IT security Engineer

About HighLevel

Founded in 2018, HighLevel LLC is a two tier B2B SaaS Platform focused on Marketing Agencies. We aspire to be a one stop solution for marketing agencies. We enable agencies to serve their clients with ease using the best cutting edge tools of the industry. Our clientele includes digital marketing agencies, Ads agencies, SEO agencies, Call Center / Sales agencies and freelancers. We operate across niches like real-estate, dental & medical, local businesses, e-commerce, professional services and field services. 

Our platform comprises various product areas including CRM, funnel builder, website builder, forms & surveys, WordPress hosting, email marketing, telephony, reviews management, omni-box communications, social media, invoicing & payments to name a few. We currently service over 15,000 agencies and 120,000 small & medium businesses with a 200+ strong team that works remotely across 15 nations.

About the role

We are looking for an experienced software engineer with strong technical and communication skills who has worked extensively on backend and frontend engineering systems that process large amounts of data at scale and manage services that handle thousands of requests every minute.

This role have equal mixture of backend and frontend responsibilities. 

You will be expected to be autonomous, guide other developers who might need technical help, collaborate with engineers from other teams, product managers and customer success and support representatives. 

Your Responsibilities

• Create new reporting features and improve the existing functionalities.
• Build backend & Frontend API features and architecture.
• Work cross-functionally across our platform, scheduling and appointments, CRM and automations teams.
• Drive performance through benchmarking and optimization.
• Work with a wide range of systems, processes, and technologies to own and solve problems from end to end.
• Collaborate closely with our leadership team including engineers, designers, and product managers to build new features and products.
• Uphold high engineering standards and bring consistency to the many codebases and systems you will encounter.
• Work on 1 to 2 products.

Core Skills

• 3-8 years of experience as a full-stack software engineer.
• 2+ years of experience with Vue.js.
• Proficient with various programming languages and frameworks including but not limited to Node.js, JavaScript, Python and TypeScript.
• Experience with Docker and Kubernetes.
• Experience with databases such as MySQL and MongoDB. Good to have a working knowledge of Redis and Firebase / FireStore.
• Experience with integration of various third party platforms including Google AdWords, Facebook Marketing APIs, Twilio, Google Analytics etc.
• Understanding of various tools and techniques around caching, concurrency, highly available, reliable and scalable systems. 
• Must be able to work with a team and collaborate remotely.
• You have an entrepreneurial mindset, are eager to take on different roles when necessary and know how to navigate a start-up environment.
• You are fulfilled by being a generalist working on both the frontend, backend, and anything it takes to solve problems and delight users and take pride in working on projects involving a variety of technologies and systems.
• Ability to stitch together many different services and processes together, even if you have not worked with them before.
• Hold a great deal of empathy for your team and users, you are a steward of crafting great experiences.
• Have great communication skills and can thrive in a highly collaborative environment when working cross-functionally with many stakeholders.
• Driven by product quality, and innately know how to balance trade-offs with time to launch new features.
• A keen eye for design and love to think about user flows and user experiences.

Additional Skills

• Experience with ElasticSearch
• Experience with the NestJS is a plus.
• Experience with databases profiling and query optimization..
• Experience working in the GCP (Google Cloud Platform) ecosystem.

Why should you join HighLevel?

HighLevel is an exciting place to work because of the passionate, driven team that we have. At HighLevel.

• It’s never somebody else’s job.
• We are passionately focused on adding value for our users.
• We deliver fast using lean principles. We go to market in weeks instead of quarters
• A good idea always gets tested.
• We take care of our team so our team can take care of our users.
• We embrace that improvement is constant and iterative.
• You will learn how to scale B2B SaaS Startup and build relevant, impactful products for customers.

About the team

Our cloud-based platform includes products for lead generation, ad conversion, landing pages, sales and marketing funnels, social media posting, marketing emails, SMS, calls, website pop-ups, online forms and lead activity tracking. 

The Reporting team is responsible for generating reports on top of key product areas such as Ad conversion, attribution, telephony, human rollover and many more. Our team builds features by tightly integrating with various third party platforms namely AdWords, Facebook Ads, Twilio and DialogFlow. We strive to drive the product adoption, maximize the engagement and to provide an additional value to the customer base. 

