Inside Sales & Customer Services Manager

About Timble AI

Timble AI is a comprehensive, AI-powered intelligence platform designed for banks, NBFCs, and financial institutions to enable faster, more accurate, and scalable decision-making. It brings together data orchestration, document intelligence, alternate data, and communication into a unified system that supports the entire customer lifecycle—from onboarding and underwriting to collections and monitoring.

Powered by advanced technologies such as OCR, machine learning, and large language models (LLMs), Timble AI automates verification, detects fraud in real time, and generates actionable risk insights. Its modular, API-first architecture allows seamless integration with existing systems like LOS, LMS, and CRMs.

By transforming manual, fragmented processes into a real-time, intelligent workflow, Timble AI helps institutions reduce turnaround time (TAT), lower operational costs, improve accuracy, and deliver a better customer experience while ensuring compliance and data security.

For more information about Joveo’s award-winning platform, visit https://timble.ai/

Role Overview:

We are looking for a motivated and enthusiastic Product Marketing Manager to Lead the Marketing Initiative end to end. This role offers the opportunity to gain hands-on experience in B2B SaaS product marketing, supporting various initiatives and campaigns that drive product awareness, adoption, and growth for sales and partner enablement

Responsibilities

●     Develop and execute go-to-market strategies for product launches, feature releases, and partner-led initiatives

●     Handle website / timble ai products - SEO and content / blogs with the design using basic html , css..

●     Define clear product positioning, messaging, and value propositions that resonate with target audiences and partner ecosystems

●     Collaborate with product, sales, and partner teams to create compelling content - sales decks, datasheets, case studies, and co-branded assets

●     Conduct market and competitive research to identify trends, customer needs, and joint opportunities with partners

●     Plan and deliver integrated campaigns (digital, events, webinars) to drive awareness, adoption, and partner-sourced pipeline

●     Create and maintain enablement materials and toolkits for internal sales teams and external partners

●     Track and report on the performance of product marketing programs, partner campaigns, and overall ROI

●     Build and nurture strong relationships with key partners to unlock co-marketing opportunities and maximize impact

Qualifications

●     3-5 years of relevant experienceStrong interest in product marketing and technology.

●     Excellent written and verbal communication skills.

●     Proficient in creating high impact sales collateral

●     Familiarity with marketing tools and platforms (e.g., HubSpot, Adobe Suite, Google Analytics) is a plus.

●     Creative thinking and problem-solving skills.

●     Ability to work independently and as part of a team.

●     Strong organizational skills and attention to detail.

What We Offer

●     Hands-on experience with real-world marketing projects.

●     Mentorship and guidance from experienced marketing professionals.

●     Opportunity to develop and enhance your skills in a fast-paced, innovative environment.

Please fill this form - [ https://forms.gle/g7Ez1cg97ssZWSds6 ]

Review Criteria

• Strong Oracle Integration Cloud (OIC) Implementation profile
• 5+ years in enterprise integration / middleware roles, with minimum 3+ years of hands-on Oracle Integration Cloud (OIC) implementation experience
• Strong experience designing and delivering integrations using OIC Integrations, Adapters (File, FTP, DB, SOAP/REST, Oracle ERP), Orchestrations, Mappings, Process Automation, Visual Builder (VBCS), and OIC Insight/Monitoring
• Proven experience building integrations across Oracle Fusion/ERP/HCM, Salesforce, on-prem systems (AS/400, JDE), APIs, file feeds (FBDI/HDL), databases, and third-party SaaS.
• Strong expertise in REST/JSON, SOAP/XML, WSDL, XSD, XPath, XSLT, JSON Schema, and web-service–based integrations
• Good working knowledge of OCI components (API Gateway, Vault, Autonomous DB) and hybrid integration patterns
• Strong SQL & PL/SQL skills for debugging, data manipulation, and integration troubleshooting
• Hands-on experience owning end-to-end integration delivery including architecture reviews, deployments, versioning, CI/CD of OIC artifacts, automated testing, environment migrations (Dev→Test→Prod), integration governance, reusable patterns, error-handling frameworks, and observability using OIC/OCI monitoring & logging tools
• Experience providing technical leadership, reviewing integration designs/code, and mentoring integration developers; must be comfortable driving RCA, performance tuning, and production issue resolution
• Strong stakeholder management, communication (written + verbal), problem-solving, and ability to collaborate with business/product/architect teams

Preferred

• Preferred (Certification) – Oracle OIC or Oracle Cloud certification
• Preferred (Domain Exposure) – Experience with Oracle Fusion functional modules (Finance, SCM, HCM), business events/REST APIs, SOA/OSB background, or multi-tenant/API-governed integration environments

Job Specific Criteria

• CV Attachment is mandatory
• How many years of experience you have with Oracle Integration Cloud (OIC)?
• Which is your preferred job location (Mumbai / Bengaluru / Hyderabad / Gurgaon)?
• Are you okay with 3 Days WFO?
• Virtual Interview requires video to be on, are you okay with it?

