Graphic Designer

About the Company:

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement without fragmented tools or increased headcount.

About the Role:

MyOperator is looking for a motivated and customer-focused Customer Support Executive to join our dynamic team. This internship offers hands-on experience in handling customer queries, managing support tickets, and gaining exposure to the workings of a fast-growing SaaS company.

Key Responsibilities:

• Respond to customer queries via calls, emails, and support tickets.
• Assist in resolving issues related to panel access, call reports, and login problems.
• Update ticket statuses and maintain accurate customer records using Zoho Desk.
• Collaborate with the support team to escalate complex issues to relevant departments.
• Assist in creating and maintaining FAQs and troubleshooting documentation.

Requirements:

• Good communication skills in English(spoken and written).
• Basic computer proficiency and willingness to learn support tools and CRM systems.
• Strong interest in SaaS, tech support, or customer-facing roles.
• Availability for a full-time (Monday to Saturday, rotational shifts).

What You’ll Gain:

• Practical exposure to customer success and support operations in a SaaS environment.
• Opportunity to work with experienced professionals and learn industry best practices

We are looking for a highly strategic and execution-focused Account-Based Marketing (ABM) Manager to drive targeted growth across high-value enterprise accounts. This role sits at the intersection of marketing and sales, owning personalised campaigns that directly impact pipeline and revenue. You will work closely with Sales, Product Marketing, and Demand Generation teams to design and execute tailored outreach strategies for key accounts globally.

Responsibilities:

• ABM Strategy and Execution: Design and execute account-based marketing programs for targeted enterprise accounts. Identify and prioritise high-value accounts in collaboration with sales teams.
• Campaign Management Plan and run multi-channel campaigns (email, LinkedIn, events, content syndication). Drive personalised messaging tailored to specific accounts, industries, and personas.
• Sales Alignment Partner closely with Account Executives and SDRs to align on account plans and outreach. Enable sales teams with insights, messaging, and campaign support.
• Data and Insights: Leverage intent data, CRM insights, and marketing automation tools to refine targeting. Track, measure, and optimise campaign performance and ROI.
• Content and Personalisation: Work with content and product marketing teams to create account-specific assets. Develop use-case driven narratives for enterprise buyers (CTOs, QA Heads, Engineering Leaders).
• Pipeline Contribution: Own ABM-driven pipeline generation and influence revenue outcomes. Continuously experiment and improve conversion across the funnel.

Requirements:

• 3-7 years of experience in B2B Marketing / Demand Generation / ABM.
• Strong understanding of SaaS, enterprise sales cycles, and the developer tools ecosystem.
• Proven experience in running targeted campaigns for enterprise accounts.
• Hands-on experience with tools like HubSpot, Salesforce, Marketo, Outreach, LinkedIn Campaign Manager, 6sense, and Demandbase.
• Strong analytical mindset with the ability to translate data into actionable insights.
• Excellent communication and stakeholder management skills.

Good to Have:

• Strategic thinker with a revenue-first mindset.
• High ownership and ability to operate in a fast-paced, high-growth environment.
• Strong collaboration skills across sales, marketing, and product teams.
• Creative approach to personalisation and engagement for LinkedIn messages/ Leads account-based messages + timeline post.

Mandatory Skills

· 3+ years of experience in AEM backend development.

· Strong hands-on experience with Java, OSGi, Sling, and JCR.

· Experience with Python for backend scripting, automation, or integration tasks.

· Knowledge of AEM architecture including dispatcher, replication agents, and workflows.

· Experience working with AEM APIs, servlets, event handlers, schedulers, and custom components.

· Understanding of REST APIs, JSON/XML data handling.

Job Summary

NextNation is seeking a passionate and motivated Inside Sales Associate to join our growing team. As a fast-expanding immigration consultancy, we are looking for individuals who are dedicated to helping clients achieve their global career and mobility goals.

Key Responsibilities:

• Provide clear advice to clients on immigration services through phone, email, and in-person consultations.
• Stay up-to-date with the latest immigration laws and visa requirements, offering accurate and timely guidance.
• Evaluate client profiles and offer honest, helpful feedback on their immigration opportunities.
• Develop plans and set goals to help meet sales targets and deliver results.
• Follow up with potential clients to turn inquiries into signed contracts.
• Stay in touch with clients throughout their journey, making sure they have the support they need at every stage.
• Help clients gather and submit the necessary documents for their visa applications.
• Contribute ideas for marketing strategies and help create content to attract new clients.
• Collaborate with team members to share knowledge and improve sales strategies.

