Role Description:
As a QA Engineer for all applications at Radiusagent (both web and mobile), you will conduct comprehensive black box QA testing. You will help engineers and customer service representatives triage difficult bugs, build reproducible test cases and investigate complex issues
Responsibilities
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Independently utilize innovative test methodologies to develop test plans and test strategies.
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You will help design, develop and execute automation scripts. (Appium/Selenium) and extend the automation library and framework.
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You will be working on Selenium/Appium.
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You will be involved in DB testing ( SQL)
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You will work efficiently in a multi-project agile environment
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You will be working on performance, security and scalability testing
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You will be working on troubleshooting apps using analytics data, crash reports, and user error reports.

About Radiusagent
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To be successful in this role, one must have min. 3 - 7 years of experience in a start-up/product-based software development firm who started his career as a technical recruiter and gradually grew to the stage of handling teams & stakeholders.
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- The role is someone needs to contribute 50% IC & 50% team handling.
- Succession Planning & workforce forecast.
- Must ensure the sufficient workforce is available based on business needs at all times.
- Should execute the overall end-end recruitment process with the hiring Manager's & the stakeholder's, must ensure the task is successfully completed either as a Team or IC on a need basis.
- Go-getter person & should be flexible to grow and change in a rapid environment.
- Should be more organized as a team and ready to roll off your sleeves as needed to execute things in different verticals of HR department.
- Min. 3 - 7 years of experience in Technical Recruitment.
- Must have worked in a product based / start-up only are eligible.
- Should have experience in handling Stakeholders & must have exposure in working with Management.
- Should have experience in hiring Tech stacks like Java, Angular, Devops, testing, ABAP and non-tech like PM, BA, Consultants, support, sales etc from Junior to Senior level.
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- Collaborate with other departments, such as Sales and Product Development, to address client needs and improve overall customer satisfaction.
- Proactively identify opportunities for process improvement and implement solutions to enhance the efficiency of the support team.
- Maintain a high level of activity and engagement, ensuring that all client inquiries are handled promptly and efficiently.
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- Bachelor's degree in Business Administration, Communication, or a related field.
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- Proficiency in backend processes related to customer support, including ticketing systems and CRM software.
- Demonstrated ability to work independently and as part of a team, with a proactive and solutions-oriented mindset.
- Flexibility to work shifts, including evenings and weekends, as needed.
- Experience in [specific industry or software], preferred but not required.


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Key Responsibilities
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Collaborate with research, design, sales, marketing, and engineering to prioritize and deliver the most impactful solutions for our developer customers and their consumers
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Plan and execute the short & medium-term strategy for our developer-focused products
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Deliver positive business outcomes through best-in-class discovery and delivery
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Learn from customer feedback, behavioral measurements, A/B tests, and other data sources to build better customer experiences
About you
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5+ years of crafting and delivering world-class digital products
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a master communicator who can take people along on your journey
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Proficient in data analysis and analysis tools eg. Google Analytics, Tableau, Looker
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Strong understanding of the dynamics of a 2-sided marketplace and conversion optimization
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Understand the greater implication of projects, their dependencies, and stakeholder tradeoffs
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Bias-to-action, willing to do whatever it takes to get quality products and features to market on time

- Building, expanding, and maintaining e-commerce websites via Shopify.com and Woo Commerce/WordPress
- Experience in wireframing, UX design, and laying out pages is a must.
- Ability to lay out a page in WP Bakery or other page building software preferred.
- Strong knowledge of CSS and web standards.
- Strong knowledge of database design and troubleshooting (MySQL)
- Strong understanding of software development life-cycle and best practices
- Solid project-level experience with at least one open source CMS platform such as WordPress.
- Experience with web-based programming languages (e.g. PHP, JavaScript)
- Having 4-6 years of experience in software development.
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- Must have hands-on experience working with Core PHP.
- Must have hands-on experience on designing hooks based microservices on WordPress or Slim.
- Must have hands-on experience with MySQL, MongoDB and Radis or any cache.
- Must be proficient in Data Structures with hands-on experience in coding.
- Must have hands-on experience working with AWS or other cloud technologies.
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