IT Support Engineer

Location: Hyderabad, India. Based at the KnackLabs headquarters, with occasional travel to client locations for workshops and reviews. This role does not involve extended onsite deployments.

About the Role

You will work as an AI Architect who designs the systems behind our client engagements: AI agents, RAG systems, automation platforms, and the conventional backend systems around them.

This is a hands-on design role, not a slideware role. You will scope architectures with clients, make the hard technical decisions, defend them in review, and stay accountable for how the systems perform in production.

You will work directly with clients. Everyone at KnackLabs does. You will sit in design discussions with client engineering teams, present architecture decisions to technical and business stakeholders, and answer for the choices you make.

A full KnackLabs engineering team in Hyderabad builds with you. You own the technical design and the quality of what ships.

What you'll own

1. Architecture - Design AI agents, RAG systems, integrations, and the scalable backend systems around them, for multiple client engagements.
2. Technical scoping - Work directly with clients to turn a business problem into a system design, with clear trade-offs and clear reasons.
3. Scale and reliability - Make sure what we build handles real load: data stores, queues, caching, horizontal scaling, and fault tolerance.
4. Design reviews - Review designs and builds across engagements. Set the technical bar and hold it.
5. Evaluation strategy - Define how we measure accuracy, safety, latency, and cost for the AI systems we ship.
6. Guiding engineers - Raise the level of the engineers building with you, through reviews and direct pairing.
7. Feedback to the platform - Feed what you learn across engagements back into our platform and internal tools.

What we are looking for

1. Around 7 or more years of software engineering experience, including direct work with customers on design or delivery.
2. Full-stack development experience with strength in backend technologies.
3. Experience designing and building scalable applications. You understand how large-scale distributed systems work: data partitioning, queues, caching, horizontal scaling, and fault tolerance.
4. At least 2 years of strong, hands-on AI experience with large language models in production.
5. You build with AI coding tools like Claude Code or Codex as your default way of working. You understand Claude Skills, have written skills yourself, use them actively, and have contributed to them.
6. Hands-on experience building retrieval-augmented generation (RAG) systems: chunking, embeddings, vector databases, retrieval, and reranking.
7. Hands-on experience building AI agents.
8. Strong programming skills in Python. Working knowledge of TypeScript or JavaScript.
9. Experience with at least one cloud platform (AWS, Azure, or GCP).
10. Clear communication. You can explain an architecture decision to an engineer and to a business leader, and defend it under questioning.
11. High ownership and comfort with ambiguity. You can take an unclear problem and turn it into a design.

Nice to have

1. Experience building evaluations to measure accuracy, safety, latency, and cost.
2. Experience with observability and tracing tools such as LangSmith or Braintrust.
3. Experience with on-premises or private cloud (VPC) deployments.
4. Experience deploying AI systems in regulated industries such as insurance, banking, or the public sector.
5. Experience with data engineering and pipelines.
6. A history of side projects, open source contributions, or products you shipped end-to-end.
7. Experience working at a consulting or professional services firm in a client-facing delivery role.

Stack and tools

1. Languages: Python and TypeScript.
2. Models: Claude and other frontier or open-source models, chosen to fit the customer.
3. AI patterns: RAG, agents, prompt engineering, skills, and evaluations.
4. Vector and retrieval: vector databases and retrieval pipelines.
5. Cloud: AWS, Azure, or GCP, on public or private cloud.
6. Integration: REST APIs and enterprise system connectors.

Must be willing to work from Guwahati.

2. Must be from FMCG, FMCD, Manufacturing, or Plant-based setups ONLY.

3. Need candidate with 15+ years in core finance, accounts & controllership.

4. Must be a Chartered Accountant (CA), Cost Accountant (ICWA), or hold an MBA in Finance.

5. The candidate must be Proficiency in SAP (preferably SAP HANA) and MIS/financial reporting tools.

6. Need candidate having experience in P&L ownership, plant finance, sales accounting, and regional controllership

7. Candidate must be open to travel across regional plants and operational locations as required by the role.

Position: Java Automation Engineer

Location: Chennai/Bangalore/Hyderabad/Pune

Type: Hybrid (3 days office and 2 days home)

Mode of Hire: Fulltime

Notice: Immediate to 15 Days

Job Description:

Must Have:

• 7+ years of experience in Automation Testing
• 5+ years' experience in Selenium, Cucumber, TestNG
• 3+ years hands-on in Core Java
• 3+ years' API Automation Testing
• 3+ years' experience writing complex SQL queries.
• Extensive experience in testing Webservices both SOAP and REST
• Individual should be open to learn new technology as needed and should work independently.

