We are looking for a dedicated and enthusiastic Customer Support Executive / Customer Service Representative to join our team. The ideal candidate should be passionate about customer service, possess strong communication skills, and have a keen eye for detail. Whether you're a seasoned professional or a fresh graduate eager to jumpstart your career, we welcome you to apply!

Key Responsibilities:

📞 Customer Support:

👉🏻 Provide exceptional customer service through email, WhatsApp, calls, and chatbots.

👉🏻 Address and resolve customer inquiries and complaints regarding products and dispatch.

👉🏻 Assist customers with product information, order status, and other related queries.

📲 Communication:

👉🏻 Maintain positive and professional behavior with customers at all times.

👉🏻 Respond promptly to customer queries and ensure all interactions are recorded accurately.

👉🏻 Use multiple communication channels (Mail/WhatsApp/Call/Bot) to manage customer interactions.

😇 Issue Resolution:

👉🏻 Identify and resolve customer issues efficiently.

👉🏻 Escalate complex issues to the appropriate departments when necessary.

👉🏻 Follow up with customers to ensure their concerns are resolved satisfactorily.

🛒 Order Management:

👉🏻 Assist customers with order placements, modifications, and cancellations.

👉🏻 Coordinate with the dispatch team to track orders and provide updates to customers.

👉🏻 Handle product returns, exchanges, and refunds as per company policies.

✍🏻 Product Knowledge:

👉🏻 Maintain in-depth knowledge of Right Human Nutrition’s products and services.

👉🏻 Provide accurate information to customers about product features, benefits, and usage.

Requirements:

🖥 Technical Skills:

👉🏻 Familiarity with customer service tools and software.

👉🏻 Basic knowledge of CRM systems.

👉🏻 Proficiency in using communication tools like email, WhatsApp, and call systems.

👩‍💼Experience:

👉🏻 Minimum of 1-2 years of experience in customer service or support roles (preferred).

👉🏻 Experience in handling customer queries through multiple channels (Mail/WhatsApp/Call/Bot).

👨‍💼Personal Attributes:

👉🏻 Strong problem-solving skills.

👉🏻 Ability to work independently and as part of a team.

👉🏻 High level of integrity and professionalism.

👉🏻 Patience and empathy in dealing with customer concerns.

How to Apply:

Please fill this form to apply for the job: https://forms.gle/4twmj2jd1iVuyoTc8

We look forward to welcoming a new member to our dynamic team!

Job Description:

Key Responsibilities:

📞 Customer Support:

👉🏻 Provide exceptional customer service through email, WhatsApp, calls, and chatbots.

👉🏻 Address and resolve customer inquiries and complaints regarding products and dispatch.

👉🏻 Assist customers with product information, order status, and other related queries.

📲 Communication:

👉🏻 Maintain positive and professional behavior with customers at all times.

👉🏻 Respond promptly to customer queries and ensure all interactions are recorded accurately.

👉🏻 Use multiple communication channels (Mail/WhatsApp/Call/Bot) to manage customer interactions.

😇 Issue Resolution:

👉🏻 Identify and resolve customer issues efficiently.

👉🏻 Escalate complex issues to the appropriate departments when necessary.

👉🏻 Follow up with customers to ensure their concerns are resolved satisfactorily.

🛒 Order Management:

👉🏻 Assist customers with order placements, modifications, and cancellations.

👉🏻 Coordinate with the dispatch team to track orders and provide updates to customers.

👉🏻 Handle product returns, exchanges, and refunds as per company policies.

✍🏻 Product Knowledge:

👉🏻 Maintain in-depth knowledge of Right Human Nutrition’s products and services.

👉🏻 Provide accurate information to customers about product features, benefits, and usage.

Requirements:

🖥 Technical Skills:

👉🏻 Familiarity with customer service tools and software.

👉🏻 Basic knowledge of CRM systems.

👉🏻 Proficiency in using communication tools like email, WhatsApp, and call systems.

👩‍💼Experience:

👉🏻 Minimum of 1-2 years of experience in customer service or support roles (preferred).

👉🏻 Experience in handling customer queries through multiple channels (Mail/WhatsApp/Call/Bot).

👨‍💼Personal Attributes:

👉🏻 Strong problem-solving skills.

👉🏻 Ability to work independently and as part of a team.

👉🏻 High level of integrity and professionalism.

👉🏻 Patience and empathy in dealing with customer concerns.

How to Apply:

Please fill this form to apply for the job: https://forms.gle/4twmj2jd1iVuyoTc8

We look forward to welcoming a new member to our dynamic team!

Users love Cutshort

Read about what our users have to say about finding their next opportunity on Cutshort.

Shubham Vishwakarma

Full Stack Developer - Averlon

I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.

Companies hiring on Cutshort

About Right Human Nutrition PVT LTD

Founded :

2022

Type :

Product

Size :

20-100

Stage :

Profitable

About

With the mission to provide quality supplements for your family, RIGHT HUMAN NUTRITION PVT. LTD. (RHN) is committed to serving everyone with wishes to have peak performance, continuous growth, repair and incredible strength. we believe in providing your body with the right nutrition it needs to perform and function at its best.

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- 0-2 years of customer support experience
- Must have excellent English verbal communication skills and telephone manner, but know it’s equally important to listen and understand your customers
- Excellent writing, spoken and email skills

Good to have
===========
- Passionate about great customer experience and customer delight
- Calm and collected - You will stay calm and can be the rock for those who come to us when they need help
- Patient and attentive - You will have to display patience and empathy while listening to our customers through critical issues and figuring out what they need
- Willing to learn - You love learning how things work and you’re always looking for ways to innovate and improve processes.
- Agile - You can move quickly and adapt to a fast-paced and constantly evolving environment. You will be on the front lines of a highly visible, fast-growing brand

Additional notes:

===========
5.5 days a week.

