Human Resources (HR) Executive

Job Position: Senior Technical Lead

Desired Skills: Python, Flask/FastAPI, MySQL/PostgreSQL, NoSQL, AWS, JavaScript, Angular/React

Experience Range: 8 - 10 Years

Type: Full Time

Location: India (Pune)

Availability: Immediate to 30 Days

Job Description: Tech Prescient is looking for an experienced and proven Technical Lead (Python/Flask/FastAPI/React/AWS/Azure Cloud) who has worked on the modern full stack to deliver software products and solutions. He/She should have experience in leading from the front, handling customer situations, internal teams, anchoring project communications and delivering outstanding work experience to our customers. 

In specific, below are some of the must-have skills and experiences to fulfill the job requirements - 

1. 8+ years of relevant software design and development experience building cloud native applications using Python and JavaScript stack.
2. Thorough understanding of deploying to at least one of the Cloud platforms (AWS or Azure). Knowledge of Kubernetes is an added advantage.
3. Experience with Microservices architecture and server less deployments 
4. Well-versed with RESTful services and building scalable API architectures using any of the Python frameworks. 
5. Hands-on with Frontend technologies using either Angular or React
6. Experience managing distributed delivery teams, tech leadership, ideating with the customer leadership, design discussions and code reviews to deliver quality software products
7. Good attitude and passion to learn new technologies on the job. 
8. Good communication and leadership skills. Ability to lead the internal team as well as customer communication (email/calls) 
9. Bachelor's degree in Computer Science, Engineering, or a related field; advanced degree preferred.

Innominds is likely looking to fill a Node.js Lead position based in Hyderabad, India. Here's a breakdown of the key details:

Job Title: Node.js Lead (Hyderabad)

Skills Required:

• Expertise in Node.js development
• Experience with Docker and Kubernetes
• Solid understanding of DevOps practices
• Experience with CI/CD pipelines
• Familiarity with Infrastructure as Code (IaC)
• Experience with NoSQL databases (MongoDB, Cassandra)
• Database optimization techniques

The ideal candidate should have a strong foundation in computer science and a passion for building high-quality solutions. The role requires hands-on experience in designing, developing, and implementing scalable and high-performance mobile applications (company is looking for an employee to build a chat application from scratch)

Responsibilities:

1. Design, develop, and maintain a mobile application

2. Write clean, scalable, and maintainable code that

adheres to best practices and industry standards

3. Test applications to ensure they meet customer requirements and are free from defects

4. Implement security and data protection measures in applications

5. Troubleshoot and debug software applications

Requirements:

1. Bachelor's degree in Computer Science or a related field

2. Experience in developing applications using Java, and Javascript.

3. Strong understanding of the software development life cycle (SDLC) and Agile methodologies

4. Experience with front-end technologies such as HTML, CSS, and JavaScript

5. Experience with database design and management, particularly with MongoDB

6. Excellent debugging and troubleshooting skills

7. Strong communication and teamwork skills

1. Motivate team to promote/sell professional courses like Data Science, Block chain, PMP, AI/ML, Six Sigma, SCRUM etc
2. Leaders who have catered in U.S, Canada, Malaysia, Singapore and UAE that too into education industry will be highly preferred
3. Building highly optimized team through successful employee engagement and retention, addition to that, also taking care of the growth, development, and goal achievement
4. Optimizing revenue of the organization by meeting weekly/monthly/quarterly targets
5. Leader will be responsible to work on customer success for client retention and satisfaction.
6. Setting of targets for the team to ensure they achieve team goals.
7. Identification & resolution of day-to-day operational challenges
8. Allocate work to team & coordinates resources to meet short-term/long term goals
9. Use of effective tact and diplomacy to exchange information and handle sensitive issues within the team
10. Conduct daily/weekly hurdles to monitor/motivate team
11. Maintaining strong connection/relation with the team to ensure smooth operation
12. Assign work to team members based on their skills, development needs and availability
13. Training team member to ensure every recourse/team member is tuned to perform best tasks as per individual capability and skills.
14. Handle escalation of the client to provide customer success
15. Remains up-to-date on the current trends and issues in customer education, and is familiar with competency frameworks and curriculum development

Role: Senior Software Engineer – Backend                                            Location: Bangalore / Gurgaon / Pune

About the Role

The successful backend engineer will work closely and collaboratively with cross functional teams during all phases of the software development lifecycle.

The incumbent should be competent to provide quick solutions to problems and taking a product or a product’s component through the entire life cycle, optimize the space / time complexity and improve on usability and reliability.

What you’ll be doing:

• Bachelor's degree in Computer Science or related field from top notch colleges 
• 4 + years of software development engineering.
• Understanding of fundamental design principles (including MVC).
• Good hands on in AWS scalable environment.
• Experience with different RDBMS and No SQL databases like MySQL, mongo, etc.
• Experience in designing scalable micro-services required.
• Strong knowledge of CS fundamentals including data structures, algorithm design and complexity analysis.
• Proficiency in one language that emphasizes class abstractions (for e.g. Java) and have coded in it for at least 4 years.
• Excellent communication, analytical and problem solving skills.
• Strong organizational skills and the ability to prioritize and work with clients with great efficiency.
• Excellent written and oral communication and presentation skills and the ability to express thoughts logically and succinctly.
• Open minded, Team builder, Good communicator and ability to lead and inspire teams.
• Demonstrated ability to achieve stretch goals in a highly innovative and fast paced environment.
• Experience in dealing with ambiguous/undefined problems; ability to think abstractly

What are we looking for?

