
Job Description:
We are looking for a dedicated and enthusiastic Customer Support Executive / Customer Service Representative to join our team. The ideal candidate should be passionate about customer service, possess strong communication skills, and have a keen eye for detail. Whether you're a seasoned professional or a fresh graduate eager to jumpstart your career, we welcome you to apply!
Key Responsibilities:
š Customer Support:
šš» Provide exceptional customer service through email, WhatsApp, calls, and chatbots.
šš» Address and resolve customer inquiries and complaints regarding products and dispatch.
šš» Assist customers with product information, order status, and other related queries.
š² Communication:
šš» Maintain positive and professional behavior with customers at all times.
šš» Respond promptly to customer queries and ensure all interactions are recorded accurately.
šš» Use multiple communication channels (Mail/WhatsApp/Call/Bot) to manage customer interactions.
š Issue Resolution:
šš» Identify and resolve customer issues efficiently.
šš» Escalate complex issues to the appropriate departments when necessary.
šš» Follow up with customers to ensure their concerns are resolved satisfactorily.
š Order Management:
šš» Assist customers with order placements, modifications, and cancellations.
šš» Coordinate with the dispatch team to track orders and provide updates to customers.
šš» Handle product returns, exchanges, and refunds as per company policies.
āš» Product Knowledge:
šš» Maintain in-depth knowledge of Right Human Nutritionās products and services.
šš» Provide accurate information to customers about product features, benefits, and usage.
Requirements:
š„ Technical Skills:
šš» Familiarity with customer service tools and software.
šš» Basic knowledge of CRM systems.
šš» Proficiency in using communication tools like email, WhatsApp, and call systems.
š©āš¼Experience:
šš» Minimum of 1-2 years of experience in customer service or support roles (preferred).
šš» Experience in handling customer queries through multiple channels (Mail/WhatsApp/Call/Bot).
šØāš¼Personal Attributes:
šš» Strong problem-solving skills.
šš» Ability to work independently and as part of a team.
šš» High level of integrity and professionalism.
šš» Patience and empathy in dealing with customer concerns.
How to Apply:
Please fill this form to apply for the job: https://forms.gle/4twmj2jd1iVuyoTc8Ā
We look forward to welcoming a new member to our dynamic team!

About Right Human Nutrition PVT LTD
About
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ļ· Test Automation Experience with the tool Selenium or Katalon.
ļ· Should have experience in Test Automation Framework like TestNG and Cucumber
Framework.
ļ· Able to manage test activities in medium to large projects.
ļ· Demonstrates appropriate interpersonal skills required to establish effective working
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Informally test early versions of functionality and develop increasingly complete test
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LinkedIn: https://in.linkedin.com/company/winning-link-business-solutions
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AndroidĀ Development EngineerĀ -Ā ChennaiĀ Ā
Who we are?Ā Ā
KaleidofinĀ is a financial platform for the informal sector, which provides solutions tailored to the customerās goalsĀ and are intuitive to use.Ā We areĀ working towardsĀ creatingĀ fair and transparentĀ financial solutions that can target millions ofĀ customers and enterprises in IndiaĀ that donāt have easy access to formal financial planning.Ā Ā
Ā
In a very short time span,Ā global investors such asĀ OmidyarĀ Network,Ā Blume Ventures andĀ well knownĀ individual investorsĀ have supportedĀ KaleidofināsĀ well thought out business model with $2.8 million in seed funding.Ā Ā
Ā
With its focus to harness mobile technology to deliver a paperless experienceĀ as well as its focus to harness technology and analytics to predict the right product for the right customer,Ā KaleidofinĀ aims to become a leadingĀ FinTechĀ player bringingĀ financial solutions toĀ everyone.Ā Ā
Ā
To know more aboutĀ Kaleidofin,Ā do visit ourĀ siteĀ https://kaleidofin.com/Ā Ā
What Youāll Do?Ā Ā
We are seeking extremely smartĀ Android developersĀ who areĀ passionate about pushing mobile technologies to the limits.Ā You will:Ā Ā
- Design and develop productsĀ byĀ working closely with business teams
- DesignĀ superĀ intuitiveĀ experiences in theĀ next generation of our mobile applicationsĀ Ā
- Build performant, scalable, yet secure, enterprise ready android applications with architecture that is fast yet lean on the backend servers enabling them to support millions of users in parallelĀ Ā
- BuildĀ enterpriseĀ ready back endĀ architectures that can support millions of users in parallelĀ
- Gain experience with hands on coding and independent ownership of software componentsĀ
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Who You NeedĀ ToĀ Be?Ā
- 2+Ā yearsā experienceĀ inĀ android softwareĀ development and deliveryĀ
- Bachelors orĀ MastersĀ degree in engineering from a reputedĀ institute(preferably IITs, NITs, or other top engineering institutes).Ā Ā
- Strong grasp of CS fundamentals,Ā algorithmsĀ and excellentĀ problem solvingĀ abilities.Ā
- All experience should be from good product development or e-commerce background.Ā
- Must have shown good stability in allĀ yourĀ previous associations.Ā
- Skill setĀ
- Knowledge of UI architectural patterns likeĀ MVVM(preferable), MVC, MVP, data binding, activity & fragment lifecycle, recycler view, navigation component, layouts (constraint layout preferable), theming etc.Ā
- Should have actively used retrofit, work managers, android jetpack, Rx java, dagger, retrofit, androidĀ sdk, GIT/bitbucket,Ā gradle/ant and very keen on exploringĀ otherĀ proven tech stack.Ā
- Comfortable with test driven development in android with UI testing, instrumented unit testing and unit testing usingĀ junits,Ā mockitoĀ or other tools.Ā
- Willingness to learn and write simple backend REST APIās (preferably in Java, spring boot & hibernate) without having to completely depend on backend engineers for deliveryĀ
- Has worked in aĀ fast pacedĀ agile organization building stateless and re-entrant/resumable android applications.Ā

