IT Systems Administrative

Interested people Fill Form: https://forms.gle/vueTYZgrujGnrNEM8

Salary : 12k base + 3k bonus

🚀 *Join Our Team: Full-Time Android Developer with Flutter Experience*

*Company: MemoNeet*

MemoNeet, a leading Edtech Startup with over *900K+ downloads* for NEET exam preparation about to reach Million Users, is on a mission to empower students through innovative technology. We're seeking a talented and passionate *Android Developer* to join our core team. If you have a strong foundation in Android development and are proficient in *Flutter*, we'd love to hear from you!

*Role and Responsibilities:*

- Develop and maintain native Android applications using *Kotlin* and *Java*.

- Collaborate with cross-functional teams to design, develop, and implement new features.

- Utilize *Flutter* to enhance user experiences and create seamless, responsive UIs.

- Work with *Firebase* and *Room Database* for data storage and retrieval.

- Implement *Android Jetpack* components and follow best practices for architecture.

- Apply *MVVM* and *Clean Architecture* patterns to build robust, scalable apps.

- Handle remote data interactions via *REST* APIs and *JSON*.

- Be a logical thinker, open to learning new technologies, and contribute to the product's success.

*Qualifications:*

- *Strong knowledge of Kotlin, Java, and Android Studio (Native)*.

- Experience with *Flutter* and understanding of its ecosystem.

- Familiarity with *Android Jetpack, multithreading (using **Coroutines*), and other architecture components.

- Proficiency in *MVVM* and *Clean Architecture* design patterns.

- Passion for entrepreneurship and a desire to contribute as a long-term Co-Founder.

*Interview Process:*

1. *Preliminary Interview (F2F)*: Get to know our team and discuss your experience.

2. *Coding Round*: Showcase your skills through a practical coding challenge.

3. *Final Interview (F2F)*: Dive deeper into your technical abilities and alignment with our vision.

*Perks and Benefits:*

- *Stipend Analysis: Initial 3 months with a Base pay of **15k/month* + performance-based bonus upto to 5K/month*

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- *Mentorship*: Learn from our startup journey, failures, and successes.

- *Co-Founding Opportunity: Earn company shares (up to **5%*) as a dedicated team member.

- *Remote Work*: Enjoy flexibility while contributing to our mission.

- *Additional Perks*: OTT platform subscriptions, course reimbursements, meal pass, festive gifts, and travel allowance.

*Note*: We're looking for committed individuals who treat our company as their own. If you're ready for a long-term journey and want to make a meaningful impact, apply now!

Responsibilities

• Handling customer queries via any support channel

• Approach all queries with customer centric attitude

• Offering exceptional customer service and satisfaction

• Help build and improve processes

• Adhere to set standards of TAT and SLA

• Demonstrates customer empathy during all interactions with customers.

Candidate Requirements

• 1 to 5 years’ experience in a customer support role

• Can handle verbal and non-verbal process (chat, email, phone)

• Excellent interpersonal skills

• Excellent written and oral communication skills in English and Hindi

• A quick learner

• Ability to make high quality decisions & Multi task.

Language Proficiency: English (Fully proficient), Hindi (working proficiency), Marathi & Telegu( limited working proficiency), Tamil & Kannada ( Elementary proficiency)

Job description

The role requires you to design development pipelines from the ground up, Creation of Docker Files,  design and operate highly available systems in AWS Cloud environments. Also involves Configuration Management, Web Services Architectures, DevOps Implementation, Database management, Backups, and Monitoring.

Key responsibility area
- Ensure reliable operation of CI/CD pipelines
- Orchestrate the provisioning, load balancing, configuration, monitoring and billing of resources in the cloud environment in a highly automated manner
- Logging, metrics and alerting management.
- Creation of Bash/Python scripts for automation
- Performing root cause analysis for production errors.Requirement
- Proficient in Linux Commands line and troubleshooting.
- Proficient in AWS Services. Deployment, Monitoring and troubleshooting applications in AWS.
- Hands-on experience with CI tooling preferably with Jenkins. 
- Proficient in deployment using Ansible.
- Knowledge of infrastructure management tools (Infrastructure as cloud) such as terraform, AWS cloudformation etc.
- Proficient in deployment of applications behind load balancers and proxy servers such as nginx, apache. 
- Scripting languages: Bash, Python, Groovy.
- Experience with Logging, Monitoring, and Alerting tools like ELK(Elastic-search, Logstash, Kibana), Nagios. Graylog, splunk Prometheus, Grafana is a plus.

Must Have:
Linux, CI/CD(Jenkin), AWS, Scripting(Bash,shell Python, Go), Ngnix, Docker.

Good to have
Configuration Management(Ansible or similar tool), Logging tool( ELK or similar), Monitoring tool(Ngios or similar), IaC(Terraform, cloudformation).

• Excellent customer service skills, including maintaining focus on the customer issue in a fastpaced environment
• Ability to empathize with and prioritize customer needs
• Demonstrates interpersonal skills with a diverse customer base
• Demonstrates conflict resolution, negotiation, and de-escalation skills
• Demonstrates ownership to resolve challenging customer issues, escalating when necessary
• Ability to determine customer needs and provide appropriate solutions
• Maintain regular and reliable attendance, including the daily schedule as assigned