Customer Support Executive

Strong QA Leadership / Test Manager / QA Architect Profiles.

Mandatory (Experience 1): Must have 12+ years of overall IT experience in Quality Assurance / Testing roles.

Mandatory (Experience 2) : Must have experience owning end-to-end testing strategy for product platforms, covering Manual, Automation, Performance, and Security testing

Mandatory (Experience 3): Must have 7+ years of experience in B2B SaaS preferably working in microservices-driven environments in testing

Mandatory (Experience 4): Must have 3+ years of leadership experience managing 5-6 members in QA / Testing teams.

Mandatory (Experience 5): Must have hands-on experience designing and implementing test automation frameworks. (Robot Framework experience is highly preferred)

Mandatory (Experience 6): Must have hands-on exposure to CI/CD integration of automated tests using tools such as Azure DevOps / Jenkins / GitHub Actions

Mandatory (Experience 7): Must have experience in at least one of the following domains: ERP / POS / OMS (any one is mandatory; ERP is a strong plus)

Mandatory (Company) - B2B SaaS companies

Mandatory (Location) : Candidates must be based in Gurgaon or nearby locati

Position Overview:

We are looking for an experienced, agile, and strategic Vendor Procurement professional to strengthen and expand our talent and project outsourcing ecosystem. This role is key to managing

vendor partnerships across Recruitment, US Sourcing, SME Hiring, Freelancers, and Project-based Outsourcing. You will work closely with Talent Acquisition, US Sourcing, Project Delivery, and Business Heads to build, onboard, manage, and optimize a strong pool of vendors, freelancers, and sourcing partners.

Key Responsibilities:

•Identify, evaluate, and onboard vendors and suppliers for:

o Recruitment services (India and US)

o US SME sourcing for EdTech and digital projects

o Freelancer talent pools (Instructional Designers, SMEs, Editors, Developers, etc.)

o Project-based outsourcing vendors (domestic and international)

•Manage contract negotiations, rate finalizations, and SLA definitions with sourcing and outsourcing vendors.

•Track vendor performance, quality of submissions, and fulfilment timelines.

•Maintain a live vendor database, contract repository, rate cards, and engagement trackers.

•Ensure compliance with procurement policies, legal documentation, and client-specific requirements.

•Coordinate closely with the US Sourcing Team to align on niche, senior, and freelance talent needs.

•Support pricing discussions, RFP/RFQ processes, and build scalable sourcing pipelines.

•Monitor spend, forecast vendor utilization, and support budget management in collaboration with Finance.

•Present regular vendor performance reports, dashboards, and procurement health metrics to leadership.

Key Skills & Competencies:

•2–6 years of experience in vendor management, procurement, sourcing operations, preferably in staffing, EdTech, BPO/KPO, or digital project outsourcing sectors

•Strong experience in US sourcing and vendor ecosystems (mandatory)

•Solid negotiation, contract management, and vendor relationship-building skills

•Exposure to freelance workforce models, SME staffing, and project outsourcing management

•Excellent communication, coordination, and stakeholder management abilities

•Proficiency in Excel, vendor management platforms, Zoho Recruit, or similar systems

•Strong data orientation—experience in creating and maintaining vendor dashboards and MIS

•Ability to work independently in a fast-paced, hybrid work setup

Graphic designer:

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We are looking for a Graphic Designer to create engaging and on-brand graphics for a variety of media. Entire process of visualizing and creating graphics including illustrations, logos, layouts and photos. You’ll be the one to shape the visual aspects of websites, brochures, exhibitions and more.

Responsibilities :

• Study design briefs and determine requirements
• Conceptualize visuals based on requirements
• Develop illustrations, logos and other designs using software or by hand
• Use the appropriate colors and layouts for each graphic
• Amend designs after feedback
• Ensure final graphics and layouts are visually appealing and on-brand

Requirements and skills :

• Experience –Should have at least 1 year of experience Graphic Designing.
• Proven graphic designing experience
• A strong portfolio of illustrations or other graphics
• Knowledge of UI/UX is a plus
• Familiarity with design software and technologies (such as InDesign, Illustrator, Photoshop)
• A keen eye for aesthetics and details
• Excellent communication skills
• Ability to work methodically and meet deadlines
• Degree in Design, Fine Arts or related field is a plus

Role : Web Scraping Engineer

Experience : 2 to 3 Years

Job Location : Chennai

About OJ Commerce: 

OJ Commerce (OJC), a rapidly expanding and profitable online retailer, is headquartered in Florida, USA, with a fully-functional office in Chennai, India. We deliver exceptional value to our customers by harnessing cutting-edge technology, fostering innovation, and establishing strategic brand partnerships to enable a seamless, enjoyable shopping experience featuring high-quality products at unbeatable prices. Our advanced, data-driven system streamlines operations with minimal human intervention.

