Physical Design Engineer

You will handle customer queries on Freshdesk, Freshchat and WhatsApp. The role is driven by fast responses, clear communication and reliable issue resolution.

Responsibilities

1. Respond to customer queries through Freshdesk tickets, Freshchat and WhatsApp.
2. Troubleshoot basic product issues and escalate when required.
3. Update all tickets and chats with clean, accurate notes.
4. Meet first response and resolution targets as per internal SLAs.
5. Maintain a consistent brand tone in every customer interaction.
6. Capture customer feedback and pass key patterns to the product and tech teams.
7. Support CSAT and resolution rate goals through steady quality.

Objective of the role:

Deliver clear, timely and consistent support that improves customer satisfaction and reduces friction in daily operations.

Requirements

1. Bachelor’s degree or equivalent.
2. One to three years of experience in customer support.
3. Strong verbal and written communication.
4. Hands on experience with Freshdesk, Freshchat and WhatsApp based support.
5. Ability to manage multiple conversations without dropping quality.
6. Basic problem-solving and the ability to spot recurring issues.

Responsibilities:

●        Technical Leadership:                                                                                                     

○        Architect and design complex software systems

○        Lead the development team in implementing software solutions

○        Ensure adherence to coding standards and best practices

○        Conduct code reviews and provide constructive feedback

○        Troubleshoot and resolve technical issues

●        Project Management:                                                                                                       

○        Collaborate with project managers to define project scope and requirements

○        Estimate project timelines and resource needs

○        Track project progress and ensure timely delivery

○        Manage risks and identify mitigation strategies

●        Team Development:                                                                                                         

○        Mentor and coach junior developers

○        Foster a collaborative and supportive team environment

○        Conduct performance evaluations and provide feedback

○        Identify training and development opportunities for team members

●        Innovation:                                                                                                                          

○        Stay abreast of emerging technologies and industry trends

○        Evaluate and recommend new technologies for adoption

○        Encourage experimentation and innovation within the team

Qualifications                                                                                                                                 

●        Experience:                                                                                                                        

○        12+ years of experience in software development

○        4+ years of experience in a leadership role

○        Proven track record of delivering successful software projects

●        Skills:                                                                                                                                    

○        Strong proficiency in C# programming languages

○        Good knowledge on Java for reporting

○        Strong on SQL - Microsoft azure

○        Expertise in software development methodologies (e.g., Agile, Scrum)

○        Excellent problem-solving and analytical skills

○        Strong communication and interpersonal skills

○        Ability to work independently and as part of a team

International Travel Sales Executive

Department: Sales

Location: Kolkata

Job Type: Full-Time | Immediate Joiner

Experience: Minimum 1 Year in International Sales

About the Role:

Join Webvio Technologies Pvt. Ltd. as an International Travel Sales Executive and elevate your career in a dynamic, performance-driven team that connects travelers worldwide. We seek smart, persuasive, and passionate individuals who can deliver outstanding sales performance while providing an exceptional customer experience.

Key Responsibilities:

- Handle inbound/outbound international travel inquiries and convert them into bookings.

- Sell flight tickets, hotel stays, visa assistance, and customized travel packages.

- Communicate confidently with global clients through calls and emails.

- Handle objections, upsell services, and achieve monthly sales targets.

- Maintain accurate records of customer data, payments, and itineraries.

- Stay updated with global travel trends, airline promotions, and visa regulations.

Required Skills & Qualifications:

- Minimum 1 year of experience in International Travel Sales (B2C preferred).

- Excellent English communication and negotiation skills.

- Strong customer handling and closing abilities.

- Passion for travel and a results-oriented mindset.

- Willingness to work in night shifts (US/UK process) if required.

What We Offer:

- Attractive salary package + lucrative incentives

- Growth opportunities in international sales & travel domain

- Supportive and energetic work environment

- On-job training and continuous performance feedback

Salary: As per industry standards + Incentives

Joining: Immediate or as per availability

Roles and Responsibilities

§ Writing, editing and publishing engaging content for various social networks, including Instagram, Linkedin, Twitter and Facebook etc.

