Right Human Nutrition PVT LTD
http://www.rhnfit.comAbout
Jobs at Right Human Nutrition PVT LTD
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
Job Description:
We are looking for a dedicated and enthusiastic Customer Support Executive / Customer Service Representative to join our team. The ideal candidate should be passionate about customer service, possess strong communication skills, and have a keen eye for detail. Whether you're a seasoned professional or a fresh graduate eager to jumpstart your career, we welcome you to apply!
Key Responsibilities:
📞 Customer Support:
👉🏻 Provide exceptional customer service through email, WhatsApp, calls, and chatbots.
👉🏻 Address and resolve customer inquiries and complaints regarding products and dispatch.
👉🏻 Assist customers with product information, order status, and other related queries.
📲 Communication:
👉🏻 Maintain positive and professional behavior with customers at all times.
👉🏻 Respond promptly to customer queries and ensure all interactions are recorded accurately.
👉🏻 Use multiple communication channels (Mail/WhatsApp/Call/Bot) to manage customer interactions.
😇 Issue Resolution:
👉🏻 Identify and resolve customer issues efficiently.
👉🏻 Escalate complex issues to the appropriate departments when necessary.
👉🏻 Follow up with customers to ensure their concerns are resolved satisfactorily.
🛒 Order Management:
👉🏻 Assist customers with order placements, modifications, and cancellations.
👉🏻 Coordinate with the dispatch team to track orders and provide updates to customers.
👉🏻 Handle product returns, exchanges, and refunds as per company policies.
✍🏻 Product Knowledge:
👉🏻 Maintain in-depth knowledge of Right Human Nutrition’s products and services.
👉🏻 Provide accurate information to customers about product features, benefits, and usage.
Requirements:
🖥 Technical Skills:
👉🏻 Familiarity with customer service tools and software.
👉🏻 Basic knowledge of CRM systems.
👉🏻 Proficiency in using communication tools like email, WhatsApp, and call systems.
👩💼Experience:
👉🏻 Minimum of 1-2 years of experience in customer service or support roles (preferred).
👉🏻 Experience in handling customer queries through multiple channels (Mail/WhatsApp/Call/Bot).
👨💼Personal Attributes:
👉🏻 Strong problem-solving skills.
👉🏻 Ability to work independently and as part of a team.
👉🏻 High level of integrity and professionalism.
👉🏻 Patience and empathy in dealing with customer concerns.
How to Apply:
Please fill this form to apply for the job: https://forms.gle/4twmj2jd1iVuyoTc8
We look forward to welcoming a new member to our dynamic team!
Similar companies
GrowthFalcons
About the company
Jobs
2
BizPilot
About the company
Manage Sales, Expenses, Taxation, Payroll, Compliances, Company incorporation and more.
Jobs
1
JoVE
About the company
Jobs
3
Nvelop
About the company
Jobs
1
Inncircles
About the company
Jobs
7
Printfuse
About the company
Jobs
1
The Alter Office
About the company
About Us:
The Alter Office is a dynamic product-building and service-providing company with a diverse portfolio that includes innovative social apps, immersive virtual worlds, unique gaming experiences, Ad-tech and SaaS-based applications. We blend product innovation with comprehensive service solutions, driven by creativity and a quest for excellence. We are seeking passionate individuals eager to contribute to our diverse team.
Our Culture:
At The Alter Office, we promote a fun, collaborative work environment where complex problems are tackled and innovative solutions are celebrated. We encourage everyone to collaborate freely with colleagues at all levels. We seek professionals who align with our values, are driven by our vision, and are passionate about making a significant impact through their work.
Jobs
1
Conections One Business Services Private Limited
About the company
Jobs
3
VSquare Tech LLP
About the company
Jobs
2
OwlCraft
About the company
Who We Are:
OwlCraft is a forward-thinking company focused on empowering entrepreneurs by helping them build scalable and innovative startups. With a remote-first approach, we specialize in providing end-to-end startup development services, from ideation to execution.
What We Do:
Our mission is to simplify the process of turning great ideas into successful businesses. We collaborate with visionary entrepreneurs to create impactful solutions tailored to the Indian market and beyond.
Our Philosophy:
At OwlCraft, we believe in a collaborative, flexible, and supportive work environment. By fostering innovation and maintaining a user-centric focus, we aim to deliver solutions that drive long-term success for our clients.
Why Choose Us:
- A team of experienced professionals dedicated to your success.
- Customized and scalable startup solutions.
- Strong emphasis on creating innovative and practical business strategies.
Our Vision:
To become a trusted partner for aspiring entrepreneurs, enabling them to craft startups that make a difference in their industries and communities.
Core Values:
- Innovation
- Collaboration
- Transparency
- Excellence
Jobs
1