Software Engineer

• 7+ years of experience as software engineer.
• Experience in Dot.Net technologies - Asp.Net MVC, WebAPI, .NetCore
• Experience in ORM like Entity Framework /Dapper
• Experience with Object-Oriented Design and SOLID principles
• Experience with Unit Testing, Mocking and Dependency Injection frameworks
• Experience with SQL Server, NoSQL or other database technology
• Experience with software quality, testing procedures and build automation tools
• Knowledge of the Principles & Patterns of Agile Software
• Ability to understand and troubleshoot existing code and maintain existing systems.
• Ability to identity performance bottlenecks.
• Experience working with version control tools such as GIT and CI/CD tools.

At GigaML, we’re transforming how enterprises manage customer support by deploying AI agents that resolve over 1 million customer tickets monthly for a single client through voice and chat. We’re trusted by industry leaders like Postman and Zepto (YC’s fastest-growing company), and we’re scaling fast to meet growing demand.

Our AI agents:

• Reliably navigate complex, real-world conversations with clarity
• Maintain exceptional accuracy in handling sensitive information like payments
• Operate with extremely high availability (24 hrs/day)
• Seamlessly scale to meet enterprise-level demands (+40k tickets/day)

We work hard and take pride in our commitment to delivering the best products on the market. With a strong pipeline of enterprise clients and ambitious goals, we’re moving fast to execute and deliver results.

Funding: Backed by YC President Garry Tan, Nexus Venture Partners, and other leading investors. (Endorsed by YC partners: Garry Tan CEO of YC, and Harj Taggar)

Qualifications

• Startup Experience: We strongly prefer candidates with prior startup experience. Former founders are especially valued, as their entrepreneurial mindset and problem-solving skills align well with our fast-paced environment.
• Prior Experience: A minimum of 2 years of experience is required, with a maximum of 8 years.
• Educational Background:A minimum of a Bachelor’s degree from a Tier 1 or Tier 2 college in India.
• Backend Skills: Strong background in Python.
• Good-to-Have Skills:
• Frontend Development: Proficiency in Next.js and React.
• Cloud Platforms: Experience with AWS or Azure.
• Scalability & Deployment: Familiarity with Docker is a strong plus.

Core Responsibilities

• Build Product: Quickly ramp up and contribute to our Chat and Voice products, eventually owning your own product or product lines.
• Technical Leadership: Drive technical decisions and architecture design, shaping the backbone of our solutions.
• Cross-functional Collaboration: Work closely with co-founders and other team members to translate business vision into actionable project plans.
• Ownership: Take full product ownership, from ideation to launch, including integration into existing systems.

What You’ll Gain

• Impact: Be a key contributor to cutting-edge ML projects reshaping industries.
• Growth: Thrive in a dynamic, innovative environment alongside top-tier talent.
• Innovation: Work with advanced tools and continuously push boundaries.
• Autonomy: Drive your own initiatives and influence the company’s technical direction.

Join us and be part of a team shaping the future of AI-driven customer support!

What you need to shine?

• You have the prior experience in modernising legacy applications.

• You are a passionate hands-on developer with deep experience in building enterprise grade software in Microsoft ASP.NET Core, ASP.NET MVC, Web API, SOA, Micro-Services and RESTful Services with knowledge of SQL Server database.

• You have the ability to see and work on the big picture (Application Architecture) and devilish details (Complex Code).

• Strong experience in developing web applications using C#, VB.Net, .NET, LINQ, Net Framework 4.0, MVC 3/4/5, ASP.NET Web API, .Net Core etc.

• You are Cloud savvy, preferably Google Cloud.

• You have rich experience in Object-Oriented Programming (OOP) with good knowledge of practical design-patterns and its applications.

• Hands-on experience in building SOA or Micro-services preferably on .NET Core.

• Proven Architectural skills with high standards in Code quality

• Knowledge of ReactJS/Typescript would be added advantage.

• Practical experience in Agile development methodologies of using CI/CD.

• Extreme Programming (TDD) experience is sought after by us.

Required Skills:

• ASP.NET, C# .NET, SQL, Web API
• jQuery, JavaScript

Your day-to-day responsibilities include:

• Technically lead a team of 6-8 .NET developers
• Understands the requirement assigned for the development
• Performs the unit testing 
• Resolves bugs assigned, withing SLA time.
• Perform day to day activities of agile methodology
• Leads Daily Huddle & Scrum meeting.
• Takes responsility of CR developmet with all tasks included for it.
• Should perform code review whenever required

We are looking for a PHP Developer who thinks of himself as a problem solver. He/ she can efficiently and quickly write code in a timely and scalable way. This candidate will be able to test the code and adjust it where necessary. They should also be experienced in contributing to the whole software design lifecycle.

Qualifications and Skills :

- Proper understanding of MVC design patterns, OOPS concepts, and Frontend technologies, such as JavaScript, HTML5, and CSS3.

- Hands-on experience with frameworks - Code ignitor / Laravel.

- Familiarity with MySQL databases and their declarative query languages.

- Understanding fundamental design principles behind a scalable application.

- Strong knowledge of the common PHP or web server exploits and their solutions.

- JavaScript Frameworks - jQuery/Angular

- Knowledge of version control systems like GIT (mandatory).

