About the role
We are looking for a person who has an understanding of various destinations and tour sales
packages. We are seeking a dynamic and results-oriented Holiday Domestic and International
Sales professional to drive revenue growth and customer satisfaction during peak holiday
seasons. This role will involve managing and executing sales strategies for both domestic and
international markets, focusing on maximizing sales opportunities and exceeding targets.
Roles & Responsibilities
1. Actively engage with customers to understand their needs and preferences, providing exceptional
customer service.
2.Utilize effective sales techniques, including product demonstrations, presentations, and
negotiations, to close deals
3.Develop and implement comprehensive sales strategies for the holiday season, aligned with
overall business objectives.
4. Identify target markets, analyse market trends, and develop tailored sales approaches to maximize
revenue potential.
5. Collaborate with cross-functional teams to ensure seamless execution of sales initiatives.
6.Provide exceptional customer service throughout the sales process and post-booking.
7.Build and maintain strong customer relationships.
Product Knowledge & Market Awareness:
1. Maintain a comprehensive understanding of our domestic and international holiday
packages, including destinations, accommodations, and activities.
2. Stay updated on travel industry trends, competitor offerings, and destination information.
3. Participate in training sessions and product presentations to enhance product knowledge.
Administrative & Reporting:
1. Accurately record and manage customer information and sales data in our CRM system.
2. Prepare and process booking confirmations, invoices, and other relevant documents.
3. Provide regular sales reports and updates to the sales manager.
4. Handle customer feedback and resolve any issues or complaints in a timely and professional
manner.
5. Coordinate with operations and other departments to ensure smooth travel arrangements.
Targeting and lead generation:
1. Utilize social media and other digital tools to generate leads.
2. Attending travel fairs and other events to promote products.
3. Work with marketing team on promotions and campaigns.
Requirements:
Bachelor’s degree in travel related domain
Candidate should have knowledge of travel industry
Excellent business development and client acquisition skills
Exceptional negotiation and closing skills
Proficiency in maintaining databases and preparing reports
Strong interpersonal and communication skills, with the ability to build relations with clients
Shubham Vishwakarma
Full Stack Developer - Averlon
About EaseMyTrip.com
About
EaseMyTrip commenced its operations in 2008 by focusing on the B2B2C (business to business to customer) distribution channel and providing travel agents access to its website to book domestic travel airline tickets in order to cater to the offline travel market in India. Subsequently, by leveraging its B2B2C channel, the company commenced operations in the B2C (business to customer) distribution channel in 2011by primarily focusing on the growing Indian middle class population's travel requirements. With our presence in the B2B2C and B2C channels, we were able to commence operations in the B2E (business to enterprise) distribution channel in 2013 with the aim of providing end-to-end travel solutions to corporates. Our presence in three distinct distribution channels provide us with a diversified customer base and wide distribution network. We believe that the strength of our brand, the quality of our services, our user-friendly websites (www.easemytrip.com and www.easemytrip.in), android and iOS based mobile applications (EaseMyTrip), our customer centric approach, as well as our efficient marketing programs have enabled us to develop significant market share in the domestic airline ticket business in India. In Fiscal 2019, GoAir, and SpiceJet, recognized us as amongst the top travel partners in terms of revenue and passenger count. The strength of our brand has increased significantly over the years. Our technology-enabled infrastructure and systems have enabled us to operate and maintain an efficient and lean organization related to the size of our operations. We have not required any equity infusion subsequent to our original incorporation requirements, and we have historically financed our working capital requirements and the expansion of our business and operations primarily through funds generated from our operations and debt financing.
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