We serve thousands of businesses that uses integrations with third party ad platforms, phone systems as well as integration with our AI Assistant and Human Rollover system. Our team also covers reporting over sales attribution, appointments and agency user performance. Our B2B customers use these tools to optimize the lead generation, marketing ROI and also to always be in the know of their agency’s and agents’ performance . We are working to continuously improve the functionality of these tools to solve our customers’ business needs.

Job Brief:

We are looking for experience in API and Node.js to produce scalable software solutions. You will be part of a cross-functional team that is responsible for the full software development life cycle, from conception to deployment. You should be comfortable around both front-end and back-end coding languages, development frameworks and third-party libraries. You should also be a team player with a knack for visual design and utility.

Responsibilities:

·       Work with development teams and product managers to ideate software solutions.

·       Design client-side and server-side architecture

·       Build the front-end of applications through appealing visual design.

·       Develop and manage well-functioning databases and applications.

·       Write effective APIs.

·       Test software to ensure responsiveness and efficiency.

·       Troubleshoot, debug and upgrade software.

·       Create security and data protection settings.

·       Build features and applications with a mobile responsive design.

·       Write technical documentation.

·       Work with data scientists and analysts to improve software.

Requirements:

·       Proven experience as a Full Stack Developer or similar role

·       Experience developing desktop and mobile applications.

·       Familiarity with common stacks

·       Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, Nodejs and .Net)

·       Familiarity with databases (e.g. MySQL, MS SQL, Mogo DB)

·       Good to have- Cloud knowledge (Azure, AWS)

·       Strong command on API Development with  Nodejs

·       Good to have- knowledge on multiple back-end languages ( Java, Python) and knowledge of JavaScript frameworks ( React, Angular, Node )

·       Excellent communication and teamwork skills

·       Great attention to detail

·       Organizational skills

Technical Skills:

HTML, CSS, React, API, JavaScript, Node, SQL, and Cloud knowledge (Azure/AWS)

 Experience – 4+ Years

Job description

• Design and implement social media strategy to align with business goals
• Creating and executing a strong performance marketing strategy & execution plan mainly for Insta, Facebook & YouTube & other platforms.
• Managing day-to-day social media- Postings & Content Plan
• Managing monthly, weekly, and quarterly social media calendars & plan accordingly.

• Research and identify new business opportunities - including new markets, growth areas, trends, customers, partnerships, products, and services - or new ways of reaching existing markets.

Required Candidate profile

• Proven ability to develop brand strategies
• Experience in identifying target audiences and devising effective campaigns
• Excellent understanding of the branding
• LinkedIn Proficiency and in-depth knowledge of Instagram, LinkedIn, and Facebook Analytics
• Excellent English oral and written communication skills
• Creative mind

• Strategizing top of the funnel expansion and identifying key channels for sourcing brands
• Generating new brand leads, identifying and contacting Founders and building a solid top of the funnel for the company
• Explaining about the company's products to the brands
• Acting as a liaison between the brands and the internal teams to complete the investments
• Ideating on tech-product improvements to automate the funding application process for brands
• Implementing initiatives to improve TAT for brands
• Owning all the metrics that improve the brand's experience with the company

Desired Candidate Profile

• 2-4 years experience
• Experience in business development in B2B or enterprise sales, preferably in NBFCs/fintech/SME
• Experience in building channel partnerships and optimizing sales funnels
• Strong communication skills
• Understanding startup culture and hustle
• Willingness to relocate to Bangalore    

Roles and Responsibilities:

• Review training content and assessments. The review parameters include (but are not limited to) the following:

○ Rewrite the training content wherever necessary to simplify it or to make it more age

appropriate.

○ Create engaging learning activities and provide exercises and activities that enhance

the learning process.

○ Devise modes of assessment, such as tests or quizzes, to measure the effectiveness

of course.

○ Analyze and apply trends and best practices in learning technologies and instructional

design.

○ Suggest instructional enhancements to the content and assessments so the learning

experience is superior.

