Inside Sales & Customer Services Manager

Experience: 6m - 5 years

Location: Bangalore

Job Description:

• End to End Recruitment- Requirement Gathering, Screening, Interview Scheduling, Partner channel handling, HR discussions, Compensation.

• Negotiations, Offer making and Coordinating the whole recruitment process.

• Handling all recruitment activities, analyzing market trends, and establishing pipeline of candidates to full fill resource pool needs.

• Minimizing lead time between sourcing and onboarding and maximizing utilization of LinkedIn and referral channels for fulfilling hiring needs.

• Stake Holder Management - building & maintaining relationships with key corporate decision makers, timely update on recruitment progress.

• Ensuring accomplishment of set recruitment targets.

• Recruitment plan preparation & manpower planning.

• Focus on data driven recruitment, in bound recruitment and keeping diversity in hiring, skill & behavior analysis of candidates.

About Wissen Technology:

• The Wissen Group was founded in the year 2000. Wissen Technology, a part of Wissen Group, was established in the year 2015.

• Wissen Technology is a specialized technology company that delivers high-end consulting for organizations in the Banking & Finance, Telecom, and Healthcare domains. We help clients build world class products.

• Our workforce consists of 550+ highly skilled professionals, with leadership and senior management executives who have graduated from Ivy League Universities like Wharton, MIT, IITs, IIMs, and NITs and with rich work experience in some of the biggest companies in the world.

• Wissen Technology has grown its revenues by 400% in these five years without any external funding or investments.

• Globally present with offices US, India, UK, Australia, Mexico, and Canada, we offer an array of services including Application Development, Artificial Intelligence & Machine Learning, Big Data & Analytics, Visualization & Business Intelligence, Robotic Process Automation, Cloud, Mobility, Agile & DevOps, Quality Assurance & Test Automation.

• Wissen Technology has been certified as a Great Place to Work®.

• Wissen Technology has been voted as the Top 20 AI/ML vendor by CIO Insider in 2020.

• Over the years, Wissen Group has successfully delivered $650 million worth of projects for more than 20 of the Fortune 500 companies.

• We have served clients across sectors like Banking, Telecom, Healthcare, Manufacturing, and Energy. They include the likes of Morgan Stanley, MSCI, StateStreet, Flipkart, Swiggy, Trafigura, GE to name a few.

Website : www.wissen.com

• Delivering a complete front end application
• Ensuring high performance on mobile and desktop
• Writing tested, idiomatic, and documented JavaScript, HTML and CSS
• Coordinating the workflow between the graphic designer, the HTML coder, and yourself
• Cooperating with the back-end developer in the process of building the RESTful API
• Communicating with external web services
• Integration of client-side elements developed by a frontend developers with server side logic
• Develop back-end components to improve responsiveness and overall performance
• Building reusable code and libraries for future use
• Test and debug programs
• Improve functionality of existing systems
• Implement security and data protection solutions
• Assess and prioritize feature requests
• Coordinate with other team members to understand user requirements and provide technical solutions
• Ability to lead a team

Skills and Competencies:

• Proficiency with JavaScript, TypeScript, HTML and CSS
• Fundamental Knowledge of an SPA (Single page application)
• Deep knowledge of AngularJS practices and commonly used modules based on extensive work experience
• Creating self-contained, reusable, and testable modules and components
• Ensuring a clear dependency chain, in regard to the app logic as well as the file system
• Ability to provide SEO solutions for single page apps
• Thorough understanding of the responsibilities of the platform, database, API, caching layer, proxies, and other web services used in the system
• Validating user actions on the client side and providing responsive feedback
• Writing non-blocking, optimized, reusable and scalable code
•  Creating custom, general use modules and components which extend the elements and modules of core Angular
•  Experience with building the infrastructure for serving the front-end app and assets
•  Architecting and automating the build process for production, using task runners or scripts
• Documenting the code inline using JSDoc or other conventions
• Creating e2e test suites for all components, and running them with Protractor (or a well reasoned alternative)
• Creating configuration, build, and test scripts for Continuous Integration environments
• Professional, precise communication skills
• Proficient understanding of code versioning tools such as git is required
• Excellent presentation, problem-solving and team working skills
• Understanding of modern development methodologies and tools including Agile (XP and Scrum), Rapid Application Development, etc.
• Proficient knowledge of Python with a backend server framework like Flask or Django
• Implementing user authentication and authorization between multiple systems, servers, and environments
• Understanding accessibility and security compliance from the Business statement & implement them accordingly
• Building API services from scratch - Project structuring, setting up environment objects, build reusable components, etc
• Integration of multiple data sources and databases into the application code
• Management of hosting environment, including database administration and scaling an application to support load changes
• Creating database schemas that represent and support the business use case
• Experience with scripting for task automation and data analysis
• Implementing automated testing and unit tests cases using tools like Postman or any other libraries
• Basic understanding of front-end technologies and platforms, such as JavaScript, HTML, and CSS would be a value-add
• Professional, precise communication skills

Qualification and Experience:

• B.E. / B. Tech. / MCA / PGDCA / M.Sc. (CS) /M.E. / M. Tech
• 4+ years of experience in Web Application and Backend Development
• Proven expertise in testing of application software to assure accuracy, integrity, completeness to achieve desired results
• Experience with AngularJS (v1.x.x) would be a value-add
• Proficient knowledge of Python or any other back-end programming language
• Demonstrated experience with Object Oriented design and development
• Proven expertise in testing of application software to assure accuracy, integrity, completeness to achieve desired results
• Experience in working with MongoDB or other NoSQL databases would be a value-add
• Knowledge of Microservices, Dockers, Kubernetes
• Exposure to Google Cloud Platform and/or Amazon Web Services

Responsibilities:

.Create exclusive distributors, exclusive super stockiest and business associates for the company towards business growth.

.Guide, coordinate and make strategic marketing plans for the sales team working under his jurisdiction.

.Keep abreast with stock reports, inventory, product orders, re-order etc.

.Training personnel and helping team members in developing their skills.

Requirements:

.Bachelor's degree in business, marketing or a related field.

.Experience in sales, marketing or related field.

.Strong communication skills and excellent organizational skills.

.Proficient in Word, Excel, Outlook, and Powerpoint.

• Cold Calling/ Lead Generation.
• Meeting The Clients/Visiting Potential Customers For New Business
• Understanding the Requirements of Clients.
• Presenting To Them All The Services Provided By Our Company Along With Seniors
• Providing Customers With Quotations
• Negotiating And Providing With The Terms And Conditions Of The Agreement And Close Sales
• Coordinating With The Clients And The Execution Team
• Maintaining/ Retaining Present Clients
• Gather Market And Customer Information And Provide Feedback On Buying Trends
• Identify New Markets And Business Opportunities
• Contribute To Team Effort By Accomplishing Related Results As Needed
• Review Your Own Sales Performance To Team Leader

• Compile and analyze data, processes, and codes to troubleshoot problems and identify areas for improvement.
• Collaborating with the front-end developers and other team members to establish objectives and design more functional, cohesive codes to enhance the user experience.
• Developing ideas for new programs, products, or features by monitoring industry developments and trends.
• Recording data and reporting it to proper parties, such as clients or leadership.
• Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members.
• Taking lead on projects, as needed.