Diagnostics DEM Engineer

REVIEW CRITERIA:

MANDATORY:

• Strong Customer Success, Large account management Profile
• Must have 5+ YOE in Customer Success, Account Management, or Client Relationship in a SaaS environment.
• Must have 3+ YOE in Team management
• Must have expertise in managing and ensuring long-term satisfaction and growth with the enterprise-level customers,
• Must be proficient in CRM and customer success tools
• Candidate for Hyderabad should know 1 more South Indian language (Tamil, Kannada, Malayalam) other than Telugu

PREFERRED:

• Retail, Manufacturing or FMCG
• Candidates for Hyderabad knowing any other south Indian language apart from Telegu

ROLE & RESPONSIBILITIES:

• Build and maintain strong relationships with key stakeholders within assigned high ticket accounts.
• Serve as the primary point of contact for strategic customers, ensuring their needs are met and expectations are exceeded.
• Develop and execute customer success plans, including onboarding, training, and ongoing support.
• Proactively identify and address customer challenges, providing solutions and recommendations to drive customer success.
• Collaborate with cross-functional teams, including Sales, Product, and Support, to ensure a seamless customer experience.
• Conduct regular business reviews with customers to review performance, identify areas for improvement, and present new opportunities.
• Monitor customer health metrics and proactively address any red flags to prevent churn.
• Act as a customer advocate, providing feedback and insights to internal teams to drive product enhancements and improvements.
• Stay up-to-date with industry trends and best practices in customer success management.

IDEAL CANDIDATE:

• Bachelor's degree in Business Administration, Accounts, or a related field.
• Minimum of 5 years of experience in a customer success role, preferably in a SaaS company.
• Proven track record of managing and retaining high-value customers.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with customers.
• Strong problem-solving and analytical skills, with the ability to identify and address customer challenges.
• Self-motivated and results-oriented, with the ability to work independently and as part of a team.
• Proficient in CRM software and other customer success tools.
• Ability to travel as needed to meet with customers.

What are we looking for - 

• Minimum 1 Year of experience in a Data Entry/Operations role
• Strong communication and interpersonal command.
• Ability to thrive independently or as part of a team.
• Ability to multitask
• Organizational and time management skills.
• Attention to detail
• Growth oriented mindset
• In-office availability in Delhi/Mumbai/Bangalore

What you will be doing - 

• End-to-end Visa application processing for assigned countries
• Document verification, form filling, and pre-checks for visa submissions
• Coordinate seamlessly with Account Managers, Travel agents, & Accounts team
• Manage vendor relationships, ensure timely pickups/drop-offs.
• Update daily dashboards, trackers, and internal tool with application status
• Monitor progress of active applications and escalate delays proactively
• Maintain compliance with embassy, consulate, and country-specific requirements
• Adhere to TATs (Turnaround Times) and ensure SLAs are consistently met

Job Description: Oracle BI Publisher Developer

Position Type

• Work Type: Full-time

• Employment Type: Contract

Experience Required

• Minimum 1 year of hands-on experience in:

o Oracle Database: SQL development, performance tuning, data modelling

o Oracle BI Publisher: Report design, template customization, data source integration

Technical Skills

• Mandatory:

o Oracle SQL & PL/SQL

o BI Publisher report development and deployment

o XML and XSLT for template customization

• Preferred:

o Experience with Oracle E-Business Suite or Fusion Applications

o Familiarity with data visualization principles

o Basic understanding of performance metrics and report optimization

Responsibilities

• Design, develop, and maintain BI Publisher reports based on business requirements

• Write and optimize SQL queries for data extraction and transformation

• Collaborate with stakeholders to ensure report accuracy and usability

• Troubleshoot and resolve issues related to data and report performance

• Document technical specifications and maintain version control

JobDost is promoted by JetSynthesys. 

JetSynthesys:

A digital ecosystem with products spanning across ITES, Personalized Entertainment, Telecom & Digital Media. Over 400 employees, headquartered in Pune, with offices in Mumbai, Bangalore, Tokyo, Singapore, London, New York, Los Angeles & San Francisco.

We are bridging the world, together with you. JetSynthesys was formed with the driving purpose to enrich the lives of all Indians. We passionately keep our finger on the pulse of the shifting trends and the needs of the Indian people as well as the western world. We take pride in being agile and strategic, helping to generate and provide support structures for these different worlds to connect. And we do this all in the name of sharing and cultivating culture to reveal rewards for everyone.

JobDost:

An IT product, service & staffing company. A platform to Hire Techies, offering curated services to Tech companies to optimize their recruitment process powered by E-Recruitment portal.

As a Tech Lead - MERN Stack Development, we are looking for programming geeks who are proactive and passionate about technology, coding and with 5 years of engineering experience to help us build our world-class Team of MERN Stack Developers.