Role & Responsibilities

Company is seeking an experienced OIC Lead to own the design, development and deployment of enterprise integrations. The ideal candidate will have atleast 6+years of prior experience in various integration technologies, with a good experience implementing OIC integration capabilities. This role offers an exciting opportunity to work on diverse projects, collaborating with cross-functional teams to design, build, and optimize data pipelines and infrastructure.

Responsibilities:

• Lead the design and delivery of integration solutions using Oracle Integration Cloud (Integration, Process Automation, Visual Builder, Insight) and related Oracle PaaS components.
• Build and maintain integrations between Oracle Fusion/ERP/HCM, Salesforce, on-prem applications (e.g., AS/400, JDE), APIs, file feeds (FBDI/HDL), databases and third-party SaaS.
• Own end-to-end integration delivery - from architecture/design reviews through deployment, monitoring, and post-production support.
• Create reusable integration patterns, error-handling frameworks, security patterns (OAuth2, client credentials), and governance for APIs and integrations.
• Own CI/CD, versioning and migration of OIC artifacts across environments (Dev → Test → Prod); implement automated tests and promotion pipelines.
• Define integration architecture standards and reference patterns for hybrid (cloud/on-prem) deployments.
• Ensure security, scalability, and fault tolerance are built into all integration designs.
• Drive performance tuning, monitoring and incident response for integrations; implement observability using OIC/OCI monitoring and logging tools.
• Provide technical leadership and mentorship to a team of integration developers; review designs and code; run hands-on troubleshooting and production support rotations.
• Work with business stakeholders, product owners and solution architects to translate requirements into integration designs, data mappings and runbooks

Ideal Candidate

• 5+ years in integration/enterprise middleware roles with at least 3+ years hands-on OIC (Oracle Integration Cloud) implementations.
• Strong experience with OIC components: Integrations, Adapters (File, FTP, Database, SOAP, REST, Oracle ERP), Orchestrations/Maps, OIC Insight/Monitoring, Visual Builder (VBCS) or similar
• Expert in web services and message formats: REST/JSON, SOAP/XML, WSDL, XSD, XPath, XSLT, JSON Schema
• Good knowledge of Oracle Cloud stack / OCI (API Gateway, Vault, Autonomous DB) and on-prem integration patterns
• SQL & PL/SQL skills for data manipulation and troubleshooting; exposure to FBDI/HDL (for bulk loads) is desirable
• Strong problem-solving, stakeholder management, written/verbal communication and team mentoring experience

Nice-to-have / Preferred:

• Oracle OIC certification(s) or Oracle Cloud certifications
• Exposure to OCI services (API Gateway, Vault, Monitoring) and Autonomous Database
• Experience with Oracle Fusion functional areas (Finance, Supply Chain, HCM) and business events/REST APIs preferred.
• Background with SOA Suite/Oracle Service Bus (useful if migrating legacy SOA to OIC)
• Experience designing multi-tenant integrations, rate limiting/throttling and API monetization strategies.

Who we are:

Kanerika Inc. is a premier global software products and services firm that specializes in providing innovative solutions and services for data-driven enterprises. Our focus is to empower businesses to achieve their digital transformation goals and maximize their business impact through the effective use of data and AI. We leverage cutting-edge technologies in data analytics, data governance, AI-ML, GenAI/ LLM and industry best practices to deliver custom solutions that help organizations optimize their operations, enhance customer experiences, and drive growth.

Awards and Recognitions

Kanerika has won several awards over the years, including:

1. Best Place to Work 2023 by Great Place to Work®

2. Top 10 Most Recommended RPA Start-Ups in 2022 by RPA Today

3. NASSCOM Emerge 50 Award in 2014

4. Frost & Sullivan India 2021 Technology Innovation Award for its Kompass composable solution architecture

5. Kanerika has also been recognized for its commitment to customer privacy and data security, having achieved ISO 27701, SOC2, and GDPR compliances.

