Design Engineer

Position Overview:

We are seeking a highly skilled and experienced Senior Visual Designer with a deep understanding of UI principles and a proven track record of excellence in the field. As a key member of our creative team, the ideal candidate will bring a wealth of design expertise, strategic thinking, and innovative solutions to enhance the user experience across various digital platforms. If you are passionate about creating visually stunning and user-friendly interfaces and have a minimum of 5 years of professional experience, we invite you to apply for this exciting opportunity.

Qualifications:

1.    Bachelor's degree in Design, Visual Arts, Communication, or a related field.

2.    Minimum 3- 5 years of professional experience as a Visual Designer, with a strong emphasis on UI design.

3.    Proven track record of successful projects showcasing your design and copywriting skills.

4.    Proficiency in design tools such as Adobe Creative Suite, Sketch, Figma, or similar.

5.    Strong understanding of UI principles, design thinking, and user-centered design.

6.    Excellent copywriting skills with the ability to craft clear, concise, and compelling messaging.

7.    Exceptional portfolio demonstrating your design and copywriting capabilities.

8.    Strong communication and collaboration skills

Responsibilities:

●     Collaborate with cross-functional teams, including product managers, developers, and fellow designers, to understand project goals and requirements.

●     Design and conceptualize visually appealing user interfaces for various digital platforms, ensuring a seamless and delightful user experience.

●     Integrate strategic copywriting skills to create engaging and persuasive content that complements the visual design and enhances the overall user experience.

●     Develop and maintain design systems and guidelines to ensure consistency across all digital touchpoints.

●     Stay current with design trends, industry best practices, and emerging technologies, and apply these insights to your work.

●     Conduct user research, analyze feedback, and iterate on designs to continuously improve user satisfaction.

●     Provide mentorship and guidance to junior members of the design team.

Experience Level: Intern

Job Description:

As a Customer Support Intern, you will be responsible for supporting users, addressing their queries, and contributing to the overall customer satisfaction. This is a hands-on opportunity to learn and grow in a fast-paced environment, focusing on developing your skills in customer service and support strategies.

Key Responsibilities:

Issue Resolution:

• Assist in responding to customer queries and concerns via email, chat, or phone.
• Escalate complex issues to senior team members and follow up until resolved.
• Document customer issues and solutions for reference.

Customer Assistance:

• Guide users on how to navigate the platform and resolve common issues.
• Provide proactive assistance to improve user experience.

Process Improvement Support:

• Assist in identifying common issues and suggest solutions to enhance support processes.
• Collect feedback from customers and share it with relevant teams.

Team Collaboration:

• Work closely with the customer support team to learn best practices and improve response quality.
• Coordinate with other departments to resolve cross-functional customer issues.

Qualifications:

• Pursuing or recently completed a Bachelor's degree in any field (preferred).
• Excellent communication skills (written and verbal).
• A positive attitude with a customer-first approach.
• Basic understanding of social media platforms and online communities is a plus.
• Strong problem-solving skills and the ability to work collaboratively.
• Willingness to learn and adapt to a dynamic work environment.

Perks of the Internship:

• Hands-on experience in customer service in the social media industry.
• Opportunity to work in a collaborative and innovative work environment.
• Certificate of Internship upon completion.
• Mentorship from experienced professionals.
• Opportunity for a full-time role based on performance.

How to Apply:

If you're eager to kickstart your career in customer support, submit your resume and a brief cover letter to mail I'd outlining your interest and how you can contribute to our team.

We look forward to welcoming a motivated and enthusiastic intern to our team!

Thanks & Regards,

Yamini Patel

HR Manager

1. Receive and work on generated leads.

2. Engage with customers through phone calls to understand their requirements.

3. Guide interested customers to enroll in a demo session.

4. Conduct closure calls to finalize sales.

Programming Languages: Perl, Python, java. Perl programming with strong OOPs knowledge.

• UI: HTML, JS
• System: Linux must have – good knowledge and shell scripting experience.
• Prior experience in infrastructure automation, monitoring will definitely help.

Description:

The person in this role:

- Will be involved in developing new monitoring scripts, enhancement & defect fixes on existing monitors

- Have to be on-call to support any incoming production/P1 internal issues which need urgent attention (team members are on call for a week and we have a weekly rotation policy within the team)

Preferred skills:

Perl
- Shell scripting

- Unix

- Jenkins

• Candidate must be familiar with the javascript tech stack

• NodeJS or ReactJS or AngularJS knowledge is desired

• SQL and NoSQL database hands-on production grade experience is desired

• Candidate should be familiar with the version control system and working in a team

• Working experience with Message Queue, Mirco service architecture, Docker containers would be a great advantage.

• Experience designing and developing complex systems that can handle variable load would be an added advantage

• Familiarity with AWS services, deploying and managing workloads would be advantageous