Software Implementation Engineer

• Make outbound calls to customers/prospects.
• Explain products or services and answer queries.
• Generate leads or close sales over the phone.
• Maintain customer records and update CRM.
• Follow up on leads and ensure customer satisfaction.
• Achieve daily/weekly/monthly targets.

Roles and Responsibilities

• Client acquisition & Grievance Handling.
• Explain Trading Strategies, Company Terms, and Market Risk to the Clients.
• Generate prospects on Daily Basis via Telephonic, Visual & Text conversations.
• Conduct Risk Profile Management & Trading Strategies sessions with the clients.
• Coordinate with Digital Marketing & Research Team to Service Best to the Clients.
• Explore Global Market, Keep updated on current affairs to Serve Investors & Traders.
• Achieve Monthly tasks via Client Acquisition on Generating Leads.

Desired Candidate Profile

• Minimum Graduate or Post Graduate.
• Talkative, Enthusiastic, and Innovative.
• Knowledge of Global Market. (Forex &Comex)
• Fluent English Communication, Sales & Marketing Skills required.
• Should be a self-motivated, independent, detail-oriented, responsible team player and exhibit exceptional relationship management skills.
• Experienced in International Sales, Marketing, Global Market and Financial Services will be preferred.

Perks and Benefits

• Desired Incentives.
• Overseas Trip by Company.
• Monthly Contest & Trophies.
• Quarterly and Annual Rewards and Recognition.

Job Title: CAD Technician (Electrical)

Experience: 3-6 years

Salary: 12-15 LPA

Location: Bangalore (BTM 1st Stage)

Working Days: Monday to Friday

No. of Positions: 2

Role Summary

The CAD Technician will support engineering and design teams by producing high-quality technical drawings for various projects within the HV/EHV electricity grid. This role involves creating, reviewing, and revising detailed designs using CAD software to ensure accuracy, compliance with industry standards, and alignment with project specifications.

Responsibilities include preparing detailed schematics, panel views, layout drawings, maintaining and updating drawing records, and collaborating with engineers to ensure designs meet technical and functional requirements. The role requires excellent attention to detail, effective communication with internal teams and external stakeholders, and the ability to manage deadlines in a fast-paced environment.

Desired Experience:

• Hands-on experience with specific focus in HV/EHV substations and powerplants.
• Knowledge of design tools like AutoCAD for SLD’s, electrical schematics, cable schedules, wiring diagrams, layouts, earthing system etc..
• Has experience of control and protection equipment such as protection relays, BCU(Bay Control Unit), trip relays, AVR etc.
• Familiarity with relevant drawing standards such as IEC61082-1 and IEC60617.
• Knowledge of IEC61850 protocol for substation control & protection system.
• Familiarity with factory and site acceptance tests from design to approval phase.

Key Responsibilities:

• Produce accurate technical drawings and cable lists for HV/EHV substations, power plants,and other related projects..
• Develop and modify detailed engineering drawings, including layout plans, equipment layouts,cable routing, earthing designs.
• Support engineers by preparing detailed schematics, wiring diagrams, single-line diagrams,cable lists and panel views in compliance with industry standards.
• Collaborate with engineering teams to ensure that all designs meet technical specifications and project requirements.
• Conduct site visits and surveys to collect data and verify existing drawings, ensuring accurate representation of field conditions.
• Organize and maintain drawing records in document management systems, ensuring easy access and proper version control.
• Prepare bill of quantities (BOQ) based on engineering drawings.
• Coordinate with external vendors and manufacturers to ensure compatibility of design components with project specifications.
• Provide technical assistance to project and site teams during installation, testing, and commissioning phases.
• Stay updated on advancements in CAD tools, drafting techniques, and engineering design standards.
• Promote teamwork and collaboration, contributing to the overall success of the project by delivering high-quality design outputs on time.
• Promote and enforces safe working environment by enforcing and supporting adequate HSE measures in all activities undertaken by himself & the team, follows ethics and compliances as per company guidelines.

