Customer Support Executive

Company Description

Nadcab Labs is a dynamic and innovative team of blockchain enthusiasts based in Prayagraj. Our primary focus is on developing cutting-edge applications for the decentralized world, including smart contracts, decentralized applications (Dapp's), and various DeFi (Decentralized Finance) products. We are dedicated to building robust and secure blockchain solutions.

Role & Responsibilities

• Be expert in the English language (grammar, vocabulary, and training methodology) and Business Communication.
• Have an error-free verbal fluency in speaking and writing English.
• Conduct daily training sessions with employees
• Include soft-skills and behavioral training (according to in-house observation of employees).
• Identify individual areas of improvement and help employees with them via periodical 1-on-1 meetings.
• Coordinate with management to better customize training modules and sessions.
• ·Create engaging training material.
• ·Promote a global communication culture with language and soft skills.

Qualifications

• 2Years of experience with English language and soft-skills training.
• Knowledge of the global standards of English and Business Communication.
• Research skills required to carry out diagnostic check-ups for communication hurdles within the firm.
• Periodical tests ready for the various stages of training.

Digital Marketing Manager

Role: Digital Marketing Manager

Required Educational Qualification: Any UG or PG

Company Name - Promilo.com (Sawara Solutions Pvt ltd)

Experience - 2 to 5 yr

Location: Bangalore

Mode – Full Time / Work from office

About us:

Promilo is India’s 1st innovative platform which “Pay to Browse”

It is a B2B SaaS start-up that enables to accelerate of he business appointment funnel of the

companies. We’re an advertising platform that connects both users & advertisers. Users will be able to book an online appointment based on their interests with the advertiser, without compromising their data privacy and get rewarded for sharing their data and time. We’re registered and recognized by Start-up India, Start-up Karnataka & MSME companies.

To know more - visit our company website.

Job description

Roles and Responsibilities

● Plan and execute all digital marketing, including SEO/SEM, marketing database, email, social

media and display advertising campaigns, EPC campaigns,Organic content, and blog posts.

● Work on Google Ads, Facebook ads, YouTube, and LinkedIn platforms to design, build, and

maintain social media presence and execute marketing campaigns.

● Measure and report performance of all digital marketing campaigns and assess against goals.

● Measuring ROI for digital marketing and making recommendations on the most optimal

solutions.

● Collaborates with internal teams to create landing pages and optimize the user experience.

● Brainstorms new and creative growth strategies through digital marketing

● Maintains digital marketing staff by recruiting, selecting, orienting, and training employees.

● Regularly review and monitor competitive websites to ensure leading in design, usability, and

user experience.

● Keeping up to date on industry trends, new media buying opportunities, and

recommendations on new ways to reach the target audience

Desired Candidate Profile

● Minimum 1 -2 years of relevant experience in Digital Marketing.

● Demonstrable experience leading and managing SEO/SEM, marketing database, email,

social media and/or display advertising campaigns, EPC campaign, Organic content, blog

posts.

● Experience working on-page optimization and off-page optimization

● Highly creative with experience in identifying target audiences and devising digital campaigns

that engage, inform, and motivate

● Knowledge of website analytics tools (e.g., Google Analytics, NetInsight, Omniture,

WebTrends)

● Working knowledge of HTML, CSS, and JavaScript development and constraints

● Experienced with website analytics and can distill data into actionable insights

● Familiar with financial planning and strategy, excellent account-based marketing, event

planning, analytics, email, social media, paid, marketing operations, copywriting, and editing

skills.

KeySkill: digital marketing, Content Creation, PPC. organic content, Facebook Campaign, GoogleAdWords, marketing, management, Blog, Commenting, Social Media, Optimization, ContentOptimization, Google Ads, Seo Marketing, Website Analysis, Advertising Campaigns, EPC, Search, Engine Marketing

Sureify drives customer engagement between the customer and their insurance company by incorporating web & mobile apps, into the insurance product experience. Our product is controlled by our backend dashboard so insurers can get the latest IoT data streaming in. The SaaS platform is designed to ensure that insurers never miss opportunities to increase engagement with their existing customer base.

We are looking for a Full Stack Web Developer who is motivated to combine the art of design with the art of programming. Responsibilities will include translation of the UI/UX design wireframes to actual code that will produce visual elements of the application. You will work with the UI/UX designer and bridge the gap between graphical design and technical implementation, taking an active role on both sides and defining how the application looks as well as how it works. On the backend, you will have the opportunity to help our product scale and be involved in the further architecture of the Sureify platform.

Responsibilities

• Develop new user-facing features
• Build reusable code and libraries for future use
• Build scalable architecture to support millions of users
• Ensure the technical feasibility of UI/UX designs
• Work closely with the UI/UX designers and product managers
• Optimize application for maximum speed and scalability
• Assure that all user input is validated before submitting to the back-end
• Collaborate with other team members and stakeholders

Skills And Qualifications

• Proficient understanding of web markup, including HTML5, CSS3
• 2+ years of experience with Full-Stack web development
• Proficient in PHP or Python or Golang.
• Experience in Golang is an added advantage.
• Proficient understanding of client-side scripting and JavaScript frameworks, including jQuery
• Good understanding of asynchronous request handling, partial page updates, and AJAX.
• Use test-driven development and acceptance tests to ensure feature quality
• Excellent relational database skills with MySQL
• Experience with building restful JSON web services
• Knowledge of APIs, such as Twitter, Facebook, Google maps, Instagram, etc.