Working for us

Kanerika is rated 4.6/5 on Glassdoor, for many good reasons. We truly value our employees' growth, well-being, and diversity, and people’s experiences bear this out. At Kanerika, we offer a host of enticing benefits that create an environment where you can thrive both personally and professionally. From our inclusive hiring practices and mandatory training on creating a safe work environment to our flexible working hours and generous parental leave, we prioritize the well-being and success of our employees. Our commitment to professional development is evident through our mentorship programs, job training initiatives, and support for professional certifications. Additionally, our company-sponsored outings and various time-off benefits ensure a healthy work-life balance. Join us at Kanerika and become part of a vibrant and diverse community where your talents are recognized, your growth is nurtured, and your contributions make a real impact. See the benefits section below for the perks you’ll get while working for Kanerika.

Locations

We are located in Austin (USA), Singapore, Hyderabad, Indore and Ahmedabad (India).

Job Location: Hyderabad, Indore and Ahmedabad.

Role:

We are looking for A highly skilled Full Stack .NET Developer with strong hands-on experience in C#, .NET Core, ASP.NET Core, Web API, and Microservices Architecture. Proficient in developing scalable and high-performing applications using SQL Server, NoSQL databases, and Entity Framework (v6+). Recognized for excellent troubleshooting, problem-solving, and communication skills, with the ability to collaborate effectively with cross-functional and international teams, including US counterparts.

Technical Skills

· Programming Languages: C#, TypeScript, JavaScript

· Frameworks & Technologies: .NET Core, ASP.NET Core, Web API, Angular (v10+), Entity Framework (v6+), Microservices Architecture

· Databases: SQL Server, NoSQL

· Cloud Platform: Microsoft Azure

· Design & Architecture: OOPs Concepts, Design Patterns, Reusable Libraries, Microservices Implementation

· Front-End Development: Angular Material, HTML5, CSS3, Responsive UI Development

· Additional Skills: Excellent troubleshooting abilities, strong communication (verbal & written), and effective collaboration with US counterparts

What You’ll Bring:

· Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent work experience.

· 6+ years of experience.

· Proven experience delivering high-quality web applications.

Mandatory Skills

· Strong hands-on experience on C#, SQL Server, OOPS Concepts, Micro Services Architecture.

· Solid experience on .NET Core, ASP.NET Core, Web API, SQL, No SQL, Entity Framework 6 or above, Azure, Applying Design Patterns.

· ·Strong proficiency in Angular framework (v10+ preferred)and TypeScript & Solid understanding of HTML5, CSS3, JavaScript

· Net web apps and long running jobs

· Sql server or any databases, working with large datasets, performance management

· API integration, authentication and authorization implementation

· Azure services, web apps, function apps, keyvalut, logging, Application gateways, blob storage etc

· Azure devops

· SSO with Microsoft Entra

· Architecture and design exp using above tech stack

Preferred Skills (Nice to Have):

· Self – Starter with solid analytical and problem- solving skills.

· Willingness to work extra hours to meet deliverables.

· Understanding of Agile/Scrum Methodologies.

· Exposure to cloud platform like AWS/Azure

Why join us?

· Work with a passionate and innovative team in a fast-paced, growth-oriented environment.

· Gain hands-on experience in content marketing with exposure to real-world projects.

· Opportunity to learn from experienced professionals and enhance your marketing skills.

· Contribute to exciting initiatives and make an impact from day one.

· Competitive stipend and potential for growth within the company.

Employee Benefits

1. Culture:

i. Open Door Policy: Encourages open communication and accessibility to management.

ii. Open Office Floor Plan: Fosters a collaborative and interactive work environment.

iii. Flexible Working Hours: Allows employees to have flexibility in their work schedules.

iv. Employee Referral Bonus: Rewards employees for referring qualified candidates.

v. Appraisal Process Twice a Year: Provides regular performance evaluations and feedback.

2. Inclusivity and Diversity:

i. Hiring practices that promote diversity: Ensures a diverse and inclusive workforce.

ii. Mandatory POSH training: Promotes a safe and respectful work environment.

3. Health Insurance and Wellness Benefits:

i. GMC and Term Insurance: Offers medical coverage and financial protection.

ii. Health Insurance: Provides coverage for medical expenses.

iii. Disability Insurance: Offers financial support in case of disability.

4. Child Care & Parental Leave Benefits:

i. Company-sponsored family events: Creates opportunities for employees and their families to bond.

ii. Generous Parental Leave: Allows parents to take time off after the birth or adoption of a child.

iii. Family Medical Leave: Offers leave for employees to take care of family members' medical needs.