§ Tracking and reporting on social media responses by analyzing traffic to the site

§ Update our social media pages with compelling company news, events, celebrations or solutions and services

§ Respond to questions and comments on our social media pages in a timely and accurate manner

§ Maintaining a visible online on social media presence and adhering to the marketing goals

§ Increasing the company's awareness and readership by using relevant advertising techniques

§ Optimize social media content (language, message, tone) on the basis of the behaviour of our target audience

§ Familiarity with paid advertisement and aware about different websites, and tools for creating graphics, images and video content

§ To create a range of engaging digital content such as Marketing and      

 Promotional videos and Reels to be used across a variety of online

 platforms and social media channels.

§ To help us maximise our online profile and develop our ever-growing social media presence through the creation of video driven strategies and digital media content.

§ Pays attention to trends on Instagram Reels creating and analyzing what works for our business.

§ Coordinate with the creative department to create advertising/engagement posts (e.g. for Company Events, Job posts, etc.)

§ Contribute to the creation of various content materials including: Blogs, Articles, Website Pages, Email templates, Social Media posts etc

§ Develop a deep understanding of MHFAI’s business, brand voice, and target audiences.

§ Develop posts and articles on a wide range of topics that resonate with our target audience and drive traffic to our website

§ Proofread and edit content to ensure high-quality standards, including grammar, spelling, and punctuation

§ Continuously discover and implement new editing technologies and      industry best practices to maximize efficiency

§ Requirements and skills

§ 3+ years of solid experience in digital content marketing or related fields

§ Excellent written and oral Communication skills

§ The ability to create original web content with images or videos

§ Proven work experience as a Social Media content writer or a similar role

§ Hands-on experience using various social media platforms to advertise

§ Proven record of excellent writing demonstrated in a professional portfolio

§ Ability to work independently with little or no daily supervision

§ Working knowledge of SEO, analytics tools, and keyword research

§ Strong research skills and the ability to synthesize complex information into clear and concise content

§ Creative thinking and the ability to generate innovative ideas

• Creating and managing ETL/ELT pipelines based on requirements
• Build PowerBI dashboards and manage datasets needed.
• Work with stakeholders to identify data structures needed for future and perform any transformations including aggregations.
• Build data cubes for real-time visualisation needs and CXO dashboards.

Required Tech Skills

• Microsoft PowerBI & DAX
• Python, Pandas, PyArrow, Jupyter Noteboks, ApacheSpark
• Azure Synapse, Azure DataBricks, Azure HDInsight, Azure Data Factory

This is an excellent opportunity to lead the award winning payment solution team.

Finzly is looking for a Java Lead with 10+ years of experience. The role will be part of a team of offshore engineers to create innovative solutions for our banking customers. This is a leading and hand on software engineering role for those who enjoy working on latest technologies, and are always eager to learn and innovate. A great opportunity to be a part of a growing Fin-tech Product based company and to build up a career in the core banking/payments domain

Skills: Java*.*, Angular, Spring Boot, Spring Batch 

Job Location:Pune/Chennai

*Immediate joiners preferred

What Finzly offers?

• An exciting opportunity to be a part of a growing Fin-tech Product based company.
• An opportunity to learn , be a part of a vibrant team and build up a career in the core banking/payments domain.
• Competitive compensation.
• A result oriented and agile company culture, with a flat hierarchy and zero politics.

What you'll do?

• Responsible for the design and implementation of features for new products and enhancements to existing products.
• Understand, apply and create high-level architectural design and patterns
• Actively guide and challenge intermediate and junior developers
• Writing high quality robust code to meet the desired specification.
• Work seamlessly with the local development and QA team and with other members of our global team.
• Ability to work in a fast-paced Agile environment delivering great quality product..
• 100% Remote working during COVID Pandemic.

What you have to bring ?

• A Bachelors or Masters degree in subjects such as computer science or an equivalent qualification
• Experience in building microservice based applications
• A “can do” attitude with zeal to deliver the best quality product.
• Take ownership and shape the future of our product with your ideas.
• Extensive hands on experience in Core Java, J2EE, Multi-threading, Web Applications.
• Extensive knowledge of Spring Boot and Spring Framework.
• Experience with Messaging Middleware like Kafka, RabbitMQ, IBM MQ
• Experience with Angular and building responsive web applications is a plus.
• Excellent verbal and written communication skills.
• Ability to work in an international multi-site environment in conjunction with remote teams.

