IT Systems Administrative

Responsibilities:
 Be able to work independently in the basic administration of Sage500, SAP FICO, Exact Globe,
IBM Planning and Analytics and IBM Cognos Controller. Experience in any of those is not required
but capability and willing to learn quickly. Knowledge of any of those would be an advantage
though.
 Responsible for managing service requests according to SLA, in terms of security management,
CoA maintenance and configuration changes. Serve as escalation point for troubleshooting issues
per SLA
 Support for other Finance Tools and Solutions. This requires to be proficient in Ms Excel, including
basic development skills in VBA. Knowledge or Power Query would an advantage.
 Strong ability to research problems independently and identify root cause of issues using problem
determination skills.
 Timely, accurate, and complete responses to inquiries
 Ability to work both independently and as a part of a team
 Demonstrate a commitment to customer service; anticipate, meet, and exceed expectations by
solving problems quickly and effectively, making customer issues a priority
 Maintain discretion and confidentiality in all areas pertaining to data and proprietary information,
whether internal or customer specific
Skills Requirements:
 At least 4 year of experience in any financial system administration
 Or 3years of experience as financial system superuser.
 Basic knowledge of financial process and accounting is mandatory
 Strong Ms Excel knowledge with being able to analyze financial data
 Analytical thinking and problem-solving skills
 Experience with development (ideally, but not limited to VBA, M, etc) would be an advantage
 Detail orientation is an advantage
 Ability to work under time pressure
 High level of communication skills, be able to work in international environment

Education Requirements:
Bachelor's Degree, First Degree. Degree in Information Technology or Computer Science is
preferable with combination of basic accounting knowledge/experience. Degree in Finance,
Accounting or similar is acceptable with combination of systems administrations experience.