Inside Sales Executive

Key Responsibilities

• Assist in preparing project execution plans, schedules, and task allocations.
• Coordinate daily activities between field, processing, QA, CAD, and reporting teams.
• Maintain daily/weekly trackers and ensure workflow adherence and timely task completion.
• Manage project documentation including DPRs, logs, QA/QC sheets, and data records.
• Facilitate submission of raw data, processed data, and deliverables to clients.
• Track client feedback, manage revisions, and ensure timely data approvals.
• Support billing activities through measurement sheets, progress reports, and submission logs.
• Coordinate with clients for progress updates, scheduling, and deliverable acceptance.
• Identify project risks, track issues, and ensure timely resolution.

Key Performance Indicators (KPIs)

• On-time completion of milestones and deliverables.
• Accuracy and completeness of documentation and reports.
• Timely billing and reduced invoice approval delays.
• High client satisfaction levels.
• Improved workflow efficiency and reduced rework.

Preferred Qualifications & Skills

• Bachelor’s degree in Engineering, Geomatics, GIS, Management, or related fields.
• Experience in LiDAR, Drone Survey, GIS, CAD, or engineering project environments.
• Strong organizational, multitasking, and coordination abilities.
• Proficiency in MS Excel, MS Project, Google Workspace, and documentation tools.
• Strong communication and interpersonal skills.

Position: BPO Team Leader – Customer Service & Renewals

Location: Delhi

Experience:

Minimum 2 years of documented experience as a Team Leader in outbound customer service.

Recent experience must be in Customer Service.

Experience in outbound service combined with renewals and upselling is a strong plus.

Should have managed call flows ranging between 100 to 150 calls per day.

As a Team Leader, must be willing to take calls when required.

Total experience should not exceed 5.5 years.

Work Schedule:

Day Shift

2 rotational offs

Qualification:

Minimum HSC (High School Certificate)

Compensation:

Maximum salary up to ₹7 LPA (approximately ₹55K per month)

Additional variable pay up to ₹2 LPA

Propel, a leading technology solutions provider, is seeking a dedicated and talented Business Development Executive to join our team. This role primarily focuses on establishing connections with potential clients based in the United States. As a Business Development Executive, you will play a crucial role in driving business growth by effectively communicating with leads, showcasing our offerings, and nurturing client relationships. 

Responsibilities: 

1. Outbound Calling: Initiate conversations with potential clients, engaging them in a professional and persuasive manner. 
2. Lead Follow-up: Follow up on leads generated through various channels, including website inquiries, email campaigns, and marketing events. 
3. Product Presentation: Present the company's products and services to potential clients, highlighting the unique value propositions and addressing their specific needs. 
4. Relationship Building: Nurture client relationships by actively listening to their requirements, providing relevant information, and building trust in our solutions. 
5. CRM Management: Maintain accurate and up-to-date records of client interactions, lead status, and follow-up activities in the CRM system. 
6. Collaboration: Collaborate effectively with the team to ensure a seamless handover of qualified leads and align strategies for maximizing conversions. 
7. Feedback and Reporting: Provide timely feedback to the team on lead quality, campaign effectiveness, and areas for improvement. 
8. Targets and Performance: Meet or exceed weekly and monthly targets for lead conversion, call volumes, and other key performance indicators. 
9. Industry Knowledge: Stay updated with industry trends, competitive offerings, and product knowledge to effectively address client queries and concerns. 
10. Professional Conduct: Uphold the company's reputation by adhering to professional standards, ethical practices, and maintaining confidentiality of client information. 

Requirements: 

1. Experience: Minimum 2 years of proven work experience as a Business Development Executive or in a similar role in sales department, demonstrating a track record of meeting or exceeding targets. Experience in the technology industry will be an added advantage. 
2. Communication Skills: Excellent written and oral communication skills in English, with the ability to articulate ideas clearly and confidently. 
3. Cultural Adaptability: Familiarity with US business culture and the ability to adapt communication style and accent to resonate with US clients. 
4. Persuasion and Negotiation: Strong persuasion and negotiation skills to effectively convert leads into clients and overcome objections. 
5. Time Management: Ability to work independently, prioritize tasks, and manage time efficiently in a high-volume, fast-paced environment. 
6. CRM Proficiency: Proficiency in using CRM software and other relevant tools to manage leads, track interactions, and generate reports. 
7. Shift Flexibility: Flexibility to work during Eastern Standard Time (EST) to accommodate US client requirements and collaborate with the team effectively. 
8. Motivated and Target-Driven: Positive attitude, self-motivated, and target-driven mindset with a passion for achieving and exceeding goals. 
9. Attention to Detail: Strong attention to detail and organizational skills to maintain accurate records and ensure a personalized client experience. 
10. Education: Bachelor's degree in business, marketing or a related field.

Nice to Have: 

1. US Accent Proficiency: Ability to communicate with a US accent, providing an added advantage in engaging with US-based clients. 
2. Technical Aptitude: Basic understanding of technology solutions or the ability to quickly grasp technical concepts to effectively communicate our offerings. 

Responsibilities :

• Work with development teams and product managers to ideate software solutions

• Maintenance of Node.js Backend

• Working with MongoDB to create various features

• Troubleshoot, debug and upgrade software

• Create security and data protection settings

Requirements :

• Proven experience as a backend developer in Node.js or similar role

• Experience developing desktop and mobile applications

• Familiarity with common stacks

Requirements :

• Hands on experience building end to end systems

• Minimum 1 yrs of experience with Javascript, Node.js and Mongo.DB

• Good architectural & design skills

• Strong coding, data structures and algorithms

• The ability to own end to end responsibility - right from requirement to release

• The ability to produce bug-free and production grade code

• Experience and fine understanding of cross browser front end development issues

• Exhibit a deep understanding of server virtualization, networking and storage ensuring that

• The solution scales and performs with high availability and uptime

• Develop Hybrid Mobile Apps in the Ionic Framework
• Standard code development with proper convention, formatting and comments
• 3rd party APIs Plugin integrations web/hybrid app
• Communicate with US-based client

• 4 + year experience in Ionic is must.
• Knowledge of web fundamentals like Angular, Ionic Framework (up to 4), JavaScript, Typescript , AJAX, JSON, jQuery, HTML5, CSS3, and MySQL.
• Experience in system analysis, design, workflow architecture & development.
• Experience in Agile Development process.

MIDAS IT Services India Pvt Ltd.

For more details, please go through the website given below:-

http://www.midaswebtech.com/">www.midaswebtech.com