About the team:

At Finzly you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, and passionate and above all fun. We require skill in developing modern micro service web applications and restful APIs on Amazon's AWS cloud platform. The role will be part of a team of offshore engineers to create innovative solutions for our banking customers. This is a hand on software engineering role for those who enjoy working on latest technologies, and are always eager to learn and innovate.

Finzly is on a mission to free banks from their core and core-vendor limitations by creating an App store ecosystem which empowers banks to instantly and easily try new products and services. Therefore, enabling them to make smarter technology decisions while going-to-market at fin-tech speed.

Finzly recently won an award “Best enterprise payment solution”

Information Security Specialist

Notice Period: 45 days / Immediate Joining

Banyan Data Services (BDS) is a US-based data-focused Company that specializes in comprehensive data solutions and services, headquartered in San Jose, California, USA. 

We are looking Information Security Specialist who has the expertise and deep knowledge of Information security regulations, compliance, and SIEM tools, and the ability to develop, describe and implement Security Baselines and Policies.

It's a once-in-a-lifetime opportunity to join our rocket ship startup run by a world-class executive team. We are looking for candidates that aspire to be a part of the cutting-edge solutions and services we offer that address next-gen data evolution challenges. 

Key Qualifications

· Design, deploy, and support Information Security Solutions provided by BDS

· Assist clients to carry out the IT Risk Management assessment on both on-prem and cloud platforms

· Provide subject matter expertise on IT security compliances during the security audits to meet various security governances.

· Research and strategic analysis of existing, and evolving all IT and data security technologies

· Establish baselines to define required security controls for all infrastructure components and application stack

· Follow latest vulnerabilities and threats intelligence updates across a wide range of technologies and make recommendations for improvements in the security baselines.

· Overseeing security event monitoring, understand the impact, and coordinate remediation efforts

· Create and optimize the SIEM rules to adjust the specification of alerts in responding to incident follow up

· Must be able to work a flexible schedule during off-hours

Key Skills & Qualification

· Minimum of 4 years relevant work experience in information/cyber security, audit, and compliance

· Certifications in any of technical security specialty (e.g., CISA, CISSP, CISM)

· Experience in managing SIEM products like Arcsight, Qradar, Sumo Logic, RSA NetWitness Suite, ELK, Splunk

· Exposure of the security audit tools on public cloud platforms

· Solid understanding of the underlying LINUX/UNIX and Windows OS security architecture

· Certified Ethical Hacker would be a plus

· Handling of Security audits is a must

· Proven interpersonal skills while contributing to team effort by accomplishing related results

· Passion for learning new technologies and the ability to do so quickly.

http://www.banyandata.com" target="_blank">www.banyandata.com 

Key Responsibilities 

• Build and create Credflow Product - Do development on our tech Stack 
• Understand requirements from the product manager and sometimes talk to customers to understand the exact requirement and develop insights. 
• Maintain the product and optimize over time for performance
• Identify needs of the stakeholders and work with technology and management team to build future timeline of products and features
• Be the go-to person for all technology related requirements, queries, discussion etc
• Develop a complete analytics framework as the product evolves.

What we seek

• We are looking for someone who is a hustler and is deeply passionate about solving technology-led complex problems
• The person should be able to take ownership of work in a highly challenging and dynamic startup environment

Benefits

• Chance to be with the right team, at the right time
• Work as part of the core team and experience the aspects of growing a business exponentially
• Get a deep understanding of the Fintech domain and unleash your potential to create an impact. 

Qualifications and skills

• Undergraduate/Graduate degree from an engineering college
• Has full stack proficiency, managing large amounts of data and prior exposure to backend, web frontend, mobile apps etc. 
• Full Stack Proficiency on Node.JS, React.JS
• SQL
• In memory data stores like Redis
• Experience in AWS (preferable)

Experience

2-4 years of experience 

Preference

Previous experience in a startup or as an entrepreneur