• 4 to 10 years of hands on design / development experience. 
• Tech / M.Tech Computer Science or equivalent field from a premier institutes. 
• Proficient in Java OR C/C++, data structures, algorithms and OO design / design patterns. 
• Strong understanding of Computer Science fundamentals. 
• Technical depth in OS, computer architecture and OS internals. 
• Ability to write scalable and maintainable code. 
• Self-starter and goal-oriented with strong analytical and problem-solving skills. 
• Must be able to work cooperatively within a strong diverse technical community to expedite development tasks.
• Experience in Machine Learning is a plus

 
What we offer

• Competitive salary and excellent benefits, in a diverse working environment with inspiring and hardworking colleagues
• A positive, get-things-done workplace.
• An inclusive environment that ensures we listen to a diverse range of voices when making decisions.
• Ability to learn cutting edge concepts and innovation in an agile start-up environment with a global scale.
• A flexible working environment where you can drive your outcomes.

About us

At PayU, we are a global fintech investor and our vision is to build a world without financial borders where everyone can prosper. We give people in high growth markets the financial services and products they need to thrive. Our expertise in 18+ high-growth markets enables us to extend the reach of financial services. This drives everything we do, from investing in technology entrepreneurs to offering credit to underserved individuals, to helping merchants buy, sell, and operate online. Being part of Prosus, one of the largest technology investors in the world, gives us the presence and expertise to make a real impact. Find out more at www.payu.com

Our Commitment to Building A Diverse and Inclusive Workforce

As a global and multi-cultural organization with varied ethnicities thriving across locations, we realize that our responsibility towards fulfilling the D&I commitment is huge. Therefore, we continuously strive to create a diverse, inclusive, and safe environment, for all our people, communities, and customers. Our leaders are committed to create an inclusive work culture which enables transparency, flexibility, and unbiased attention to every PayUneer so they can succeed, irrespective of gender, color, or personal faith. An environment where every person feels they belong, that they are listened to, and where they are empowered to speak up. At PayU we have zero tolerance towards any form of prejudice whether a specific race, ethnicity, or of persons with disabilities, or the LGBTQ communities.

We at Zoop.one are looking for a technically savvy Customer Success executive who possesses a strong drive for results.

Duties for the Customer Success Executive will include a broad range of tasks such as maintaining ongoing customer relationships and networking, implementing success programs, contributing to sales, onboarding and training clients, and minimizing churn. You should also be able to provide insights on client-to-business interactions, improve customer experience through product support, and handle customer complaints and requests. You should be able to contribute to creating and maintaining good customer relationships and ensuring smooth onboarding.

Job Role:
Develop and manage client portfolios.
Sustain business growth and profitability by maximizing value.
Analyse customer data to improve customer experience.
Hold product demonstrations for customers.
Improve onboarding processes.
Mediate between clients and the organization.
Handle and resolve customer requests and complaints.
Minimize customer churn.
Aid in product design and product development.
Operate as the lead point of contact for all matters specific to our customers
Support and coordinate with the tech team to ensure seamless delivery to clients

What you’ll do:

Own the product knowledge base
Map customer journey and identify improvements at every stage
Maintain healthy customer engagement levels by identifying low utilization and providing solutions to further drive customer success
Develop a trusted advisor relationship with key customer stakeholders
Be the product champion, interpret customer insights to drive change in product and act as a voice of the customer to the Product team
Manage the Customer Success strategy for tracking and reporting on client health and reducing Customer Churn
Create and perform Monthly/Quarterly Business Reviews for ensuring customer retention and expansion - effectively delivering results to key stakeholders
Raise open issues with cross-functional teams and take ownership of resolving the issues in a timely manner
Constantly work towards providing innovative strategies for delivering customer delight
Engage with clients to understand the nuances of their work processes and the resulting needs and pain points.

Tools and Skills Required

Must Have:

Highly organized and able to multi-task.

Communication skills
Self-driven and proactive nature.
Excellent communication and interpersonal skills.
Experience in SAAS based product, CRM or ERP.
Knowledge of customer success processes.
Experience in document creation.
Patient and active listener.
Passion for service.

Have high proficiency in Microsoft Office (Excel, Word, PowerPoint)

Good to Have:
You should be passionate about engaging customers and expanding their use cases through our product
You have strong problem-solving skills and are great at finding creative solutions and workarounds when needed
You have good data analysis and data-driven decision-making skills
Strong project management skills

Experience:
3+ years proven track record in an enterprise account management role (Customer Success, Relationship Manager, etc.)

Strong Technical Background.

What’s attractive about us?
We offer a suite of memberships and subscriptions to spice up your lifestyle. We believe in practicing an ultimate work life balance and satisfaction. Working hard doesn’t mean clocking in extra hours, it means having a zeal to contribute the best of your talents. Our people culture helps us inculcate measures and benefits which help you feel confident and happy each day. Whether you’d like to skill up, go off the grid, attend your favourite events or be an epitome of fitness. We have you covered round and about.

• Health Memberships 
• Sports Subscriptions 
• Entertainment Subscriptions 
• Key Conferences and Event Passes
• Learning Stipend 
• Team Lunches and Parties 
• Travel Reimbursements 
• ESOPs 

That’s what we think would bloom up your personal life, as a gesture for helping us with your talents.
Join us to be a part of our Exciting journey to Build one Digital Identity Platform!!!