Be able to work independently in the basic administration of Sage500, SAP FICO, Exact Globe,
IBM Planning and Analytics and IBM Cognos Controller. Experience in any of those is not required
but capability and willing to learn quickly. Knowledge of any of those would be an advantage
though.
Responsible for managing service requests according to SLA, in terms of security management,
CoA maintenance and configuration changes. Serve as escalation point for troubleshooting issues
per SLA
Support for other Finance Tools and Solutions. This requires to be proficient in Ms Excel, including
basic development skills in VBA. Knowledge or Power Query would an advantage.
Strong ability to research problems independently and identify root cause of issues using problem
determination skills.
Timely, accurate, and complete responses to inquiries
Ability to work both independently and as a part of a team
Demonstrate a commitment to customer service; anticipate, meet, and exceed expectations by
solving problems quickly and effectively, making customer issues a priority
Maintain discretion and confidentiality in all areas pertaining to data and proprietary information,
whether internal or customer specific
Skills Requirements:
At least 4 year of experience in any financial system administration
Or 3years of experience as financial system superuser.
Basic knowledge of financial process and accounting is mandatory
Strong Ms Excel knowledge with being able to analyze financial data
Analytical thinking and problem-solving skills
Experience with development (ideally, but not limited to VBA, M, etc) would be an advantage
Detail orientation is an advantage
Ability to work under time pressure
High level of communication skills, be able to work in international environment
Education Requirements:
Bachelor's Degree, First Degree. Degree in Information Technology or Computer Science is
preferable with combination of basic accounting knowledge/experience. Degree in Finance,
Accounting or similar is acceptable with combination of systems administrations experience.
Subodh Popalwar
Software Engineer, Memorres
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Software Engineer, Memorres