8-hour shifts for 5 days
4-hour shift on the 0.5 days (half day)Rotational shift in a 24*7 support environment.Uncapped sales incentives and best-in-industry salaries.

===========
5.5 days a week.

8-hour shifts for 5 days
4-hour shift on the 0.5 days (half day)Rotational shift in a 24*7 support environment.Uncapped sales incentives and best-in-industry salaries.

Java Full Stack Developer

at WebShar

2 recruiters

Posted by Priyanka Sunkad

Remote, Pune

2 - 5 yrs

₹3L - ₹20L / yr

Java

Spring

Spring Boot

Spring MVC

ORM

+2 more

Job Description: Java Full Stack Developer

Skills

Primary

Java, J2EE, Spring MVC
Hibernate or other ORM
Web technology and security, REST framework
Any one UI technology and ready to learn a new one.
Database knowledge (MySQL, Oracle, Postgres)
Unit testing frameworks
Version Control (Eg., Git)

Good To Have

JQuery, XML, HTML5, AngularJS/Angular and other UI technology
Shell Scripting
Python

Key Responsibilities

Contribute in all phases of the development lifecycle
Write well designed, testable, efficient code
Ensure designs are in compliance with specifications
Prepare and produce releases of software components
Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review
Stay up-to-date on emerging technologies

Requirements

2 to 5 years of work experience as a Java Developer or similar role
BS/MS degree in Computer Science, Engineering or a related subject
Proven hands-on Software Development experience
Proven working experience in Java development
Hands on experience in designing and developing applications using Java EE platforms
Object Oriented analysis and design using common design patterns.
Profound insight of Java and JEE internals (Classloading, Memory Management, Transaction management etc)
Excellent knowledge of Relational Databases, SQL and ORM technologies (JPA2, Hibernate)
Experience in developing web applications using at least one popular web framework
Experience with test-driven development

Job Benefits and Compensation

WebShar offers a very competitive salary depending on experience
24 days paid vacation each year (CL, PL, SL), earned at a rate of 2 days per month.
MacBook Pro
Flexible time / and availability to work from home from time to time
Medical insurance
Team outing and lunches,
Reimbursement as per HR policies

○ Internet reimbursement upto 1500

○ Commutation reimbursement upto 6000

○ ISD reimbursement

Job Description: Java Full Stack Developer

Skills

Primary

Java, J2EE, Spring MVC
Hibernate or other ORM
Web technology and security, REST framework
Any one UI technology and ready to learn a new one.
Database knowledge (MySQL, Oracle, Postgres)
Unit testing frameworks
Version Control (Eg., Git)

Good To Have

JQuery, XML, HTML5, AngularJS/Angular and other UI technology
Shell Scripting
Python

Key Responsibilities

Contribute in all phases of the development lifecycle
Write well designed, testable, efficient code
Ensure designs are in compliance with specifications
Prepare and produce releases of software components
Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review
Stay up-to-date on emerging technologies

Requirements

2 to 5 years of work experience as a Java Developer or similar role
BS/MS degree in Computer Science, Engineering or a related subject
Proven hands-on Software Development experience
Proven working experience in Java development
Hands on experience in designing and developing applications using Java EE platforms
Object Oriented analysis and design using common design patterns.
Profound insight of Java and JEE internals (Classloading, Memory Management, Transaction management etc)
Excellent knowledge of Relational Databases, SQL and ORM technologies (JPA2, Hibernate)
Experience in developing web applications using at least one popular web framework
Experience with test-driven development

Job Benefits and Compensation

WebShar offers a very competitive salary depending on experience
24 days paid vacation each year (CL, PL, SL), earned at a rate of 2 days per month.
MacBook Pro
Flexible time / and availability to work from home from time to time
Medical insurance
Team outing and lunches,
Reimbursement as per HR policies

○ Internet reimbursement upto 1500

○ Commutation reimbursement upto 6000

○ ISD reimbursement

Hands on Architect for ROR

at MiGrocer Services Pvt Ltd

1 video

4 recruiters

Posted by Jyothsna B

Hyderabad

5 - 15 yrs

₹5L - ₹25L / yr

Ruby on Rails (ROR)

Spree Commerce

capistrano

Requirements of technical abilities 4 to 15 Years of development experience with Ruby on Rails Awesome senior ROR developers, hands-on tech-leads, hands-on-architects for building world class super scalable and highly available e-commerce marketplace application. Expertise of performing the tasks that need advanced rails tech skills. Should be an advocate and mentor juniors to adhere to the best practices TDD, RSpec, Factory-Girl, Faker, simplecov Rubocop Capistrano/Vagrant Continuous Integration Should be well-versed with MetaProgramming. Experience of deploying AWS Cloud servers Experience of the optimizations to scaling the environment to suiting the needs of the increasing traffic loads and increasing database content. Strong with RDBMS skills and perform DB optimizations. Previous experience of Spree commerce will be an added advantage. Development with ReactJS will be an added advantage. Should be a fast learner with the new and upcoming technologies as required for the team. Responsibilities You will be part of a small team, with a significant amount of ownership and accountability for managing things directly. You will ship high-quality solutions with a sense of urgency and speed. You will work closely with product managers, Operations, Testing and other partner teams. A Large part of the job will be solving bigger problems. You will have the freedom to suggest and drive organization-wide initiatives. Set the guidelines for the team member to produce highest quality code and follow best-practices. Review code and make suggestions for the better code and product quality. Review designs for features-extensibility, scalability and preserving the architecture sanctity, You will mentor the Juniors to help them pick up the regular tasks and move on to newer and bigger challenges.

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