What you'll do:

• Lead and mentor a team of developers on MERN Stack
• Conduct regular reviews on code and share best coding practise and all aspects of development cycle
• Work closely with the leadership team on team performance & development

Who you are:

• 5+ years of Hands-on technical expertise
• Must have relevant experience in designing, building, maintaining, and extending large-scale production systems
• Must have Strong basic Knowledge about each MERN Component - MongoDB, Express, React.js, Node JS
• Proven leadership skills: courage to challenge with candour, motivate and inspire team members
• Strong interpersonal and communication skills, for both technical and non-technical audiences
• Bonus if you have: Experience with AWS / Git, Prior Open-source contributions. Experience building responsive designs

Job Role: Full Time

Location: Remote/ If Required need to travel to Bangalore.

We're Hiring! BusinessDevelopmentExecutive (Fresher)

Are you a recent graduate passionate about sales and business development? Join our team as a #BusinessDevelopmentExecutive!

What We’re Looking For:

#Skills: Excellent communication (written & verbal), basic knowledge of biding plaforms like Upwork, Freelancer ,wellfound, guru

Basic understanding of the trending technologies like PHP, Shopify Wordpress, Python,Dotnet, Mernstack ,Meanstack, Java

#Education: BE, BTech, BCA, MCA, (Freshers welcome!)

Qualification : Just a desire to learn, Excellent English Communicaton

#KeyResponsibilities:-

- Generate leads via bidding portals Upwork, Freelancer, LinkedIn sales navigator, apollo.io, clutch

- Build client relationships.

- Assist with proposals, market research, and sales, client communication.

- Staff Augmentation

- Requirement gathering from the client.

Apply Now at [email protected] to kick-start your career in business development!

About the Company

Nutrabay is the largest health & nutrition store in India. Our vision is to keep growing, having a sustainable business model and continue to be the market leader in this segment by launching many innovative products. We are proud to have served over 1 million customers uptill now and our family is constantly growing.

We have built a complex and high converting eCommerce system and our monthly traffic has grown to a million. We are looking to build a visionary and agile team to help fuel our growth and contribute towards further advancing the continuously evolving product.

Funding:

We raised $5 Million in a Series A funding round led by RPSG Capital Ventures, with participation from Kotak Alternate Asset Managers

Responsibilities:

• Driving the Digital Product Development for Nutrabay, in an analytical and structured way across platforms (Web, Mobile & App).
• Driving various growth initiatives at Nutrabay such as partner platforms and modules..
• Owning various modules such as affiliate management systems, referral and loyalty and evolve them in line with business objectives and consumer effectiveness
• Create simple and effective product documentation including Product Requirement Docs(PRD’s), Research Docs, Sprint Reviews etc. ensuring seamless transition of features and tasks between cross-functional teams.
• Ensuring timely product sprints and removing any bottlenecks that could hinder the development sprints.
• Tracking features success via success metrics through the month post every feature/module launch and update.
• Ideate Product features & drive iterations based on qualitative and quantitative user feedback.
• Designing workflows and wireframes for digital internal & external modules while ensuring a high-class User Experience(UX) on web and mobile.
• Work closely with engineers to ship features and product improvements.
• Ensure prioritization, timely execution, quality, resolving issues faced during operationalization and ensuring success metrics are met.
• You should understand, track and optimize the product journey for buyers based on data.
• Collaborate with internal stakeholders in support, marketing, sales and business to develop launch strategy, product messaging and training
• Identify market opportunities and contribute to the product vision and business strategy.

About you:

• Have 2-3 years of experience ideally working on Consumer-Facing, Large-Scale growth products.
• Have worked or know at least 50% of the E-Commerce modules listed below:
• Orders Management Systems
• CRM & Omni-channel Automations such as Moengage, Clevertap etc
• Gift Cards
• Affiliate Programs
• Personalisation & Recommendation Systems
• Loyalty Management Systems
• Are a fast learner and comfortable teaching yourself new skills and can thrive in a complex and fast-paced environment.
• Are Analytical and data-driven, you love digging into the data to understand what’s happening and define & measure success on every project.
• You possess basic wireframing and UX understanding so you can create workflows and features that get teams excited.

About Nutrabay:

Nutrabay was born out of a problem that all health and nutrition stores in India could not actually ensure the authenticity of products they deliver as they were all a marketplace. This is not the best situation when you need to ensure 100% authenticity of products as the website selling these never know what the 3rd party seller is actually sending to the customer via their website. This is where we saw a huge problem to be solved. A website that lists no 3rd party seller, no middlemen, fulfills and ships direct to the customer, get certified by all the brands for authentic products and is able to offer comfortable price points at the same time.

Today, we have found huge success in solving this problem. We’re proud of it, and will continue to innovate and bring exciting products that help you become a better version of yourself. Learn more: https://nbay.cc/3424Dz0

• Act as a key point of contact to the Business Transformation Services, Business Analysis, and Functional Architecture and Solution Architecture groups throughout the implementation
• Interface with business stakeholders to determine key design/process decisions, and contribute to overall delivery plan.
• Deliver assigned tasks complete and on time as designated by the Programme Office to ensure smooth progress of the implementation.
• Contribute and take ownership for various project related tasks / planning activities as the programme evolves

• Knowledge and Practical experience of Project Management methodologies – ability to configure delivery work stream frameworks to progress timelines and delivery milestones
• Demonstrate ability in planning consulting/functional work & ownership of project outcomes