Customer support executive

Experience: 6+ years building production backend systems in Node.js for B2C products at meaningful scale.

• System Design: This one matters a lot to us. You can reason clearly about scalability, reliability, and trade-offs under real constraints.

• Fundamentals: Strong grasp of API design, service-oriented architecture, data structures, algorithms, and clean code.

• Databases: Depth in SQL and/or NoSQL, data modeling, query optimization, and performance tuning.

• AI-Native: You already use LLMs and agentic approaches to maximize your own efficiency as an engineer.

• Mindset: You enjoy the pace and breadth of a small team, and you are happy picking up whatever moves the product forward.

The Center Manager is responsible for overseeing the overall operations, staff management, and performance of the center. The role ensures smooth day-to-day functioning, achievement of business targets, high customer satisfaction, and compliance with company policies.

Key Responsibilities:

• Manage daily operations of the center and ensure smooth workflow
• Supervise and guide staff, including admin, telecallers, and support teams
• Monitor performance, targets, and productivity of the center
• Handle customer inquiries, escalations, and issue resolution
• Coordinate with head office for reporting and updates
• Maintain records, reports, and center documentation
• Ensure proper maintenance of infrastructure, equipment, and facilities
• Plan and implement strategies to improve admissions, sales, or service delivery
• Conduct team meetings and provide training or motivation to staff
• Ensure compliance with company policies and quality standards

NOTE

(Preferably Femal)

ONLY COIMBATORE CANDIDATES.

Job Description:

·  working with databases, spreadsheets, documents, and other information that a company produces to get a picture of what the company is doing and how it's performing

·   You may also link databases to spreadsheets and train employees on new software.

·    Fetching the Data

·    Data Extraction & Data Research

·    Good In Excel
    Data processing (text-to-cloumn, VLOOKUP, HLOOKUP, CountyIf & such other formulas)

The role requires you to:

• Answer client queries related to use of Superset software product, on email channel, and largely phone channel
• To understand queries, resolve them by providing ways to achieve use cases using Superset tool
• Ensure customer success by providing timely resolution
• Write documentation and FAQs

We are seeking a qualified "Team Leader, B.D.E., B.D.A. To sell annual car and bike subscription products that our customers have grown to rely on.

job location:- work from home , pan inda.

Qualification:- Any graduation/ Post graduation.

Salary:- As per industry standards

Working hours; 10A.M to 7 P.M (mon -sat)

mandatory Language :- English and Hindi.

LAPTOP AND CONNECTIVITY MANDATORY.

1. Generate qualified opportunities for the company by rigorously prospecting and researching in the given region/ market/ industry. Information about MEDDIC is a plus
2. Being the face of CM.com’s and introducing the company and the product to the prospects so as to generate funnel.
3. Write creative communication (emails/ Inmails) to grab  the attention of prospects.
4. Ideate and innovate methods to improve SDR metrics

• Experience in developing and validating diagnostics (UDS Protocol)
• Excellent knowledge of UDS Protocol (ISO 14229)
• Expertise in VBA / C# or Python Scripting
• Experience with Vector Toolchain - Candela Studio, CANoe + DIVA, CANape
• Experience in handling various Automotive diagnostic – Flashing, parameter changes, etc.
• Preferred experience in Matlab / Simulink
• Preferred experience ECU SW Development and architecture
• Fair communication interpersonal skills.
• Interpersonal skills.
• Good to have ISTQB certification