Digital Marketer

📌 Job Title: Customer Service Executive

🏢 Company: WatchYourHealth.com Pvt. Ltd.

📍 Location: Thane – Wagale Estate

💰 Salary: ₹18,000 – ₹22,000 (Depending on Interview)

🕒 Shift Timing: 2:00 PM – 11:00 PM

🗓️ Working Days: 6 Days a Week (Fixed off on Sundays)

📅 1st & 2nd Saturdays: Half-Day

📝 Job Description:

We are looking for enthusiastic and skilled Customer Service Executives to join our dynamic team at WatchYourHealth.com Pvt. Ltd. If you have a passion for helping people and strong communication skills, this role is for you!

You will be part of the Medtronic Pacemaker Response Care Team, providing post-sales support and services for pacemaker patients.

🔧 Key Responsibilities:

Handle inbound calls, emails, and chat support

Address and resolve customer queries related to:

Appointment bookings

Document verification and queries

Pacemaker replacement

General product-related inquiries

Maintain high-quality service and customer satisfaction

Collaborate with internal teams to ensure smooth resolution of cases

🧪 About the Process:

Process Name: Medtronic

Process Type: Blended (Calls, Email & Chat)

Industry: Healthcare / Medical Devices

Client Info: Medtronic is a leading pharma company that develops medical equipment, including pacemakers.

You will be working as part of their after-sales Response Care Team.

🎯 Eligibility Criteria:

Prior experience in customer service is preferred

Strong verbal and written communication skills

Basic understanding of healthcare or medical equipment is a plus (not mandatory)

💸 Perks & Incentives:

₹2,000 Attendance Bonus

₹1,500 Performance Incentive

Job Role : Consultant - Nutritionist (Sales Team)

• Evaluating strengths and weaknesses of clients, considering their medical conditions, recording the progression through program stages, and recommending/implementing protocol or program changes as required.
• Managing/Moderating group coaching on chat groups by motivating clients towards fitness.
• Converting free trial clients to premium clients.

Skills and Qualification:

•  Tech and internet savvy.
•  Deep understanding of clinical nutrition.
•  Good teamwork/interpersonal and excellent skills.
•  A postgraduate qualification in nutrition with a special course in diabetes/sports nutrition with relevant work experience will be advantageous.

Look forward to
·       Fun & work at the same place with the amazing work culture and flexible timings.
·       Get ready to transform yourself into a health junkie 


Join HealthifyMe and make history!

1.   7 to 12-14 years of experience as a Software Developer.

2.   Experience in .Net technologies - C#, ASP.net is must.

3.   Experience in developing REST based APIs.

4.   Experience in building web user interface.

5.   Good to have experience in developing single page apps using modern JS framework.

6.   Skills in cross browser development.

7.   Understanding of Agile methodology.

8.   Excellent trouble shooting and communication skills.

9.   Knowledge of Azure will be an added advantage.

JOB DESCRIPTION -

1. Developing and implementing web-based applications using .Net technology and MS-SQL.
2. Developing front end with highly responsive user interface concept using React concept.
3. Identifying web-based user interaction.
4. Participate in requirement analysis.
5. Collaborate with internal teams and positive mindset to help and seek help.
6. Documentation of application development changes and updates.

TECHNICAL SKILLS

1. Expert in C#, ASP.Net, Web API, MS SQL Server.
2. Good to have experience in React and workflows such as Redux or Flux, MongoDB.
3. Knowledge of HTML, CSS and JavaScript.
4. Familiar with source control system (GIT, SVN).

Wolken Software provides a suite of AI-enabled, SaaS 2.0 cloud-native applications for Customer Service and Enterprise Solutions namely Wolken Service Desk, Wolken's IT Service Management, and Wolken's HR Case Management. We have replaced incumbents like Salesforce, ServiceNow Zendesk, etc. at various Fortune 500 and Fortune 1000 companies.

Duties and Responsibilities

• Design and Review wireframes, and UI designs for the company website. Create social media posts including static posts, motion graphics & self-shot videos, explainer and product demo videos, and marketing collaterals viz. Brochures, emailers, standees, presentations, and any other collateral required.
• Have a keen eye on more delicate details in design principles, concepts, layout, alignment, visualization, etc.
• Work on Adobe XD, Photoshop, Illustrator, Canva, and other design tools to deliver prototypes, flows & ideas.
• Keep coming up with new ideas, modern designs, styles, and concepts for the creatives.
• Be responsible for meeting deliverables on time and in high quality.
• Have an in-depth understanding of what we do as a company and put that neatly into designs
• Have an eye for usability, minimalism, and simplicity.
• Think, argue, analyze, strategize, and iterate. 

• Hands-on experience in modern web-development using .Net core, C#, Angular2+, Javascript, HTML5, CSS
• Expertise in developing services (SOAP-WCF and REST)
• Expertise in web development frameworks like ASP.NET MVC
• Good knowledge of database concepts and Microsoft SQL Server
• Solid foundation in computer science, with strong competencies in data structures, design patterns, concurrency, algorithms, and software design
• Experience working in any of the JavaScript frameworks like Ember.js, AngularJS, or ReactJS is a bonus.
• Strong analytical and troubleshooting skills.
• Ability to work as an individual contributor.
• Flair to learn new technologies and thrive in an agile environment.

• Act as a point of contact and build influential candidate relationships during the selection process.
• The candidate will be responsible to handle the entire cycle of recruitment and selection under the guidance of Head - HR inclusive of the following but not limiting to:.
• Source/ Screen candidates from job portals and other forums.
• Must have Good Communication Skills
• Freshers may apply