Human Resource Executive

Role

We are looking for a Customer Success Manager to help customers successfully adopt our platform, achieve measurable outcomes and build long term value. You will manage multiple customer accounts and own adoption, stakeholder engagement, account health, renewals and expansion.

What Your Role Look Like?

• Own the customer relationship after implementation and throughout the customer lifecycle.
• Understand customer objectives, workflows and success criteria.
• Drive product adoption and ensure customers realise measurable business value.
• Conduct regular customer reviews and track agreed success metrics.
• Build relationships across business, credit, risk, operations and technology teams.
• Monitor account health, identify risks early and create corrective action plans.
• Coordinate with Implementation, Product, Engineering and Support to resolve customer requirements and issues.
• Manage customer escalations with clear ownership and communication.
• Support renewal conversations and identify expansion opportunities.
• Maintain accurate account plans, customer history and stakeholder records.

What You Need to Succeed?

• 3-5 years of experience in Customer Success, Account Management,or Enterprise SaaS.
• Experience working with banks, NBFCs, HFCs or fintech companies.
• Understanding of lending processes and customer workflows.
• Proven ability to drive adoption, customer outcomes and stakeholder alignment.
• Experience managing multiple stakeholders and complex accounts.
• Basic understanding of integrations, APIs, data workflows and AI solutions.
• Strong ownership, problem solving and escalation management skills.
• Clear and structured written and verbal communication.

Strong performance marketer profile

Mandatory (Experience 1): Must have 4+ years of experience in performance marketing

Mandatory (Team Lead): Must have atleast 1+ years of experience in a managerial role

Mandatory (Tech Skills): Must have strong hands-on expertise in any of Google Ads, Meta Ads, LinkedIn Ads

Mandatory (Tech Skills): Must have proven experience managing large monthly ad budgets

Mandatory (Tech Skills): Must have an understanding of attribution models, funnels, and CRM-based tracking

Mandatory (Tech Skills): Must be proficient in advanced Excel/Google Sheets

Mandatory(Company): Product companies (Fintech, Startups preferred)

Mentor Interns

Own Production

AI/ML based development 

Full stack developer 

with react.js 

node.js 

Python with flex or Django 

RESTful service 

Database 

Docker 

CI/CD

AWS

Position: Buyer/ Buying Manager - Apparel Retail Brand

Experience: 2-10 year in apparel retail brand

Salary: Negotiable

Location: Gurgaon

Industry: Fashion/ Retail

The Manager – Buying will be responsible for planning, selecting, and managing product ranges that align with the business objectives. The role requires a strong commercial acumen and an eye for market trends to deliver a compelling product offering that drives sales, maximizes profitability, and meets customer expectations

Key Deliverables (Essential Functions & Responsibilities of the Job):

·        Formulate quarterly product plans in alignment with business goals.

·        Prepare and present range selections to secure sign-off with the Head.

·        Manage product bookings to support launch plans and respond to in-season variables.

·        Conduct in-depth analysis to inform and support buying decisions.

·        Monitor and respond to sales performance; adjust production plans in coordination with suppliers.

·        Set and review targets for sales, margins, stock levels, and availability.

·        Participate in operating plan reviews and identify key learnings.

·        Oversee catalogue planning, markdown strategies, and IRP completion.

·        Ensure timely alignment between production flows and business commitments.

·        Coordinate with suppliers to manage MSI capacity and production timelines.

·        Provide necessary information to support retail layout planning.

·        Contribute to the development of effective pricing strategies.

·        Stay updated on competitor product offerings and market trends.

·        Plan and optimize catalogue assortments, especially tailored to specific store clusters or geographies.

·        Support implementation of new systems, tools, and process improvements.

Key Requirement:

·        Ownership of department operating plan.

·        Selection and curation of products from the global catalogue, ensuring alignment with trends, volume drivers, and key focus areas.

·        Develop local product lines to address market gaps and margin opportunities.

·        Strategize product flow and phasing to align with commercial calendar.

·        Ensure product delivery adheres to the buying plan and critical path.

·        Manage catalogue planning and execution.

·        Develop faster-turnaround products for in-season responsiveness.

·        Create value fashion lines suited for Tier 2 markets.

·        Collaborate with VM and Marketing to showcase seasonal looks and trends effectively.

·        Drive product visibility and performance during peak trading periods, such as gifting seasons.

Mail updated resume with current salary:

Email: etalenthire[at]gmail[dot]com

Satish: 88 O2 74 97 43

Senior Software Engineer.

• A degree in Data Science, Artificial Intelligence, Computer Science, or a related field
• Strong proficiency in Python, with a solid understanding of object-oriented programming principles.
• Proven experience in developing applications powered by Large Language Models (LLMs).
• Demonstrated experience in building and maintaining robust ETL (Extract, Transform, Load) data pipelines.
• Ability to build full-stack applications using JavaScript; experience with modern frameworks like React and Next.js is highly desirable.
• A pragmatic and self-starting individual, capable of executing tasks effectively with minimal supervision.
• Experience developing modern frontend applications, with specific expertise in using Web Components.
• Knowledge of simulation principles and discrete optimisation techniques.
• Relevant professional certifications in AI, Machine Learning, or cloud platforms are a plus.