What We Are Looking For:

• A bachelor’s degree in a relevant field like Travel and Tourism, Law, or International Relations.
• 1-3 years of experience in immigration consulting, sales, or similar roles (fresh graduates with strong skills are also welcome).
• A good understanding of immigration laws and requirements for different countries.
• Excellent communication skills, with the ability to explain complicated processes simply and clearly.
• A strong sales mindset and a focus on delivering great customer service.
• Attention to detail and excellent research skills.
• Proficiency in MS Office and CRM software.
• Fluency in English is essential; additional language skills are a plus.

About NextNation:

NextNation believes that your dreams should never be limited by borders. We are dedicated to helping people around the world move to new opportunities, whether for study, work, or family. Our team provides end-to-end support throughout the immigration process, helping clients reach their goals with confidence.

Why Join NextNation?

• Make a Difference: Help individuals achieve their dreams by guiding them through the immigration process.
• Professional Growth: Learn from industry experts and stay up-to-date on the latest immigration trends.
• Ownership and Creativity: Have the freedom to share your ideas and take ownership of your role.
• Work-Life Balance: We offer flexible work arrangements to support your well-being.
• Team Collaboration: Join a dynamic, enthusiastic team that values teamwork and excellence.

Job Location: HSR Layout Bangalore

Lead QA: more than 5 years experience , led the team of more than 5 people in big data platform, should have experience in Test Automation framework, should have experience of Test process documentation

• Integrate data from various back-end services and databases 
• Gather and refine specifications and requirements based on technical needs 
• Create and maintain software documentation 
• Stay plugged into emerging technologies/industry trends and apply them into operations and activities 

What are we looking for in the Ideal Candidate? 

• Proficient in creating Web (Responsive) applications using C#/.Net Framework 
• Experience developing/consuming REST APIs 
• Knowledge of multiple back-end languages (e.g. .Net Core) and JavaScript frameworks (e.g. Node.js) 
• Angular 8+ / AngularJS experience would be preferred. 
• Familiarity with databases (e.g.MSSQL, MySQL), and UI/UX design 
• Hands-on experience with code versioning systems like Git, SVN. 
• A clear understanding of client requirements & design specifications 
• Aggressive problem diagnosis and creative problem-solving skills 
• Ability to work and thrive in a fast-paced environment, learn rapidly, and master diverse web technologies and techniques. 

Attributes: 

• Team player, Positive Attitude 
• Proven ability to work well with others in a fast-paced, iterative product definition and development environment. 
• Able to work independently with little direct supervision and take initiative and be willing to mentor and solve problems

Job Responsibilities –

All activities related to CICS Systems Programming on IBM Mainframes running a large scale IT system

Installation and maintenance, debugging, performance and tuning, assisting applications programmers, support of a large variety of CICS sub product and related applications, and disaster recovery.

This may include working with other workgroups i.e. MQ Series, DB2, z/OS, Capacity and Performance Management and so Problem determination and resolution within expected time frame

Resolve problems in most effective way possible within SLA reaching root cause and preventing problems

Follow Change Management process to effectively manage environment changes

Support 24*7 on call support on rotation basis

Tracking and analysing performance and resource utilization of CICS systems

Recommend changes, upgrades, and enhancements based on the technical analysis

Develop and maintain technical documentation and knowledge bases

Upskill junior systems programmers

Required Skillsets –

Minimum 5+ years’ experience with CICS system Programming and administration

Strong knowledge of CICS, CICSplex and SMP/E

Good experience with Mainframe MQ administration

Experience working with: JCL, IPCS, diagnostic tools such as Omegamon or other equivalent tools

Skilled at troubleshooting problems in a CICS environment

Programming skills - COBOL,PL/1, C, REXX, Assembler

Proficient in working with high availability environment along with alignment to process (ITIL)

Ambitious individual who can work under own direction towards agreed targets/goals and with creative approach to work

Good interpersonal skills and team player

Added Advantage –

Experience with large complex environments running critical and 24*7 applications

Experiencewith aspects of MQ administration and operations

Proficiency with Assembler programming