○ Check if all the training assets follow the instructional guidelines.

○ Work with subject matter experts to identify target audience’s training needs

○ Do a thorough language review.

○ Do a thorough formatting check and fixes.

• Brainstorm with the content developer to storyboard the concepts introduced in a lesson/chapter.
• Create guidelines and templates as and when needed.
• Conduct audits of the live classes to check how the content is getting translated into the actual class experience.
• Give inputs for process improvements.

Skill Set:

1. General:

• In-depth understanding of activity based teaching-learning methods with a strong knowledge of pedagogies to teach 21st Century Skills.
• At least 3-4 years of experience in instructional design and/or content writing.
• Experience in editing documents with an eye for details.
• Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards.
• Creative and analytical thinker with strong problem-solving skills.
• Excellent verbal and written communication skills.

○ Must demonstrate the ability to communicate effectively at all levels of the 

organization.

1. Technical:

• Understanding of Object-Oriented concepts.
• Basic understanding of core programming concepts with teaching skills will be an asset.
• Good exposure on-
  • Object-Oriented Programming language(s) (preferably JavaScript/Python)
  • Web Technology (HTML/CSS/JavaScript)- Front End Development
  • Block-Based Coding environment like Code.org or Scratch will be a plus
  • Knowledge of RDBMS (MySQL, Airtable, Firebase etc.) will be an added advantage

What you’ll do

• Deliver plugins for our Python-based ETL pipelines.
• Deliver Python microservices for provisioning and managing cloud infrastructure.
• Implement algorithms to analyse large data sets.
• Draft design documents that translate requirements into code.
• Deal with challenges associated with handling large volumes of data.
• Assume responsibilities from technical design through technical client support.
• Manage expectations with internal stakeholders and context-switch in a fast paced environment.
• Thrive in an environment that uses AWS and Elasticsearch extensively.
• Keep abreast of technology and contribute to the engineering strategy.
• Champion best development practices and provide mentorship.

What we’re looking for

• Experience in Python 3.
• Python libraries used for data (such as pandas, numpy).
• AWS.
• Elasticsearch.
• Performance tuning.
• Object Oriented Design and Modelling.
• Delivering complex software, ideally in a FinTech setting.
• CI/CD tools.
• Knowledge of design patterns.
• Sharp analytical and problem-solving skills.
• Strong sense of ownership.
• Demonstrable desire to learn and grow.
• Excellent written and oral communication skills.
• Mature collaboration and mentoring abilities.

About SteelEye Culture

• Work from home until you are vaccinated against COVID-19
• Top of the line health insurance • Order discounted meals every day from a dedicated portal
• Fair and simple salary structure
• 30+ holidays in a year
• Fresh fruits every day
• Centrally located. 5 mins to the nearest metro station (MG Road)
• Measured on output and not input

Responsibilities:

• Resolve complex technical issues and make design decisions to meet the critical requirements of scalable, highly available, multi-tenant enablement of services in the cloud.
• Independently investigate, present options, review and implement completely new functionality OR re-architect an existing solution to meet growing needs
• You will work closely with other development teams, product management, UX, and QA to define and implement a new product offering while ensuring continued functionality.
• Work with various external (application) teams to integrate with the product and help guide the integration.
• You will implement solutions that include database schema, business logic, and some presentation layer work.
• You will use existing methods and best practices in the software industry to create features and platforms with the highest levels of security, reliability, efficiency, and scalability.
• Experience mentoring senior developers.

Requirements:

• 8+ years of experience in software development experience with a proven track record of making technical decisions
• 8+ years of experience in coding in more than one programming language, e.g. Python, GoLang, node.js, etc
• Intimate working understanding of modern web applications from the database to browser
• Intimate understanding of MongoDB and extensive experience with database-driven applications
• Great problem-solving skills and ability to abstract functional requirements
• Excellent communicator in both technical and non-technical contexts
• Experience designing and improving complex software applications
• Experience coaching and mentoring developers at various levels of experience
• You have a sound understanding of programming fundamentals & their application to highly scalable web-based systems.
• You have successfully led a small agile team.