Good to Have:

• Experience working with Unix systems.
• Good understanding of Agile process & Jira tool
• Good working understanding of Kubernetes/Docker
• Telecom/Cable Domain background and testing experience on IVR would be beneficial.
• Katalon platform experience
• Telecom domain, Telecom networks

Job Title: UI Developer

Experience: 4 to 6 Years

Location: Bangalore

Notice Period: Immediate to 30 Days

Job Description:

We are seeking a skilled and passionate UI Developer to join our growing team. The ideal candidate will have strong experience in front-end development with a focus on creating dynamic, responsive, and user-friendly interfaces using JavaScript, HTML, CSS, and AngularJS.

Key Responsibilities:

• Develop and maintain scalable and high-performance UI components.
• Collaborate with UX designers, product managers, and backend developers to deliver high-quality user interfaces.
• Ensure consistent styling and responsive design across platforms and devices.
• Optimize application for maximum speed and scalability.
• Debug and troubleshoot UI-related issues and performance bottlenecks.
• Participate in code reviews and contribute to best practices in UI development.

Required Skills:

• 4–6 years of hands-on experience in JavaScript, HTML5, and CSS3.
• Strong working knowledge of AngularJS and ability to work on Angular-based projects.
• Experience with responsive design principles and cross-browser compatibility.
• Proficiency in version control tools like Git.
• Familiarity with RESTful APIs and integration with backend services.
• Good understanding of UI/UX principles.

About us:

TAPPP is leading the charge in bringing premium digital entertainment content & live sports to global consumers via its prepaid platform.

We are available across platforms via the Web, Mobile, and Tablets. Building out this brand presents significant product and engineering challenges. At the center of solving those challenges is the TAPPP Product Engineering team which is responsible for the TAPPP product end to end.

The organization is flat, processes are minimal, individual responsibility is big, and there is an emphasis on keeping non-productive influences out of the everyday technical decision-making process. Upholding these philosophies will be imperative as we execute our aggressive plan of global expansion over the next 2 years.

Who are we looking for:

We are looking for a QA engineer experienced in writing test cases based on user stories, creating reports, testing the application from a design & usability perspective, and supporting both manual and automated testing throughout the lifecycle of the product. As a QA Engineer, you will ensure that quality issues and defects are appropriately identified, documented, tracked, and resolved in our defect tracking system.

Mandatory technical skills:

• Proven working experience (Min 3 years) in software quality assurance
• Strong knowledge of software QA methodologies, tools, and processes
• Experience in writing clear, concise, and comprehensive test plans and test cases
• Hands-on experience with both white box & black box testing and automated testing tools
• Technology hands-on Selenium, Javascript, and SQL Scripting is a must
• Experience with Restful API testing – Postman jetpack, RestAssured
• Experience with performance/load/stress testing
• Experience in all stages of application testing including UI, backend, functional, regression
• Experience working in an Agile/Scrum development process

Other

Strong independent contributor and an unquenchable desire to learn, attention to detail a can-do attitude

Comfortable working in a start-up environment

The position is based in Pune, India.

Roles and Responsibilities

Functional Responsibilities:

1.    Digital Marketing Planning:

·      Plan actions and initiatives that are aligned to the business strategy, and supports the overall marketing goals of MHFA India products

2.    Social Media Coordination:

·      Manage and optimize social media accounts across platforms (Facebook, Twitter, LinkedIn, Instagram, etc.).

·      Create, curate, and share content that encourages engagement, drives traffic, and builds brand awareness.

·      Manage content calendars, scheduling, and publishing to maintain a consistent online presence.

·      Monitor social media conversations, respond to comments, messages, and reviews, and manage online community interactions.

3.    Email Marketing:

·      Plan, execute, and analyze email marketing campaigns to nurture leads, engage customers, and drive conversions.

·      Segment email lists for targeted messaging and personalize content to improve open rates and click-through rates.

·      Monitor and improve email campaign performance based on key metrics and A/B testing.

4.    SEO and SEM:

·      Optimize website content for search engines (SEO) to improve organic visibility and drive traffic.

·      Manage pay-per-click (PPC) campaigns using platforms like Google Ads, monitoring keyword performance, ad copy, and budgets.

·      Analyze and report on keyword rankings, website traffic, and conversion rates to refine strategies.

5.    Analytics and Reporting:

·      Use analytics tools (e.g., Google Analytics, social media insights) to track and measure the performance of digital campaigns.

·      Create regular reports detailing key performance indicators (KPIs), trends, and actionable insights.

·      Make data-driven recommendations for improvements and optimizations based on campaign results.

6.    Stay Current with Trends:

·      Keep up-to-date with the latest trends, tools, and technologies in digital marketing, communication, and relevant industries.

·      Recommend innovative approaches to improve campaign effectiveness and achieve better results.

Organizational Responsibilities

·      Initiate activities in line with to MHFA India strategy and work plan

·      Support director and team in development of MHFA India digital marketing and communications function

·      Support in any other task that may be assigned by the organization

·      Attention to detail and a commitment to maintaining high-quality content and functionality

Marketing Manager (Fruits and Vegetable Supply Chain Management)

• Required: Bachelor's in Marketing, Business Admin, Agribusiness, or Supply Chain Management

• Experience: 2-3 years