Inside Sales Executive

We are seeking an experienced and dynamic BPO Team Leader to oversee a team of customer service representatives. The ideal candidate will be responsible for ensuring the efficient day-to-day operations of the team, driving performance, meeting service level agreements (SLAs), and ensuring high customer satisfaction. This role requires excellent leadership skills, problem-solving abilities, and a deep understanding of BPO operations.

Key Responsibilities:

• Lead, manage, and motivate a team of customer service agents to achieve performance targets.
• Monitor and evaluate individual and team performance, providing coaching and feedback to ensure continuous improvement.
• Handle escalated customer queries and resolve issues efficiently.
• Ensure adherence to company policies, procedures, and quality standards.
• Maintain and report on team KPIs and provide regular performance updates to management.
• Facilitate training and development programs to enhance team skills and knowledge.
• Foster a positive and collaborative work environment.

Requirements:

• Strong communication and interpersonal skills.
• Ability to work under pressure and handle multiple priorities.
• Proficiency in MS Office and CRM software.
• Ability to motivate, mentor, and guide a team towards achieving business goals.

If you're passionate about leadership and customer service, apply today to join our team in Pune!

I own a taxi app and looking for developers that can update panel along with iOS and android apps. Must also have knowledge to update websites. Along with the Taxi app, I own an IPTV service and prefer the developer have experience in developing Taxi and IPTV platforms.

• More than 5 years of experience in Java programming  
• Frameworks like Spring(Boot, Core, MVC)or Hibernate 
• Good knowledge in design and architectural patterns, with an understanding of Web Services, micro service architectures and REST Based APIs. 
• Good knowledge in Agile, JIRA and ALM 
• Cloud environments (AWS,Azure…) 
• Good Database knowledge (Oracle/ MySQL) 
• Previous exposure to banking or financial is preferable 
• Desire to get into the development of a top core-banking platform; you will receive specific training on Temenos T24 according to your career plan.  

• A field sales executive travel to locations to advocate supply of products to the customers they have targeted and the ones who they are already dealing with.
• It also involves operating outside their offices pitching potential clients and to maximise the company's sales of their products and services.
• These tasks are often performed over cold calling or knocking all doors or even scheduling all meetings with the customers at the offices.
   

Responsibilities

• Primarily your focus should be on the sale of products and services to probable customers within a specific region.
• It is completely different from being a general sales executive because this particular job role demands you to travel either to find new clients or customers or to maintain relationships with the customers whom you are already working with.
• Must contact all the clients and potential customers to discuss their products would meet their requirements.
• Arrange meetings with the clients or visit their offices or homes to persuade them to buy a product or subscribe to any service which your company is offering.
• Focus should be to increase the sales of the company
• Should provide a concise description of the products and services to the customers and also drawing attention to the benefits of the available services.
• Carry out price negotiations with the customers on behalf of the organization to reach a favorable agreement for both.
• Must also carry out a survey to figure out the current trends in the industry such as prices of the products and the demand for it etc.
• Must totally focus on increasing the business by making various sales targets and estimating sales targets.
• They need to generate business leads for the company which they are working for and also prepare and maintain statistical data and provide reports whenever necessary.

An ideal Academic Research Associate will guide international students in their course modules and academic projects through one-to-one online tutoring sessions; develop learning modules and sample academic model solutions based on specific criterion for students of foreign universities. The job would require constant discussions of the candidate with the client both verbally and in written form to understand the requirements of the client and facilitate the service as required. The candidate should be an avid learner and have zeal in writing. The candidate should have excelled in the academics and have a good command over his/her specialization subjects.

Key Responsibilities:
➢ To comprehend the requirements of each project as per the requirements of the client.
➢ To conduct secondary research and study the involved concepts on various domains.
➢ To write plagiarism free, well edited high-quality content and master the art of academic writing.
➢ To ensure compliance with stipulated deadlines of every individual micro projects.
➢ To provide one on one online tutoring sessions to students in their respective subjects.
➢ To train new members on the basics of academic writing and explore in depth learning of conceptual theories as used in foreign universities.

Required Skills:
➢ Excellent Written & Oral Communication Skills in English, Strong Comprehension Ability.
➢ Exceptional Subject Matter Expertise.
➢ Intensive and Extensive Internet Research Skills, Output Authenticity & Reliability.
➢ Ability to work under pressure, Target and Quality oriented.
➢ Inclination towards Research and Writing.
➢ Must possess high level of concentration abilities and must be open to learn new concepts quickly.

Qualifications:
We are looking for Masters or PhD candidates from the following subject domains:
➢ Management
➢ Accounting and Finance
➢ Economics
➢ Statistics
➢ Engineering & IT
➢ Nursing & Medicine
➢ Law

WHAT YOU’LL BE DOING: 

• Developing front end website architecture (Bootstrap, HTML 5, CSS3). 
• Designing Rich User interactions on web pages (User Experience into consideration). 

• Developing back end website applications (Controllers, Services and APIs). 
• Ensuring Site Compatibility with mobile devices 
• Working alongside UI/UX for web design features. 
• Working with Product Manager to translate User Requirements → Technical Requirements. 
• Developing APIs for external/internal consumption. 

QUALIFICATIONS: 

• Minimum 3-5 years of Experience in Full Stack development 
• Degree in Engineering or Computer Science. 
• Proficiency with Front-end development languages such as HTML, CSS and JavaScript. 
• Familiarity with JavaScript frameworks such as JQuery, VueJS or Angular. 

• Proficiency with Java/JSP, Spring Stack (Security, Web MVC, REST). 
• Familiarity with database technology such as MySQL. 
• Proficiency in Build Cycle management (Maven, Jenkins, Scripting). 
• Familiarity with Deployment technologies like Docker, Rancher and Virtual machines. 
• Familiarity with Agile Development processes. 

• Excellent verbal communication skills. 
• Good problem-solving skills with attention to detail. 
• Able to create functional, attractive applications that perfectly meet the needs of the user. 

We are looking for an Integration Engineer to assist our rapidly growing customer base. As part of our integration team, you will be the primary point of contact for all integrations.

You would be responsible for helping our clients integrate with OneFin APIs, configuring our system for clients and providing ongoing help to them to resolve any issues. Eventually you should be able to automate common issues and development of solutions.

You’ll fit right in with us if you have a passion for unraveling complex issues and are comfortable working in a fast-paced environment. If you’re looking to work in an open, collaborative environment side-by-side with our development engineers to help customers and shape future product design, we can’t wait to hear from you!

Responsibilities

• Understand and explain APIs to clients.
• Help clients integrate OneFin APIs.
• Research and identify solutions to issues during integration.
• Escalate unresolved issues to appropriate internal teams (e.g. software developers).
• Become a product expert for clients.
• Configure OneFin system for customized usage by clients.
• Identify and write internal and external technical articles or knowledge-base entries, like typical troubleshooting steps, workarounds, or best practices, how-to guides etc.
• Automate solution of common issues using Python.
• Help live clients resolve issues and coordinate with the development team for issue resolution.

Requirements

• BS/B.Tech. in Computer Science, Engineering, or equivalent.
• Strong verbal and written communication skills.
• Experience in writing code in Python.
• Understanding of web based systems.
• Proficient in understanding and writing JSON.
• Experience in SQL databases.
• Experience working with REST APIs.

• Excellent analytical skills, passion for pinning down technical issues, and solving problems.
• Enjoys a fast-paced startup environment.