- Must be self-driven and highly organized.

- Design, code, test, debug, and document software according to the functional requirements.

- Develop, maintain, and support programs/tools for internal and external clients.

- Analyze, diagnose, and resolve errors related to their applications.

- Define project planning and execution and on-time delivery.

- Familiarity with Agile project Methodologies.

Responsibilities :

- Understand requirements and develop solutions.

- Write clean, well-designed code.

- Produce detailed specifications.

- Troubleshoot, test, and maintain the core product software and databases to ensure strong optimization and functionality.

- Contribute to all phases of the development lifecycle.

- Follow industry best practices and work with teams to develop solutions.

- Work with business analysts to produce reliable estimates and ensure the client's requirements and understood and documented.

- Deliver multiple projects using a team of developers.

- Develop and deploy new features to facilitate related procedures and tools if necessary.

Benefits :

- Get a chance to contribute and get recognition from Day 1.

- Exposure to innovative Technologies.

- An opportunity to learn new things every day.

- Onsite opportunities.

- Competitive Salary and Benefits.

- Health Insurance.

- Friendly, Supportive, Professional, and achievement-oriented management team.

Key Skills:

• Programming Languages: C# or VB.NET
• Server-Side Technologies: ASP.NET / MVC
• Front-End Technologies: Html5, ES5/ES6/ JavaScript, CSS, jQuery, Bootstrap, Ajax, Web Sockets
• Database: SQL Server

• Must have experience in either of JavaScript frameworks: Angular
• Must have experience in either of backend software development [J2EE, Spring Boot, Spring core, JPA]
• Must have experience in designing/implementing Hibernate/ORM, Restful web services, Micro Services using Java
• Knowledge with relational/ NoSQL databases (e.g., Oracle, MySQL, MongoDB)
• Knowledge with versioning (Git or SVN) /build tools (Maven/Ant/Gradle/Junit), Unit testing & code coverage tools is desired
• Knowledge of App / Web servers (NGINX / Tomcat / Jboss Wildfly)
• Understands the process of new application development and has the ability to apply these concepts with minimal mentoring and supervision.
• Advanced knowledge experience using any of IDE (e.g., Eclipse, SonarQube, STS, VS Code)
• Knowledge on Cloud platform, technologies & deployments is an added advantage
• Resolves technical issues through debugging, research, and
• Must have experience with Agile tools

• Good knowledge in product development domains
• Knowledge in Finance and Insurance domain preferred
• Maintain quality and ensure responsiveness of
• Complete application development by coordinating requirements, schedules, and activities contributing to team meetings;
• Troubleshooting development and production problems across multiple environments and operating platforms.
• Collaborate with the rest of the engineering team to design and launch new features
• Understanding and implementation of security and data
• Ensure designs are in compliance with specifications and standards and best industry
• Usage of Process tools – JIRA, TFS, HP QC or any other agile tools, also knowledge of CMM Level 3 development process.
• Self-motivated & working independently with minimal
• Maintain code integrity and
• Experience working with graphic designers and converting designs to visual
• Follow the coding standards for java and angular

• Usage of troubleshooting tools like J Profiler, J Meter or application performance tuning
• Exposure to Non-web-based developments, for both mobile and
• Development experience using Docker, Kubernetes, Containerization etc in AWS or other cloud platforms
• Willing to take up proof of concepts and showcase the technical capability
• Usage of design tools Visio or draw io
• Usage of CI/CD pipeline

• Has 3+ years WordPress experience & a thorough understanding of WordPress development standards and best practices.
• Has had exposure to developing, implementing, testing, and troubleshooting large scale websites and or applications built using Wordpress
• Has some experience in developing and integrating extensions in Wordpress
• Has experience with popular frameworks involving HTML5, CSS3, JavaScript, jQuery, MySQL, Firebase.
• Has a proficient knowledge of PHP, HTML, CSS, and Javascript
• Has strong debugging and problem-solving skills
• Has an ability to work with existing code and build upon it
• Has excellent communication skills, both verbal and written
• Must be imaginative and keep a finger on the latest trends and design directions
• Can convert Adobe Illustrator and Photoshop mockups to themes for the website
• Has working experience with source control (e.g. Git)
• Has experience in WordPress Page builder - elementor is a great advantage!
• Understands what to build optimize for speed and scalability
• Has 3+ years WordPress experience & a thorough understanding of WordPress development standards and best practices.
• Has had exposure to developing, implementing, testing, and troubleshooting large scale websites and or applications built using Wordpress
• Has some experience in developing and integrating extensions in Wordpress
• Has experience with popular frameworks involving HTML5, CSS3, JavaScript, jQuery, MySQL, Firebase.
• Has a proficient knowledge of PHP, HTML, CSS, and Javascript
• Has strong debugging and problem-solving skills
• Has an ability to work with existing code and build upon it
• Has excellent communication skills, both verbal and written
• Must be imaginative and keep a finger on the latest trends and design directions
• Can convert Adobe Illustrator and Photoshop mockups to themes for the website
• Has working experience with source control (e.g. Git)
• Has experience in WordPress Page builder - elementor is a great advantage!
• Understands what to build optimize for speed and scalability