Experience

• Proven track record building AI (e.g. LLM-powered solutions, Agent-Based Applications), data science, or numerical computing projects end-to-end—from initial concept through to deployment and maintenance.
• Extensive hands-on experience (4+ years) with core technologies, including:
• Advanced Python, utilising libraries such as NumPy, Pandas, and frameworks for multiprocessing and asynchronous programming.
• Relational database management systems.
• Development and deployment within Linux environments.
• Collaborative development workflows using Git.

• Must have 5 to 10 years of experience on building highly scalable web based enterprise applications using Java/J2EE, Javascript

• Must have experience on front end development using javascript, ReactJS

• Architect and co-create, a highly scalable, available, resilient & distributed applications and multi-tenant Platforms
• Highly hands on with coding/designing, troubleshooting, debugging, monitoring, leading and developing a large scale multi-tenant software components on the Platform in Agile based methodology to provide self-service capabilities (MUST HAVE)
• Must have knowledge of Data structures, must have ability to solve data structure programs on platforms like hakerrank, leetcode  (MUST HAVE)
• Proficiency in engineering practices and writing high quality code, with expertise in Java/J2EE.

• Exposure to NOSQL DB and Relational database

• Exposure to RabbitMQ ,Kafka and Redis Cache

• Working in a team environment, contribute significantly to application solution design and to the high-level design of application software.
• Detailed design, code and test of Cloud Platform software. Provide automated test software in conjunction with application software.

What will you do?

• Oversees testing, deployment & maintenance of the Voice infrastructure.
• Performing a variety of tasks associated with user provisioning and call routing within the assigned platform 
• Build loaders for internal systems ensuring tasks are completed accurately and in a timely manner
• Participate in meetings with clients and internal departments to understand the requirements of call routing
• Document and design call flow diagrams to ensure that all call variables have been accounted for in preparing a routing plan
• Support the clients solution by correcting any issues with call routing or provisioning during the initial implementation phase, constantly communicating status of any issues with client
• Complete testing to ensure that call flow is operating properly
• Monitors and ensures compliance to standards, policies, and procedures

What are we looking for?

• 0.6~2 year’s implementation experience in Asterisk PBX, IP Telephony, SIP.
• Able to thrive in a demanding and team-oriented environment
• Basic and strong knowledge of the Linux operating system.
• Knowledge of bash and perl shell scripting is an added advantage.
• RHCE Certification is an added advantage.

• Experience of working with any reputed Advertising agency or design studio
• Possession of creative flair, versatility, conceptual/visual ability and originality
• Demonstrable graphic design skills with a good portfolio
• Ability to interact, communicate and present ideas
• Up to date with industry leading software and technologies
• Professionalism regarding time, costs and deadlines
• Good esthetic sense, style and exposure to outer world is expected
• Able to make artworks & print files

Responsibilities:

• Build and develop the project team to ensure maximum performance, providing purpose, direction, and motivation.
• Lead projects from requirements definition through deployment, identifying schedules, scopes, budget estimations, and project implementation plans, including risk mitigation.
• Coordinated internal and external resources, ensuring projects remain within scope, schedule, and defined budgets, in collaboration with project staff from various functional departments.
• Analyse project progress and, when necessary, adapt scope, timelines, and costs to ensure that the project team adheres to project requirements.
• Establish and maintain relationships with appropriate client stakeholders, providing day-to-day contact on project status and changes.
• Establish and maintain processes to manage scope over the project lifecycle, set project quality, and performance standards, and assess and manage risk within, and across, multiple projects.
• Structure and manage integrated, multi-track project performance databases for multiple digital, print, social, broadcast, and experiential projects, with an eye on overall progress.
• Develop and maintain partnerships with outside resources including third-party vendors and researchers.
• Monitor and assign resources appropriately to streamline project efficiency and maximise deliverable outputs.
• Report project outcomes and/or risks to the appropriate management channels as needed escalating issues as necessary based on project work plans.

Requirements:

• Bachelor's degree in computer science, business, or a related field.
• 4-11 years of project management and related experience.
• Project Management Professional (PMP) certification (completed).
• Proven ability to solve problems creatively.
• Strong familiarity with project management software tools, methodologies, and best practices.
• Experience seeing projects through the full life cycle.
• Excellent analytical skills.
• Strong interpersonal skills and extremely resourceful.
• Proven ability to complete projects according to outlined scope, and timeline.

Our client is a 4 decade old diversified business group with holdings in FMCG and hospitality. Their FMCG portfolio comprises of a well known mouth freshener and soon-to-be-launched confectionery products.

They have an excellent reputation for their hotels in North India. The aesthetically designed rooms, the multi-cuisine restaurant, corporate facilities like conference rooms, banquets and other services like gym and spa in their hotels are all world-class arrangements at a reasonable price.

What you need to have: