areas.

Key Highlights:

• Headquartered in India & Netherlands.
• Branches in 16 Countries.
• 7 Development Centers across the globe
• 12 practices, Catering to 8 Industries.
• Global Team Strength of 1600.
• 100% Debt Free since inception.
• 80% Repeat Business from existing customers
• Best human practices, Audited and certified by Intertek, external agency.
• Onsite opportunities (Short term & Long term).
• Celebrating Womanhood & Motherhood separate policies for women employees.

• Manage sales operations in assigned district to achieve revenue goals.
• Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
• Identify skill gaps and conduct trainings to sales team.
• Work with team to implement new sales techniques to obtain profits.
• Assist in employee recruitment, promotion, retention and termination activities.
• Conduct employee performance evaluation and provide feedback for improvements.
• Contact potential customers and identify new business opportunities.
• Stay abreast with customer needs, market trends and competitors.
• Maintain clear and complete sales reports for management review.
• Build strong relationships with customers for business growth.
• Analyze sales performances and recommend improvements.
• Ensure that sales team follows company policies and procedures at all times.
• Develop promotional programs to increase sales and revenue.
• Plan and coordinate sales activities for assigned projects.
• Provide outstanding services and ensure customer satisfaction.