Our extensive product portfolio encompasses over a million SKUs and more than 2,500 brands across eight primary categories. With a robust presence on major platforms such as Amazon, Walmart, Wayfair, Home Depot, and eBay, we directly serve consumers in the United States.

As we continue to forge new partner relationships, our flagship website, www.ojcommerce.com, has rapidly emerged as a top-performing e-commerce channel, catering to millions of customers annually.

Job Summary:

We are seeking a Web Scraping Engineer and Data Extraction Specialist who will play a crucial role in our data acquisition and management processes. The ideal candidate will be proficient in developing and maintaining efficient web crawlers capable of extracting data from large websites and storing it in a database. Strong expertise in Python, web crawling, and data extraction, along with familiarity with popular crawling tools and modules, is essential. Additionally, the candidate should demonstrate the ability to effectively utilize API tools for testing and retrieving data from various sources. Join our team and contribute to our data-driven success!

Responsibilities:

• Develop and maintain web crawlers in Python.
• Crawl large websites and extract data.
• Store data in a database.
• Analyze and report on data.
• Work with other engineers to develop and improve our web crawling infrastructure.
• Stay up to date on the latest crawling tools and techniques.

Required Skills and Qualifications:

• Bachelor's degree in computer science or a related field.
• 2-3 years of experience with Python and web crawling.
• Familiarity with tools / modules such as
• Scrapy, Selenium, Requests, Beautiful Soup etc.
• API tools such as Postman or equivalent. 
• Working knowledge of SQL.
• Experience with web crawling and data extraction.
• Strong problem-solving and analytical skills.
• Ability to work independently and as part of a team.
• Excellent communication and documentation skills.

What we Offer

• Competitive salary

• Medical Benefits/Accident Cover

• Flexi Office Working Hours

• Fast paced start up

We are looking for a Business Development Executive. With good sales experience.

Roles & Responsibilities:-
1. Responsible for making outbound calls and understanding the needs of the market.
2. Build a strong relationship / trust with our users.
3. Understand the customer requirements and suggesting the right product to the customers.
4. Sell membership over the phone and achieve the targeted sales numbers & value, set quality parameters.
5. Understand the customer requirements, encourage them to upgrade our plans.
6. Address all the issues / grievances of the customer and provide the right solution.
7. Capture the insights from customer interactions and share it with the internal team.
8. Strictly adhere to the process requirements.

Required Candidate profile:-

1. Language skills - English / Hindi.
2. Product Knowledge.
3. Minimum of 6 Months - 2 years' experience in Tele sales / Tele calling / Telemarketing / Collections / Retention / Domestic BPO.
4. Great interpersonal and communication skills.
5. High levels of integrity, autonomy, and self-motivation
6. Basic computer skills - MS Excel, Word.

• Candidate: Female preferable. Hindi and English language Mandatory

• Team with top-notch engineers, product managers, program managers, DevOps and QA following agile development methodologies
• Review functional requirements, providing technical feedback on feasibility and architectural approach and framework.
• Design and develop web / mobile applications
• Create Prototype and/or Proof of Concepts (POCs) when necessary
• Act in a technical leadership capacity: Mentor junior engineers and new team members, perform code reviews and apply technical expertise to challenging programming and design problems
• Utilize Agile Development, SCRUM / Pair / Extreme Programming methodologies
• Design and develop supporting components and microservices for the backend tiers focusing on fault-tolerance and scalability in a multi-tenant enterprise environment
• Maintain and improve the functionality and performance of the existing web applications
• Help shape and execute the technical roadmap to develop next generation features; integrate corporate- and product-level architecture principles and goals into the teams project work through designs, implementation strategies, and project planning.
• Drive a culture of quality, technical curiosity, continuous improvement, and evidence-based data driven decision making in the organization.
• Execute other Duties as assigned

• 3+ years of experience developing Backend, API and data-based applications/software
• Experience with one of the major relational databases (MySQL, Oracle, Postgres) and NoSQL databases (Mongo DB, Cassandra, Dynamo DB or such)
• Expert object-oriented programming experience using Java
• Strong OO design and programming skills in Java, Hibernate, JPA, Spring Boot
• Worked in Maven, JPA, REST services, Postman
• Working knowledge on Spring Security / Spring Batch / ZUUL / Eureka / Hysterix
• Exposure with Frontend technologies (React.js, Angular or Ruby-on-Rails)
• Require experience and Strong understanding of entire Software Development Life Cycle (SDLC), Agile (Scrum), Software design/architecture process, unit testing & Test-Driven Development (TDD)
• Experience with web services (consuming or creating)
• Experience managing Cloud infrastructure (resources and service) in AWS, Azure and/or GCP
• Strong knowledge of SOA, object-oriented programming, design patterns, multi-threaded application development
• Experience in reporting and analytics, queuing and real-time streaming systems
• Git or similar distributed SCM tools experience.