Client Introduction:

We are a global knowledge enterprise driving energy and water industry transformation through innovative solutions. With a strong focus on sustainability, digitalization, and smart infrastructure, we collaborate with utilities, governments, and large enterprises to optimize performance and build a future-ready power network.

Employees: 1000+

Countries: 10

We are looking "Associate" for Reputed Client @ Chennai Permanent Role.

Experience: 0 - 2 Yrs

Responsibilities:

• Handle up to two (2) Chat concurrent chats or one voice interaction(s) in an efficient or effective manner.

• Provide friendly and efficient service via chat or voice support to our customers regarding 

  - Order Status Queries

  - Promotional Assistance

  - Product Information

  - Site & App Navigation & Troubleshooting

  - Problem with Orders Received Queries

• Maintain a strong customer service focus – “Active communication” skills with ability to empathize with the customer and prioritize customer needs.

• Accurately log all handled chats and calls in the appropriate tools, as outlined in our case management process.

• Consistently achieve metric goals proactively and independently with minimal direction and support.

• Stay up to date with and follow on-going process, product, and policy changes.

• Ensure the privacy and security of Client and Sutherland information

• Build a culture of open and honest communication by offering and being open to receiving feedback.

• Promote the culture, values, and mission of Shutterfly and Sutherland and act as a messenger to brand and community.

Requirements:

• Excellent command of the English Language and communication skills

• Ability to type 35-40 words per minute

• Competently multi-task in a fast-paced environment

• Enjoys challenging learning experiences, views failures as a learning opportunity, flourishes in unfamiliar territory, and is a relentless learner.

• Ability to actively listen, understand and summarize with clarity and simplicity.

• Ability to build rapport and relate well to diverse global customers. Use tact to mediate high-tension situations.

• Must be available for a regular schedule of 40 hours a week, one that spans weekends and holidays, as our customers need us. Shifts may include evening or early morning hours.

• Ability to handle conflict, maintain composure, and be a settling influence in stressful situations.

• Genuinely care about people and are eager and ready to help under any circumstances.

• Can communicate with clarity, style, compassion, and purpose.

• Technical aptitude and the ability to pick up new technology quickly. 

Looking for PHP Developer responsible for managing back end services and the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end.

You will also be responsible for integrating the front-end elements built by your co-workers into the application.

Therefore, a basic understanding of front-end technologies is necessary as well.

Responsibilities :

- Integration of user-facing elements developed by front-end developers

- Build efficient, testable, and reusable PHP modules

- Solve complex performance problems and architectural challenges

- Integration of data storage solutions

Skills And Qualifications :

- Strong knowledge of PHP web frameworks especially Laravel

- Understanding the fully synchronous behavior of PHP

- Understanding of MVC design patterns

- Understanding of front-end technologies, such as JavaScript, HTML 5, and CSS 3

- Knowledge of object oriented PHP programming

- Understanding accessibility and security compliance

- Strong knowledge of the common PHP or web server exploits and their solutions

- Understanding fundamental design principles behind a scalable application

- User authentication and authorization between multiple systems, servers, and environments

- Integration of multiple data sources and databases into one system

- Familiarity with limitations of PHP as a platform and its workarounds

- Creating database schemas that represent and support business processes

- Familiarity with SQL/NoSQL databases and their declarative query languages

- Proficient understanding of code versioning tools, such as Git

• Prospecting leads and contacting them to pitch the product/ service
• Actively seeking out new sales opportunities through cold calling, networking and social media
• Negotiate/close deals and handle complaints or objections
• Collaborate with team members to achieve better results
• Gather feedback from customers or prospects and share with internal teams

• Fast learner and passion for sales
• Self-motivated with a results-driven approach
• Excellent command of MS Office, CRM
• Excellent phone and presentation skills.
• 1+ years of sales experience.