5. Perks and Time-Off Benefits:

i. Company-sponsored outings: Organizes recreational activities for employees.

ii. Gratuity: Provides a monetary benefit as a token of appreciation.

iii. Provident Fund: Helps employees save for retirement.

iv. Generous PTO: Offers more than the industry standard for paid time off.

v. Paid sick days: Allows employees to take paid time off when they are unwell.

vi. Paid holidays: Gives employees paid time off for designated holidays.

vii. Bereavement Leave: Provides time off for employees to grieve the loss of a loved one.

6. Professional Development Benefits:

i. L&D with FLEX- Enterprise Learning Repository: Provides access to a learning repository for professional development.

ii. Mentorship Program: Offers guidance and support from experienced professionals.

iii. Job Training: Provides training to enhance job-related skills.

iv. Professional Certification Reimbursements: Assists employees in obtaining professional certifications.

v. Promote from Within: Encourages internal growth and advancement opportunities.

• Key Technical Skills: Deep experience on Performance Engineering with understanding of Java/J2EE technologies.
• Experienced in defining and realizing end-to-end Technical Architecture for large scale real- time enterprise Ability to identify and define non-functional requirements and design systems to meet the same.
• Ability to review existing Architectures and identify Risks, Trade-offs, and share recommendations for addressing the identified
• Demonstrate strong understanding of cloud architecture considerations when scaling and tuning application deployments. Must have hands on experience working on any of the Cloud deployments on AWS or
• Good experience on leveraging APM tools to provide deep dive analysis on performance problems. Deep understanding of the dashboards which can be built for CIO level interactions. Must have relevant experience on APM tools like Dynatrace or AppDynamics.
• Experience in performance optimization of J2EE systems on any of different types of application servers - WebLogic, WebSphere, JBoss etc. Deep expertise in any one of the application servers is a
• Experience in creating and reviewing technical documents like Architecture blueprint, Design specifications, Deployment
• Experience on working on Performance Testing Projects. Fair understanding of Performance Testing tools - Apache JMeter /Gatling/ HP Load Runner for Load testing. Must be in a position to review Performance Testing programs and steer directions towards right Workload Model, appropriate Test and Monitoring Strategy, build performance models and derive at right Capacity Planning.

• Experience in Big Data Analytics like - Apache Kafka, Apache Storm, Apache Hadoop, Apache
• Good skills in RDBMS like: Oracle, MS-SQL, MySQL, Cassandra, and Mongo DB
• Exposure to Agile methodologies & Continuous Integration Tools
• Entrepreneur / Intrapreneur (someone who has built technology teams ground-up, built new solutions from scratch)
• Very sound understanding of technology and have a consultative
• Sound understanding of complex enterprise IT environment and issues faced by CIOs in the digital
• Excellent Pre-sales experience and have played a key role in winning business along with the sales
• Excellent communication, interpersonal, liaison and problem-solving skills with the ability to work in a multi-cultural environment
• Good negotiation skills
• Go getter and results oriented
• High energy level with ability to work well under pressure
• Good relationship building skills. Someone who enjoys CIOs trust and has an ability to develop relationships at all levels (technology teams) of the customer

Responsible for preparing, conducting, and evaluating technical training programs. Writes literature and materials to be used in programs and designs exercises to enhance learning experience.

Responsibilities

• Provide technical training to professional personnel.
• Develop innovative and easy-to-understand training materials.logistics and tools.
• Meet organizational training needs.
• Organize instructor-led training programs.
• Prepare training schedules and programs for personnel.
• Analyze learning needs and develop appropriate training material.
• Interact with respective departments in scheduling training programs.

Requirements

• Experience in delivering technical training. 
• Top-notch administrative, research and troubleshooting skills.
• Ability to host training workshops for new hires.
• Knack for detecting and removing barriers to learning.

• Strong knowledge of PHP, Python, Javascript, MySQL, NoSQL, Data Structures, Algorithms

Experience

2-3 years of experience of relevant experience is preferred.

• Expertise in developing applications on the Microsoft .NET framework.
• C#, ASP.NET MVC, .NET Core, SQL Server, Azure API, ReactJS
• Hands-on experience in .NET Core MVC, Angular/React and SQL Server, Azure
• Experience in writing NUnit test cases and GitHub
• Nice to Have Knowledge on Azure DevOps and Azure API
• Need to have Hands-on development experience