• Bachelor’s or master’s degree in Computer Engineering, Computer Science, Computer Applications, Mathematics, Statistics, or related technical field. Relevant experience of at least 3 years in lieu of above if from a different stream of education.

• Well-versed in and 3+ hands-on demonstrable experience with: ▪ Stream & Batch Big Data Pipeline Processing using Apache Spark and/or Apache Flink.
  ▪ Distributed Cloud Native Computing including Server less Functions
  ▪ Relational, Object Store, Document, Graph, etc. Database Design & Implementation
  ▪ Micro services Architecture, API Modeling, Design, & Programming

• 3+ years of hands-on development experience in Apache Spark using Scala and/or Java.

• Ability to write executable code for Services using Spark RDD, Spark SQL, Structured Streaming, Spark MLLib, etc. with deep technical understanding of Spark Processing Framework.

• In-depth knowledge of standard programming languages such as Scala and/or Java.

• 3+ years of hands-on development experience in one or more libraries & frameworks such as Apache Kafka, Akka, Apache Storm, Apache Nifi, Zookeeper, Hadoop ecosystem (i.e., HDFS, YARN, MapReduce, Oozie & Hive), etc.; extra points if you can demonstrate your knowledge with working examples.

• 3+ years of hands-on development experience in one or more Relational and NoSQL datastores such as PostgreSQL, Cassandra, HBase, MongoDB, DynamoDB, Elastic Search, Neo4J, etc.

• Practical knowledge of distributed systems involving partitioning, bucketing, CAP theorem, replication, horizontal scaling, etc.

• Passion for distilling large volumes of data, analyze performance, scalability, and capacity performance issues in Big Data Platforms.

• Ability to clearly distinguish system and Spark Job performances and perform spark performance tuning and resource optimization.

• Perform benchmarking/stress tests and document the best practices for different applications.

• Proactively work with tenants on improving the overall performance and ensure the system is resilient, and scalable.

• Good understanding of Virtualization & Containerization; must demonstrate experience in technologies such as Kubernetes, Istio, Docker, OpenShift, Anthos, Oracle VirtualBox, Vagrant, etc.

• Well-versed with demonstrable working experience with API Management, API Gateway, Service Mesh, Identity & Access Management, Data Protection & Encryption.

  Hands-on experience with demonstrable working experience with DevOps tools and platforms viz., Jira, GIT, Jenkins, Code Quality & Security Plugins, Maven, Artifactory, Terraform, Ansible/Chef/Puppet, Spinnaker, etc.

• Well-versed in AWS and/or Azure or and/or Google Cloud; must demonstrate experience in at least FIVE (5) services offered under AWS and/or Azure or and/or Google Cloud in any categories: Compute or Storage, Database, Networking & Content Delivery, Management & Governance, Analytics, Security, Identity, & Compliance (or) equivalent demonstrable Cloud Platform experience.

• Good understanding of Storage, Networks and Storage Networking basics which will enable you to work in a Cloud environment.

• Good understanding of Network, Data, and Application Security basics which will enable you to work in a Cloud as well as Business Applications / API services environment.

Your responsibilities will include:

• Tracking of system defects reported by users, ensure prompt resolution to the defects reported and facilitate users in
• Assessment and implementation of service requests in according to operating procedures, g. data patching requested by users.
• Tracking and monitoring of change requests raised, conduct of impact assessment, design & implement solution and facilitate users in change request testing
• Ensure the smooth operation of the SD Portal, and support is not disrupted during normal office working
• Maintain the development hardware and software patches and update changes to the documentation where necessary
• Upgrade of software such as application server, and testing arising from the software upgrade.
• Respond to calls and email messages from users about problems or queries regarding Portal, execution of scheduled events such as monthly jobs, financial/calendar year- end activities, interface testing, support of audit-related activities, decommissioning activities.
• Manage project timeline, resources, scope and change requests.
• Review deliverables and ensure they are of requisite

Requirement:                          

• You have at least 5-6 years of working experience in information technology; of which at least 3 years of working experience in software development using OutSystems Agile development platform and at least 1 project implementation experience in OutSystems.
• You have some experience in supporting IT projects on OutSystems Platform
• You have good knowledge of software development, specifically in OutSystems and domain knowledge in the areas of Human Resource or Corporate Administration.
• You have strong technical skills in OutSystems, Microsoft SQL Server platform.

Tech Stack

• .Net
• C#
• Jquery
• Javascript
• Html
• CSS

Roles & Responsibilities:

• An individual contributor role with proven ability to design and define the test strategy.

• Ability to create test scenarios based on the requirements, specification and understanding the impact of the multiple features.
• Understanding of the architecture/design, covering various aspects of testing (functional, non-functional, stress, reliability, conformance, robustness).
• Complete ownership of the release with the ability to identify critical customer impacting defects based on requirements.
• Good knowledge of embedded and protocol stack testing, GPS, RF, driver or firmware related testing, writing test scenarios based on requirements and specs,
• Enhance & optimize the process of system testing and software testing.

Competencies:

• Requires Bachelor’s degree in Computer Science or Technology.
• Experience in building and maintaining automated tests.
• Knowledge of scripting languages like Python would be a huge plus.
• Good understanding of the test process and ability to do RCA.
• Knowledge of packet capturing tools like Wireshark
• Knowledge in Automotive domain,V2X would be added advantage.
• Knowledge on any of the traffic simulation tools like pre-scan , IPG or related tools would be added advantage.
• Good Communication and Mentoring skills.